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Telecom Complaints

Pallavi Shetty

Posted On: 2017-03-30 11:20:34
Complaint against Vodafone postpaid


Posted On: 2017-03-30 09:39:28

Vipul Agarwal

Posted On: 2017-03-29 23:56:05
I have ported my vodafone No. 8879726345 from prepaid to postpaid. On porting to Postpaid connection my internet service has been deactivated. Even on my repeated request through Vodafone call centre and through SMS to 1925 my internet services has still not been activated. What is most disheartening is response from Vodafone call center executives, every time they are asking me to call on 198, 199 or 9820098200 but on my calling there is no response and resolution provided by them to my problem. Only reply I reicieved from Vodafone call center is "This is prepaid section, you contact postpaid section". Even after several attempts I could not contact Vodafone postpaid section and my internet service still remains deactivated. I am feeling cheated on choosing Vodafone as my mobile phone service provider. Kindly help me in getting service promised by Vodafone India Pvt. LTD

Sharad Gaur

Posted On: 2017-03-28 18:06:56
This is inform you I have been using Tata sky services last 6 years but I realized services are seems costly with compared to other DTH operator so I have not recharged my account. After completion of 40-45 days I got a call from Tata sty stating that "There is one offer being a old customers, you need to get recharges with Rs 720 and you will get 2 month 20 days subscription with HD Access. I have recharged my account but I am not getting same offers, so I have complained to Tata sky and they replied there is no offer available. Than I have requested them to refund the my recharge amount but they are saying you need to return your Set-top box with dish antenna but I have paid money for Set-top box when I have taken connection than why I have to return my set top box and they are not ready to refund my recharge amount rs 720/-. Please look in to this on urgently. subscriber ID is: 1068698594 and my registered mobile no is 9711169020

Vikas yadav

Posted On: 2017-03-28 15:53:17
I am visited "idea store shop no 4, Rajpur road dehradun" on 22-03-2017. I queried for unlimited call and data plan in idea. Their representative "neetu" phone no "7055095248", told me about a 349 plan with benifit of unlimited call and 1 GB data everyday for 28 days. So I submitted my documents for mnp. My number activated on 27-03-2017. Then as she told, I first recharged with 51 rs and on 28-03-2017 I again call and reconfirmed about recharge value and benefits. And she told me to recharge as soon as possible, so I recharge with 349 but unfortunately I haven't received my "data balance". I called idea Coustomer care, they told me I do not have any kind of offer. Again I called idea store and talk to sales girl, she apologized and said she had made a mistake and I should wait for further offer and she can't have anything but only "sorry" Thankyou. Name - Vikas Yadav Idea no - 9268037185

Priyank Kumar Jain

Posted On: 2017-03-28 12:52:07
This is to inform you that I have an idea # 90011029456, I raised a request to deactivate the number on 20th Mar 2017 But it did not get de-activated till now. I called customer care yesterday 27th Mar 2017 and they told me that It will be deactivated on 28th Mar 2017 till 10:00 AM but it did not done so I called customer case again today , but they told me that IDEA has retain my services . I never got any call from IDEA to get the services retained. I am not sure why they retained my services without any notification. Kindly take an action so that it should not be repeat with others.


Posted On: 2017-03-27 15:04:23
Sir, I have ported a Number 9023082638 from Punjab Circle to Gujrat Circle Reliance in month of January, 2017. However, I have been given two bill for the month of February and March. In both the month, I have been charged extra amount on the name of ROAMING CHARGES but I haven't left the city and their is no question of leaving the state during last three months, than how could I be charged Roaming I don't know. this can be verified from my workplace. A person can not be on two places at one time. Inspite of giving so many requests and complaining to applet authority regarding the issue, they are not solving it and saying that the charges are right and I have to pay that much to continue my number. I have asked to change my plan from Postpaid to Prepaid, for that also they are not agreeing that I have to continue for 90 days to change the plan. May I know, how much do I need to suffer for such a rude behavior of the Service Provider. I am left with only option to leave the number

Pawan kumar

Posted On: 2017-03-27 08:36:08
I had recharge of rs 339 on my bsnl mobile number 9996790100 on 18.03.2017.but internet is not connecting and I can not using Internet till now. I had also called on bsnl customer care number but there is not any satisfactory response from there side . I had also visited bsnl kaithal office but they don't have any solution of this problem. Due to this my study has been stuck i am a student of online distance learning so please help me regarding this problem.

Sandeep Kumar

Posted On: 2017-03-26 20:54:52
मेरा नाम Sandeep Kumar है मैं St No. 7, 4th Cross, Abohar में रहता हूँ मैंने Videocon के 24 numbers port किए थे but जिसमें से मेरा एक important no. 8872303997 बंद हो गया है CCE से बात करने पर पता चला के no. Multiple में चला गया है so मैंने नई ID दे दी but अब मेरा no. Inactive हो गया है कोई भी company 90 दिन से पहले no. दुबारा issue नहीं करती लेकिन यह no.किसी Harpreet के नाम पर चल गया (with in 7 days ) और फिर बंद भी हो गया Sir आप बस यह बता दें कि मेरा number कैसे चलेगा ।

Dhanraj singh

Posted On: 2017-03-24 17:47:58
Sir Today I wanted to recharge my mob no 9466404301 via Paytm .but instead of that due to hang of mob mob no 9466404601 got recharged that is not my no .kindly help me I am 70% disabled person


Posted On: 2017-03-22 19:05:53
Dear sir with due respect sir i would like to hilight my problem that.i had brought a lyf handset with jio sim.the shopkeeper told me that in lyf handset there is 1 year validity but know they are telling that i have to take jio prime on before 31 march.plese sort out my problem as soon as possible with regards partha pratim dhar

Sunil Kumar Dewangan

Posted On: 2017-03-22 12:21:13
मेरे द्वारा रिलायंस प्रीपेड नंबर 9907945805 का इ-रिचार्ज रिलायंस की ही साईट से दिनाक 14 march 2017 को किया गया. जिसकी पेमेंट रेसिप्त मेल से प्राप्त हुआ परन्तु आज दिनाक तक मुझे उसकी सर्विश प्रदाय नहीं किया गया है. उक्त के सम्बन्ध में रिलायंस कस्टमर केयर में मेल के माध्यम से कंप्लेंट दर्ज किआ गया परन्तु उनके द्वारा इस पर कोई संतुस्ती पूर्ण जवाब आज दिनाक 22-03-2017 तक नहीं दिया है और न ही मुझे सर्विश प्रदाय की गई है. जबकि उनकी वेबसाइट में 96 रूपए का इ-रिचार्ज अभी भी उपलब्ध है. जिससे मुझे बहुत ही परेशानी हो रही है. आपसे अनुरोध है की मेरी शिकायत को दर्ज करते हुए मुझे मेरे इ-रिचार्ज की सर्विश प्रदाय करने का कस्त करेंगे व मुझे है परेशानी के लिए उन्हें दण्डित करेंगे. सुनील देवांगन

Meena Verma

Posted On: 2017-03-21 17:00:46
there was ISD in my Reliance mobile before changing to GSM. After conversion of GSM there is no ISD.

Pratik Barjatiya

Posted On: 2017-03-21 12:35:27
I have requested to port my BSNL #9422459723 to AIRTEL and submitted all the documents on 14thFEB, My number got ported to AIRTEL on 24thFEB (even after TV Failure) and the new SIM provided displays registration failure. I have raised a concern for this but still they have not activated my number #9422459723. I have followed all the steps like re-submitting the documents to Airtel Store ,etc still the number is not processed and sim is not activated. This was used by my dad fro his business. His business is stuck since 24thFeb. Inspite of my regular complaints they are not resolving this. I have posted my grievance over socail portals like facebook and twitter as well in addition to repeated e-mails. Kindly get this resolved and assist me.


Posted On: 2017-03-20 20:12:57

Pintu sarkar

Posted On: 2017-03-19 02:19:23
Reliance offer 40 Recharge 50 Tolktime.But i have only 40tolktime.10rupees tolktime l don't have.please solve my problem

Pintu sarkar

Posted On: 2017-03-19 02:13:51
Reliace offer19 Recharge 19 Tolktime & Call rate 1p/2s but now my call rate 1.2p/2s reliance is chiting.please solve my problem.

Suryabhan Yadav

Posted On: 2017-03-17 22:12:42
Sir when I recharged my idea number 9215100401 there was offer of unlimited local/std calls and 1 gb daily internet data but now customer care is saying that there is condition of 300 minute daily and 1200 minute weekly and even the internet speed is not as per earlier offer and I suffered a lot due to this problem when their limit of 300 minute ends on 17 Mar 17, I was talking with my family member.


Posted On: 2017-03-16 12:23:05
I am receiving the message that if you are not satisfied with resolution then lodge a complaint with 198, which I had tried several times and no response, it is totally dead customer service automated answering machine. Since I got the Reliance Sim No 8767794178 free internet with my new mobile XOLO Q1000 Opus this card is dongle or gsm that is your system should recognise. As whenever we are going to online recharge in 3G dongle it was showing invalid number. In GSM I got the plan for Rs.199 (free 1 GB Data with free calls local + STD). Please note this plan I had recharged in month of January & Feb 2017 and got the plan activated on my number. Now in 9th March 2017 same plan I have made online recharge (after entering my mobile number I got this plan). But after making the payment of Rs.199 the plan is not activated on my mobile till today. Receipt is attached for your ready reference. Now as service is not activated in my number requesting immediate action


Posted On: 2017-03-16 08:44:36
I have recharged my vodafone prepaid (phone 9160476049) with Rs.204 and the OTP also was generated. My icici bank has debited the amount and the bill number is BIL/001168957821/Vodafone Essar Ltd (Prep/VODAES) but the amount has not been recharged to my phone and it is getting as no balance.I he recharged after checking the offers and getting OTP. why my phone is not recharged?

Sh krishan lal

Posted On: 2017-03-15 19:34:03
BSNL has taken 7 months to pay refund Rs 1900 after disconnection and when represented , sends me email and regreted for the delay because of some technical changes all over northern area we are not satisfied Please guide we want compensation and proper fixation of accountabbility.while citizen charter spells out maximum 60 days time to sort out the issue


Posted On: 2017-03-15 16:44:53
I am receiving the message that if you are not satisfied with resolution then lodge a complaint with 198, which I had tried several times and no response, it is totally dead customer service automated answering machine. Since I got the Reliance Sim No 8767794178 free internet with my new mobile XOLO Q1000 Opus this card is dongle or gsm that is your system should recognise. As whenever we are going to online recharge in 3G dongle it was showing invalid number. In GSM I got the plan for Rs.199 (free 1 GB Data with free calls local + STD). Please note this plan I had recharged in month of January & Feb 2017 and got the plan activated on my number. Now in 9th March 2017 same plan I have made online recharge (after entering my mobile number I got this plan). But after making the payment of Rs.199 the plan is not activated on my mobile till today. Receipt is attached for your ready reference. Now as service is not provided for the payment of Rs 199/- what to do

Anand Pratap Singh

Posted On: 2017-03-15 16:10:22
Hi Team. I have a complaint against Vodafone India Ltd. I had registered my old Post paid number 9921930136(Vodafone India Ltd) for safe custody option as I was travelling to overseas for a year. I paid 687 Rs for 12 Months safe custody but when I inquired after 10 Months, my this number was deactivated due to manual error from Vodafone India Ltd. They are accepting the mistake but they are not providing justified Compensation an details for my further connection. I had approached till appellate Level but got disappointed at all levels. I asked for one Good number and a Year free subscription for which I had paid as Safe custody but they are unable to provide the subscription with no cost. I am facing real grudges since my request already took more than 2 months and I am still using my temp number which is in Roaming. I expect the fair compensation for manual mistake done from Vodafone. Thanks Anand

n s suryanarayana

Posted On: 2017-03-13 13:09:21
dear sir i am a SUN DIRECT dth CUSTOMER from raipur. the smart card number is 41142621865 i have complained for Z tv & STAR tv. i have paid the amount. they have called twice and said that their person will contact me. no body contacted till now. amount has been deducted . very poor service. Dr.Suryanarayana

Abdul karimulla

Posted On: 2017-03-11 14:36:12
Previously I had due of my IDEA mobile bill for 3 months as the customer executive called me 3 months before regarding the payment due I informed her about lost of my Sim and asked her the due amount,she informed around 7 hundred change and with in the conversation I paid the amount of rs 800 and I informed her to disconnect my connection.she said it will be done.and again after 3 months the Idea company was calling me to pay the bill of 656rs and send me the letter to contact to 9848103747.on 10 March 2017 I called the executive and told him the full details he said that he will go through the issue and today 11 March 2017 some of the executive called me from the number 8142986258 and talk to me in unparlimentary language and I too used the same in return they are not listening to me and harassing me that they file compliant against me. So please go through my issue and make me justice

Jagruti Vaishnav

Posted On: 2017-03-10 17:59:18
I submit response received from Airtel , which is pasted below my email to Airtel Sir Complaint Against Airtel Mobile no -8451042810 -------------- I do not agree with your views. Issue remains unresolved since more then a 25 days [1]I have made calls outgoing or received incoming calls on whats app only , then why charged [2] Airtel has charged on incoming calls made by Airtel, received by me at USA, Even mobile data is switched off [3] When app facility through wi fi is free where is the question of paying charges ,even mobile data is switched off [4] How Airtel can make unsolicited calls that too at midnight ,harness consumer /customer [5] What about handset which fell down from my hand while receiving one of the call from Airtel at midnight. [6] How Airtel can activate international roaming facility on pre paid facility. ,without consumer/ customer consent

Chandra Mohan Suri

Posted On: 2017-03-06 22:46:57
I have an Airtel landline and broadband connection which was activated in the last week of November 2016. I had paid 3 months advance then. Ever since, I have made numerous complaints including landline dead, no incoming calls, broadband faults and several others. Despite several complaints to their appellate, the issues are still not resolved despite several false assurances from Airtel staff who seem to be grossly incompetent. My family and I have suffered for the past several weeks and still paying the subscription. Their engineers do not seems to be bothered and I have been harassed many times on a daily basis. I have yet to see a permanent solution to the problem and have asked for a refund for causing gross inconvenience and tension. Please assist in this matter as they only make false promises. I have exchanged at least 25 mails with the appellate without any permanent resolution. Regards C.M. Suri


Posted On: 2017-03-05 17:18:34
given a reliance SIM (8230945194)with false promise,unable to use the desired service, however they are billing on a continious basis. Infomed the reliance appelate authority , they are only advising to clear the bill without addressing the problem of false promise.

mohammadjalil naeimabadi

Posted On: 2017-03-05 12:43:13


Posted On: 2017-03-04 13:49:53
freecharge cheated me on the recharge transactions againt the BSNL No-9400678638 of Rs 75,Rs 149 and Rs 15 on November 29 2016. BSNL didn't activated for these amounts. They neither refund my amount in freecharge wallet nor in my bank account. freecharge transaction order IDs for the transactions are FCVA161129522009638, FCVA161129522469229 and FCVA161129522534690.

Jagruti Vaishnav

Posted On: 2017-03-03 21:16:59
Sir Complaint Against Airtel Mobile no -8451042810 ---------------------------- I do not agree with your views. Issue remains unresolved since more then a 25 days [1]I have made calls outgoing or received incoming calls on whats app only , then why charged [2] Airtel has charged on incoming calls made by Airtel, received by me at USA, Even mobile data is switched off [3] When app facility through wi fi is free where is the question of paying charges ,even mobile data is switched off [4] How Airtel can make unsolicited calls that too at midnight ,harness consumer /customer [5] What about handset which fell down from my hand while receiving one of the call from Airtel at midnight. [6] How Airtel can activate international roaming facility on pre paid facility. ,without consumer/ customer consent [7] My mobile number was /is not 4437105262 as stated by you, Please do not fool customer /consumer


Posted On: 2017-03-03 18:25:22
activated vodafone 2 g data pack , then tried to activate 3 g service which automatically deactivated my 2 g pack and all the data under the previous ( 2 g plan ) is cancelled and i got no refund of my money which i paid for 2 g plan. customer care said that sorry you have to call within 24 hours , we can not do anymore in this matter ..but what about the money i paid for the 2 g pack .. .they could have atleast given a warning message.

Udit Soni

Posted On: 2017-03-03 16:06:45
Dear Sir, I am an MTNL customer (CA. NO 2033321027, Tel. No. 26891574). I am very much disappoint from MTNL. My telephone is dead since 10 to 15 days. I have booked complain online (complain no. 532) and on public grievance (complain no. G 396), but it is not resolved yet. No one responding for the some. With out phone and internet connectivity my (and my family's) research, professional and academic work is stopped from my house. It is highly painful for me and bring mental stress on us. I am a good customer, I pay bills regular on time. Even for this month, I will have to pay again without having services. I am feeling cheated by MTNL. I raised my issue in-front of higher authority as well. Now I have lost my patience, Please help me and protect my consumer rights. I have all the relevant documents to show since starting. Sincerely Dr Udit soni

kapil kumar

Posted On: 2017-03-03 12:14:48
7530850853 this my aircel no. they deduct my balance without my permission and start some services which I could not subscribe and they cannot pick my call on customer care 121 or 198 all time call always show all person are busy and my call get dissconnected plzzzz solve my problm as soon as possible


Posted On: 2017-03-03 09:17:47


Posted On: 2017-03-02 23:52:57
payment for jio prime deducted on 01 march 2017 through net banking but jio prime was not activated nor got refund

Akhil Mahajan

Posted On: 2017-03-02 11:39:14
Reliance have no records of charges they have made on my prepaid number 9103366783


Posted On: 2017-03-01 21:58:04


Posted On: 2017-03-01 18:54:03


Posted On: 2017-03-01 14:52:45

Sumit Nigam

Posted On: 2017-02-27 22:38:25
Hi concern, This is regarding a new connection I have applied in Airtel Jabalpur for connection of fixed line number but the same was denied by Airtel and the cheque which was issued for a new connection of Rs2754 was confirmed by Airtel to return the same but later on instead of retuning it Airtel bank it and when the same was asked by Airtel they confirmed that it is by mistake and asked me to send bank statement along with cancel cheque which I did but still no refund. Requesting you to help me in getting my refund along with penalty as due to their presentation of cheque concern bank have levied minimum balance charged in my account. Thanks&Regards Sumit Nigam

Alok arora

Posted On: 2017-02-26 16:41:03
Dear team my complaint is against airtel my number is 9770013193,i am a airtel postpaid user,i am using airtel 799 rs plan in which airtel executive commited for 500 rs rental discont and i clearly asked her i should get 299 rs bill+st,but now they are saying they commited for value discount of rs 500,but i am sure over the phone call airtel executive commited for 500 rs rental,you can retrieve that recorded call as well,i am waiting for your revert

Dilip Kumar

Posted On: 2017-02-24 23:11:07
Idea Mobile no. 9574654329 not working in Port Blair as there is no Idea service in A&N Island. I requested for MNP to Airtel. MNP code IG553676 generated on 06 Feb 17. Code was valid upto 21 Feb 17. Required document also submitted to Idea through Airtel.I too contacted Idea customer care. Nothing has happened till date. I request to intervene and resolve the issue on priority.


Posted On: 2017-02-24 12:57:12
I want to port my idea number 9592677771 to jio but idea not supporting me to release number. please help me

Mohamed. Iqbal

Posted On: 2017-02-24 00:37:13
I bought reliance sim.i submit my owm id prof. I lost my mobile.i went customer's office they told me its not your sim because someone id ubtate our server. Actually i bought the sim 3 year before. I want my old sim how give the solution. lost sim nom


Posted On: 2017-02-20 22:22:10
Dear Sir/Ma'am, I am writing this letter to get your attention about my problem, as if i am helpless. I bought a Xolo era-X android phone on 08-10-2016 , but after 3 month using, i phase various problem, then i contact with Xolo authorised service centre(B.D.R. Communication), then they repair it, but after 15 days using again i am phased problem , but when i went there for 2nd time , they told me that , "we cant repair this phone, you contact with customer care." This phone is in under warranty period. i want a help from your side, thatswhy i am writing this complaint to you. Thank You.


Posted On: 2017-02-20 17:31:22
I have done recharge of Idea on 6 feb 2017 of Rs. 254 for Unlimited local + std mobile calls and i have received confirmation sms regarding successful recharge and shown 28 validity now idea company saying that validity was of 10 days. when i checked recharge offer there was no validity period showing validity of 10 days. Kindly take appropriate action.


Posted On: 2017-02-19 09:42:19
I complain the idea telecom because idea telecome cut at the 29 rs but idont know cutting my balance i dont activate any service i was complain the idea custumer but not any reaction i m helples please help me


Posted On: 2017-02-18 17:51:41
Respected sir, From Last 60 days I have been using my Vodafone number 9034621817.But I face many problem like as (automatically activate VAS services many time approx 12 to 15 time).Aftr automatically activate VAS,I call customer care every time for deactivation of service and demanded refund.Company gave me refund every time.But when I asked the reason for activation of VAS( VALUE ADDED SERVICES) from the company then company replied me Ur services is to be deactivated and give ur refund with in an hour.but not tell any reason till yet. After that I warned to the company for porting my Numbr in another company then company replied me u have not port Ur Numbr before 90 I request u take an action again Vodafone vomapny as soon as possible bcoz more harassement by the Vodafone company to me. Thank you

Pradip Kumar Banerjee

Posted On: 2017-02-17 13:35:52
Since 28.12.2016 one year is over, my Land line (033-25389558) is completely dead. Till date neither any one taken any initiative to rectify the fault nor any one sent any reply to my email message. My fault is booked vide BSNL docket number 13558775192 on 28.02.2016. Every month BSNL sending bill for the faulty connection and as a duty bound citizen I am paying the bill though my Land phone which is complete dead. Rs. 276.00 every month i am paying from the month of Feb,2016.Already I have paid you Rs.3,312/= (Rupees Three Thousand Three Hundred Twelve) only for the dead connection. Now your guidance is highly solicited.


