Consumer Redressal

I had purchased a touch pad from Olive (VT-100) online on feb 21 -2012 which stopped working from march , as the bill provided by OLIVE was not in correct format , service center refused to accept the product for repair , after repeated complaint to olive, softcopy of bill was mailed to me after 2 months which was submitted to service center along with the product , but after the product was submitted Olive refuse to send the replacement part which went bad and are not responding to repeated calls and emails. Details of Purchase :- Olive VT-100 Bill dated :- 21-Feb-2012 IMIE:- 910525000073200