Consumer Redressal

I purchase Micromax Mobile form Shop on 01/09/2014 Model No A089 Rs 4600/ form Soma Student Corner Madhyamgram in cash after purchasing the mobile with in 10 times i visit the service center M/S RIXXIM SERVICES-168,LINTON STREET 1ST FLOOR,NEAR LINTON POST OFFICE & LADIES PARK,KOLKATA-700014 ,POST CODE-700014 ,LANDLINE NO.-033-40015492 ,MOBILE NO.-7686064944 1 st one month after purchasing my phone auto lock all time one message showing Micromax Registration congratulation on purchasing Micromax Handset press continue to Register your phone with us for Warrenty services updates and more also sms charges deducted from my account 2 nd Phone is not charging Data cable not working 3 rd time I submited request for changing my Battery for Micromax model no:-A089 IN Rixxim Services Linton Street branch on 24/02/2015 but till not updated I can't charge my Mobile set when i charge full body is getting Hot also charge they told i may take time 15 working days but now they not sure when the provide the new Battery for the same.. Now my phone totaly not working and i not financially not able to new phone many time i call mention RIXXIM SERVICES they many time not pick up the phone and use slang language over the phone also as a customer i compalain against the micromax company and customer service executive of RIXXIM SERVICES I also serach to Buy Particular Micromax Mobile Model No A089 Battery in Local Market and Online site also life Flipcart.com,Amazon.com but Particular Battery not in stock so not communicate with anybody and particular service center RIXXIM SERVICES say you can use the old battery but only my phone is on during charging and that time phone is getting Hot if battery is crashed and any physical damege hapen to me company is layable for that...