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Complaint #11678 — Yash Pal
Filed: 24 Mar 2015 ·
Address: Flat No.304, Narkanda Apartment, Sector-31, Gurgaon (Haryana)
Respected Sir/Madam,
I am using HDFC Credit Card No.4617 8655 0043 3183. The bill for February, 2015 was Rs.75551.84, the last date was 05.03.15. I have
deposited the IOB Cheque No.271753 dated 03.03.15 for Rs.75552/- in HDFC Bank, Sector-31,
Gurgaon. The cheque was encashed from a/c on 07.03.15.
Now, HDFC has sent a new bill for March, 2015 stating that I have to
pay Rs.3001.90 as per following details:
1. Late fee - Rs.700/-
2. Financial charges + other - 2301.90
I contacted the HDFC Customer Care Officer to waive off the above charges of Rs.3001.90 on 16.03.15 and he has given
me request No.15075913148.
I received a reply from HDFC bank through SMS on 21.03.15 that my request for reversal of charges could not be processed on my card.
Sir, now I have no alternative to approach you that the HDFC Bank are charging so much amount
as explained above. You are humbly request to intervene the matter and sort out the issues as early as possible as the last date for payment is 2.4.15.