Consumer Redressal

Sir, I have purchased a AC form the Reliance Digital Axis mall Outlet on 25th JAN 2015 (CIN NO-U01100MH1999PLC120563)(SL NO-185457) with a ongoing discount scheme but at the time of delivery they a provided a unsealed product of Samsung in a carton of LG ...& forcing to take the delivery when we contacted to store manager ..we have clearly mentioned that we will not take any delivery of any unseled product & asked to provide a fresh copy or any other slimier product..but very unfortunately they are ignoring to take any step & also unwilling to cancel the purchase..& forcing to take the same & behaving very rude indeed... Product Details----SAMSUNG SPLIT AC Model No-AR18HC5TSNC Warranty -3 yesrs Subhayon Deb Mondal 8017132222