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Complaint #11690 — Mohit
Filed: 24 Mar 2015 ·
Address: —
Order#5383231373
Complaint#17520399
I am highly unsatisfied and disappointed with Snapdeal services. I did not receive invoice with the product delivered to me and still struggling to get it.
After raising complaint with customer service, they were asking me for IMEI of the device to generate the invoice. Don't you think it is seller's responsibility to generate the invoice with IMEI and should not ask the buyer?
Then after committing that Snapdeal will resolve the issue in 48 hours(as promised by MR. ARAVIND), Snapdeal sent me invoice "WITHOUT IMEI". It is really UNLAWFUL to generate fake invoices and that too without IMEI for mobile devices. On top of it, in hurry the seller name mentioned over the invoice was not matching with the courier slip I received. This is highly UNPROFESSIONAL behavior.
I am expecting I will get proper invoice soon, else would be forced to take strict action against Snapdeal business policies.