Telecom
Active
Complaint #11767 — Tapan Chowdhury
Filed: 27 Mar 2015 ·
Address: 104/A New Station Road, P.O.-Bhadrakali, Dist.-Hooghly, Pin-712232
Vodafone fraudulently charged Rs 35/- on 26.03.2015 and Rs 45/- on 27.03.2015 from my prepaid connection against services WAP Villa and Look@ respectively saying that I downloaded something whereas no such thing happened. When I called up customer service they were clueless on which website this payment was forwarded to. When I ran a google search on wapvilla_ppd a number of complaints against Vodafone filled up my screen. Vodafone seems to be running a racket to loot its customers. There is no information on what this application is and Vodafone itself has no clue. My experience with this company is that they have extremely poor customer service who are mostly clueless about anything.