Consumer Redressal

I had purchased a Asus laptop in June 2012. And since then i have faced many problems with my laptop constantly. The laptop has never worked properly and every 4-5 months later some problem use to arise in it. In the beginning the problems were taken care off whenever i reported to the service center but later after one year the company started to ignore my complaints and neglected them every time i made complaints. Some how after repeated complaints my problem was addressed and the laptop was taken for repairs but rather than repairing it they just kept it with themselves and it was not repaired. They asked me to pay for repairs though the laptop is in warranty and it has been serviced at authorized service centers and warranty is not void on the product. In fact it was further damaged and then sent it back to me as i refused to pay for the repairs. They have damaged my product I have made numerous contacts to different heads of their respective departments but no resolution still.