Consumer Redressal

I'm Sadisprabu using Airtel 3G Datacard dongle to use nternet. My 3G Datacard number is 9717686161 with monthly rent of Rs. 850 plus taxes for 5GB. I would like to register a complaint against Telecom service provider Airtel.I have been using Airtel 3G Datacard dongle for last 6 months and during 17th November 2014 to 29th November I have faced poor network issue with speed ranges to 0.0 KBPS, 0.01, 0.3, 0.5 KBPS and network was keep on disconnecting. Due to this issue I was unable to perform my office work. When I have complined several times thru phone, they acknowledged the network issue from their end. When I have asked for waiver for deficiency in service, they have asked me to call Customer Care once bill is generated and get the waiver. After bill generated, they refused any waiver & I raised to Appellate, they also refused to give any waiver saying that for Internet not working or No Network or any other Network issues we can't give waiver.Kindly help to settle this issue.