Posted On: 2017-02-16 10:39:08

Mrs Jagruti Vaishnav

Posted On: 2017-02-15 18:32:09
Sir Matter of Concern Ministry of Telecommunication & Telephone Regulatory Authority of India Protects Airtel , despite exploit ,harass Consumer, do not pay compensation Mobile no -8451042810 -------------------------------------------------------------------------------------------------------- I am representing this issue since last 20 days before Telecom Ministry & TRAI however not getting satisfactory response. I am legal immigrant of US, has left India on January 18,2017.Immediately after reaching at US , I started receiving messages from Airtel that i must refill,recharge otherwise services shall be discontinued.After that I started receiving calls on mobile all at midnight ,threatening me on same issue. Once while i was fast a sleep ,I received a call from Airtel, handset fell down from my hand ,front cover got damaged, display went off. I have demanded new handset ,no money jAGRUTI vAISHNAV San Diago 92126 cALIFORNIA USA


Posted On: 2017-02-15 18:28:47
339 bsnl recharge was done by me twice by mistak by using pay tm


Posted On: 2017-02-15 16:38:41
Telenor is activated MastiJunction service in my sim which I don't required. eventhough I am unable to stop by calling 155223 as this number is not working in roaming.

Shivam Kumar

Posted On: 2017-02-14 23:04:28
It has been 3 days since i got confirmation message from Idea about porting and they agreed that they provided me wrong sim and in 3 days they are not able to provide the correct sim. My whole work is just out of the track just because of them And i have been consistently following them but there is no response from their side.

Rajiv Pande

Posted On: 2017-02-12 19:18:35
MY BSNL Landline 020-25446051 has not been working since June 2016 after returning from abroad. Despite giving repeated complaints, first on phone, then by email and finally a series of written complaints, the telephone with associated broadband service is still not functional. I had requested BSNL to at least stop charging me for the services until the line is repaired. However, after several attempts they reversed the charges for few months period, but then again started billing new charges. I have copies of all complaint numbers made by phone, email complaint, and written complaints acknowledged as received by BSNL Please advise how to proceed in further in this matter


Posted On: 2017-02-12 12:57:19


Posted On: 2017-02-10 13:46:13
Sir, This is in reference to the connectivity issues with Airtel subscribers having 3G and 4G connectivity at jalvayu vihar P4 builders area greater noida. Since 14th january 2017 evening Airtel has removed its services without any intimation to there existing customers like us in the particular pin code address. After rigorous follow up from the last 25 days with several complaint numbers and exchange of mails -( reference to trailing mails) ,with there nodal and appellate team they had conducted a servey in our area which states that the 3G and 4G services will not be connected for another 3 more months in this mentioned location. Before 14th januray 2017 all the services were excellent in this particular location . Airtel is being paid for 3G services from Us but they are unable to provide the same with a complete halt of even incoming and outgoing facility in the AIRTEL phones in jalvayu vihar p4 builders area Greater Noida 201310 which is causing mental and financial har


Posted On: 2017-02-10 11:18:52
hi sir ... i fill and submit my epf form on 05/12/2016 but but not reciving me any ammount my 4199 please rsolve my qury THANKS®ARDS RAVI SHANKAR AWASTHI

vishal pandey

Posted On: 2017-02-09 20:54:18
R/sir, The said mobile number 8875035892 is registerd in both operators idea as well as vodafone, In beginning, I have bought vodafone sim, later on ported the same to Idea 1.5 years ago,the number is running successfully but last 3 recharges of 348,10,10 have not been recharged to my Idea account but I have received the message from vodafone that recharge is successful without any addition in main balance.I have talked to the customer care of both service providers but both have refused to solve the query. looking for a positive responce from your end.

Amandeep Singh Chahal

Posted On: 2017-02-09 15:25:02
Respected, My complaint is regarding my Vodafone mobile no. 9254087087 which is being permanently forfeited by the company.As the case happened,on 22nd December 2016 i gave the request of converting this number from postpaid in to prepaid by sumbitting all my dues at sector-12 Karnal Vodafone Store.They told me that it will take 48 hours and provided me a fresh prepaid sim but it never happened till 25Dec.Thereafter thinking that my request got cancelled i left for USA for 1 month trip keeping my sim over here in India only.I came back to India on 29th January 2017 and to my utter surprise there was no network coverage on my sim,instead on dialing the number it was saying that this number is not in use.When i contacted the concerned store they told me that your number had converted in to prepaid on 27Dec and you need to dial 59059 for televerification,failing to do so my number has been pemanently forfeited from their side.Please help as its my only number from last 10 years.

Ranjit Kumar Banerjee

Posted On: 2017-02-08 13:29:53
After submission bsnl land phone with boardband connection(033-26311618), BSNL kolkata circle issue one security deposit a/c payee cheque. Details as follows: cheque no-030799(Union Bank) that has deferred due to some unavoidable reason. Last date of submission was 04/02/2017. Now BSLN authority refuse to reissue this cheque again and required help in this issue on urgent basis.

Sudhir R

Posted On: 2017-02-06 21:39:40
I have Reliance Big TV DTH and unable to connect to their call center. Need to wait for several days to connect even after making payment. Horrible service, please avoid Reliance completely ...Fed with connecting call center

RamKumar Tyagi

Posted On: 2017-02-06 13:32:21
I have requst for port my no 9211562788 but tata idicome not dane my request and not donet my no for new opretar pl port my no

Umarul Farooq

Posted On: 2017-02-04 15:57:48
Sir/Madam, This is to inform you that, I am a one of the valued customer of Tata Docomo ( 9036495256) since last 8-9 years. My Tata docomo Prepaid no is 9036495256, it is being use for my Personal Number.When I visited Small outlet regarding this Problem, They asked us to Visit Balmatta Mangalore Outlet and They failed to attend our complaint and asked us to contact thru mail @,As per mail received from Listen@ My Outgoing calls and Messages got barred on 12-Jan-2017 at 14:00 Hrs used for Commercial Calls or Telemarketing without registering with TRAI and the same cannot be unbarred.Again asked me to Visit nearest Tata docomo outlet and submit the documents to solve the problem. We have submitted the documents week back and still there is no authentic reason behind this since making statement with above and leaving all my work to Visit the store and People are not co-operative from Tata Docomo outlet and Customer care. Please do the needful


Posted On: 2017-02-02 23:05:11


Posted On: 2017-02-02 23:00:33
Deficiency of The service I recharged Rs. 501 My Mobile No.7846937248,

sathyanarayanan s

Posted On: 2017-02-02 21:12:46
I recharge reliance for 196 they said any where india total outgoing is free. ofcourse they only offer by removing Rs.198 in this they gave 42000 seconds free to any local lnadline or mobile. Problem is they introduce new plan as Rs.196 in this total failure in making outgoing bcause any number u called u will get recorded msg saying the this route is busy now i am having my mobile as toy and not able to any call. This one shows clear cut fraud from company making money by saying total outgoing free to any where india. And also i am not able to call customer care also.

KSVL Narasimha Murthy

Posted On: 2017-01-31 11:53:30
I have taken two SIM cards from Matrix, one for Canada and one for USA. I first visited Canada and used SIM card meant for Canada. Then I landed in USA and found that my Canadian SIM working in USA. I thought the Canadian SIM works even in USA and started using without changing US SIM. After two days of usage, Matrix called me and said I am being charged international roaming charges for not changing the SIM. Is it not their responsibility to inform me to change the SIM when I started using Canadian SIM in US? Are they not supposed to disable a SIM meant for a country in another country? Now Matrix is demanding huge amount as international roaming charges. What should I do?

Uma Maheshwar Rao

Posted On: 2017-01-31 10:43:52
I am facing problem on Tata Sky services since last 3 days and even customer care for the services are not responding, At the Time of secondary connection you told that same charge will be maid for both , but now for secondary connection 240/- is charges and for first one 164/-. Subscriber ID: 1203570625 Mobile NO : +91 7098800206

Nishant Khatri

Posted On: 2017-01-29 15:35:54
My tata docomo postpaid number 9992755095 postpaid on 23 Dec 2016 due to some personal reasons I was usable to block my number but I made a request on 6th Jan 2017 for a new duplicate number through tata docomo store rohtak but due to the store manager negligence it was started on around 17 Jan .due to negligence someone else who found my number uses it after 6th Jan onwards which raised my bill amount for the company is compelling pay the bills or else they will disconnect my connection.I can not pay for someone's negligence so I want.immediate relief


Posted On: 2017-01-29 12:44:25
I ordered a new AIrtel DTH online in their website but they did not set up the connection for more than a week even after many follow up calls (as per site, they will give in 1-2 days). so, i asked them to cancel it and asked them to refund the amount. they said it will be refunded in 7 days but its more than 3 weeks and nothing was refunded. i have called their customer care many times and they are not giving a proper resolution. please look into this matter Cust ID : 3021566149 Transaction ID : 1230722956 (for payment for connection) Amount: Rs 1340 via HDFC Credit Card. Mobile: 7598252514 Thank you


Posted On: 2017-01-27 15:25:55
Vodfone Telecom opertaor's executives/nodal office/appellate authority not giving proper response. I am unable to send MSG for Porting to other service provider.


Posted On: 2017-01-27 09:53:26
My MTSsim card No-9672232424off last 20 days.I point to the distributor replace the sim card documents diposit. Aaj Tak sim card start nahi hua.....

Rohit Madhavan

Posted On: 2017-01-26 11:42:37
I did a recharge for Rs248/- using airtel's own "My AirtelApp" which was for 6GB of 4G Internt & Rs248/- of talktime.On successful completion of the transaction,my account was credited only with Rs248/- of talktime & 6GB of 4G internet was not credited. On inquiring with Airtel customer care, they blindly refused to accept that they don't have an offer for Rs248/- with 6GB of 4G internet while they openly advertise that you will get 6GB of internet & Rs248/- talktime. Mobile Number - 9620587343 Order ID- 170125577266 In total I have lost Rs 500 as I was not aware that data balance is not credited into my account. I am sure many others would have experienced similar fraud activity by airtel. I would request you to kindly look into the matter & save all the customers.

Sukhmani Lamba

Posted On: 2017-01-24 15:51:59
I had activated a daily roaming service pack with vodafone just for 21 January 2016 in order to use data services while I was alone in London and trying to book a cab in emergency. On dialing a code and confirming that pack has been activated, I began using the data. The charge for this pack was published as Rs10/MB. I continued to use 80MB data. More than 24 hours later, I received a message that I have been billed Rs40000 for half an hour of usage of this data. This is appauling, despite the fact that I had activated the pack first before using. Additionally, I had set a credit limit of Rs4200 on my account which means that as soon as my consumption of services of Vodafone is above Rs4200, my services should be stopped. How then did it reach Rs40000+. I am feeling harassed as none of my emails are being responded to for last 2-3 days and I am not able to do any banking transactions etc. as they all require the phone. I am also not able to contact anyone. Please look into this.

Sulakshan Goyal

Posted On: 2017-01-24 13:56:41
Dear Sir, I want to get mnp of my idea mobile number 8750913777 to airtel for which i generate PORT code on 5th Jan 2017 and present it before airtel showroom on 11th Jan'2017 but the same was rejected from idea since i did not clear my outstanding balance. As suggested by idea CC to clear my dues and request the porting again immidiately, i had done same and raised my request through airtel on 14Jan'2017, but the same was not attended. Airtel said its pending with idea and today idea CC told me that the request again declined because i had raised the request within 7 days of rejection of previous request. i didn't find any solution to my problem. Moreover the idea CC also asked many times to retain myself with them and wait as their new plans are also coming. It is clearly seen that idea delibrately rejecting my application again and again.No intimation was given before rejection and the information rendered everytime by Idea CC was only when i call them on 12345. Please do something


Posted On: 2017-01-23 20:59:12
Dear Sir, I am using vodafone no. it's 9999699190 last 3 years but continuous I have faced network, call drop, voice brake problem on my address. I am raising complaint related this problems again and again from 2 year at till date but I have no any solutions from there. now My no. is temp. out of service. plzz help me....

ravindra saini

Posted On: 2017-01-23 13:28:40
sir mene apnaa mobile no 9827356662 ko port karayaa thaa reliance me 25/12/2016 ko wo chalu ho gayaa lekin company ne 18/01/2017 se mere no ki incoming or outgoing dono band kar di me bhut paresan ho rahaa hu rah no meraa bijanesh ka he mere sare call sms banking sms isi par aate he abhi tak mere no ko chalu nahi kiyaa gayaa me roj Consumer cear par jaa rahaa hu mene nay id photo bhi 16/01/2017 ko jamaa karaa diyaa fir bhi mera no chalu nahi kiyaa jaa rahaa he me bhut paresaan ho rahaa hu meri madad kare muje insaaf dilaay

Abel Barretto

Posted On: 2017-01-22 18:29:10
Inspite of making timely payments of my post paid mobile connection, my number 9960415867 is blocked since last Saturday causing a great financial losses to me

Dr Narendra Kumar Jain

Posted On: 2017-01-21 21:36:00
My Videocon DTH (HD set top box)Remote control system does not work intermittently.Videocon gives no warranty for the remote and mine stopped working within the first two months of getting an HD set top box. Now it has happened many a times and they have always asked us to pay Rs.250 as technician/engineer charge plus Rs.350 if the remote needs replacement(WIthout providing a printed bill). Tired of complaining , on 20th January 2017, i requested them to replace my HD set top box with the normal one since , its remote had not given me any trouble before. But they refused to heed to my request citing 'Company policy " which forbids customers to choose the set top box they want. Neither did they agree to look into our remote issue free of charge. (with respect to which i have already filed a complaint on 3/11/2016).Even on 12/1/2017 I lodged a complaint with Videocon's customer care (WOID No. 49235051) Please resolve my issue.My customer ID - 92107459

Abel Barretto

Posted On: 2017-01-21 12:08:35
Inspite of paying my mobile bill, I was getting company messages to make payment of the bill, I visited the Airtel gallery in Margao n brought to the notice of the staff present about the facts, inspite of that my mobile number 9960415867 is blocked for non payment of bill since 21/01/2017 morning, this has caused me lot of financial losses n mental agony.

Mahendra Singh Rawat

Posted On: 2017-01-19 14:12:37
Dear sir/madam, My self Mahendra Singh Rawat. Mana apna Airtel sim postpaid se prepaid krvana ki request Airtel store swift communication Durga city Haldwani me 16/01/ 2017 Ko di thi. Pre abi tak mera sim postpaid to prepaid nahi hua. Kerpaya apa se nivedan hai ki mera sim postpaid to perpaid kavana ka kasta kare. Nahi to Airtel 16/01/2017 se per day ka pro data basis per bill lagwayaga. Thank you Mahendra Singh Rawat 8650800070

Manu S

Posted On: 2017-01-18 17:01:39
I have surrendered tha 4G LTE sim no.8138906326 on October at the Vellayambalam outlet,Trivandrum,Kerala on October 2016.The costumer care executive have destroyed the SIM in presence of me and said that a clouser billwould be mailed me soon.But insted of that they have still continuously sending regular bills and force me to pay. What I have to do?

Pragitesh Singh Rana

Posted On: 2017-01-18 17:00:38
I had purchased motoG telephone. it is in warranty the service center nor the company is reponding. it try to contact the service center in person they harrass and treat in arrogant manner.


Posted On: 2017-01-18 13:56:00

Dinesh Kumar Verma

Posted On: 2017-01-17 16:39:25
Dear Sir, I am dinesh kumar verma, I am using Idea Telecom Company postpaid sim mobile number is -9015141369 Idea company send me wrong bill with extra charges (subscription Charges - rs 450 month of Nov-2016 and Dec-2016. Many conversation by mail or phone with idea company reverse this charges but he cannot reverse or waiver off, I can not give any writing mail to idea company for activation subscription charges he activate this service by own idea company,My internet close before 6 months in this number,idea company says this charges vedio bytes downloaded, how can possible with out internet download the vedio bytes. idea company can not give answer regarding this.idea company frooding and harrasment to he user and customer.So please request to you correct or reverse my amount charges, idea company many times activate service without information to the customer.I hope see the case and send notification to the idea company. Regards Dinesh Verma

Rajendra Prasad Sharma

Posted On: 2017-01-17 14:35:34
Dear Sir, I am a subscriber of vodafone from last 7 years and my complaint is vodafone is sending bill to me adding fake isd call with amount. I never used ISD service, But there is not way to prove myself right. Although I have already applied for Number portability and deposited all dues of vodafone. My Pain is that I am feeling cheated, So please check this matter

Sagar Mohan Bhanushali

Posted On: 2017-01-17 10:16:42
I am a Reliance customer. My account balance was deducted by approximately INR 125/- towards Data usage charges on 5th Jan 2017. There was a 3G data plan active on my mobile no. 9022703045 which was valid till 11.59pm of 5th Jan 2017. I had a data balance of around 450 MB's available for use on 5th but there was deduction from my main account balance rather than reducing my data balance. I recharged by account on 6th with INR 243 a special pack for which i had received an SMS stating I will be getting additional 250 MB's of data. After the recharge by available data balance was 1469.77 MB & additional promo balance of 250 MB. I raised several complains (253402827, 253402911, 253447549, 253458525) on 6th & 7th for incorrect deduction and had also spoken to senior customer care associates who confirmed that there was an incorrect deduction but the resolution was that i am been charged correctly. I also mailed my queries to customer care & appellate authority of Reliance but of no use.


Posted On: 2017-01-17 05:17:00 -

Abhijit Bose

Posted On: 2017-01-13 17:14:05
I have 2 Mobile no of vodafone:9874988908 another is 9874742190.For 89908 i told vodafone store at kasba and 199 customer care on nov15th 2016 to close the no.that point my out standing was rs.1065/-,they did not stop the service last month they send me a bill of 1283.73.on 5th jan 2017 they send me a sms for final reminder. on that mail i send a reply that i will pay part by part the total rs 1065. not 1283. they did not send me any feedback of my reply.on 12.1.2017 i paid a 200 rs on the 8908 account.on 13th that means today afternoon they stopped my service of my other mobile no.9874742190.what should i do now.

Dhaneshwari devi

Posted On: 2017-01-12 20:12:42
I have a complaint regarding my bill issue which was alreadyI have a complaint regarding my bill issue which was already paid but my mobile service barred . I Port my mobile 9817007375 from idea to Tata DoCoMo 4 months before. Number was ported without any issues but don't g paid but my mobile service barred . I Port my mobile 9817007375 from idea to Tata DoCoMo 4 months before. Number was ported without any issues but don't get any mail of my used amount.after two months in November suddenly i got a call from Hazari court Delhi tha company case me on due to non payment of 9817007375 my mobile number Name of the Advocate is Rakesh Sharma contactsnbr 9718269116 File nbr is 107/102a case said pay d amount on idea dummi 9855001493. In the same time I make transaction of 640 reference nbr #-1088313390 in November.on 10th of Jan 2017 my nbr outgoing barred due to non payment. I visited zirkhpur vip road idea store but they did nothing for this.Its really disappointed nd disgusting service.


Posted On: 2017-01-12 14:39:36
Dear Sir, i have sent my phone date- 18-11-2016 and i have recived 10-12-2016, but my phone display was change. and i have complan 14-12-2016 and to date date is 12-12-2016. This Compnay not complet my phone. aditya enterprises,add- jassi nandan Plaza, new dakbaglow road,opp- jamal raod, Plz Accept my Complen and action this company.


Posted On: 2017-01-12 00:24:49

C Sheeba

Posted On: 2017-01-11 11:50:51
Dear Team, I have purchased aircel corporate simcard no: 9841203766 and 9841203811. For those sim cards , now i have received a demand notice for not paying the bill amounting Rs.649. I have filed against the waiver amount accepted by Aircel customer team Rs.300 not updated from Mr.Chinna durai (Corporate sales manager- Chennai) and also the customer care office team chennai. Because of that complaint, My outgoing calls/SMS/Internet barred for last month. I have not provided the full service of one month rentel Rs.347. I have already informed/complained everything to customer care. But now i have received a demand notice Acct no:1-24559970415 of outstanding payment of Rs.649 I request you please resolve the issue soon.


Posted On: 2017-01-10 23:31:37
Wrongful deduction of my balance for a service I didn't activate. My balance is less by 35 rs. Worst customer care ever


Posted On: 2017-01-09 22:27:02
Vodafone has imposed the following package or the company RE-1 STORE has forcefully imposed & deducted money from my phone account without my concent, through the following message [ Hello! RE 1 STORE Pack is now active on your number, as requested.This service is valid till 08-02-2017 and a 30 days rental of Rs.99 has been deducted.Your current Balance post service activation is Rs.285.39.To deactivate SMS STOP to or call 155223(toll free)] I don't need the pack, pl arrenge to refund money to my account & deactivate the pack. I would also request not to activate any further pack/service to my Ph no 9733050884(vodafone) without my concent. The claim of my request as told in message is completely fake. Regards, A.K.Chattopadhyay.


