Telecom
Active
Complaint #10133 — Suhrid Kumar Roy
Filed: 27 Jan 2015 ·
Address: P 163 Block B Lake Town
TATA Docomo No. 09230057447
Account No.948022301
PhotonMAXWiFi_3GB_UL@650Plan
The tariff plan was changed from unlimited to 1 GB @ Rs.300/- as per the message from TATA Docomo as given below:
On Tuesday, October 14, 2014 3:08 PM, "listen@tatadocomo.com" <listen@tatadocomo.com> wrote:
Hi Mr. Roy,
We refer to your email dated 14th Oct 2014 regarding your request for bill plan change for your Photon number 9230057447.
We would like to confirm that we have already changed the bill plan to 1 GB @ Rs. 300 per month with effect from 19th Oct 2014.
Thank You for surfing with Photon.
Warm Regards,
Abhijit Biswas,
Photon Care Team
But they are refusing and pestering me to pay bills @ 723/-. I am a senior citizen of 70+ yrs and cannot cope with their harassment. Please help