Consumer Redressal

I purchased a Fabindia sheesham bed from their Pune outlet in August 2012 ahead of wedding and began using it from October 2012. Less than a week later we noticed loud creaking at the slightest movement and within the next few weeks noticed a wide crack on one of the boards. Also the glue holding the side planks had come of the planks had seperated.  We notified Fabindia who sent us a carpenter who placed the nuts (which ge had failed to when he first assembled it) claiming it would stop the creaking and glued back the planks. However no replacement was made dir the cracked board stating that it was out of stock. It\'s been six months now and the bed is totally coming apart with another of the boards cracked, one of the sliding drawers broken and fallen off the bottom and a wheel has come off.  We need a replacement or a refund before we end up left with just the mattress and headboard.  Amatul