Consumer Redressal

I completed my Course From IFBI, a unit of NIIT in the month of May, 2013. But till the time I didn not receivded my certificate of PGDBO. I called serveral time at IFBI and the responsible person Mr. Monika Dudy on his personal No. for my help but she is rolling on me for the last 6 months. Each time she is on leave or some time their building burnt and all records get damaged in fire accident. My salary has been stopped by out HR manager due to non submission of my certificate for the month of Dec., 2014 and Jan., 2014. I requested to Mr. Monika that if I will not submit my certificate till 20th January, 2014 then My Februray's salary will also be stopped. But she is not responsding me and continuously non-fulling her commitments. I shame on IFBI staff, whose can not halp students after getting their high fees.