Consumer Redressal

Dear Sir, This is to inform you that we had launched a complaint on 17th March 2015 on You Telecom Broadband but till date i. e. 25th March, 2015 none of their Engineers have visited our site for repair and maintenance. We have been regularly following up with their office and asking them to send their personnel for repairing our system but the customercare of You Telecom in the morning informs us that our person will reach your residence by 6.30 p. m. and then if we continuously follow - up with them then they tell our personnel will reach your premises by 4.30 p. m. and then again at 4.30 p. m. when we follow - up for their Personnel they tell our person will reach your premises by tomorrow morning by 11.30 a. m. - 12.00 noon. This has become an never ending story and hence would like to complaint regarding the same as they are not ready to refund back the paid amount. While taking up the connection they promise us big big promises but end up giving nothing but a ZERO output.