Posted On: 2017-01-09 17:57:43
We are using above mention aircel number on past 6 year. Now I want to change aircel to docomo network. I request mnp to aircel by way of SMS on 03-12-2016. aircel usal time for change sim network within 7 working days but till date network not change. i call aircel customer care he said docomo network not accept ur sim card , after i call docomo network he also reply same answer so what can i do?


Posted On: 2017-01-08 18:02:41
I got a Recharge Offer sms from Aitel DTH, but when i recharge with same i didnt get the benefit what was mentioned in sms.

Nileksh Narang

Posted On: 2017-01-07 16:24:41
i want file a case against Reliance communications. as they have charged me excess bill for the no. 8196969629, of which they have terminated services from last few months and were still charging the rent.


Posted On: 2017-01-05 19:36:49
Hello Vodafone, This is to inform you that I am facing the network problem since august,2016. I already have complained so many times continuously , but there is no action neither e-mail nor call. so I am not happy with your services. I already have got 10 deadlines for network problem resolution. but till now not get any resolution . so I have totally negative feedback. I am going to complain to consumer forum and TRAI for the same. and please let me know whether you can give me the resolution services or not. so that I can go for the other options or port-out. Therefore, kindly look on the matter. hope to have a favorable response. for more details please see chain e-mail. thanking you. Ashish Ranjan. e-mail-


Posted On: 2017-01-04 11:57:57
I haven't subscribe any of the VAS services from Vodafone service. But they deducted Rs.35 from my balance for "Follo" services without my knowledge.kindly refund the money to me

mohd murtuza

Posted On: 2017-01-03 16:57:47
Dear Sir. Our MTNL landline Phone is dead from last 1 months, I have register complaint so many times but issue dos't solve my complain Docket No :8965 , 4822 or 8749 nobody has solve this issue. Tell: 022 24079487

rajeev bhatia

Posted On: 2017-01-03 16:23:19
i have one land line connection of airtel company no is 07554293647. i give request to shift the landline to my new address since last one month but still my connection is not shifted to my address. please sir do nthe need fulll action and wave off the my billing amount of last month

Anuj Saini

Posted On: 2017-01-03 14:13:57
I have applied an Airtel Telephone Connection (CIF number is - 4939920) on December 08, 2016; which was supposed to be installed with in two working days. But I still don't have any connection. I am following the sales person, his manager and action officer. But I am not getting favorable response. This connection is for my company and is affecting the business. Please help to get it soon OR help me to take a legal action on it. Thanks


Posted On: 2017-01-03 12:18:29
i am a tata sky subscriber from chennai, after the recent storm my dth service is not working properly in the mornings and night time and working well in between nine am to 5 pm,when i raised this issue with the service provider they sent a service personal,but he could not resolve it,but the company has deducted the fee for the visit,when i raised the issue of the persisting problem they have not even responded. i have yet to receive a proper response or a reason for my problem with the connection and i am afraid to raise a complaint because they will send a useless visit of service personal and deduct amount from my account.

vinny varghese

Posted On: 2017-01-02 22:21:43
Dear Sir /Madam I am unable to port my 9224700194 from reliance com to jio as reliance denies of receiving CAF and jio gave me refernce of submission of CAF.This is my second attempt in 25 days .UPC RM317715 valid till 6th january 2017


Posted On: 2017-01-02 17:01:25
Dear Team, I was robbed of Rs.13500. I got a message saying they are from and asked me to invest for profit in stock market. No name of messager it comes from HP-OPINFO or VK-DGAINS or MD-OPINFO. It used to say to opt out click on link or give missed call on 7879006000. Pls. catch these people and help me to recover my money. Thank you.

Sanober D Balsara

Posted On: 2017-01-02 09:29:48
Hi, I am facing issue with Vodafone Telecom services. I have been billed inr 25849/- majorly for international data service usage during my Dubai visit from 21st Dec to 23rd Dec 2016. I was not notified/ alerted by Vodafone(VF) about crossing my assigned limit of INR 9600/- and also my international roaming services were discontinued on 23rd Dec 2016 by VF without any advance notification. If i had known about crossing my usage limit on time i would had taken precautions but in this instance VF has failed to send me alert leading to discomfort and stress. On addressing this issue to VF representatives I got one clarification that there is lag in their process time on account of third party tie up, hence they couldn't notify me when i crossed inr 9600/- limit which i find absurd. As a customer I rely on their service commitments which they have failed to do so hence I should not be charged for their process issues. Hence please help to resolve .


Posted On: 2016-12-30 19:38:16
Sir/Madam, This is to inform you that, I am a one of the valued customer of Tata Docomo since last 10 years. My Tata Walky no is 033-64517957 (post-paid connection) & account no is 801614237, it is being use for my resident Landline Number. My handset is totally dead from last 4 to 5 days. I have already lock the complaint to the concern team, as per their advice I need to purchase new handset or take replacement for that defective handset with paid price @Rs. 1850/- and they guided me for nearest Tata Docomo hub.I have already visited that store, but they failed to deliver new replacement handset, because it is not in stock. For your kind information without Tata Docomo self provided handset you are not able make any call.Now please help me out to get new handset without any payment,because if I will continue their connection then I need their handset only.Now the question is why I will pay for new replacement handset while I have been continue their Services with monthly bill.

Pankaj Kumar

Posted On: 2016-12-30 15:30:09
I am getting a constant message from reliance communication to pay Rs 576.68 for Mobile number: 9350602632. Someone has gave my mobile number as alternate number and the person did not pay bills. Now i am being harassed by RCOM to pay the bill or they are threatening to start a legal complaint against me. I have sent to them mail also saying that i do not know who this person is and why my number is there as alternate number. Please look into this matter and help me close out this thing.

sreemita bhattacharya

Posted On: 2016-12-30 13:15:33
Despite several complaints, Reliance still continues to deduct Rs 5 from my main balance at least 15 times every single day, since Dec 27. Had complained on grahak seva but the deductions have not stopped yet and I have lost around Rs 120 for nothing. I have screenshots to prove the deductions if Reliance requires it. Also saw on grahak seva that countless others have complained of the same deductions but while Reliance is giving the same reply to all customers, the issue has not stopped. I am losing a lot of money for nothing! Please help


Posted On: 2016-12-28 18:32:00
Hi, i would like to inform you hat the service provided by jio is not at all good. It's being 1 month my sim is not yet activated. i have raised a request by calling to jio care. they are saying form is incomplete but theform is being filled by the jio care preson itself from the documents which i have been submitted. Now they are neglecting and saying again and again to produce the documents again.

vinod mane

Posted On: 2016-12-28 13:04:43
Dear Sir/ma'am, This complaint is regarding Airtel operator.They have stopped outgoing call,Internet services on current postpaid connection from past apprx 15 days which resulted in mental harassment and loss of valuable time and the frustration.Even after lots of humble requests and follow ups from past 15days am getting only false promises from Airtel.the incapability in cooperation and service from Airtel operator resulting in mental harassment. Please take appropriate action.Complaint numbers are 73088700 73114115 73166822 73179225 SR73179225.

Sanjib ch das

Posted On: 2016-12-24 20:29:40
I am sanjib chandra das.I have a vodafone postpaid conection. I want to disconnect tha Vodafone conection no 907338351.........but the company have not thaken any action. The request was done 16th desember 2016.but the do not any action till now..the customer care ingin me that somebody convinced me to use this no. I also telling that is not truth. Plz take action. Thanking you Sanjib chandra das Mob:9748112377


Posted On: 2016-12-24 14:50:59
Airtel DTH customer ID - 3003798121-It has been 10 days since I placed a request for replacing my outdoor equipment which got damaged due to cyclone. The issue remains unresolved despite making a number of follow-up calls and writing to their nodal officer. We are suffering a lot both monetarily and mentally. We have spent so much money so far for speaking to their customer service personnel. The monthly rental for this month is also a waste as we have no equipment. I am a fool for having subscribed to their services 12 months in advance. Every time I hear the same assurance that the technician will come by the end of the day or the next day. Other rival operators are doing much better service than Airtel as many connections pertaining to Dish TV, Videocon and Tata Sky have been repaired in our region within 2-3 days after the calamity struck Chennai - Subbarao


Posted On: 2016-12-23 16:17:48

Bijoy kumar verma

Posted On: 2016-12-21 20:16:50
Sir,My last recharge was done on -11-12-2016 with 111 rs. and done my data recharge on the same day with 97 rs. Again recharged on 19-12-2016 with 111 rs. But continously my balance got deducted without prior information behind these deductions. they are continuously doing these deductions without listening to our complaint. they do not provide any customer care number. Nobody is answerable to this.

Gangi reddy

Posted On: 2016-12-20 15:54:38
BSNL deducted 339 Rupees for STV 339 Plan but they are not giving service by saying other reasons. They are not giving refund or not willing to transfer same offer to another mobile number of my family.

sourabh Pathak

Posted On: 2016-12-19 13:14:44
Dear sir mera naam sourabh pathak hai..mai korba dist me rahta hu ...sir mera paisa 50000 idea walo ne refund nahi kiya hai.. pichale 4 mahine se pareshaan kar rahe hai please mera paisa refund karwa dijiye..


Posted On: 2016-12-17 12:10:18

Vikram Singh

Posted On: 2016-12-15 12:49:08
Dear Consumer Forum Officer On 22nd/11/2016 I lodged two complaints (at and Details as follows; Dated 22/11/16 at 18:10:07 I have recharged my mobile number 8962231718 vide Transaction Id No: 100006942490337 but the recharge amount has not been credited to my mobile. Second Dated 22/11/16 at 18:20:07 I have recharged my mobile number 8962231718 vide Transaction Id No: 2196822321863270 via Paytm but the recharge amount has not been credited to my mobile. Afterwards I have also sent the bank statement from the date of recharge to till date for further proceedings. And continuously I sending reminder but no responses are there.

Rajeev Kumar Khajuria

Posted On: 2016-12-14 12:11:07
I went to samsung service centre jammu for my handset repairing. customer care executive give me estimate cost of repairing rs 400/- only. and told me to collect the handset after four to five days. when i again went the service centre they told me the reparing cost will cost rs 7000/-. i refused to repair it on this higher cost. i told him to give me my handset. he give me my mobile in totally dead condition. i refused to accept it. Till date i have not collected my mobile. because when i given the my mobile to service centre it was in working condition, problem was of auto restart only. my handset model was Samsung Grand 2. Its Market price was Rs 14500/- when i purchased it. Now i can't afford the money to but it again. kindly help me to get it back in working condition.

John K

Posted On: 2016-12-13 19:42:25

Venna venkata ramireddy

Posted On: 2016-12-13 07:33:44
My aircel network provider signals disconnected 12th 18:00 hrs.still now 13dec 08:00 hrs not working aircel provider.


Posted On: 2016-12-11 18:32:49
Complaint against Vodafone postpaid services to my number Poor network and frequent call drop issues were 1st registered to Vodafone customer care on 8th Sept 16', However, post that there was no response from Vodafone side. I myself called them to again recheck the status. After my follow up I was told atleast 10-15 times that there would be visit of there field team in my area to rectify the issue. However, no such visit happened and ultimately to overcome the suitation I ported my number to idea after doing a prepayment of Rs 730/-. But my trouble did ended here. After porting to idea post 2 billing cycle without any prior information my outgoing as well as incoming services were stopped saying an amount of 301/- is remaining with Vodafone. I have written Vodafone in email asking for their apologies for neglancy shown towards my case but failed to get anything. To idea aslo I shared my concern but they were also not supportive. I wish to lodge a complaint against Vodafone & idea

ratan chakraborty

Posted On: 2016-12-08 17:25:55
i have purchased a bsnl sim 9423908874 from local vendor, submitted document but the personal collects document and submit to bsnl office for activation, lack his duty and playing with the retailer by providing misleading information, he is lieing my mobile sim not yet activated. such person should be taken to tas by BSNL officials. Its in Nagpur.

Magesh raj

Posted On: 2016-12-08 13:41:15
I wanted to port my network from reliance to airtel but reliance is not providing me the utr number pls help me


Posted On: 2016-12-07 21:46:40
sir,i have purchased lyf mob on 01nov16 from shop friend telecom add-wz110 street no1 sadhnagar palam new delhi 110045 from 03nov16 i started complaing about jio sim net work and handset mob not responding to any network complain no are 2273493,2605818,2606729,2606831,260862 not responded to replace handset you are requested to consider my case and give favourable solution thank you sir


Posted On: 2016-12-07 20:43:31
complain lodged comp no of reliance lyf mob are 2606818,2606862,2273493,jio care comp no 2605816,2335831,etc not replacing handset

Chandrakant Jagtap

Posted On: 2016-12-07 11:48:21
Discontinuation of services een though bill is paid and proof thereto submitted.

Prasant kumar singh

Posted On: 2016-12-04 15:42:41
i want close my lenovo K3note mobile imei nomber because my mobile is loss yesterday imei no is 1- 869071021605515 nd 2- this 869071021605523


Posted On: 2016-12-04 10:00:03
Iam recharged 149 in my relince no. So my offer didnt activated in my no. Plzz activate my offer Otherwise i convert my relince sim to airtel


Posted On: 2016-12-02 19:51:05
I bought a JioFi device on Sep 4 2016 and within a week of purchase it stopped working. Never got powered on! It use to get overheated and frequently lost 4G signal and need to be restarted ever now and then! The service center did not repair the device and surprisingly told me there is some damage in USB port. There was hardly any damage it is merely an excuse by those guys not to cover under warranty. In fact I myself noticed it only when they brought it to me after their inspection. This device is complete piece of shit, waste of Rs 2000. it appears their devices are made of cheap quality manufacturing! Looks to me it is a scam, I never encountered such a pathetic customer service! They hardly care about their reputation and customer satisfaction!

Monism naidu

Posted On: 2016-12-01 16:39:30
Display of my phone is not phone has not fallen down nor my phone has dropped in water,service center boy where asking 1500 for repaying and my phone is in warenty period

sanjay sharma

Posted On: 2016-11-30 22:42:29
Dear Sir/Madam, I was working with Bharti Airtel Ltd saltlake office under Adecco India pvt ltd payroll .I had on 30thmay 2016 and resigned on 20thAugust 2016 with proper mail and acceptance by my manager Rajneesh Borpuzari. adecco is not processing my salary of 20 days whenever i am visiting adecco office in saltlake ,Anirban an Emloyee of Adecco he is telling my manager Rajneesh is not processing the salary.i had visted the my office so many time but rajneesh is harassing me by calling me everytime and not processing the salary. So Sir/Madam kindly requesting you to look into this matter. Regards Sanjay Sharma

Ankit bafna

Posted On: 2016-11-29 21:53:54
Complaint against Reliance Communications LTD. regarding for the activation of current number but company is not activating my number after requesting for several times via. customer helpline number but still its been more than 6months that the number is still not get activated and no executives are ready to communicate regarding this matter even from last 6 months am getting the bills of this number which is not even not in service...they have even sent me the legal notice for paying up the bill amount even they are forcing me to pay the un-necessary amount regarding the un-used i kindly request you sir please look into this matter little asap ... Thanking You

Pratik Agrawal

Posted On: 2016-11-27 16:30:29
One day I got a call from RELIANCE, they offered me a postpaid plan of INR 350/- in which 1000 minutes Local+STD calls, 1GB 3G data, 300 SMS, Roaming (OUTGOING 40 paisa/minute & INCOMING FREE) with NO SERVICE TAX on full amount of bill. So I turned my number into RELIANCE Now I have the bill with ROAMING STD OUTGOING of 1.15 paisa/minute ROAMING LOCAL OUTGOING of 80 paisa/minute & ROAMING INCOMING of 40 paisa/minute including SERVICE TAX After I raised a request, on the same day they closed my request without resolution. After I spoke on 198 toll free number & they suggest me to drop a mail so I do the same After 3 working days they revert me that we do not have such kind of plan hence we cannot process you request Then I replied them, I already provide you the NAME & CONTACT NUMBER of your operator who offered me the plan & miss communication happens from your end. Hence you have to process my request It`s been 15 days & I have NO reply from RELIANCE

mahesh kumar chilla

Posted On: 2016-11-24 12:11:26
i want to deactivate jio 4g data on my number but customer care number not working and also dont have any sms facility to deactivate the service.

Anish Gupta

Posted On: 2016-11-23 22:21:22
Reliance generated a faulty bill of Rs 865 for the cycle in which my services got aborted from Reliance only when they were upgrading from 3G to 4G. They were saying to buy a new 4G compatible device which I denied as I already bought a 3G device from Reliance 6 months back when I applied a new connection. Now they were asking me to invest more for their pathetic service. I already raised a request for aborting my services and I communicated to them various times regarding the discontinuation of services that were from Reliance side only. I am written email conversations regarding the same. I was harassed by phone calls numerous no of times and Reliance customer care executives talked with me in very inappropriate manner. Now a lady from Reliance called me today and said that they are issuing a challan of Rs 12000 on my behalf. They are forcing me to pay the bill for which I was not using the services and the service itself was stopped from Reliance end.


Posted On: 2016-11-22 06:09:55
On 30th May 2016 I recharged Rs.258 via Aircel App and I received Rs.290, then now my balance is Rs.0.34.I surprised with this deduction.I activated HT service, so Aircel charged Rs.30 then remaining balance? I cross checked my call cost and I shocked its getting more.And I realised that call reducing booster got over.Here the issue is that notification message not received. Aircel fail to notify that? Now I lost my balance nearly Rs.250.What was the solution for this? I already registered complaint regarding this with the previous mail and voice call.But no proper responses. And later, I receive call from Appellate team, they said about issues and responsibility.Finally they committed to refund the money with RC374 tariff deductions.But still now I didn't receive the benefit and again I lost too much with this network.Very poor customer service. So please do the needful for me and take necessary actions against Aircel network and stop the blood sucking services.

Maroof Ahmad

Posted On: 2016-11-21 11:59:37
My telenor sim is not active whose no is -9125737066...I subbmitted my id about month ago. Then sim is not start my sim as soon as possible..

Abhishek Gour

Posted On: 2016-11-17 12:19:24

ramesh yadav

Posted On: 2016-11-12 12:53:38
mera bsnl ka sim bina kisi wjh ke band kar diya gaya hai aur ab bsnl se bola ja rha h ki strt hone me time lgega mujhe ek week se ro ghuma rhe hain ki aj ho jyga or kl ho jyga bol bol k maine complanint bhi note krwya h h 6 november ko lekin koiprogress ni hua

Nupur Bhattacharya

Posted On: 2016-11-11 23:56:12
I go to reliance mobile store for a jio sim. But from outlet shop they told me that sim was already alloted to other person's phone. And that may be happen due to their software problem. So this is not possible to allot any jio sim to my mobile phone.My question is how it is possible and in future may I have to face any legal hazard ? Pl guide me.

Prashant Bighane

Posted On: 2016-11-08 20:44:43
No Bill due, Still my mobile number was blocked. My last Bill payment towards Kerala Idea circle was pending after migration to Maharashtra Idea circle, which was paid already as informed. Now no more dues pending. My number is currently blocked and i have to face severe difficulty. No help from Idea customer care, they are not competent to solve this issue. Please help.


Posted On: 2016-11-08 14:12:19
My airtel mobile number 9831655070 and its secondary number 7044071580 using by me. i have been ported my primary number and cleared all the due, but airtel still generating bill for my secondary number which all ready been deactivated by them at the time of porting of my primary number. for this purpose i have written a mail to service provider to generating bill against my subsidiary number but they are not ready to do this and saying you have to pay bill which generated by them without any reason.

Aniket Anant Apte

Posted On: 2016-11-08 13:01:00
Discussion with customer executive(Tata Docomo) Mr. Arbaaz Sayyed(maharashtra circle) my sim(my mobile no. 8983555270, network provider-Tata docomo) was blocked due to most incoming & outgoing calls(Telemarketing Purpose) but i request them for calls details but they refuse to provide details or still not provide any details. This is not a way to blocked sim card they not intimate via message or via call. Please do the needful.I am using this sim from last two years. i am finding difficulty to contact anyone. Resolve this issue as early as possible.


Posted On: 2016-11-07 10:51:15

Anup Saini

Posted On: 2016-11-04 12:59:56
I have paid for close my post paid connection but store keepr and sales executive is froad they did not do this.

Rintu Das

Posted On: 2016-11-04 11:20:11
Due to some error in airtel myapp,my plan for 8583921122 got changed to 995 adv rental in place of 199,on complaining I was given a rebate of 500 on 995 and was asked to pay 445 in place of 995. But in Bill instead of 995, 1995 was added. On registering this issue I have not got any resolution till now.

Rajesh Sahasrabudhe

Posted On: 2016-11-04 11:07:14
I Have purchased one iBall Andi 4B20 with IME no 911446600927928 from kanha mobile world on 12.11.2015 through invoice no :939 dated 12.11.2015, now from 3 month service centre of i ball is refusing to repair this set which is under their warranty period, kindly look after the matter.... Thanking you

Dattatray thube

Posted On: 2016-11-04 07:33:12
complent agents dis tv

Binay Sahoo

Posted On: 2016-11-03 13:32:12
Sir, I have an old Airtel number, 9556855506, from Odisha circle (currently i work at chattisgarh). i use it once at the start of every month to avoid deactivation as it serves as a permanent number for all banking related activities. I do get warning that i need to use my number as it has been unused since 3 months. now they have deactivated the number without a prior notification. when i asked airtel customer center, they asked me to talk to the odisha circle guys (physically) or the number will be lost. please help me out with this issue

Bikash Baglari

Posted On: 2016-11-03 10:20:16
Dear Sir, I have applied for reliance JIO SIM in Maharashtra state since one and half month but it is still not activated. When I asked my local SIM dealer he said that the reference number I had given did not pick up the phone but as per my knowledge there was no verification call from JIO customer care. Same issue have been observed with my friends too. Is it a coincidence? Reliance JIO is so annoying.If you do not want to activate SIM for candidates outside Maharashtra then don't give hope by accepting their form. FYI, my JIO number is :8668544345 In case JIO care try to resolve this issue.

