Consumer Redressal

I had booked a spice jet ticket from mumbai to bagdogra with hop in Delhi for the 2nd of March from makemytrip.com. My booking id is NF2202649549252 and the aircraft pnr number was given as DCQE7U.But when i got to the mumbai airport in the wee hours today morning. im informed by the spice jet authorities that there is no flight from delhi to bagdogra and that they have informed about it through a sms which I havent received. Although I did not receive a sms is it fair on airlines part to inform customers that their flight is cancelled and not make alternate arrangement through alternate routes. I had a tough time at the airport requesting them to get me an alternaate route. they finally agreed to put me on kolkata flight via bangalore today and than again kolkata to bagdogra tomorrow. Due to unprofessional approach of the airlines authorities I am reaching bagdogra tomorrow 1300 hours instead of 1200 hrs today. Also the airlines did not care to take care of my accomodation in Kolkat