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Complaint #1096 — Arupa Bhadra
Filed: 19 Apr 2013 ·
Address: \"Trisrota Abasan\", 13, Buddhadev Bose Road, Ashrampara, Siliguri, West Bengal, PIN-734001.
Sir
Due to some problem with my Bajaj Boxer 100 CC motorcycle of regn nummber WB-74D/ 2467, engine no. DFMBGD-23910 and chassis no. DFFBGD-27926 I have given the same to “Siliguri Auto Works Pvt. Ltd. Sevoke Road, Siliguri, West Bengal, PIN-734001” for repairing works vice Job Card no. 23941 dtd 18-01-2013.
Though I have contacted “Siliguri Auto Works Pvt Ltd.” over the issue several times personally, telephonically and in writing neither my motorcycle has been returned to me till date duly repaired nor any satisfactory feed back has been given to me even after a lapse of more than three months for which I am suffering a lot as well as passing through mental agony also.
Thus on 20-2-2013 I have lodged one compliant over telephone to “Bajaj Auto Ltd.” with complaint no. “CR-121943” which surprisingly closed on 18-3-2013 without attending my problem. So I to lodged another comlaint on 02-4-2013 having complaint no. “CR-125269” which is still unattended.
Kindly take remedial action.