Consumer Redressal

I am totally disappointing from bharat petroleum LPG concern's responds and also from distributor. I have checked online portal and found that non-subsidy consumer service activated on Jan-15 by mistake. I have given LPG delivery request on 12th Feb and on15Feb distributor responded that you have activated non-subsidy consumer category . I am not to brought gascylinder in double price from distributor because i am belongs to a low middle class family. Therefore it is highly improbable for any person to opt out by mistake as there are so many steps before one could opt out. As per the present policy, once a customer opts out of subsidy, there is no option to revert back to subsidized cylinder for next one year. Nobody does not wants to de-activate getting its better facilities. So requesting you to kindly go through it and take immediately action for deactivate this worst facility from my gas connection to make normal peoplehappiness.I hope to hear you all from soon with support. Consumer No.: 34138615 Consumer Name: RAJESH KUMAR Distributor Name: DEV SHANTI BHARAT GAS Agency Narayan Tola Bahjoi Distt. Sambhal -202410, U.P.