A. P. Services

Posted On: 2016-11-02 18:00:37
We have CUG connection with Airtel mobile network service. They are sending monthly bills for the payment, we are made the payments on due date. But unfortunately they have posted our payment to other mobile numbers and the airtel company sending notice that we are not paid the bills and they stopped one mobile connection. We have send several correspondence regarding the same and tell them to rectify the problem what they have made. Due to that our business phone is hampering lot.


Posted On: 2016-11-02 13:43:37
Dear Sir/Madam, Please help here as TATA TELESERVICES has been harrasing me since long for Unexpected bill payment... Now they start summon from Court.. I have all proofs of their intentional mistakes on mail.. Please guide & help me to get out of this problem

Veerendra Patil H V

Posted On: 2016-11-02 13:23:03
I have requested for postpaid to prepaid migration in IDEA. 20/10/16, after 2 days my network signal gone. not activated after 10 days also. if we call customer care they are telling documents not submitted. but i have submited documents in IDEA store. they are telling we have submited documents. what shall i do? to whom we have to complaint.

ajay kumar

Posted On: 2016-11-02 12:59:52

Sanjay Kumar

Posted On: 2016-11-02 12:30:31
As per Idea My offer, I have recharge MRP Rs.33/- but I got only 130MB 4G/3G net, Valid for 3D instead of 200MB 4G/3G net, Valid for 28D AND I have recharge MRP Rs.36/- but I got only STD Mobile Calls 25p/m for 14 days instead of STD Mobile Calls 25p/m for 28 days

Satish yadav

Posted On: 2016-10-30 08:08:18
Dear sar I have purchased a Red Mi 3s phone from flipkart dated 12th October 2016 and delivered it 18th October. Now in this phone many defects it restart automatically and screen is going invisible many times in every day. I have registered a complaint regarding this. My return request ID is on flipkart 1020742577420257761. But they are not giving me satisfied answer regarding to return this phone even I have called customer services many time. So please do the needful for the same My number and email is registered on flipkart is below No. 8814012909 Email.. Kantarahul@gmail.

Amit Singh

Posted On: 2016-10-29 12:58:09
Sir!मैं पिछले 6वर्षों से Airtel का सिम use कर रहा हूँ ।पहले मैं अपने घर में रहकर बात करता था, सिग्नल भी अच्छा खासा पकड़ता था, लेकिन करीब एक साल से सिग्नल खराब आ रहा है बात कभी भी साफ होती ही नहीं है ।मैदान में तो किसी तरह बात हो जाती है लेकिन घर में तो सिग्नल कभी भी पकड़ता ही नहीं है ।कृपया आपसे निवेदन है कि इस समस्या को जल्द से जल्द दूर करवायें ।

zahid mohammad

Posted On: 2016-10-27 13:38:58
Dear sir, My self mohammad zahid.I have port my Tata docomo postpaid number to reliance postpaid 499 unlimited plan. my no. was port yesterday night 26/10/2016. Jab maine sim port karaya tab mujhe plan ki detail di gyi thi 499 me apko L+N unlimited calling kisi bhi number me and roaming incoming+outgoing..per day 100 sms free L+N and 250mb data free per month. But jab no. kal port hua maine data dkha reliance instacare app se to mujhe only 96mb data mila..without any uses..But problem mujhe is bat se nahi..problem is that mai ye 96mb data bhi use nahi kar pa raha hu maine custmer care call lagya to inka kahna ye hai ki aap foreing se laya hua cellphone use kar rhe hai islye ap 4g service use nahi kar skte islye liye apko india se handset lena hoga.... sir mera complain sidha reliance company ko hai agr ye 4g ka add kar rhe hai and sale kar rhe hai to ye kyun nahi bata rhe ki ap agr foreign se laya hua handset use kar rhe ho to service use nh kr skte.pls ap solve

Laukesh kumar yadav

Posted On: 2016-10-26 20:40:07
I complain jio servise but not complaine solf after long time Its complain number: Sr000001ng4p Sr000001u0rg Sr0000021l21 Sr000002no78


Posted On: 2016-10-26 10:22:07
My another airtel no is 7337811475. When im not using for calling or any other purpose, this no is coming engage for dialer. Whey its happening. What may be the reason.

Tripti Garg

Posted On: 2016-10-24 20:57:36
Hello Hope you are doing Good! I have purchased a Mi4i phone from flipkart on 31 August,2015. And suddenly my phone got switched off and not start up.I have submitted my phone in service centre on 6 August,2016 and till i did not any update about my phone.I have contact to service centre lots of time,they are just saying that please wait we will update you. I am a student and i can not purchase phone many time. My Job sheet details are given below: Service Centre: Sector 22 Chandigarh -HCL Created Date: 2016-08-06 11:15:24 Product model: Mi4i Dual Network-16GB White Invoice number: 20150801315814 Kindly help me to solve my issue or suggest me what should i do.I am too much needy. Warm Regards, Tripti

Sakthivel K

Posted On: 2016-10-24 20:40:49
Dear Sir/Madam, I want to make the compliant about aircel service. I want mail id.


Posted On: 2016-10-22 20:54:30
I want to draw kind attention towards a problem being faced by my number from Idea cellular to Vodafone.On 13th Oct i submitted the request to port the the number!It worked well after then!On 17th oct connection got dysfunctional. Since i am running from pillar to post, but not avail. Please look into the matter on an urgent basis so that, i am saved from the hardship to which i stand subjected now.


Posted On: 2016-10-22 20:09:16
My bsnl landline having OYT category has not been working since 2015.After repeated reminders to bsnl authority and ythe concerned landline nothing happened till date.Kindly do the needful on urgent basis


Posted On: 2016-10-20 17:22:30
I have done the recharge of rs 153 on my number reliance ##570. The benefits of recharge is for 7 days but company has stopped my service by saying that offer only valid of 2 days. I have emailed them screen shot of the recharge where clearly showing of offer valid for 7 days and they denying it by saying that offer valid only for 2 days. They have resisted my request after 2nd email and reference nu# of email is ID :- 251183346 Kindly solve this issue asap. regards Ruchika

suresh chand

Posted On: 2016-10-20 15:00:44
dear sir mera no ko port karwaya idea to vdafone me vodafone walo ne meri phle sim ko close kar diya aur sir jo new sim de hai vho abi tak chalo nhi ki vodafone ke mine stor ne sim galat code kar de aur mera no abi tak chalo nhi huya me un ko morning se call kar rha hu per koi respont nhi de rhe aur khe rhe hai ke jada jaldi kargo tho sim ko me aur chalo nhi hone duga . please sir help me my conte no 9468447926 suresh chand

Dhirendra B sharma

Posted On: 2016-10-20 00:36:16
Dear sir, Regarding vodafone mumbai no.9920320978. complaint no:215737634,230225834. i would like to inform you that i have made a formal complaint to vodafone customer care regarding call drop issue in august 2016. On 1 September 2016 your executive also visted at site he found very poor network.i am facing a huge problem due to network issue but no further action has been taken. Please do consider it as a serious complaint And solve this network problem issue as soon as possibe. Thanking you Dhirendra B.sharma


Posted On: 2016-10-18 21:58:21
sir i consumer of RELIANCE GSM . I have recharge with amount 42 and i got message that your call rate will be 25paise for 60 days but i got benefit for only 30 days and he overcharge for my calls . but when complain about this he refuses and also block me. so please do something.

Mayank Hiralal Rampuria

Posted On: 2016-10-18 21:11:10
Hello everyone Let me tell you ho RELIANCE is fOOLing its customers. I have taken up a reliance plan of 17000 rupees for 2 years. In which more than a year is passed. Now reliance cdma got converted to gsm JIO and my number got changed to the same. And my INETERNET speed is soo hopless that u cant even load a normal webpage even after being a paid customer. Just to attract new customers Reliance is providing free internet and we who have paid huge amount of money are SUFFERING. AND When i went to the store for complanting about it they said your plan holders will be having this speed only. If u want to access for hi speed data u need to buy a new jio sim . Y do i take 2 numbers when i hv already paid for my plan. The calling system in Jio is also hopless. The voice is lost in between for 5-10 seconds when u r hving a important take . Also your internet gets auto off as u connect a call. Y ? Other networks dont auto off even when we are on phone calls.


Posted On: 2016-10-17 13:42:41

kundan kumar

Posted On: 2016-10-16 00:44:11
Idea has deducted 50 rupees from my main balance by activating any shooting star service,without my permission.I didn't have activated any such type service.

Vipin Nandakumar Pillai

Posted On: 2016-10-14 12:14:35
why does vodaphone store does not give receipt for the prepaid recharges done .. i visited vodafone store 52, Shrirang society, palanpur, Rander Road, Surat - 395009, Gujarati did a prepaid recharge and asked for receipt they told me they dont give, i dont unerstand how do they dont give its their duty to give the receipt for the money collected. - Vipin N Pillai +91 9898434136; 90331111


Posted On: 2016-10-13 11:45:14
As per the requirement of Reliance company for getting the new connection of Jio sim, i am generate bar code and went his store located at shakarpur nes delhi -110092 for new connection,stand near about half an hour in quine, after that submit ducument along with bar code but the result is showing when his executive said me your bar code has been redeemed how is possible, even if the bar code which i am generate know just two person, his executive and myself.this is a fraudulent activity and who is responsible for this activity because if bar code has been redeemed,definitely jio no.alloted to third person in my bar code along with my IEMI no.

Atul Pachauri

Posted On: 2016-10-12 13:02:03
I purchased the mobile from Flipkart online shopping website and the company name is Lenovo i start using it and within a week of purchase the phone was not working properly so i contacted the service center for that so they submitted my phone for a week that time but i did not get any resolution from them so they again took the phone and from two weeks they are giving only false promises that it will get rectified in couple of days , However I am not getting any proper response from them and i have used the phone less than a week .... So my clear submission is please return my money as now I am not interested in using that phone and its a harden money which i have spent on the phone so please return my money as soon as possible .

Rajneesh Kumar

Posted On: 2016-10-12 02:05:52
Dear Sir/Madam Sir mera number ki kisi ne duplicate sim nikalwa li hai jisse usne port code bhi niklwa liya hai sir/madam mane koi duplicate sim nahi likalwai hai islye sir/madam mera number bhi nahi chal pa raha hai sir main apna number wapas idea me hi chahata hu mera number ki wapas dilwane ki kirya kare

gaurav singh

Posted On: 2016-10-10 17:58:44
Sir, I am aircel coustmer. I have a call from aircel he say that 19 rupees sms plan but i say no i am not intrested. But they cut my 19 ruppes. Aircel telicom are very bed service plz action. Dedcution date 4-10-2016 Dedcution number 7611876361


Posted On: 2016-10-10 06:58:37
Kal dho recharge hogaye dho ke ak hi taric plane idea company ka76amunt ka dho bar ho gaya vah no9753901571ak hi plane say taric ka kam hoga our jo dhusar rechar mistec say ho gaya hi tho company vale cansil n kar rahe hii

jabir pn

Posted On: 2016-10-09 13:39:27
out goin call and messages are not in my phone

sudarshan das

Posted On: 2016-10-08 18:48:13
jio sim card issue the customer care people has registered a wrong imei no with my ac and after calling so many times they just delay the issue and give excuses asked to wait 48 hours its been around a month now no resolution has been given and my correct imei no is not beeen updated and bcz of that i am not able to use my sim card for which i had to pay 400 toget 1.plz plz help

Ravindra Singh

Posted On: 2016-10-08 17:43:55
Sir I had got ported my mob no. 9015387550 from Airtel postpaid to BSNL GSM prepaid in July 2016. Since than The number was working good. But in September2016 I got a message that I should pay my old bill of Airtel postpaid Rs. 180 and submit the receipt to BSNL office . So I paid bill on 17 September2016 and went to BSNL office Bhind MP to submit the receipt but I was told that there is no any such type of information found on my number so they didn't take receipt. I also informed to customer care BSNL but they haven't also any information about it and they assured me that nothing will happen. But my number is temporary suspended since last 10 days and neither BSNL office nor Customer care is doing their work. I have visited at least 20 times BSNL office and called to customer care 50 times but till now nobody is helping me. Plz help Regards Ravindra Singh


Posted On: 2016-10-08 17:00:58
BSNL land PHONE 04802897666 was not working for 8 to 9 months.Bills paid for the not working period. connection reinstated but bills paid for non working period not adjusted in future bills as promised. Now the phone disconnected after two months,served RR notice. Rs.900/- charged as caution deposit for upgrading BB COMBO from 500 to next upward was not refunded or adjusted in the bills when plan was discontinued or phone disconnected. please advise


Posted On: 2016-10-07 01:30:49
Hi Amount of 1600/- deducted two times from my ICICI bank account but only one time payment has been posted against my airtel postpaid bill. MY MOBILE NO. - 8436390789 I have sent almost 20 mails to the airtel postpaid customer care team, shared with them my bank account statement showing that amount had debited been twice from my bank account and till date no credit of 1600/- has been given to me. I have forwarded them the mail from ICICI bank that bank has already declared payment was successful. Still airtel is not refunding my money


Posted On: 2016-10-06 15:00:31
I have ported out from Idea to Airtel and now Idea is not issuing me the refundable security of ₹300 and also saying that security is ₹150. Whenever I contacted them they made me wander form one office to other and didn't solve my issue.


Posted On: 2016-10-05 12:22:33
Last year I converted my Idea prepaid into postpaid and paid ₹300 as security charges. Now I have ported into Airtel and Idea is not refunding me the security charges and saying that the security is only ₹150. They are making me wander form one office to other. Please look into the issue and take appropriate action.


Posted On: 2016-10-04 20:23:07
Dear sir/mam I have a GSM sim card of Reliance company. In which I have requested from the above company to activate DND(Do Not Disturb) service for so many times. But still I am getting number of calls from the Reliance company. I am really not happy with the company's activity. please suggest me what should I do. yours Indra Kumar Rathore Mobile: 7587470990 place: Korba, CG

tushar garg

Posted On: 2016-10-03 18:57:25
I bought DTH on 17th August 2016, at that time i was told that my pack will be MEGA HD which will be free for one month after that it will cost Rs. 456 per month and all the existing channels will continuous to run. After one month I made a payment of recharge my pack, but now I'm getting massages on my phone and on tv screen for recharging my HD pack other wise all the HD channel will be stopped. At the time of installation no one told me about this neither your CCE or installation engineer. Ever one says Rs.456 pack andno other cost, now I didn't know from where this HD pack come from.

Gautam Anand

Posted On: 2016-10-03 16:39:07
Idea franchise in my town has charged me with double the security charges for postpaid connection. Now I have ported out from their service they are not refunding me the security and harrassing when ever I tried to contact by making me wander from one office to other.

Atul K. Nikum

Posted On: 2016-10-03 16:05:28
Respected Sir, I did online recharge for my idea mobile on 29 Sept. at 04.50pm. The offer was 1.5GB 3G/4G for 28 days in 196 RS.But I got only 300 MB. I talked with Idea customer care, they said, due to technical error that offer was shown to you & they given me 156 RS. talktime for the loss. But I want either my 196 RS. back or full benefit of offer mentioned above(1.5GB 3G/4G for 28 days in 196 RS). Can you help me for the same?

Komal Krishan Arora

Posted On: 2016-10-01 14:43:58
I was a subscriber of BSNL Sonipat(Haryana) prior to 01-02-2010. W.e.f. February'2010, BSNL provided me an incoming free telephone connection(rent free) alongwith Broadband/landline connection No. 01302245589. In May'2015, due to very poor services of BB/LL connection no. 01302245589 I was forced to disconnect the BB connection and in turn the same was disconnected. The final payment was also made to BSNL and I also received a letter from BSNL regarding closure of matter. As per scheme with BSNL for incoming free phone, the same should have been disconnected after closing of BB phone No. 01302245589, But BSNL did not do that. Apart from this w.e.f. October'2015, BSNL has started charging monthly rent on phone no. 01302200229, whereas my this no. was out of service since May'2015 due to poor service and there is no incoming/outgoing call records inn BSNL since May'2015 till date. Hence the bills sent to me for Rs. 996/- should be written off, which is not done inspite of my request

Ilesh Patel

Posted On: 2016-09-30 13:31:29
It's been 20 days since I purchased reliance jio portable wifi device and the sim has not been activated. Kindly advice how to get the refund/activation of SIM card.

sunil fulsawange

Posted On: 2016-09-29 16:34:14
data speed is very poor of 3g services

Joginder Singh

Posted On: 2016-09-29 12:16:04
sir i repair my samsung S DUOS 7562 from sumsang care Hisar. and i dont know what they do but phone motherboard is lost and they said Rs5000 charged now .but there is only incoming speaker problem due to which i visit samsung care. what can i do now against this situation


Posted On: 2016-09-28 11:09:58
I am using Mob No 8881578244 Reliance GSM Prepaid SIM , Chennai Location I am residing in Chennai (never go outside of Chennai last three months). my SIM is chennai Location (Migrated wef 20.09.2016) in spite of service provider show my location in ROAMING and charged amount from main balance as per roaming plan. It is submitted that IF my location is in roaming than why not deduct incoming charge from main balance. Only outgoing charged as per roaming plan. FOR INCOMING I AM IN HOME LOCATION AND FOR OUTGOING CALL I AM IN ROAMING. THIS is fraud continue by Reliance GSM Prepaid Tamil Nadu Please solve my grievances Thanking you ANURAG KUMAR

Bhavya Badola

Posted On: 2016-09-27 22:16:08
Hi! I have Vodafone's postpaid connection on my no 9999087567- 600 local and national mins+1 GB 3G internet after which I had unlimited 2G. I told them I wasn't happy with my plan and the retention team gave me an upgraded plan in which everything was same, but I got 700 mind instead of 600. I got a follow up call saying I didn't have unlimited internet in this plan and I asked Vodafone people to immediately move me back to the previous plan. Now, I got to know that the bill for this month has 1000 charged extra. For the next month too 500 Rs have been charged for internet usage. I don't get any help from the customer care executives. Visited the Vodafone store 3 times, still no help. They've reduced my pack to 300 mins (instead of 600) for the same amount. No one is providing any help and since I haven't completed 3 months, they aren't letting me port to some other network too.

Vikas Sirohi

Posted On: 2016-09-27 01:00:00
It's been 29 days since I purchased reliance jio portable wifi device and the sim has not been activated. Kindly advice how to get the refund/activation of SIM card.

Mohammed nadeem

Posted On: 2016-09-27 00:04:42
reliance jio is a total fraud,no outgoing calls, no helpline response, poor data setvice in the of 4G,thus i have suffered a lot


Posted On: 2016-09-26 17:19:59

Anil K Chhaperia

Posted On: 2016-09-24 15:29:42
I am Airtel subscriber vide my mobile no. 9830080065. While I pay in full and final every month to Airtel, their services are not upto mark. I have made several complaints but they say that better service than what they are providing is not possible at this moment, neither they are committing a firm date by when their service can resume to satisfactory level. while I am suffering everyday despite of paying full rental and call charges as billed. The problems of voice communication includes Voice crack, voice break, voice drop is continue since long time. Please help to get quality service from Airtel for which I am entitled. Thank you very much

Raj Kumar Lakhotia

Posted On: 2016-09-21 14:23:34
The reliance land line phones are not working and inspite of regular complaint not action has been taken. However regular monthly rentals are charged

Subhasish Saha

Posted On: 2016-09-20 20:32:41
Vodafone company didn't intimate me about an International Roaming for which they have charged me 27000+ rupees INR. I was travelling to Bhutan with my Data active on my 3G mobile, it automatically connected me to Bhutan network in which vodafone have tie up. Vodafone never informed me about this roaming network in which it got connected. We were in Jaigaon and was travelling towards phuntsholing which is the border of Bhutan, before crossing the border vodafone connected me to the Bhutan network without knowing me about it. I use a Monthly data pack in which I can use internet unlimited in India, so as per that my data on my mobile was on. If vodafone could have intimated me about the roaming then I could have switched off data usage from my mobile. This thing happened in June month and so far they could not provide me the same intimation sms/email. But they demand that it was given to me. Now they are threatening me to pay the bill of 34000+ rupees INR else legal proceedings by them.


Posted On: 2016-09-20 18:51:24
Fake bill charged on my postpaid number by the Idea company Fake bill charged on my postpaid by the Idea company. Many times I had phoned to CC, but nobody were given me proper reply. And not told any proper reason about my bill by the Idea company. I am very disappointed by inconvenience of Idea network. My Idea service number is: 9168477444 Wrong Bill Amount: 838


Posted On: 2016-09-20 14:57:02
my bsnl landline no.0761-2426204 is not working properly.there is constatnt disturbance in line.after launching multiple complaints for last 5 months nothing has been done.not even a single person visited to solve the problem.its been a long time.kindly take necessary actions against bsnl to address the situation.

