Consumer Redressal

I was denied service against payment for the same: 28-Jan-2014 - 7:00 PM My connection was terminated for over usage. I am requested to remit Rs.2,000 You are not able to restore my connection immediately in spite of my readiness to pay for your service 29-Jan-2014-6:00 PM I make a payment of Rs.2,000 You confirm that I need to have paid only Rs.900 I am given service from 6:15 to almost 7:00 PM You denied me service WITHOUT telling me what I owe you. At 8:00 PM(approx.) There is no service from your end Your Customer Care accepts that there is a problem on your line 30-Jan-2014-1:43 AM The connection is not restored yet. Questions: I have been denied service for over usage in spite of my willingness and acceptance to pay No accountability for your incapability to provide service. -Sreekumar