Airline
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Complaint #10850 — Mohammad Saleem Kullay
Filed: 20 Feb 2015 ·
Address: Shopian
Sir I have booked an eticket from air india app.
the booking was from Srinagar To Jammu vide PNR no:JY8Z8
on AI 822, which was scheduled on 19/02/2015 at 2:25.
But due to heavy snowfall all flights got cancelled including
mine.
We waited for 4 hours at the airport and the DEPARTURE board
shows my flight status as CANCELLED, there I reported at the
AI counter and they told me that all flights got cancelled due
to bad weather conditions (Heavy Snowfall).
Now I request them to refund my full amount (RS6025) for the same, but they are playing games and do not respond on any customer care number.
please help me out of this mess.