Consumer Redressal

I sent my car to the service centre for free routine service. However, I recalled it back when the service centre informed me that my free service had lapsed and the current service was to be a paid one. When the vehicle was delivered to me I found that the clutch was not working and I immediately contacted the service centre expalining them the problem upon which they asked me to bring the vehicle back for check. When I went to the service centre i was informed that I would be charged rs. 7,000 for the breakdown of clutch though it seemed to a fault of the driver/service centre people who might have deliberately tinkered with the vehicle.In this regard, I requested the service centre that since my vehicle was perfectly fine at the time of pick up it was the fault of either the driver or the mechanics at the service centre. In view of that, I requested them to replace the damages clutch while I also offered to pay the labour charges. however, the AGM and the Manager refused.