Consumer Redressal

I purchased a phone (details given below), after 1 month, the phone's touch panel became out of order. I submitted the phone to Micromax' Authorized Services Center, the person at center told me to collect the phone after 15 days. But Every time I ask them for phone, they another 15 days to collect it. Phone's Details are: 1. Make: Micromax 2. Model: Micromax Canvas A350 3. IMEI No: 911357700428818 911357700529318 4. Purchase Date:17/10/2014 5. Warranty Status: In Warranty 6. Submitted for Repair on: 16/02/2015 7. Complaint: The company (Micromax) had neither repaired the phone nor replaced. Dear Concerned please do the needful in this regard.