Airline
Active
Complaint #11177 — Ahmed
Filed: 5 Mar 2015 ·
Address: delhi
Mr. Naresh Goyal Ji & Team
Jet Airways
Mumbai
Sub: Careless staff in Jet Airways at Delhi & Srinagar
Baggage Ref.No: SXR9W10238
Respected Sir,
Respectfully I Beg to state that I have booked a flight for my son ( 15 years but he is short size)to
srinagar on 22.Feb.2015 in 9W 603...as usual I drop them at Delhi Airport & waiting for him to get the
Boarding pass
but some of jet airways staff refuse to give them Boarding pass & ask me to pay more Rs 1973 extra charges
because my son is small kid & jet airways provide staff till my son enter in plan... I think all is Ok & I
leave the Airport after approx 15 km passing I received a call from from lady from jet airways that your
sons baggage went to other plane please don't worry you will get it next day... i say Ok...
I call my family in srinagar & they bring the cloths approx Rs 5400/= because you know that kashmir is cold
this time... & it is necessary to get the cloths...
From 22.Feb.2015 till today I called the Jet airways in D