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Complaint #11238 — Mihir Halder

Filed: 8 Mar 2015  ·  Address: Vill- Petua Panch Ghara, P.O. - Subhas Gram, P.S.- Baruipur, Pin-700146
Dear Sir, I am a customer of Indian Gas Service. My distributor Name is M/S Taher Inden Grameen Vitrak. My consumer number is 8176. As there are no online booking I generally order new GAS by calling the following two numbers +9133 24370240 / +91 8420925853. After booking, I generally got the new cylinder after 25-30 days. If I trying to book the gas just after getting a new one, the operator denied to book and suggest to book after 30 days. So after receiving a new gas the next possible date to getting another new is around 60 days. In the current scenario it is very tough to survive 60 days with a single cylinder. If try to get the status of booking, they are misbehaving with me. If I told them to complain in the consumer forum they give a threat that I can complain any where and they don't bother. The delivery man also charge around 40 rupees more than the MRP. I also complain it to the distributor and again I got a response that they will block my service if I not pay extra. Please

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