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Complaint #11349 — Sayan Chakraborty
Filed: 12 Mar 2015 ·
Address: 11, Prince Baktiar Shah Road, Kolkata-700033
I ordered a Daikin 1 Ton Inverter FTKE35 Split Air Conditioner on 27th Feb,2015 vide Order No.-5121995450. First of all, the product at the reduced price of Rs 31700/- was not deliverable to my address. I had to orde it for a higher price (Rs.37400/-) ,which was shown as in stock and deliverable to my address. The status of my order was under progress for about 3-4 days.But after a few days I received a sms from Snapdeal, which said that my order has been cancelled. As on 27th-28th Feb,2015 there was an offer of Rs.3000/- discount on purchase of ACs of more that Rs.30000/- on Snapdeal. Moreover, there was a 10% cash-back on purchases made by Axis Bank credit/debit cards (subject to a maximum of Rs.2500). I availed both the offers. But due to inability of the seller to supply the product, I had lost on both the offers. I have to now shell out more money for the same product. I want a compensation of Rs.5500/- from Snapdeal.