Consumer Redressal

I bought a videocon v1585 Mobile from Taneja mobile Shopee Narnaul bill no 5876.It showed defect in charging section in october.I went to authorised service centre Trio mobility Ltd Ist floor Shop no 5 Taneja complex rewari road narnaul ph no 01282 255255.They told that its battery was dead and so I submitted my old batery there and got a new one after 10 days.But my problem still presisted.I went again on Nov 1 at service center this time they submitted my phone.After 45 days I got a call from centre and they told me that my phone had been repaired.I went there on dec 20 .They give me a mobile but it was not mine.Actually they replaced it with a old one.I refused to accept it.But they told me that my phone could not be repaired and they could not give me a new one.So I accepted it.But It was also defective.I submitted it again on dec 22.Till now I have not recieved my phone.Its a 4 month long time I am unable to use my mobile.So I want you to look into matter.Now I want a new phone.