Consumer Redressal

MY LG TV WAS IN RUNNING CONDITION EXCEPTING OCCASIONAL PICUTRE AND SOUND CONGESTATION FOR FEW MOMENTS DURING THE DAY.AS A PRECATIONARY MEASURE WE CALLED TO THE LG CUSTOMER CARE TO SEE THE MINOR PROBLEM, SO THAT ANY BIG TROUBLE/FAILURE MAY NOT HAPPEN SUDDENLY.OTHERWISE WE WILL FEEL TROUBLE.TECHNICIAN CAME.AFTER WATCHING THE TV HE TOLD THAT IT IS ALL RIGHT.WHERE THE PICTURE OR SOUND IS GOING.WE INSISTATED TO WATCH THE TV CONTINOUSLY FOR A LONGER TIME AND YOU MAY SEE THE MINOR FAULT.AFTER SOMETME TECHNICIAN OPENED THE TV.HE TRIED TO REPAIR AND REPLIED US THAT MAIN IC OF THE TV IS NOT WORKING.ULTIMATELY WE FOUND THAT NOW AFTER HIS VISIT TV IS TOTALLY DEAD.ACTUALLY WE CALLED THEM TO REPAIRED IT BUT HE DID SO THAT OURS TV GOT TOTALLY DEAD.NOW THAT HIS RESPONSIBILITY THAT INSTEAD OF REPAIRING OR MAKING IT OK HE MAKE THE TV TOTALLY DEAD.WITHOUT TV FAMILY IS FACING GRAVE CONCERN.WE WANT JUSTICE.