Consumer Redressal

I had booked a ticket along with a co-passenger in flight no. AI 445 for travel on 05.03.2015 from New Delhi to Leh. However, I was not allowed to board the flight even after issuance of boardiing pass citing the reason that I was too late to board the flight. It is pertinent to mention here that the staff at the boarding desk was a new joinee who was not well trained and he took a lot of time to issue the boarding pass (nearly half an hour from 4.55 to 5.37) without issuing the baggage slip. Hew took another 10 mins to issue the baggage slip and paste the sticker on the baggage after which our baggages were taken inside for departure.Further, the flight departure time mentioned on the ticket was 6.25 and the boarding time was 5.55. I along with Adyasha reached at 6.00 AM at gate 36 of Terminal 3 of IGI airport after going through the security checks. However, we were not allowed to board and no reimbursement/rescheduling of ticket was done.In this regard i hv nt recvd respon frm AI.