Airline
Active
Complaint #1161 — Abhishek Dubey
Filed: 2 May 2013 ·
Address: 602 Valencia A wing Wadala IMAX Bhakti Park
Sir/Madam,
I booked flight tickets on Jetconnect website from Ahmedabad to Bhopal through its official website.I provided required details and paid the price but later I found that I was charged for third party insurance per passenger even without asking the consumer while booking.While booking the ticket the website keeps the option \"Yes\" as preselected on user behalf which is unethical as they presumed the request of service by themselves through this fraudulent manner.This should be addressed as daily thousands of passengers must be suffering because of this and company is making money by such cheap measure.
They also charged convenience fees for using website as ode of booking ticket which is outrageous when flight tickets are soaring sky high.
Request you to guide me and address my complaint with the company.