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Complaint #10916 — Santosh Nanavati
Filed: 23 Feb 2015 ·
Address: B/5, Meera Row House, Opp Patel Pragati Mandal, Veer Bhagat Sinh Marg, New Adajan Road, Surat - 395009
Sir/Madam,
Complaint:Discontinuation of Airtel DTH on 23-2-15 before due date.
My cust.id of Airtel DTH:3011281070
Name of registration:Brijesh Nanavati
Description:
1)Airtel Digital TV was recharged on dt.10-12-14 with amount of Rs.690/-for 90days as per the std pack of Rs.230/-per month.
2)Star Sports Channel-1,2,3,4 package charges=Rs.60 per month started on dt.8-2-15.
3)Calculation of Airtel DTH from 10-12-14 to 22-2-15.
Rs.690/-for90days=Rs.7.66per day
No of days completed till 22-2-15=75
Charges upto 22-2-15=75 daysXRs.7.66=Rs.575
Charges of Star Sports Channel-1,2,3,4 from 8-2-15to7-3-15=Rs.60
Total charges=Rs.575+Rs.60=Rs.635
Balance amount available=Rs.690-Rs.635=Rs.55
Pending days of functionality of Airtel DTH from 23-2-15 onwards as per balance amount of Rs.55=Rs.55/Rs.7.66 per day =7.16 days
Additional 7 days bonus for charging>90 days
Total balance days for functionality of Airtel DTH=14days
4)Conclusion:TV should be continued till 8-3-15.
Regards,
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