Telecom
Active
Complaint #1046 — punit doshi
Filed: 13 Apr 2013 ·
Address: 4, azad society, n.s. road, mulund west, mumbai 400080
I, Punit A. Doshi, am holding a postpaid account with Vodafone Ltd. In Nov 2011, i had taken blackberry yearly unlimited data usage plan for 4999/- that was to expire in Oct 2012. Normally company informs the user through either sms, e-mail or phone call. I was never informed about the same.And in the next bill they send me data usage charges of Rs. 600/- which i find to be illegitimate. I had several calls and exchanged emails with them and was promised reversal of Rs. 600/-. It has been more than 5 months now i have not yet received the reversal. They have activated announcements on my phone and I feel being harassed and cheated. Can I find permanent solution for the problem please?