Consumer Redressal

Respected sir, I have been a prolonged valued customer of vodafone since 7 years but i am facing great difficulties since last month. I m unsatisfied with their customer care support,redressal and bill issues. I was using internet plan of Rs 199 and the usage is 2 GB then i had a change in plan on 10 march for the same RS 199 but unlimited internet. As this unlimited plan was activated the older plan should be deactivated by default but that was not done by vodafone. So at the same time there were 2 internet plans activated on my number then too they issued a bill of extra RS 2060 for internet. I had a talk with many of their customer care executives and seniors but the issue is still not resolved. My current bill summary still shows outstanding amount of Rs 2060.All your customer executives said that it would be resolved as soon as possible but it is not yet done. I have all recordings of all talks with their customer executives. i have been complaining since