Consumer Redressal

I had engaged the company for shifting of household goods (GC No.4387219) and car from Mumbai to Patna. The goods were dispatched on Nov 15 were received on Nov 25 while the car dispatched on Nov 11 is yet to be received. The experience was horrible. The contact person of the company in Patna, Shri Pandey refused to reassemble the TV cabinet and fix the dining table. Apart from that several damages listed below may be noted. 1. Three legs of sofa set have been damaged and scratches in sofa (insured for Rs.10000/-) 2. Deep stratches in Godrej almirah (insured for Rs.12000/-) and in doublebed (insured for Rs.6000 / -) 3. Cracks in shoerack (insured for Rs.10000/-) 4. Damages in TV cabinet (insured for Rs.10000/-) 5. Holes in doublebed mattress (insured for Rs.3000/-) 6.Scratches in Samsonite strolley bag (insured for Rs.25000/-) It has been over a month since i forwarded the complaint mail. However, I have not received any update with regard to payments for damages and delays.