Consumer Redressal

Sir,I have idea no. 8417852287, done recharge of 126 Rs of 1gb data pack but when i am using net balance deducted from my main balance. When i contact to idea customer care they told me that ''it is a ISF(idea smart phone) recharge and not work on any other company phones it works only on idea smart phones''.If they are giving this recharge only for idea smart phones so why this recharge is done on my phone? This recharge must not done on my number if they are knowing that i am not using idea smart phone or if done recharge then must work on my phone.They are saying put your sim in idea phone then this data pack works.They are also saying your set is showing there that it is not a idea phone if there is showing then that means they are cheating me.If my set is showing there then why recharge is done. Customer care is not responding on my problem they are only saying that ''this is a ISF recharge and only work on idea smart phone. So,kindly tell them to refund money as a my main balance