Consumer Redressal

From Jayaprakash.k ideal house koppalakadu road Yeyyadi, MANGALORE-575008 Mob : 9449042299 E-Mail:jayaprakash_kananthoor@yahoo.com To mktg@amararaja.co.in Sir SUB: POOR PERFORMANCE OF BATTERY REG REF :SH-1160D04R AMARON SHIELD BATTERY By believing your falls advertisement regarding AMARON SHIELD BATTERY, I purchased a AMARON SHIELD BATTERY sl. no.AAH0827K102052 ON 22-09-2010 from your Mangalore dealer M/S V.S.K.ENTERPRISES.The Battery was 24 Months warranty.The said battery started giving trouble 6 months after installation I given a complained to the dealer technician came and added some distilled water still the performance of battery was not good,It was not taking load even for 3hours.The days are gone the performance of the battery was day by day felled down The day of 04-04-2013 the said battery was completely dead. again i called dealers man and he declared that battery is totally dead and could not do any thing,By the time of the battery totally dead the warranty was lapsed. Iam working in BSNL in the department of ACCEPTANCE AND TESTING My work include testing of batteries of different capacities from 200AH to 5000AH from different companies In my observation quality of AMARARAJA battery is poor early days of year 2000 the the quality of battery was very good Now my question is why the battery performance is so poor Can i make recommendation to others reg your Battery My humble request is kindly replace the faulty battery I am waiting for you a need full Jayaprakash.k Mangalore 10-04-2013