Consumer Redressal

My name is Mohammed Shiraz, I have purchased panasonic microwave on 08JUL14, model # NNCT353B, I registered a not working complaint on 10FEB15, complaint # R100215021171, since then I have been advised that the part needs to be replaced and its not available, I have been regular follow up and they show no intention to fix the microwave, everytime they give a new reason like part not available, we will replace the microwave, then again they said now part is available we will fix the existing one, and today they informed me that again the part is not available. It seems they are all playing games on their part and try to avoid our issue. The Superiors I have spoken at 1800 # is Ujwal, Rajani and Purushottam and the people in Bangalore are Kishore, Kumereshan and murlidharan. Please help me. Im deep trouble. NO BODY in Panasonic is ready to help me. Please contact me on my ph # for further details Regards Mohammed Shiraz