Transport
Active
Complaint #10311 — Parag Bohare
Filed: 2 Feb 2015 ·
Address: 3rd, Jiji House, Damodardas Sukhadwala Marg, Fort Mumbai
I've booked a consignment with Sonali Fedex International, Vile Parle on 16/01/15 from Mumbai to London. We were promised the delivery in 3 days.
The weight of the shipment was 72 Kg and I paid them accordingly.
After several request and follow ups, We were provided with the AWB No. 394890 (Pacific Express corporation) on 21/01/15.
The shipment was delivered 22/01/15 at 11 PM (Indian time) but the weight of the consignment was found 30.5 Kg only. Rest of the 41.5Kg is still not delivered.
After literally more than hundred follow ups, the consignment has not been delivered. Forget the deliver, They've not even provided the tracking No. of the consignment.
I called them on the phone and didn't get even proper response... only false commitments were provided. Most of the time, they didn't even pick up my phone calls.