Consumer Redressal

dear sir, my name is bhaskar raju, i have written B.A 2nd year degree examinations in distance mode,(andhra university)last year december.but my exam results was not announced.they put my reg. no "The following reg.no's results will be announced later" another 17 different areas students results was also not released when we contact andhra university people about our results they are not responding. they simply told your exam papers are missing pay exam fee again and write exams again like that.we may waste another 6 months bacause of their negligence. so please help us in this issue please sir,thanking you