Consumer Redressal

Dear Sir, we are very disappointed by the service of venus appliances( kolkata) because they send an unskilled person for the installation of our mitsubishi 0.5 split ac on 20.02.15,even he don't know the remote key functions and he connected wrong wires at wrong place once and started the machine ,he was also not agree to do vacuum,according to him it was not necessary but in manual its written to vacuum with pressure meter.I also paid him rs 3,200 for installation. Now the ac is not working cooling is 0%. I think you can understand our problem and take an quick action.