Consumer Redressal

I have booked a pack of 3/4th shorts on 10.02.2015 vide order no.37588103, by paying Rs.450/- on COD basis. The website displayed the product is from JOHN PHILIP COTTON brand (link: http://www.shopclues.com/john-philip-cotton-3-4th-pack-of-3-clone.html..) but surprisingly i have recd a roadside selling understandard items on 24.02.2015? (link of image: http://cdn.shopclues.com/images/refund_product_images/a33afba12b62367rsz-1rsz-1rsz-img-20150223-112636.jpg). I am very much disappointed. However i further tried to contact the SHOPCLUES.COM, but failed to find their contact numbers and logged into their website & applied for return of the above said product on 25.02.2015. After that till today no money has been refunded and no proper solutions are provided. Till date they are simply pulling the days and not refund the amount. The company is selling used/ second hand items in the name & display of new/ branded items..!!!! I have taken video footage of opening of of the parcel cover