Consumer Redressal

On 23rd Jan 2015, i purchased a laptop from Snapdeal on a discount of 86% at a price of Rs 3630. I assumed that this might be because of the Republic day sale.The online order was successfully placed, money was debited from my account and i got the order confirmation message.While tracking the order with the courier company, i was told that the order has been cancelled by Snapdeal and would not be delivered to me. After repeated discussions with Customer care of Snapdeal, i was assured that my order will be delivered by or before the delivery date of 28th January 2015. It was only when i insisted and informed them about my discussion with the Courier company Snapdeal senior customer care officers accepted that there was some technical problem and price was wrongly displayed hence they have cancelled my order. if it was so, why did Snapdeal not informed me when technical error was discovered and rectified. My only request, my order should be honoured - Regards Praveen Jain 9810692843