Consumer Redressal

Voltas service docket no-sr#14071400485 dt-14th July 2014 of my Air Conditioner serial no-4551241m11a000300.Almost 8 mths elapsed my service had not been completed till date & during this long time I had been promised several times to be attended but unfortunately excuses were put forward most of the times and few times they attended which yeilded fruitless.I had kept no stone unturned to reach their upper tiers but that too yeilded no result for me.I mailed them my helplessness but they paid no heed to it.Till date I had been hanged with expectation for them to come & rectify my malfunction ac but from my bitter experience I assume that they are pretending to kill my patience till I would give up the hope of my ac being functional again and forget them.I wish I have been deprived of the right of a customer for a service of the said air conditioner in a time bound manner for which I most humbly draw your attention with the said submission & finally a remedy. With regards, Dr B Patra