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Complaint #11478 — Naveen Mehta
Filed: 17 Mar 2015 ·
Address: E-65, Manoj Vihar Indirapuram, Ghaziabad
Error in PNG Billing Indraprastha Gas Limited (IGL) ------------------------
I have been following up with IGL for a error in the billing and have written mail with 5 reminders till now starting from the month of Jan 2015 but have received any resolution to the same. Moreover the access to their online services through Login Id and SMS is also not going through as their online portals have i guess have been set to error messages. If you try and login through forgot password that also does not work as the password shared across by the website is also denied access. Under such circumstances the only option is to reach them through call centers which says that they will get back to us by 7 working days but nothing happens. i am not able to figure out on how and what to do to get a corrected bill for the services.