Mohan Kumar

Posted On: 2016-09-20 11:03:50
For activation of my jio sim I got a reliance jio sim from Reliance Mart Situated on Badarpur Border on 19/09/2016,I submitted Aadhar Card,Bar Code and Thumb Impression as an local Ballabgarh(Faridabad) identity proof. He said that it will take 2 hours to activate the sim. But now I have been waiting for more than 24 hours and still i don't see any sign of activation.I haven't even got even message from them. I have also tried to reach the customer care many times but that is of no use. I went to the store many times but they don't have any clue where my form is, They simply say It must be in data pending. I tried to call the customer but it not connected. ICCID no 89918720400043217411 Mobile no they destribute:-7011509673 My Alternate No-09643932387

Sumit Das

Posted On: 2016-09-19 23:13:51
Since 15 days I have been complaining to Jio customer care that even though my voice services are activated in Jio sim no. 7019620820, I am unable to make outgoing calls. Every time, the call redirects to tele- verification department irrespective of whatever no. I call. They have created a ticket for this but after every 2 day they keep saying that we need couple of days more to fix this. No fix is seen until now and it's been 16 days. I feel like been fooled and suffering a mental torture. Customer care do not respond with to the point answers. They provide no results. I am fed up now by the service and would like to go strong against Jio. Mukesh Ambani should be made aware that his employees are not skilled enough to resolve issues quickly. I am now wondering that showing falls dreams is easy but execution is so tough.

M Basanna

Posted On: 2016-09-19 13:45:19

Giritharan J

Posted On: 2016-09-19 13:36:12
without security deposit and customer authentication ISD activated and now service provider claim some unknown number dialed for 1 1/2 hour, bill received 10000+ higher than credit limit 2000, this cannot be paid, will this be justified? Mobile company: Aircel Chennai

yogesh pathak

Posted On: 2016-09-19 12:21:52
i have deposited 1000rs in airtel for broad band which they refused, for last 2 monthsinspite of commitments , have not reffunded amount yet


Posted On: 2016-09-17 12:00:06
i had complaint to reliance customer care about my internet connection facility bared with out any intimation and also they are do bill plan change .there after i had request to disconnect my connection but they are not disconnect and still generate bill ,form aug 16 last week i am not using reliance at the same month i had informed to disconnect there connection through there toll free customer care . connection no 9388407400

saurav verma

Posted On: 2016-09-17 11:52:59
sir i put request to change my postpaid connection in prepaid on 3 sept 2016, but still that is not happening,. i tried to meet many time in vodafone store and but they it will be held within 1 hours like that they told, but again i didn't find that working. i also complain at customer service and they put my complain also but it still not resolve. every time they told it will b resolved in 24 hours, they are telling same thing from last 5 days

Pawan Pal

Posted On: 2016-09-14 12:15:35
Subject : COMPLAINT AGAINST NOT ACTIVATE MY NEW RELIANCE JIO SIM NO. 7015149681 I have purchase a new sim of Reliance Jio No. 7015149681 on 04 Sep 2016. I am deposited my self attested aadhar card photocopy for ID Proof to shopkeeper when sim purchase. One time, the bar code is generate. After few days, i am going to shopkeeper then shopkeeper said this is expired bar code. The new bar code has been not generate till date. The shopkeeper said if your new bar code generate then i am activate your jio sim. The shopkeeper name is Rohit Communications, Pakki sarai, Near Railway Station, Ambala Cantt Mobile No. is 7015130122, 9541822233. My alternate mobile No. is 98134-81967. The Shopkeeper is not pickup my calls. Please solve the matter at the earliest.

Rakesh Anand

Posted On: 2016-09-11 18:24:06
Dear Sir/Madam, I had bought a Red mi from in the month of May/junr'16 (approximate date). I request you to take my word that this was my lifetimes maiden bitter experience. On the 11th day when i purchased a sim from vodafone it was found that the second sim slot is not at all working from day one. When I contacted amazon team they refused any refund and directed me to the service centre of redmi in gurgaon. I was given a service order (copy attached) and told that they would have to replace the motherboard. Whenever i contact them(Mr. Puneet malik mobile no. 9560026846 ) they don't give me a timeline as to when the problem would be solved. Neither do they pick my phone. I have my full faith in you as an organisation after having read the reviews of similar cases solved at your May I request you to use your good offices to get me the full amount refunded as i am interested only in getting the money back i spent on buying the phone. Hope the needful would be done

Jaswant pandey

Posted On: 2016-09-08 21:34:33
Sir I am using dual sim phone Vodafone and airtel at 7th Sep from 1 pm to 2pm for net usage Vodafone deducted mb from it and it is genuine deduction becouse I use Vodafone for net but at the same time airtel deducted 147 rs from my balance how can it is possible I tried complaining many times but they are not listening really got fed with that now this is ridiculous kindly take strict action against them


Posted On: 2016-09-08 15:21:20
dear sir, I'have an aircel sim (7611995377) last 5 months, but I really regret for they wrongly deduct charges about 8-9 times in last 5 months, but they refund everytime. Today they wrongly deduct rs. 30/- in my account balance (for renewal of hungama serves, without activate before) & not refund my wrongly deduct charges after I'll complain 3-4 times from my mobile. Plz refund my wrongly deduct charges, b'coz I not activate any value added service in last 5 months period. Priyank Gautam Mob.' +91-7611995377 Email"


Posted On: 2016-09-06 22:26:08
Hi Sir, I have bought a JIO SIM from Reliance Store Shona Road on 24th August 2016. I paid Rs. 500 for this. I have sent 6-7 emails to them in regards to SIM activation but I am getting same response from them. It seems like auto response. Please suggest what should I do at this stage. This is more than two weeks I am still waiting for activation. Regards Rohit 9015798412


Posted On: 2016-09-06 17:02:48


Posted On: 2016-09-05 23:22:42
I was previously charged 1.6p/s for both local and std, now am being charged at 2p/s for both without any intimation from service provider's side. Also the customer care executive is saying that charges were increased due to Krishi Sinchai Cess. Now I want to ask the company that 'how much is Krishi Sinchai Cess'. Going through their logics, KVC is only 0.5%, and 1.6p + 0.5% of 1.6 would not be more than 1.7p/s, but their is an increase of 0.4p which amounts to 25% increase, can I see any logic from Vodafone's side?


Posted On: 2016-09-05 18:16:21
i have already activated my jio sim,but stil its not working,they didnt provide services to my mobile number

Denbasish Basu

Posted On: 2016-09-05 17:25:15
Unjustified deduction from my talk time balance during last two months by Vodafone, Kolkata from my Pre-paid connection of 9609625264

Amit Mittal

Posted On: 2016-09-05 16:46:27
I had purchase the TATA DoCoMo Connection having number 9216141310(PHOTON) & 7696041377 (GSM SIM) on 24.04.2016 and had surrender the same along with device on 29.04.2016 and requested the company outlet for refund of the security deposit of Rs. 2300/-, the executive informed me that the said amount will be refunded within 30 days and the same will be delivered to the address by post. But uptil now I had not received any information from the company regarding the refund of the said amount. I request you to please take-up the matter with the company help me to get the amount refunded along with the interest for the delay period and damages for the harassment I had gone through. I hope that I would be able to get the amount refunded at the earliest with your kind cooperation.

gaurav kumar

Posted On: 2016-09-05 13:25:48
Data speed and calling complaints not be resolved and others


Posted On: 2016-09-04 01:17:36

jitendra rana

Posted On: 2016-09-03 23:09:44
sir i submitted my mobile red mi 2 prime at 15 june 2016 for repair in his service centre kanpur (uttar pradesh) but till date i am not get my mobile my job sheet no JS 16061501083 .sir pl give me any solution

Ashish Jaggi

Posted On: 2016-09-03 11:01:29
Bought Reliance Life handset and sim free with that it's almost 15 days that documentation has been done but no respond from the Jio store regarding this. Contacted them 4-5 times by visiting store personally but they are not addressing complaints. Please help that even after paying 3600 and still sim is not getting activated and nobody is ready to tell me the reason. Please help in solving the issue as this is creating Un due problem for me. Regards Ashish Jaggi

Satyajit Limaye

Posted On: 2016-09-02 22:07:03
My 2 mobile number was withdrAwn by Idea and Vodafone each, inspite of paying all bills on time, without any proper communication. For numbers active for 8 years. Have all records to prove the same. I want my numbers back. This is total injustice.

Manoj Kumar Sagar

Posted On: 2016-09-02 16:30:38
I have requested the MTS authorities many times through e-mails to refund the amount of Rs.1700 at the Data Card was not properly working in Vasant Vihar. Finally I have received a refund certificate for refund of only Rs.1000/- through email but on being contacted Mr. Jawahar Singh Tomar of MTS Store Br. J.R. Communication over his mobile regarding authorization letter for refund of amount, he said that there is no provision to refund the amount and he will not refund the amount. I have told him that I have received an authorization letter for refund from MTS but he denied to refund the amount and told to approach MTS again for further necessary action. I have requested the MTS authorities to resolve the matter but no response has been received till date. This shows clear cheating of MTS. Therefore, my paid amount along with compassion towards mentally harassment by MTS may please be got paid to me.


Posted On: 2016-09-01 23:38:56
I m using idea mobile 9250001133 for last 2 years approx and every month they sent bill with extra charges and last month they sent me bill of 5060/- which is 2-3times more than uses. Every one in customer care reply not satisfactory about given charges. What I need to do now?

swetanshu joshi

Posted On: 2016-09-01 14:19:01
Reliance Jio connection calling problem complain not resolve.

Ekansh Sinha

Posted On: 2016-08-31 00:58:35

Pawan Kumar Rai

Posted On: 2016-08-30 21:26:55
I paid Rs 6400/ for annual corporate data pack on my Vodafone postpaid number 9582832958 in December 2015 (from 12th December 2015 11 Dec 2016). However, I was getting charged every month for data usage and for which I have submitted multiple complaints to Vodafone executives mostly via email until Aug-16.I finally decided to stop doing the payment since Aug as I was overcharged by Vodafone more than 10,000. Now they have discontinue my connection from this month and also threatening me for legal notice.

Rajib Poddar

Posted On: 2016-08-30 19:51:51
Dear Madam/Sir, Please be informed that I am using Vodafone mobile service for last 11 years and my credit limit is 1900 however Vodafone send me a monthly bill for Rs. 8226. I have email and call to Vodafone customer care several times however they are saying the charges are genuine and unable to wavier off the bill amount. Now they disconnect the data charges and outgoing call as due date is over. Only incoming facility is available. Please help


Posted On: 2016-08-29 19:38:11


Posted On: 2016-08-29 19:36:36


Posted On: 2016-08-29 13:24:55
Purchased jio Mifi device on dated 22/08/2016 as per the preview offer rs 2899 & the offer prescribed within the free 3 months service of data but things didn't went as to the offer as it's been 8 days since the purchase I didn't even get any call by the provider and not even reply by email which I have made to the appellate authority its been completely a breach of trust by the company and I hope consumer forum relentless made interference to the case ..sim no (7020284925)

Lakshmi Prasad

Posted On: 2016-08-27 18:36:40
Iam user of Airtel services.Due to unavoidable circumstances Iam unable to use the said number for three months eventhough I had currency in the number.Hence the Airtel services deactivated said number forthuruse in the registed banks.Sir kindly restore the number for many communications registered

Rakesh Anand

Posted On: 2016-08-27 18:30:12
Dear Sir/Madam, I had bought a Red mi from in the month of May/junr'16 (approximate date). I request you to take my word that this was my lifetimes maiden bitter experience. On the 11th day when i purchased a sim from vodafone it was found that the second sim slot is not at all working from day one. When I contacted amazon team they refused any refund and directed me to the service center of redmi in gurgaon. I was given a service order (copy attached) and told that they would have to replace the motherboard. Whenever i contact them(Mr. Puneet malik mobile no. 9560026846 ) they don't give me a timeline as to when the problem would be solved. Neither do they pick my phone. I have my full faith in you as an organisation after having read the reviews of similar cases solved at your May I request you to use your good offices to get me the full amount refunded as i am interested only in getting the money back i spent on buying the phone.

ravi kant sahu

Posted On: 2016-08-27 16:11:33
Respected sir - maine 7828636500 number pr 24 agust 2016 11 bje 291 ka recharge online (mobikwik)se offer milne pr kiya. Pr mujhe iska benefit abhi tk prapt ni hua h. M kaafi bar reliance costmer se contact kiya pr sbhi ne 291 ka recharge ka labh 2-3 din me mil jeyega bol kr abi tk mujhe prapt he ni hua h. Aur mera number b block kr diye other number se phon lga kr b bat kiya to b se ni diya Kripya krke sir mera balence refund krvane ki kosis kijiye. Aur rim wale kabhi kisi k sath aisa na kre. Aisa anubandh kijiye. Name ravi kant sahu Mobile number- 7828636500 Recharge 291 (mobikwike) Benefit - 6gb data vailidity 90 din .40 paisa pr minuts

Tripti Sahu

Posted On: 2016-08-26 10:36:27
Hi Sir/Madam, I purchased one sim of tata docomo karnataka circle as i am working here. from last 3 months i m registering complaints that i am not receiving any credit balance on my number although amount has been deducted from my account but docomo people are eating my money and not providing any credit balance , and responding me via mail that i have 267 rupees of balance on my phone i sent them screen shot as well that i have 0.00 rupees still they are not refunding me my money back. i have almost 900 rupees of recharge done out which they ate 750 rupees approx. kindly help me Regards, Tripti Sahu


Posted On: 2016-08-24 15:36:44
Dear Sir, My AIRTEL Connection 8967624045 has been blocked. Request your help in restoring the services at the earliest. Have email to and got the following reply: Dear Amit Kereketta, Greetings from Airtel! This is in reference to your email regarding network issue for your Airtel mobile number 8967624045. The services on your number are currently restricted due to overdue of outstanding in your old account No1173179350. In order to get the services resumed, kindly make the payment of Rs.1279.48/- immediately. Services will be resumed within 4 hours from the time the amount is credited to your mobile account. Just restart your phone before using the services. To pay online logon to Thanks for reaching out to us. Delighted to assist you. Best Regards Princy G Service Specialist Airtel The settlement was already done at the starting of the month when they have barred all the outgoing calls with AIRTEL and now again after settlement the same issue. Amit


Posted On: 2016-08-22 17:12:56

Aniket Ashok Pawar

Posted On: 2016-08-22 12:25:38
Hello, I am Aniket Pawar. I had recharged idea prepaid on 20th August 2016 for Rs/-410 from idea cellular portal. My transaction was successful. And I did received talk-time of Rs/- 410 as mentioned on website. I did check my balance and internet balance it was accurate as 410 RS and 224MB mobile internet left along with internet expiry on 28th August 2016. But I observed approximately after n hour my complete balance was 0.0 and internet Mb was 0.0 too. As per idea gallery/ customer care they don't give answer to this and nothing is happening in right way. Requesting you to guide me further on this case. Now I am worried to do recharge again.

Pranav Kumar

Posted On: 2016-08-21 11:49:23
I was using a mobile postpaid number from Reliance Telecommunication 9595229231. I had put a request for conversion of my postpaid service to prepaid service. I NEVER requested them for the termination of my service. But, they have terminated my service. Reliance Customer care says that I had applied for the termination of my service. I need a proof of it. I am pretty sure that they do not have any proof of termination request, because I never submitted any request for the termination of service. Request you to kindly look into the issue. Reliance is not giving me any proof and is not solving my issue.

Kaushal Dave

Posted On: 2016-08-18 14:06:42
Purchased a connection from Tikona digital networks. The said the connection will start working from 20th july. But even after more than 10 days it didnt worked. I needed that connection so I purchased other Internet servie provider. Then I demanded to disconnect the account and refund me my money from Tikona, on th eground of not providing services even after 10-12 days of payment, but they say we will not give you any money.


Posted On: 2016-08-18 13:57:17
i hav taken videocon dth on 14 aug 2016,but it went out of signal on 16 aug 2016.the engineers of videocon r absconding may be due to warranty. i am suufering .plz help

Luv Bhatt

Posted On: 2016-08-16 18:31:59
Date : 16.08.2016 Number : 02525-272880 Place : F-4/5 MIDC, Tarapur Dear Sir/Madam, This mail is intended to draw your kind attention on the matter that my telephone connection is out of order i.e. not in working condition since more than 5-6 weeks. It seems that the incharge officers along with the staff are not taking this matter seriously. Our repeated complaints do not have any significant effect on them. The connection gets out of order just by a little amount of rain. I have given written complaints on 08.08.2016, 03.08.2016, 26.07.2016, 02.07.2016 & 18.07.2016. The outcome of my first complaint was that my telephone worked only for 2 days. The outcome of my first complaint was that my telephone worked only for 2 days. The outcome of my 2nd complaint on 8.07.2016 was that the lineman came for the line inspection and ordered us that "You should bring a new line wire at your cost, then and only then the line will start working".

Atul Pawar

Posted On: 2016-08-16 17:04:15
Despite applying for porting of number "8483868974" from IDEA postpaid to IDEA prepaid from my hometown Akot ,the concerned authority(Local Idea Pospaid Agent) did not take any action.Its been 10 days still my no has not been converted to prepaid number.I am left with no choice to complain against local agent.Even the idea customer care agent guys forcing ,pressurizing me to keep on continue using the pospaid number.They have called me 4-5 times to convince me not to change it to prepaid.Hope U will look into the matter at the earliest and take disciplinary action against idea office as i am facing lots of hardships for this utterly non sense thing.Waiting for your reply. Thankyou.


Posted On: 2016-08-13 23:04:02
i hav taken airtel dth 6 years ago. i hav complain in nov 2015,the engineer took 1500 in cash,again we had problem in june 2016,the person changed the wire n took 2000 in again i am facing issues.the person demanded 3000 in cash.i gav him 150 visit charges in csh i said sorry.this people dont giv any receipt.there is no coordination between the customer care n the engineer visiting.again this people dont hav id. their mouth is full of gutka.i hav decided to throw away dth n take service of local cable operator.plz suugest what should i do .

Ghanshyamdas khatri

Posted On: 2016-08-13 19:30:17
i want my from currently service provider to bsnl but idea company rejected many time my porting request with illigle refernce such that due payment,customer is cancelled porting request and other any type.The idea company not want to port it because i am the super golden cutomer of i want they accept my porting request thenking you


Posted On: 2016-08-13 18:46:03

Mayur Talreja

Posted On: 2016-08-13 18:32:24
I have done recharge of 120 MB 3G data service validity of 28 days and as per procudure 120 MB was supposed to be added to by balance 740 MB 3G Data. inspite of recharging from their own Airtel Mobile Application. and after calling to their customer care for correcting their mistake. they were not ready to help and correct it.

Harshad Patil

Posted On: 2016-08-12 07:01:44
Reliance communication is not allowing me to convert to prepaid or go for portability. They said in 4G it has no option to convert to prepaid - gave in writing to me. Also, it said it is not allowing me to convert to portability, since its a post paid connection. It generated 3 bogus bills in last 8 months. I am fed up with their arrogant, useless, customer-unfriendly, torturous, unresponsive and ruthlessly unhuman talks/responses to CUSTOMER WHO LOST HIS MOTHER RECENTLY. Number is 9323969493. I made many numerous complaints (written, oral, over customer care). They did not budge, after 4-5 months of continuous complaints and followup on daily basis, they write they cant convert to prepaid in 4G. this is cheating. please help me in this. I have never felt so helpless, as I want this number, they are charging bogus bills. They should waive off all bills, or convert to prepaid. This is cheating and outright blasphemous.

Nishant Arora

Posted On: 2016-08-11 15:54:30
Dear Sir/Mam, There is a recharge shop named OM communications near my home in W Block, DLF Phase 3, Gurgaon. I told the shopkeeper to recharge my airtel dth with Rs. 710, and my airtel mobile with Rs. 200 in the afternoon but I have not received it as of yet and they are denying absolutely any responsibility of the same even though I have a bill from them. They were also very rude in their dealing afterwards. Please help me.

Dipanjan Roy

Posted On: 2016-08-10 14:23:24
Respected Sir, I bought a micromax phone in February, 2015. After buying that I had gone sevaral time to micromax service center due to so many problems. Now, for last two months I am unable to use my phone. I have given it to their service center but after 1 month they told my that they are unable to fix the problem. So many of my friend bought mircomax phone and they are also facing so many problems from the very next day of buying the phone. I request you if you kindly look after this matter. It will be very helpful to me and all the micromax user those who are facing this problems. Yours Faithfully Dipanjan Roy 8981176022


Posted On: 2016-08-10 14:02:18
I am Dipika More and my mobile no. is 9662440580. I got my bill from 07th june to 24th June 2016 in this bill service tax is deducted 71.75 Rs. on (115.74+108.24+288.58 =512.56) but Rs. 288.58 is other credit the tax on this amount should not be included. So the tax should be Rs. 31.35 on (Rs 115.74+108.24) and the same will also be done on swach bharat and krishi cess. Please do the needful and as soon as possible.


Posted On: 2016-08-10 13:58:04
I am vipul more and my mobile no. is 9727376063. I got my bill from 28th june to 24th July 2016 in this bill service tax is deducted 96.45 Rs. on (189.37+210.63+288.90 =688.9) but Rs. 288.9 is other credit the tax on this amount should not be included. So the tax should be Rs. 56 on (Rs 189.37+210.63) and the same will also be done on swach bharat and krishi cess. Please do the needful and as soon as possible.Three times( 2 telphone +1 email) i had given request to customer care on phone but no satisfied answer and problem is not solved.


