Consumer Redressal

we have booked Avone packers and Movers HBR layout Bangalore ( contact Agent: Md. Haleem) for shifting my luggage from Bangalore to Hyderabad I face lot of problems poor service and troublesome behaviour 1) Not given insurance papers, already taken the cost for the same my induction got broked , not able to claim. 2) Asked for more money than what fixed as per discussions earlier , after my luggage got packed and loaded in truck and moved clear black mailing clients 3) Missed my Helmet , viper broom and told to deliver me and i m following up from 2 months for my helmet first 2 weeks no picking than blocking my numbers, after that i called from different numbers everyday they told they will deliver tomorrow or coming friday again no result,4) Few things are not covered with gelatin packing and carton due to material shortage at home promised me to pack it at there office and then send, nothing is done all unpacked items comes without packing and few got broken.