Consumer Redressal

I HAD PURCHASED ONE POTABLE 1 TON AC LP12C MANUFACTURED BY LLOYD VIDE INVOICE NO.HO/SL/6156/13-14 DTD:- 19-MAR-2014 FOR RS.22,500 UNDER 1 YEAR WARRANTY. THE AC HAS SOME PROBLEMS,IT IS NOT COOLING PROPERLY AND THE WATER COMING OUT OF AC,DOES NOT FLOW AWAY THROUGH THE PROPER CHANNEL RATHER IT IS SPREADS ALL OVER. I COMPLAINT TO THE DEALER(MITTAL ELECTRONICS51/53 N.S.ROAD,RISHRA,HOOGHLY)MANY TIMES FROM WHERE THE AC WAS PURCHASED BUT NO ACTION WAS TAKEN. ALSO I LODGE COMPLANT ON LLOYD WIDE OUR LETTER DTD:- 28.12.14.AS THE ZEROX COPY ENCLOSED(REGISTRY NO.A RW573406062IN dtd : 01.01.2015) & DEALER FROM WHERE AC WAS PURCHASED (REGISTRY NO.A RW573406204IN DTD: 01.01.15) I HAD ALSO REQUESTED THE COMPANY TO EXCHANGE THE POTABLE AC WITH 1 TON SPLIT AC. THE AC PURCHASED BY ME IS STILL UNDER THE WARRANTY PERIOD AND LYING WITH ME AS NEW AND IN RUNNING CONDITION. I REQUEST YOU TO PLEASE TAKE UP THE MATTER WITH THE COMPANY AND ARRANGE TO REFUND THE AMOUNT.