Posted On: 2016-08-10 12:25:22
---------- Forwarded message ---------- From: RAMESH PANDEY Date: Tue, Aug 2, 2016 at 11:19 AM Subject: Fwd: Not Received My Handsets (Remainder -2) To: Cc:, Dear Sir/Mam Sir on dated 30.06.2016 I deposited my mmx handset Q-392 at Attar Services Bilaspur C.G. 495001 contact details 09685772961 vide job sheet no E050140-0616-24162866 after 1 month 6 Day's arding my handsets status. Now when I call to customer care center they reply that My handset will be delivered within 21 days only this repeated message But not received same till date. Due to this i am facing a lot of problems. Help me.... Thank's RAMESH PANDEY Bilaspur


Posted On: 2016-08-09 21:13:35
Samsung mobile problem


Posted On: 2016-08-09 13:50:35
Dear sir/madam FROM RAJINDER DIXIT i am subscriber of reliance cdma mobile no.9355582224 but co.deactive the mobile for converted into gsm network,the mobile is not working since 4 months,i have mail to customer care and visit in store personly in panipat but no response, so i want to activate my mobile no.9355582224 in gsm network my alternate 9416082224. please look the matter because reliance is very careless for customer services area thanking u

Dr.G. C. Mohapatra

Posted On: 2016-08-08 13:40:45
BSNL Had been billing my Land line / Broadband connection Rs240/ per month since the last three month for Hungama packages which I never asked for.This is an unauthorized charge and BSNL has no proof of my consent to its subscription.I am approaching the Consumer Forum to get BSNL refund the amount I have paid so far. I have never used BSNL Hungama anytime during past 2 decades that I had been a BSNL Subscriber - Ac. No.1013436392, Tel.0172 2662623.

Deepak Kumar Singh

Posted On: 2016-08-02 20:10:31
Dear Sir, I have purchased Samsung mobile A5 2016 & as per offer I will get Reliance Jio on the basis of offer with reference to coupan code 55550021975 valid upto 3 Aug but Reliance Digital store person near Rewari refused to give. kindly support. Also he refused to disclose his name & talks rudely & says what ever u do, we can't issue sim on last days. But 4 days are left for its expiry.

Shailender Singh

Posted On: 2016-08-02 11:39:57
I have given my mi4i for repair in service center of mi at 9-7-2016 and they told me that i will be receiving my phone within 20 but till not i havent received my product. I am trying to call them but no one pics up the phone, i have called toll free number of mi india 10 times but i didnt received any resolution. Everytime i call them they tell me to wait and also tell me that i will be receiving call from support team within 48 hours but till now i didnt received any call. Please help to this as this is really frustrating for me being a consumer.


Posted On: 2016-08-01 12:05:33


Posted On: 2016-07-31 18:09:45
I purchased Reliance Net dongle before 1 year and it is in active condition and now I want to recharge it but there is no voucher available and Customer care told me that change your dongle and take new of Rs. 1500 to 1700 by upgrading in 4G. How can i do this? because My dongle is in active and new so why to take new one? Kindly Help Abdul Wajid Reliance Dongle No. 9373481574

Ujwal Choudhary

Posted On: 2016-07-30 13:50:46
proof image I was a reliance customer owner of no: 8286080164 and company proposed monthly rental plan of Rs 599/- with unlimited talktime, data and sms via customer call. In the month of february 2016 they have changed the monthly rental to 1198 without the jalsa offer without notifying me and wrongly charged rs 1020.15 /- extra (bill no:296986773860) i have called reliance customer care many times but my complain was not resolved and my connection was disconnected without resolving my complaint. Then again in the month of march 2016(bill no:297033097427) they changed the monthly rental to 1177 without any notice and wrongly charged data. Neither my complaint was resolved nor the connection was resumed. yet the kept billing. later they are calling and harassing me against the wrongly charged bill and asking payment against it without resolving my complaint.


Posted On: 2016-07-27 19:56:38
The no.7448800245 for Idea postpaid data card hub wifi activated on 4.6.2016 and at the time of signing papers I repeatedly asked the rep to confirm any time after signing as I will be allowed to deactivate. The person told that it is not problem. The promise of 3gb+3gb for first two months as an offer also is false. After activation i felt the connection is really fast and for only 3 days only. While browsing website of idea i tried to find the data usage particulars and again I am unable to find the details.On complaint to their Agent Sachinlink and to Idea Customer care, as usual they justified I would have used it without furnishing the fact sheet. Frustrated over this I sent an email to idea to deactivate in view of non service available.Now after hectic communication the agent Sachinlink informing me that deactivation is not possible and i have stay for a minimum period of 4 months.I want deactivation and no person available for talk at idea.


Posted On: 2016-07-26 17:24:05
I lodhe my complaint against Reliance Communications. I was given to understand while purchasing the 4G sim card that 10 GB 4G data would be given but no such luck. Even after LTE signal is visible on my prepaid mobile no 9323334500, no data access is available. I was told by your customer care that I will have to recharge with 4 G data for the same, which I did on 15 th July ( Rs 98 -. 1 GB for 2 days). But no data was available despite the recharge I again contacted you customer care, who advised that the recharge was not effected and that I should again contact 198, which is perennially busy line anyway. I request you to take urgent penal action against the Company for misleading and inappropriate business practice designed to fleece customers

Kartik Kumar

Posted On: 2016-07-25 16:12:41
Dear Sir/ Madam, I want to Register a complaint against Tata Docomo, i have purchased a photon connection and when purchased they person from outlet had given me a faulty sim to which i have raised a complaint in customer care and they asked me to change my sim. i kept roaming from store to store and kept sending mails and had telephonic conversations to customer care but no one resolved my problem. and know they keep sending me bills of the services which i have never used and also me getting a calls stating if i don't pay bills immediately they would be resisting me under fraud case. Request your help in solving the issue


Posted On: 2016-07-22 21:26:36
I am Videocon DTH customer for last 3 years & I have 2 connections. My customer ID is 79804257. Last year I recharged both my connections for 1 year & they promised to give all Malayalam channels including ASIANET, ASIANET PLUS & ASIANET MOVIES. Now they removed these channels & asking us pay extra for the same. I request you to interfere in this & either give us all channels as promised or refund the amount. Regards Krishna Kumar


Posted On: 2016-07-22 12:46:18
I have a Vodafone mobile bearing the number 8017296217. the said number is barred on 11th March onward for the non-payment of my another mobile number. aihave paid the due amount on April, but the said number kept barred till date. I am not getting service from the from March 2016, but they are sending bills every month,, witch I have paid time to time. Now my question is, why I have to pay them when I have got no service?

Nishant Sidar

Posted On: 2016-07-21 11:53:56
Dear sir, Mera naam NISHANT KUMAR SIDAR hai. Meri complain hai ki maine apne IDEA network ke number par 19/07/2016 tarikh ko 126/- ka recharge kryaya, jisme mujh 1.12GB day + 1.24GB night pack ka benefits mila. Maine19/07/2016 se 21/07/2016 tak 333.09MB data 2G mode pe (36.83MB 3G mode)downloading pe kharch kiye hain. Jab mujhe network ki speed slow lagi tab maine 9/- ka 3G data activate kiya jisme mujhe 35MB ek din ki validity k sath benefit hua. Maine uska use kiya .Lekin jab maine 2G data jo ki avi baki the use karna chaha to net chala hi nahi.Aur mere account se 32.16/- deduct ho gye.Jab maine costomer care ko contact kiya toh unhone bataya ki mera pura data finish ho chuka hai. Lekin maine sirf 373.62MB hi download kiya hai Baki ke 638.38MB keval surfing pe woh bhi 2G mode me consume ho hi nhi sakta. Mere AIRTEL number pe bhi data hai so bich bich me maine use bhi use kiya tha. So continuously IDEA ka use nhi kiya hun. I'm feeling they cheated me badly.Sir please take any action


Posted On: 2016-07-20 15:14:15

Sajjan Ropiya

Posted On: 2016-07-19 15:20:43
Currently i am holding MTNL corporate postpaid connection since march2016. Now i want to switch to another network due to some network issue. They are denying my request on the ground that for MNP we need to hold service atleast for 1year because my no. comes under corporate plan. so 90days holding condition is not applicable on me.Kindly give your valuable suggestion, with any notf/circular.


Posted On: 2016-07-19 12:24:56
I have recharge my mobile no. 7056406609 with Rs 297 . I got msg of recharge successfully but when i used internet my main balance has been deducted . In this regarding I call consumer Care service. they give me complaint no. SR 1 - 75210397319 and told me to resolve the problem. But later they refused. They told me that this plan is for idea handset only. But i told them that I have got the msg of recharge Rs 297 from your company and there is no such conditions. Now I am feeling mantle and economical haresshment . please resolve my complaint. I shall be very thankful to YOU.


Posted On: 2016-07-19 12:19:05
I have recharge my idea mobile no. 7056406609 with Rs 297 . I got msg of recharge successfully but when i used internet my main balance has been deducted . In this regarding I call consumer Care service. they give me complaint no. SR 1 - 75210397319 and told me to resolve the problem. But later they refused. They told me that this plan is for idea handset only. But i told them that I have got the msg of recharge Rs 297 from your company and there is no such conditions. Now I am feeling mantle and economical haresshment . please resolve my complaint. I shall be very thankful to you.

Kailash meena

Posted On: 2016-07-18 15:56:00
Mere pass Aircel post paid no.-9667999499 h jo conection lete time bataya gaya tha ki aircel to aircel 5.00AM to 5.00PM life time free rahega, jo nahi de rahe h. Or maine isko prepaid karvane ke liya Store pr 3-4 bar complaine bi darj karva lekin koi solution nahi nikla. Please give me solution


Posted On: 2016-07-17 20:29:57
I have problem of zero signal at my home. Reliance service providers not responding about this problem. I request you to solve the problem

soumya panda

Posted On: 2016-07-16 15:32:45
Had a datacard connection with Vodafone from December 2015 first 3 months it was running fine and from May 2016 had faced slow down totally and i was unable to do my office work for which had then this connection as i work from home, had lodged lot of complaints, they were just giving me false assurance of solving the issue but they have not closed any of my problem even they said shall visit my location which was not also done. I was not paid from my office due to this problem of internet now Vodafone is asking me to pay th bill amount of Rs. 2200 which have never used and am not interested to pay the same and dont think should have to pay. kindly do the needful. Datacard Sim No-9545629739


Posted On: 2016-07-14 12:21:40

Dr shahid Hussain Dar

Posted On: 2016-07-13 20:44:20
Last year I got Tata Docomo internet connection .. I chose 24. GB plan for 1000 rs. At first they did t informed me that it's having splt plan 12GB for day and 12 GB for night. From start I faced the problem of slow speed when my day time day gets consumed automatically my night time speed also gets slow despite having the enough data left ... the night timing varies as it won't start from 12 am I always got slow speed during night .. I have to wait till it get fast speed during night.. My complaint is it should start from 12 am ... I have made no. Of complaints regarding it but they never rectified .. I even snapped the pic of slow speed which I sent them .. But they every time They make excuses one way or the other ... Please solve my problem ...

Lalropuia Ralte

Posted On: 2016-07-10 13:48:33
Mobile Recharge through SBI Freedom (mobile banking) Service Provider: Airtel Mobile Number: 8415883532 Recharge Amount: Rs.850/- Transaction ID: FH14468796(Oper Ref:109441999) Recharge Date: 05th July, 2016 Reference number/Cheque No: 8415883532FH14468796 TRANSFER TO 348 The recharge amount is deducted on 05th July, 2016 but till today, it is not recharge. Please refund my money soon


Posted On: 2016-07-09 10:17:10
I paid my vodafone postpaid bill online with rs 1000 from my debit card. My balance is deducted from my account but vodafone bill is still pending. Vodafone customer care executive said that they cannot help. Please do something.

Rakesh Gautam

Posted On: 2016-07-07 11:18:44
Dear Sir, It is a very bad service to customer from IDEA. I am getting a call from Idea Office Noida for porting the Mobile No 9729452784 into Idea Postpaid. i am saying. But After getting my Documents there is no physical verification from idea. After calling they reply your number is ported and you will receive with in 24 hours but no any SIM is Issued to me. After calling on that No my is black listed and no any response from idea side. Now after 1 month passing away & 2 days before a call from idea office From Ms Swati (8745973100) is coming and Asking for paying the bill, whether i am not receiving any SIM from Idea side. And idea person Swati says i am using this sim and making calls from this no. when i am asking to which no then no reply. Now i am going next day for register a complaint in Police station against IDEA for Misuse of my Photo & Identity.


Posted On: 2016-07-06 15:20:28

Hemant kumar Choudhary

Posted On: 2016-07-06 15:00:49
I recharged on 1st july 2016 Rs 320/- by app and there was a offer for 15 Rs cashback but till date cashback has not credited in my account. In the mean time i have called several times to c-care and they replied cashback will credit within 48 hrs and no body has replied

Nisha Sawant

Posted On: 2016-07-04 09:40:37
FOLLO All WEEk service activated without my permission ans 35Rs. deducted. I want refund.

Sandeep Kumar Rai

Posted On: 2016-07-04 07:30:45
I had requested a porting code from Reliance as I wanted to port out my number from Reliance to Docomo due to unlimited calling plan at docomo as I was aware that my voice usage is gonna be high. Reliance Retention team gave me a call on this and requested me to stay on their network and they would activate an Unlimited Calling Plan of Rs. 998 at a 50% discount in order to retain me. I agreed with a communication that for Unlimited local and STD Calling and 250 Local and 150 STD messages I will have to pay a rental plan of Rs. 499/- + taxes. I agreed to this and continued making calls from my number having a belief that I'm into unlimited plan. I was shocked when I got a message a week back that my calls have been barred due to high usage and was more terrified after receiving the bill of Rs. 3000 approx. I went to Reliance store and they asked me to pay the bill as the plan was not changed due to their access rights issues. I was not informed on this and hence was cheated by this

Anirban Saha

Posted On: 2016-07-04 03:04:32

Chandreshkumar Shanadre

Posted On: 2016-07-03 12:18:15
I have two Vodafone postpaid connection viz. 9377829020 & 9925770099 in which the bill plan is of Rs. 299/- in which I am having facility of mobile data 750 MB at 3G speed and unlimited data thereafter at 2G speed. In my last bill of May 2016, I received bill amount Rs. 841.45 in which Rs. 293.36 is charged as internet data charge for postpaid number 9377829020 and Rs. 1095.78 in which Rs. 465.66 is charged as internet data charge for postpaid number 9925770099. I have lodged complain to customer care that why and how Vodafone has changed my plan without any prior intimation and permission? I have not received any kind of communication whether SMS or email or call from Vodafone for such change.And I asked for the wave off to my extra bill for internet data. But for the same they said that nothing can be done and I have to pay my entire bill. Vodafone is not listening to my complain to solve it. Please help me to solve out the issue. Thanking you..

S Ramamoorthy

Posted On: 2016-06-29 14:27:00
Phone call charge for a person staying near a border of a state has to shell out money as roaming charge for contacting a person across the border. Whereas person staying on in one corner of the state can talk to another person in another corner of the state situated far away at local charge. Is it not an irony?.Can Govt.take some action to rectify this and all calls within the country shd be treated as local calls only.


Posted On: 2016-06-28 21:34:48
Incoming calls totally blocked by airtel for nearly 3 years from the date of taking connection to 25.05.2016.As I lost reputation, good relationship & money on account of failure in fund / money transfers,I have demanded refund of 50% of amount paid during nearly 3 years. They have denied to refund.


Posted On: 2016-06-28 17:17:37


Posted On: 2016-06-28 17:02:15

Parash S Lodaya

Posted On: 2016-06-27 12:24:02
Cash back under Vodafone Iphone scheme not received even after 1 year of the scheme. On enquiry have been told that there was a precondition of using the Vodafone number on Iphone purchased however this condition was informed to me only after I followed up for cash back. I continue to use the Vodafone number and the Iphone (though on different number) hence there is no reason to deny the cash back.

Debjit Banerjee

Posted On: 2016-06-25 00:56:58
My wife and I are being incorrectly charged on our rental amounts by Vodafone. In spite of repeated emails and calls they are not responding properly. Although as per TRAI guidelines, those charges are incorrect. When we call, they misbehave and disconnect the call(including the RM Divya Hans).When we wrote demanding refund, they just responded that they can't give the refund and mentioned that due to some specifications, the charges are being deducted. Yet, they never clearly explain what those specifications are. For 2 numbers under the same corporate plan, they are charging separate amount in Rental according to their wish. Since, 01.06.2016, we have been raising queries through mails and calls, yet we receive no conclusive response. Also, they suddenly changed our rental amounts without even informing us or taking our consent. I would request the Consumer Forum to kindly help us out in this situation, as Vodafone is not at all cooperative and also displaying uncouth behaviour.


Posted On: 2016-06-24 11:03:01


Posted On: 2016-06-24 10:00:57
my sms is blocked by TRAI. Please me to solve this problem

Sukanta Dutta

Posted On: 2016-06-23 12:45:15
I complaining on behalf of my father who is partially blind and also a senior citizen of 75 yrs age. He lost his mobile last to last week. Immediately I called at airtel customer care number and blocked the number. Last week most probably on 15th June or may be day before I went to airtel store at Jadavpur Thana and submitted all relevant document on behalf of my father with an authorised letter. They provided me a sim card and told me that within 1 hr it will be get activated. But today is 24th June still the sim card is not working and in between that more or less 10 times I called the customer care and every time they are assuring me that within 1 hr it will be activated. But the fact is airtel is making me fool and also cheating. With full faith I am waiting to get justice for my father. My father's Name : Sri Fatik Chandra Dutta His Mobile Number: 8420172162

Brijesh Pandey

Posted On: 2016-06-23 11:06:58
Sir, This is to bring to your notice that I am an existing customer of Reliance Wi-fi services . Recently Reliance started a campaign of 4G Lite and asked its customers to upgrade to 4G Lite from existing plans. I bought a 4G sim from a reliance store and upgraded the same paying around Rs. 900 for the new 4G wi-fi pod. I received the same also within 15 days of upgradation. But to my dismay Reliance stopped the existing services and didn't started the 4G services also. The customer care of Reliance are not able to provide the dates for activation of new services. This has completely stalled my working on the internet and i don't have any other connection. Kindly register my complaint as Reliance is befooling its customers by luring them to buy new sims, wi-fi pods and not providing any deadline for activation of services which is causing mental as well as professional agony to me as well as other customers. My Reiance post paid no is 9305685820

Anand Kishore Verma

Posted On: 2016-06-22 22:06:36
I am unable to pay bills for my Vodafone postpaid connection neither through the website nor through the Vodafone app. Below are the Vodafone phone details. I got transferred from NCR to Karnataka circle. I did raise a complaint at least 50 times through customer care and also through the Vodafone store at Bilkahalli, Banngerghatta road, Bangalore. I paid my bill at this store and I had been assured since 2 months that this will be resolved.I am being chased to pay the bill manually at the store. What is the use if I can't pay the bill online in today's world. I sent in an email to Vodafone Delhi and Karnataka on 2nd of June however nobody has come back with a resolution. Please help. Vodafone number - 9873097375 Name - Anand Kishore Verma E-mail id - I can be contacted on 7760161920

R. Gowrishankar

Posted On: 2016-06-22 21:29:18
For the June month bill of my landline (08555286939), BSNL has charged an additional amount of Rs 340/- under Hungama Music and Videos. However, I have NOT subscribed for the Hungama services and I have NOT activated any such services. I have lodged complaint more than 5 days back but there is not action from the BSNL side. I need refund and also BSNL should ensure that such charges are not levied in future.

karan mehta

Posted On: 2016-06-21 02:36:55
Hi, This is in regards to my Airtel mobile number 9811101448 which is corporate and Airtel guyz informed me at the time of new connection that all CUG to CUG calls will be free and there will be no charge but this month I got my first bill and found that they have charged me Most of the calls that I make is to 9560111899 which is from Airtel only and it is also Corporate sim Calls should be free but in both the numbers they are charging me I am very dissapinted by Airtel service First month only worst experience with Airtel Please Help Asap. we cannot pay such a huge amount of bill on both the number.

