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Complaint #1013 — JS MURTHY

Filed: 9 Apr 2013  ·  Address: Hyderabad
I was a Tata Docomo customer. As I have to go to BITS Hyderabad campus regularly and other than Idea all other network operators signals are low in BITS campus, I moved over to IDEA using MNP on 16th FEB 2013. I got a note from Idea for clearing the Rs 163/- to DOCOMO to maintain my connection with IDEA. I went to DOCOMO centre and wanted to clear my bill , but they didn\'t have the number to take the payment as number was closed on DOCOMO side. As I was getting reminders from IDEA, used my old ICICI net payment scheme to pay for the Rs. 163. ( as it was also appearing against the BILL PAY amount) on 31st March . I had a successful transaction. I hoped the credit to TATA DOCOMO will relieve me of the hassles. But, IDEA went on sending reminders as mail, SMS and calls. I told the person who called me about the amount regarding the net payment and wanted him to verify with DOCOMO. He said, he will make the conference call with DOCOMO person and himself to verify the transaction. But, n

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