Airline
Active
Complaint #1138 — Santosh
Filed: 27 Apr 2013 ·
Address: —
I had booked a flight ticket online for my cousin in JETKONNECT for an amount of Rs 5653(PNR DCVKNP, PUNE to DEL, 24 Apr 13)
The ticket was cancelled ca day prior to journey. Though the cancellation charge was clearly shown as Rs.1820, when added up the amount surprisingly became 3640 ( twice 1820). The airline also added se covenience fee of Rs 105 and Rs 90 as service tax. Thereby deducting an amount of 3835/-. All my effort to contact the call center or nodal officer has been unsuccessful. Nowhere in the fare conditions it is mentioned that only 50% of the refundable amount will be returned., and the rest will go to JET.