Trivikrama Rao

Posted On: 2016-06-18 13:12:27
Sir, I have recharged a special offer for telenor service provider for Rs.17/- on 17.05.2016 the service provider gives all local /STD calls @25p/min for 90 days has been activated on my mobile, but yesterday i.e 17.06.2016 he disconnect my service. please rectify my problem and take necessary action for telenor service. thanking you sir, yours faithfully, trivikram

Shishir Singh

Posted On: 2016-06-18 08:08:03
Sir / Madam Complaint is against Tikona Digital Networks Pvt. Ltd. for my wireless broadband connection Tikona Service ID No 1113059903 & Billing Account Number 124679670. In spite of regular request for disconnection by emails dated 25/05/2015, 06/06/2015, 13/06/2015, 15/07/2015, 04/02/2016, 04/06/2016, 15/06/2016, 16/06/2016 and to there customer care representatives on there calls. I was asking them to assure me in writing that after paying the dues they will not re-active my account and not further billing and take there belonging from my residence. But they just called me asking one more chance to resolve the issues and nothing happened. They never replied the emails I have sent and as per there representative they were promising on the phone that they will not activate the connection and no further billing will happen after payment but they cant give in writing. I the the call recording. Thanking you Shishir Singh

Vijay Kumar

Posted On: 2016-06-17 15:54:51

Abishek Jain

Posted On: 2016-06-16 13:39:47
Dear Team, Still am not getting any solution to my complain which i have raised against reliance as they have charged me excess amount in my bill and now they have stopped my outgoing and incoming calls Request you to kindly check and provide resolution for my complaint raised against reliance

Ramesha Rao

Posted On: 2016-06-16 09:11:30
Dear Consumer Forum, I opted for disconnection of the services from Bharati Airtel for the data card no 9945314499 but still Airtel has produced the bills for next 4-5 months. The First mail I sent on 19th Of August 2015 to stop the services. On 30th August I sent a clear communication with confirmation to stop the services. But still Airtel has keep on sending the bills for next 4-5 months. I seek Consumer redressal form to solve this problem Regards Ramesha Rao


Posted On: 2016-06-14 17:34:42
My wife was admitted to Kedanath Hospital,Vishrantwadi Pune on 9th and discharged on 11th .Bill qurerrie still remain unanswered since evening on 11th . No one is responding to mails and calls. Wife Name RAJNI SATISH BORHADE. EMPLYEEE ID TCL 35513 (CCN NO-3158999)ON 11th also i was stranded due to non response with my ailing wife and had paid Rs 2000/- to hospital please respond immediately

yogesh suradkar

Posted On: 2016-06-14 17:21:55
am using vodaphone postpaid seens last 1 years now vodaphone has charging me hivily on calling

Durga nand mishra

Posted On: 2016-06-14 11:16:58
Sir i have a postpaid connection of reliance 9311302089 which i want to port in another company but after port sms tge retention officer of reliance called me and offer me a plan 1399 plus 50% validity for 3 months i agreed on the offer on 6th aprail 2016 from bill cycle 8th aprail 2016 but on 9th may i received a bill from reliance of rs 1601 and i called the reliance customer care against bill dispute but no action has been taken since 9th may 2016 then i call reliance appellate and mrs Meena in the appellate called me that we will provide you the resolution within 5 days but no resolution will we provide till now they are torching me to pay the bill otherwise you connection will be disconnected please provide me the resolution and i have the call recoding of mrs meena and request no please solve my problem

Sujit Kumar

Posted On: 2016-06-13 23:51:48
श्रीमान जी मेरा नाम सुजीत कुमार है। मैने सोनी Xperia C3 dual (D2502) फोन लिया है। जिसमें नेटवर्क की समस्या है। मैने ये फोन काफी बार सोनी सर्विस सेन्टर पर जमा कराने के बाद भी यही समस्या वैसी की वैसी ही है। सोनी वाले ना तो फोन को ठीक कर रहे और ना ही रिप्लेस कर रहे। कृपया मेरे साथ न्याय करें। आपकी अति कृपया होगी। धन्यवाद प्रार्थी दिनांक 13 जून 2016 सुजीत कुमार

Abiahek jain

Posted On: 2016-06-13 20:18:30
Dear sir/madam, My complain is against reliance telecom, actually i have been charged excess amount in my bill for the month of june2016 , for that i have been chasing from last 10 days but i am not getting any revert from customer care email address and also from toll-free number 198 as this number is showing as it down due technical reason from last 10 days..Actually i was having a plan of 350 freedom pack earlier which includes (1000 local + STD + 100SMS+ 1 gb 3g and then 2g internet unlimited) but this time they have revised my plan to 399 freedom pack ,for this i was ok but they have not provided the benefit of the earlier pack which i was enjoying earlier and they have charged 259 rs for internet charges..when i checked my bill i was shock to see this and aftr this i have dropped a mail on there customer email id but still they have not reverted ..i want waiver in my bill Request you to kindly investigate and resolved my issuee Thanking you in advance Abishek jain


Posted On: 2016-06-10 16:49:57
CHEATING BT TATASKY I am a Tatasky subscriber (Id no-1140179704), due to certain reason I stop viewing tatasky since 4months. But On 14/5/2016 from TataSky (a rep. named ankit) placed a OFFER for 1 year at Rs.1320/-(to view Dhamal Mix). Believing the offer made by Tatasky I arrange the amount and deposit the same on 3/6/2017. But it is surprise that after I deposit the amount they ignore their promise and inform me that I view the same for only less than 5months. So I request the authority to look after this type of mischivious phone call and promises to the common people in the name of OFFER.

Debasish Thatoi

Posted On: 2016-06-06 09:30:52
Sir I m Idea Costomer.My phone no is 8718933950.I recharged Rs.198 through paytm.In paytm braws plans there are shown me in Rs.198 (1GB data for 28 days)and I also done that.When I started to brows the balance debit in my main account.Complain to idea Costomer care but not satisfied and and I m not surfing my net.

sunil shuklaa

Posted On: 2016-06-04 14:19:22
Dear Sir, I am a consumer of your company mobile and very much troubled by the services of you r company and the product. The product i purchased is Q Reach which was of Rs 5444/- and i used it for just one month. The battery started draining too early, the network is inconsistent, it suddenly gets off. I have been facing this from last 15 days and I am very much annoyed by the response i got from it. As my whole professional work is done through mobile I am incurring huge losses because of it. I want my money back else i will file my case in Consumer Forum within a week which will adversely affect your brand image. So kindly take an active step regarding my grievance or I shall publicly post my bad experience which will in turn your product will get devalued. Hoping for a prompt response. Regards Sunil Shukla


Posted On: 2016-06-03 16:55:31
with due respect I pankaj Patel customer of Tata docomo i want to file a complaint against Tata docmo . I'm using a post paid Tata docomo sim with an add-on sim since 3 months and before opting the plan i have take all information regarding plan from customers care executive. but the customer care executive misguided me and had given me false information He told me that i will be provided with 500 mb data per mnth and 250 mb data in my add-on sim and as soon as i used both mbs of my sim, ill be provided with 2g data and it will be unlimited for both of my numbers. I agreed with the plan and soon as the month is over they have charged 2350rs as the bill for both the sims . they told me that this is the 2g data data charge. but according to executive that should be free. But the same continued next month, they have charged 1500rs and informed me that this the amount of your new bill. I again contacted them but they are not ready to accept their mistake. SO LODGE MY COMPLAIN


Posted On: 2016-06-02 13:35:25
paid money to vodafone service provider to convert my prepaid no. to postpaid no, documents also submited but no one responding.

amaninder singh

Posted On: 2016-06-01 22:49:32
previous complaints regarding broadband service on public grievance portal of BSNL PJB/CO/2016/6274- dt 25/5/16& PJB/CO/2016/6383-27/5/16 on low BSNL internet speed of 412kbps against 4 Mbps,both complaint closed without rectifying the fault by local handling officers at Ludhiana city and they are saying same cant be rectified since its a technical fault from the back-end, they are not even ready to provide the same in writing to me. kindly guide or help me on the same , since i am paying for the service and not even getting it .


Posted On: 2016-05-30 22:54:14
I would like to draw your attention towards severe harassment from vodafone mobile. It has been started with a wrong decision taken by me to switch my services from Idea to Vodafone under mobile portability scheme. Vodafone sales partner "SMS solution" had given me call on my mobile number 9909909322 and sold me a rosy picture by Vodafone network. I trusted them and given confirmation to port my above mentioned mobile number to vodafone under "MNP499" which is a regular plan of Vodafone. Some executive from that channel partner come to office to collect my photo,pan card , driving licence and visiting card and taken request from me. Now before 2 weeks my outgoing services has been stopped. I have visited vodafone store and shocked to know that they have offered me some corporate plan (CUG) under some company and done verification at my office and residence which came negative as i was not working with any company to be eligible for such CUG. i am having a shop and proprietor of that


Posted On: 2016-05-30 17:14:55
I am using Reliance netconnect for many years,now relinace is forcing to change it 4G where they is no clarity whether they will carryforwd the old data balance having in account.Also this is injustic for continuing the facilities we have to buy new dongle Rs.900/- and pay Rs.93/- for sim card.form last week the services are stopped with out any intimation casuing many problems to carry out work to be done with net.

Ankush Singh

Posted On: 2016-05-30 12:46:42
Dear Team, My name is Ankush and I got my number ported from Airtel to Idea on 28th Apr'16. I have made my bill payment of 2300 and post that inspite of having free data in my account my outstanding is showing as 13000. They have even barred my services for the number. Number - 8130141301 I have even contacted nodal services for same. Please get this sorted as this is a big issue for me and if not sorted I will need to resort to legal procedures. Regards


Posted On: 2016-05-27 19:11:19
My BSNL telephone connection not working since Sep 2015. So many complaint raise, but till date not solve the problem. BSNL office say so many reasons. Current reason is faulty cable, but they not repair/change or move my connection is working cable is so near by my home. Kindly advice or suggestion in my complaint.

saurabh mehta

Posted On: 2016-05-27 12:02:35
bsnl ka tawer lagwane bare

Navneet Paul

Posted On: 2016-05-25 16:39:36
Sub: Harassment meted to hapless consumers and arbitrarily revocation of connection. Sir, This is to bring to your kind notice that I am a customer of Reliance communication post paid connection 9555050707 since May 2016, the relationship sailed smoothly till Feb. 2016. The problem started as narrated below. 1. One late payment on the month of Jan 2016 by 4 days and they develops a new formula to fleece consumer by applying late payment surcharge on late payment surcharge. 2. Following are the details of billing and payment Billing date Billed amount Late surcharge Payment due date Amount paid Payment date balance 9-1-16 406 Nil 27-1-16 406 2-2-16 nil 9-2-16 409 100 27-2-16 409 26-2-16 100 9-3-16 405 100+100 26-3-16 405 25-3-16 200 9-4-16 401 100+100+100 27-4-16 401 27-4-16 300 3. Thus it can be clearly seen that the company is deliberately harassing the consumer despite all payments made religiously since may 15. 4. Also the connection was suspended on 3/4/16. Despite that I made th

Vatsal Asher

Posted On: 2016-05-25 16:27:31
I am looking for reinstallation for my dish where in Mr. Sunil Chagan -+919222226223 denied for relocating it because as per their identification dish has placed at some risky place, but I want to ask, why have their technician drilled the dish at a risky place where they are feeling risky to take it out.And how can they say that I have to buy a new dish if I have to reinstall. This is not my fault and I have not asked technician to drill at that place,by doing this they are harassing innocent customers. Always their technicians do inspection validation before installation, and obviously they should be following some protocol led by their company. Being a customer I am just looking for a solution from their end.

Navneet Paul

Posted On: 2016-05-25 13:55:06
Harassment meted out from Reliace communications for past two month against mob. no 9555050707. only one late payment on the month of jan16,and repeated complaints and presentation of facts fall to deaf ear. they had barred the connection despite full payments till date and promised of Rs 200 waiver is also not accounted.they had devlope a unique ability to apply late surcharge on late surcharge repeteadely despite monyhly commitment paid religously. kindly look into matter for speedy setellement and connection restored, which they snapped arbitrarily and relive me from this mental agony.


Posted On: 2016-05-24 17:17:20


Posted On: 2016-05-24 15:22:40
I had requested that to change my existing corporate post paid plan Red 4 business 999 to super talk plan 199 with internet on phone Data plan for Rs 850 (5GB unlimted ) for my mobile No 8336973381 by providing discount Rs 200 being a corporate customer with immediate effect and they acknowledged and confirmed that they will do within two days but despite lapse of more than four days they did not activate and now refusing to do so causing deficiency of service, mental harassement and humiliation. Now i claim a compensation for the deficiency of service, mental harrassment and humiliation to the tune of Rs 5 lacs


Posted On: 2016-05-24 11:14:00
I had taken a airtel post paid (No. 8295579100) connection with plan CUG RA-10. Now airtel had informed me that they had changed my plan from RA-10 to corporate CUG, although there was no such request from my side. As a result i had to close my number.


Posted On: 2016-05-24 11:05:04
I had one connection of airtel post paid (8295000930) with scheme CUG RA-10 at time of taking connection. Now Telecom company has intimated me that they have changed my plan to corporate CUG without any request from my side.

Eswar Chander

Posted On: 2016-05-21 15:45:44
i sent this mail to Nodal team on 15th May, till now i have not received any revert. One FIR was registered on my name in one of the police station in Hyderabad, the lady who registered the case does not find the proper evidence to prove, so gained my ID poto copy walked in to IDEA store and took the duplicate SIM on 7th May around @ 15:00 hrs and strated misusing it Without checking my original ID. duplicate SIM handed over to X person by the store team Name: Eswar chander Mobile number : 9553139516

kaushal kumar

Posted On: 2016-05-20 10:02:49
I have no receive my complete P.F.after submitted my all doccument and fill all please send my remain P.F. I req. u...

Eswar Chander

Posted On: 2016-05-19 17:02:14
Without my knowledge my SIM replacement was done at airtel outlet on 30th April, X persona approached one of the airtel outlet submitted my photo copy my ID and took my SIM on 30th April (Saturday) @ Hyderabad and 1st May is Sunday and I took new SIM on 2nd may (Monday) @ Vishakhapatnam after, meanwhile X person misused the SIM and Filed FTR in police station. In same regards I sent mail to nodal team on 15th May till now i did not received any response pls give some evidence who took the my SIM, so that same it can submitted in court to defend my self Mobile number : 9100044499

sanjay kumar

Posted On: 2016-05-17 20:32:54
My vediocon d2h upgrade without my permission and than i call consumer care and they can not downgrade my d2h please resolve my problem.

Shayri Das

Posted On: 2016-05-16 16:10:30
I had done an online recharge of Rs 459 for mobile no 8582957427 on 27/04/2016, through ICICI Bank internet banking. But, neither did I receive any service against the Rs 459, nor did I get a refund. Upon contacting Airtel- their state, nodal and appellate offices, they are telling me to contact the bank, since it is a "third party" recharge. But the bank is saying that the transaction is successful with Payment Id - 957809653. The money is with Airtel. The bank cannot help me. Now please tell me how I can retrieve this money.


Posted On: 2016-05-16 11:25:24
wrong bill charge me those services not activated or not used by me

Sulok Kumar Saxena

Posted On: 2016-05-14 13:01:45
I have a satellite dish connection from M/s Bharti Airtel (ID No. 3009564921). The frequent problem that I am facing is that whenever there is a problem with dish signal, the company takes an unacceptable timing for repair of the same. The company has only one common complaint number located at Pune. Hence, first we have to pay STD charges for loding the complaint, which usually takes around 10 minutes to reach the operator. Even after being successful in taking to the customer relations staff, they take a lot of time to register the complaint. They promise of the technician visiting the same day ot the next day. However, the customers are surprised to find that the complaint is closed by the company on their own. The customer is forced to waste his time and money all over again to lodge the complaint again, which is closed again. This has happened for me recently. My dish TV connection is still out of order. The problem occurred on May 7th, 2016. Complaint nos. 51492224 and 51530738 were closed without rectification. Complaint no. 51581965 is pending now. The technician to whom this job is allocated does not lift the phone (Mr. Ajay Y, 8097294700). This event has happened many times in the past also. I am now totally fed up of this attitude by M/s Bharti Airtel towards their customers. I now approach you for getting the complaint addressed. I also request to surrender the connection and take back the balance amount (around Rs 2000) from them. I also intend to claim mental damages amounting to Rs. 1 lakh from M/s Bharti Airtel for continued display of distrust and inflicting mental agony to me and my family. Please help me.

Virendra Kumar Jha

Posted On: 2016-05-11 14:16:35
Dear Sir/Madam I have received a call from Idia cellular from my official no. 9681104526 on 18th of February for a new connection, she sad that there is a plan of Rs. 299/- where you will get unlimited internet, so I agreed to take the plan after 7 days our net was too slow so I was unable to book a cab then when I complaint to customer care they sed that after 750MB your net will be slow. From that day I minimize the net using through Idia, most of the time I am using my Reliance no. but now, though I am not using every day Idia sending a message usage till date 229.45mb on 08/05/16, 246 mb on 10/05.2016,251.38mb on 11/05/2016 where I haven't enable data. for complain purpose I called to Idia customer care Miss Ruma has pick my call I sad my complain, she sad that she cant do any thing I ask for close the number. I don't want to continue this no. but they not agree to surrender. please look in to the matter. I don't want to continue this no. Thanking You - Virendra

Krishna Revadigar

Posted On: 2016-05-10 14:52:17
I have very poor coverage of 4G which i have subscribed. I have bought 4g dongle. It was pathetic and very slow. On AIRTEL recommendation, I bought airtel 4g but still I dont see any solution. I filed 2 SR 69075151 & 69146693. But no resolution. I filed a complaint through email, twiiter account including pmoindia account. I dont see any solution even after more than 15 days. Everytime I feel any complaint I get a reply saying that we are looking into your issue after that no reply. I stay in CV Raman Nagar Bangalore. Which highly populated area. I have been using 4g poor network since more than 3+ years. Airtel claims a wide coverage across the nation, but service in Bangalore itself is horrible. Airtel is harassing customer like anything. Why cant false add can be banneed ? I kindly request you to look into my complaint and save me from this harassment and poor network I am using since last 3 years. Krishna

satya somnath ghosal

Posted On: 2016-05-09 01:15:45
Today on 08.05.2016 at about 12.25 pm a person named Mr. Abhishek Bhatterjee called me from Micromax Head office, refund department Gurgaon Haryana, and told me that he is the refund director and wanted to talk with me regarding the refund of my Micromax mobile. But later on at about 4 pm, I can to know that Rs 12,997 had been debited from my SBI account without my knowledge and at last I came to know that it was a big fraud made using my debit card and SBI account. The amount was kept for my fathers operation. Please help me to get back the money as soon as possible.

Shiv Goel

Posted On: 2016-05-07 19:44:24
Respected sir, Account no - 990631966 Number - 8950068788 I have a dongle of tata docomo. Since from the first month of activation the data consumption was not fair. We even some not use dongle still data reduced from my account I have complaint about that so many times and in second month tata has refunded my complete month bill becuase of this technical problem and assured me for not happing such thing in future and requested me to continue the service. But again next month same problem persisist and i have requested to close my services. Now i have received the legal notice of 1064 rs due which i have not used. There is a one contact number of mr hement 9056442756 for clearifying any query when I called on that number that man has used very irespectable language and threat me for giving summons by court and so many other threatful words. I am a goverment employee and availing the benefit of the special plan provided by docomo to goverment employee but such kind of notices and

mahesh v Karandikar

Posted On: 2016-05-06 15:17:21
This complaint is for Airtel mumbai mobile services. I have been facing severe network issues and the network team has not able to resolve it.The network team has confirmed that the issue cannot be resolved. I tried to port out from Airtel by my port out is blocked,under the reason I have not competed 90 days with Airtel. So airtel is unable to provide the network,not allowing me to port out .please help me to get this port out done.

ananya bhattacharya

Posted On: 2016-05-04 22:19:01
after due bill payment the phone connection is still closed and the behaviour of the customer service is very rude.

vikash pareek

Posted On: 2016-04-30 20:23:53
My BSNL number which was ported from vodafone in january 2016 is barred from from all outgoing and incoming services from last 15 days and customer service is not giving me any reason and not resolving mu issue. i have registered the complaint twice and each time i am being said that due to some reason we have to register your complain again. i have all the call recordings with the local service provider and telephonic customer care. please help me.

Shayri Das

Posted On: 2016-04-29 15:31:40
I had recharged (through net banking) mobile no 8582957427 with Rs 459/- on 27/04/2016, by mistake, instead of Rs 449. The amount has been deducted from my account, and Airtel has confirmed that it was a "successful recharge", but the amount has not been credited as talktime or any other balance. It has been more than 48 hours and they are not resolving it. All their redressal channels are replying with same comments that I should contact my bank. But the bank has made a successful transaction and the money is now with Airtel. I have not received any benefit and nor have they refunded the amount.


Posted On: 2016-04-28 14:39:23
I Nishant lal would like to file a complaint against MATRIX cellular company. I booked a SIM in order to visit Thailand on 02nd Feb 2016. i had given my credit card number and my passport details to get the sim card. I was explained about a particular plan in which some free minutes of talk was included in the plan and the mobile number i was told and i agreed the terms and condition was 0909901200. However the company executive provided me with a different mobile number 909901516 and changed the plan without my approval. While returning from the journey Matrix generated a fake bill of rupees 10000/- INR and debited my credit card without my information as well. I request you to please investigate the matter so Matrix cell should not cheat other costumers.


Posted On: 2016-04-27 15:25:56


Posted On: 2016-04-26 15:10:23
Please find the attached purchase order & trailing mails. As agreed between us we have taken 3 connections (Mobile No. 8981003330, 9874891110 & 8335866611). But you are not maintaining the terms of agreement as follow; Mobile No. SMS Mobile Data / Internet As per Agreement Used Charged As per Agreement Used Charged 8981003330 200 (L + N) 96 Rs.7 + ST 300 MB in 4G/3G (after 64kbps speed unlimited) 729 Rs. 200 + S.T. 9874891110 200 (L + N) 2 NIL 300 MB in 4G/3G (after 64kbps speed unlimited) 946 168.84 + S.T. 8335866611 200 (L + N) 11 NIL 300 MB in 4G/3G (after 64kbps speed unlimited) 1929 Rs. 200 + S.T. But Bharti Airtel is not maintaining their promise and charging excess amount. You have addressed to the Relationship Manager & higher authority of Bharti Airtel but action has taken by them until date. Please assist us to resolve the same at earliest.

B V G Patnaik

Posted On: 2016-04-25 15:40:52
My phone number is blocked since 20.04.2016 even after lots of persuation with local idea store at Wardha M/s R.P Agency Wardha, my number is not restored. It is requested to restore back my services of Phone no. 08275039089. Or in any case it is totally unjustified that bill is raised for period during which my phone number is barred service. Already lot of correspondances has been made now I am fed up with IDEA persons not responding .It is regretted to feel the way customers are treated in IDEA. On the contrary the service request is Closed One sided . Please help to solve my issue

Niraj Narayan Gaikwad

Posted On: 2016-04-25 13:00:30
Extra charges Vodafone had billed me extra charges from month on month basis to me. They said that the 3G pack of 2 GB activated on your no. as per your confirmation. But I had not given any confirmation by writing or by call even though they had activated on my mobile no. and applied charges in my bills. when I came to know about the same while conversation with call center they said we are unable to reverse the charges applied previously but can waive teh current month charges. They had fooled me and taken extra charges month on month basis and now even after they agree they are nor reversing me the charges they collected previously. This is very unethical work going on by this service provider. Might many of them has been charged like this and they are making money by fooling the consumers Kindly help me to get my money reversed


Posted On: 2016-04-23 22:21:11
on 13.04.2016.ilost my phone with my vodafone prepaid no 8334090275.on the same date i went to my nearest vodafone store i.eJESSORE ROAD and asked for a connection with same sim no . Hence on 13.04.2016 i migrated my prepaid connection to POSTPAID connection with same number 8334090275 which got activated w.e.f.14.04.2016.on 21.04.2016 my sim got deactivated , hence i went to my nearest vodafone store i.e JESSORE ROAD and i lodged a complaint against this issue of mine.The customer service staff said me tht there had been a DEFAULT by them as they forgot to take some SIM IMAGE sim got deactivated and assured me to activate my within tht dayi.e. 21.04.2016 BUT my sim did not get activated on due course of time ,on 22.04.2016 i again complained regarding my issue with sim deactivation.but no action had been taken till now and my daily rental charges are being charged without providing any charges.kindly look into this matter and take some immediate action. this is consumer harrassment


Posted On: 2016-04-23 12:21:56

Mohit Sehgal

Posted On: 2016-04-22 16:52:03
Reliance going to close his CDMA services and suggest to CDMA customer to port in other GSM Network. So why we port to other network, its Reliance responsibility to provide us services till his license valid in CDMA.


Posted On: 2016-04-22 12:44:29


Posted On: 2016-04-21 17:18:46
I had recharged with RS. 98 on 06.04.2016. I was supposed to get 1GB 2G data over 30 days. But data connection to my phone number +919804838265 ( Aircel, Kolkata circle) has been suspended since 20.04.2016, though my validity is till 05.05.2016. The executive at the helpline seemed unaware of how things work, as he gave instructions which were void. Repeated attempts to reach customer care proved futile.


Posted On: 2016-04-20 12:06:32


Posted On: 2016-04-17 11:04:49
sir , airtel duplicate sim issued me on 01/04/2016 . but out going service is closed on 17/04/2016 due to not deposited of sim change document massage received but document deposited before one week in airtel office dimapur nagalan.


Posted On: 2016-04-15 14:28:24
I recharged a net pack of Rs68 in my BSNL no 9433026665. As per BSNL official website, it gives 1GB 2G/3G data for 2 days but it gives me Rs56 main balance. I give a complaint regarding this to BSNL costumer care by dialing 1503. They give me a excuse of server down problem. So I request you to take action against them as quick as possible.


Posted On: 2016-04-15 14:10:33
I have coplained to TATA SKY for disturbance of viewing channels due to adjustment of connecting cable between the dish and the set top box,they have attendedvide WO#051L24A on 14/04/16, adjusted the wire, there was no fault of set top box and intimated that no service charge is required ,hence on 15/04/16 they deducted rs 200 from my TATA SKY account no 1102671250 without any prior intimation.I have talked with them , but they did not heard to me .Please do the needfull as I can get the deducted amount from the company to my account.-Kajal Kumar Mukherjee

Pratik Varma

Posted On: 2016-04-15 11:50:16
Excess money taken for exchange of SimCard Receipt asked and not given by Comapany

raj kumar shaw

Posted On: 2016-04-13 11:45:49
I have bought a TAB on 17th June 2015 from Graphics & Telematics of 7A, Bentinck Street, Kolkata 700001 . In spite of the product is still under warranty, the shop owner is not willing to replace the defective product. I have paid Rs.12,900/- for the same but now the shop owner is not ready to co-operate in any manner.


Posted On: 2016-04-11 15:01:15

Ramandeep Singh

Posted On: 2016-04-09 17:35:15
Dear Sir, Worst service provided by Yureka/Micromax service center i have given my phone 3 times for a same problem but same issue still not resolve. Service center persons call me that your cell repaired come and collect your cell phone i came to collect the same and i found that phone actually not repaired then again service center submit the cell same day then after few weeks they again call and saying that your cell is repaired now then i again visited service center for collect my cell and again i found that cell phone still not repaired and problem remain the same again i submit the cell phone and till date my phone is in service center don't know how much time they will take to repair my cell phone. Service center - Name : M/s Shri Laxmi Enterprises Address : G-1/3A, 1st floor, Metro Pilar no. 673, Najafgarh Road, Opp. Arya Samaj Road, Uttam Nagar Post Code : 110059 Mobile No : 9266668381 Phone No : 1165652578 Email id : Working Hours

Trisha Sarkar

Posted On: 2016-04-09 14:21:33
Complaint against Hathway Cable & Datacom Ltd. - have delayed in providing broadband services by nearly 8 days after having assured that services would be provided within 24 hours- have retained personal documents and a post dated cheque without authority.


Posted On: 2016-04-06 17:16:50
Non acceptance of Complain Letter as detail below 1) I have paid bill before due date but company has charges late fees in every bill since October, 2014 to till March, 2016. 2) Stoppage of mobile services - outgoing and incoming. 3) When i reached there customer care officer at Dalhousie (Airtel Service Center) they have not entertained my complain and used rough language and misbehave with me.

Ajay iyer

Posted On: 2016-04-05 07:40:58
Complaint against Vodafone. For not informing of suspension of my account and now I am suffering a big loss

Mayur Agrawal

Posted On: 2016-04-04 17:37:45

sunil kumar

Posted On: 2016-04-04 11:36:36
Dear sir Pls meri help kre Reliance compony ne 203 rs ka offer diya ar maine use recharge karaya to mujhe uska koi faayda ni mila Pls help me

Aditi Deshmukh

Posted On: 2016-04-01 22:28:46
Multiple bills are generated for Vodafone Postpaid Card for one month, wothout any proper justification of bill amount.

Nishant Dwivedi

Posted On: 2016-03-31 18:15:07
Dear Sir, I had requested for my Mobile No portability with Idea Executive on 19.03.2016. I am sorry to tell you that no step has yet been initiated in this regard except collection of security charges of Rs 300 towards the same by Idea Executive on 19.03.2016. Since then I am only receiving junk messages informing me either your request is processed or cancelled every now and then. When Idea executive is being called she is informing me that it will take time.Moreover her behavior is quite annoying and rude. Her Mobile No is 8981547338 I fail to understand how many days it takes to get a number portable to other network when other companies are processing such request instantly at least within a time frame of 7 days. I had requested her to cancel my request and refund my money but she refused to return .You are requested to arrange for quick refund of my money.

shiv mohan shukla

Posted On: 2016-03-31 14:57:18

Mohd Fahed

Posted On: 2016-03-31 01:15:51
Today i got some broadcast message showing list of services like- pyaar ke nuskhe and many more and what not- when i tried to cancel the message a service named 'pyar ke nuskhe' got activated by itself costing @ of 10 Rs per day, i tried calling 198 and *333 reliance customer everytime it says this toute is busy. Now i dont know how to deactivate this service and Rs 10 get deducted from my balance everyday, I want this service deactivated and my deducted amount back to my balance. I would be thankful to u if u get my issue resolved. Thanks & Regards Mohd Fahed


Posted On: 2016-03-30 17:53:20
Dear sir, I have Tab E 702 IVORY purchased on 24/01/2014 .(contact No.9179002106) I was submitted my Tab E-702 on Indore customer care on date 24/03/16. There is only Touch pad damage problem , I am taking continuous follow-up with service centre & customer care from last one month.Service Center-Indore at Yashwant plaza IMEI No.911330350087374 work order no. 510007962500 still part not received.


Posted On: 2016-03-30 16:28:13
For nearly an month am not able to recive call clearely there is constant drops in the lline ,most of the days they kept saying and texting theat the line are under maintenence and will be sorted out by 20th which never happened , finally on 27th i registered an complaint for the both the no's mentioned ,they told it will be set right by 2 days today is 30th and the problem still exist's ,,,where as for me not using the connection they will still charge ,,,,,i feel like filling an case on them , but dont know where to knock .at least help me get back the connection runing smooth,


Posted On: 2016-03-30 15:31:28

Asoke Kumar Mandal

Posted On: 2016-03-29 15:47:10
1)I load cash 100/- on 26/03/2016 on my Airtel money Account. 2) Airtel 198 not taking my complain. 3)No taking option given from 400 dialing.

Piyush ray

Posted On: 2016-03-26 21:52:02
My consumer id is 116895309.Iam facing problem on videocon services since last 5 days and even customer care for the services are not responding, i am kept in hold for half and hour and ten the line is disconnected, i am paying a good amount of money for the services and i am getting harrashef from your customer care executives. Let me know why customer care executives are not ready to give complaint no.or reference no. Regarding our complaint. They always said they can't give complaint no.

shiv mohan shukla

Posted On: 2016-03-26 16:18:41
Dear sir/madam, the reliance postpaid plan998N with 50% discount on mobile no-9918540704 was deactivated without any notice or prior communication on 15.03.2016 . On enquiring to reliance customer care i was told to change the plan forcefully,without specifing any reason. i have send email to reliance customer care and punzab reliance nodal appellate authority(Mr. Virendra bhandari).but They are not given any appropriate feedback. i also registered complaint in public gravience portal (DOT) registeration no-DOTEL/E/2016/08885 Dated-16.03.2016 which is in process. I have urgent requirement of my mobile no and I am unable to make calls due plan is resulting in heavy losses to my bussiness. I feel harrassed and cheated. Please resolve my complaint asap. regards, shiv mohan shukla mob-9815335294

Lokesh Jain

Posted On: 2016-03-26 16:02:00
Some unknown service has been activated and balance is being deducted henceforth. While trying to call the customer support my number has been blocked intentionally and such I'm facing great frustration not being able to get back my deducted amount back. Also when I'm trying to reach them from other numbers they are still replying negatively and telling that even if call from 50 different numbers I'm not gonna get back my deducted amount.


Posted On: 2016-03-23 18:05:35
I am Vodafone customers and registered my this numbers for national DND, but from the last 1 month I got unnecessary SMS from Vodafone VW-611112 regarding contest and other services related information without my consent, and disturbing me round the clock,.Kindly take an appropriate action against Vodafone.

Pradeep Shende

Posted On: 2016-03-23 13:50:54
I had a Idea celluar connection in 2013. I have been charged 9000 Rs without giving any intermediate notice on services. On refusal on payment, they are sending me continous emails and a notice copy on my email. In our previous conversation they agreed to settle down the case for some amount. Now they are hasrrasing me.

d c routray

Posted On: 2016-03-23 11:01:30
I am a airtel post paid consumer. And due to no network at tge said address myself and my family not contacted qhen ever required.and this address in a state one of biggest city and its heart of town also . first contacted nodal officer on 22nd feb but they gave me many ref no and commitment but all failed and even I have inf corporate office but all keeping quite.and this is a uaeless amd pathetic service of airtel.also they failed to reply their last commitment date of 20th I am putting your records for urgent action and stop cheatingyby this so called india big business mans.qe must stop their harrasments now . Also a matter of casual approach.

Rajkumar Agrawal

Posted On: 2016-03-22 17:57:22
I have purchased a reliance jio handset from Agrawal mobile, mungeli naka, Bilaspur and taken a jio sim number 7000175414 from jio office, fourth floor, city complex above PC jwellers at Bilaspur. At the time of taking sim I submitted my Adhar card and one affidavit in the given format to jio office. The person who gave me sim told me that this sim will be having unlimited 4G data, unlimited calls and unlimited sms. So, I took the sim and purchased the handset worth Rs. 19900. Now after some days of use when I used around 10 gb data, one sms came to me saying that my data use is about to reach the limit. So I requested Agrawal mobile, Bilaspur to recharge my number. He told me that he will get it recharged . After some time he told me after talking with Mr. Sandeep More that there is no unlimited data in this sim. I tried to talk to customer care regarding my problem but they told me that this number is not registered in my name. Although I gave my adhar card at the time of taking sim.

Vikash Kumar Jha

Posted On: 2016-03-22 16:00:16
I am using vodafone post paid corporate sim number 8017408289.according to my plan my data usage was free.recently they changed my plan and made data charges chargble without informing me. There was no communication regarding change in tarrif. Now in the latest bill they are charging 686 rs for data charges which was free. Please help me get my bill reduced

Sougata Jana

Posted On: 2016-03-21 22:32:43
DTH connection suspended for last four days. Service provider are giving false commitments .

satyendra mishra

Posted On: 2016-03-21 11:30:47
I have port my number from BNSL to Reliance GSM connection form last month. I having continuously having Network problem & i have launched complaint at Reliance Customer care for about 8 times on regular basic but till date the company haven't solved my complaint & they closed the launched complaint after 2 days. I am really frustrated with the services of Reliance GSM. Please provide the solution of this matter soon.

Tapas Kumar Samal

Posted On: 2016-03-19 16:48:16
Mr.Debasis Tarai Mr.Rajkishore To, The Consumer Court/Consumer Forum odisha . Sub:- Release of balance 15/Rs Automatic deduct . Ref:- idea Cellular mobile No:- 9090729040 . Sir, I am Tapas Kumar Samal .i am using mobile no-9090729040 Idea , which is today automatic deduct 15 rupee. i receive one idea customer care no date 19/03/2016 time 02:20PM (+91 1400970055) when received same call and attend 37 sec, After that i disconnect this call automatic deduct 15/Rs 1:-And i got a massage ( thank you for downloading valuepacks from One have been charged Rs.15.)(receive time 02:21PM ) which as i am not subscribe this pack. 2:-I got second massage (Dear Subscriber, U Just Interacted with HEMALATA. If U r satiesfied with the intraction ,Please type Y, If Not type N and reply toll free to this message.) 3:-i call toll free number (18002700000 Mr.Debasis Tarai,Mr.Rajkishore ) no one response properly my complain i am waiting time:-57:14 min ,before resolve my prob

sarvesh chandra sharma

Posted On: 2016-03-18 11:56:36
Maine apna mobile micromax x602 repair k liya diya tha 25/01/2016 ko Jo aaj 18/03/2016 tak nhi mila moradabad service centre wale aaj kal aaj kal krte rehte h m bhot presan hu please help me

Parag Sharma

Posted On: 2016-03-15 15:44:59
Hi, I am Parag Sharma, I was working with Viom Netwoks (Under TDS Managemant Consultant Pvt.Ltd.). Below is my concern and details of the PF account. Also, let me know you need any additional information from my side. Name - Parag Sharma Company Name - TDS Managemant Consultant Pvt.Ltd. Company Address - Managemant Consultant Pvt.Ltd I resign to company 19 feb. 2013. But Company not given me any details & also not respond on my mail to. so please suggest me what i am do...... SCF-81,PHASE-6,MOHALI PUNJAB - 160055 My employee code: Tds/viom/7429 My PF No. - PB/CH/30259/45511 Thanks,

Priti Nigania

Posted On: 2016-03-15 15:08:54
Not for a single day internet can be used and also misbehavior done from store manager of kankurgachi-Rohit gupta.


Posted On: 2016-03-15 13:48:24
CUG not woring from this morning

Vijay Ramaswamy

Posted On: 2016-03-14 13:42:26
I hold two connections from Vodafone 1) 7406194194 2) 9538979979 I am facing problems with this connection from last year September 2015, since then I have raised about more than 10 plus ticket numbers to have the issue fixed, but this seems like ongoing thing and I believe that none of the Vodafone guys are ready to fix the problems. The issues with two numbers are a) Frequent Call drops b) cannot hear the person on the other side properly and c) Vice versa. These issues have been repeated so many times to Vodafone customer executive team and network team that by now the issues should have fixed. I do not think this is rocket science that these issues cannot be fixed. Every time me or my wife need to follow up with these complaints and with every call we get to know that my ticket number is closed and neither I receive any call or message for the resolution provide ( In most cases complaint ticket numbers are just been closed). Kindly find Ticket numbers;- 7406194194

Sudheesh Mohan K

Posted On: 2016-03-14 12:45:47
I was informed by vodafone chat agents about a special tariff offer of Rs 32 with Vodafone 2 Vodafone calls at 10p/min for 28 days on 12 March 2016 and I did the recharge on the same day. I was not told that I have to recharge with Rs 7 to extend the validity. So I denied to do the additional recharge initially but when I went to the shop for this Rs 7 recharge they told me that the amount was not applicable to my number. My tariff plan got expired on 13 March 2016. I had deactivated my FnF number for this facility. Now I am in a loss of Rs 47. Please find a solution to this.Initially when I addressed the problem to the customer care agents they promised to help me but when my plan got expired they told me that they can't do anything. Even the Vodafone Customer Care Number is out of order. I want compensation by making them refund me and make the offer valid for a month. I want you to look into the matter seriously . You can check my chat with their agents as evidence. Please help.

Mohammad Ahsan Sadiq

Posted On: 2016-03-14 10:45:28
Hi, This Is Ahsan. I am facing voice quality trouble in outgoing call specific only on some vodafone number series. My outgoing call become "MUTE" just after receiving and it happens again and again. If I receive the call from the same number on same time, conversation happen nicely. I've complained to vodafone 6 to 7 time regarding it but problem is still the same. I am facing this issue everywhere since more than 4 months. Its a serious issue because I am being charged for the those call which are being interrupted. Sir I'm a Job personality and using CUG number and this is affecting my carrier. Kindly have a look into this matter and please do me justice. Regards

Rajalakshmy Srinivasan

Posted On: 2016-03-12 19:42:26
Dear Sir, I am Rajalakshmy Srinivasan, having a landline cum broadband telephone connection of BSNL at my residence for past 1 year 9 months. My Phone number is - 0422-2562221. I am using it from June 2014 onwards. Suddenly from January 2016 I was surprised to get BSNL Bill with excess billing amount. I approached concerned authorities at BSNL and no clear response on this excess billing. They are saying that I called several non BSNL numbers from this number. the bill amount was Rs. 2496 as against my privious bills , it was showing Rs 1135- 1600. Again to my surprise I have received a bill for the month of Feb 2016, as Rs 2456. Again the same reply that I have used several Non Bsnl Numbers. Actually I am using the phone for internet connection and I used to call all my friends or family members through my Mobile phones. I know only 3 Landline numbers That too of BSNL, which I use rarely. last month I have paid the bill Rs 2496, even it is excess payment. I want a clarrifica

Ramesh Chandra Joshi

Posted On: 2016-03-12 14:37:40
Dear Sir, I am a consumer of Airtel mobile with No 7310579505. On 12 Mar 2016, at 0523h I received a message regarding deduction of Rs 75/- for choosing " HOUSE OF MODEL SERVICE" which was not requested by me. On contacting the customer care for requesting Refund of illegal deduction, I was denied.Also my request that the service was not asked by me was not accepted by airtel executive.I request you sir, to take appropriate action to (a) stop such illegal deduction by Airtel, (b)Ensure refund with penalty for causing harrassment. Thanks.

Soumitra Das

Posted On: 2016-03-12 14:34:02
I have taken MTS Device connection .One of MTS department employee called me and descriobed regarding the plan 8 GB unlimited and 599+Service tax pla. Then i propose to the representetive if it will 10 GB unlimited and device absolutly free then i will take the connection. After then they proposed men if i will pay 4 months bill in advance in that case it will be 10 GB unlimited plan and device free. After then i get the connection and ask to the represntetive to provide the 10 GB confirmation letter. But stll now they didnot provide me any confirmation mail and they didn't receive my phone and ignore me. I am giving the details of that employee who told me the wrong information for getting the MTS connection. the employee name is Sneha Das and her mobile no are 8648931549, 8648931540. please do the need full for this type of fraud caller.


Posted On: 2016-03-11 18:37:25

Dolan andyopadhyay

Posted On: 2016-03-11 13:11:02
I am raising a complaint regarding long delay in postpaid to prepaid migration.. I was using vodafone postpaid connetion (no-8017109033). On 1st march 2016 I went to vodafone store . ( Store location -Bonhoogly .BT road. Barahnagar. landmark- opposite -Indian statistical institute.) and placed a request for postpaid to prepaid migration .I paid all outstanding balance as well.I was told by the store executive that the service will be migrated to prepaid within 48 working hours . I have been waiting for over 11 days to get it done but no joy . The conection has not yet been activated to prepaid Today when I visited to the same vodafone store and put my enquery to one of the executive (I got a token for enquiry :token no 119) I found him very rude and impolite with me and he could not give a proper information about the completion of this migration rpocess. I am using my husbands email address .since I don't have any . Regards Dolan Bandyopadhyay Email-

Pratip Mondal

Posted On: 2016-03-10 17:54:55
Recharge idea mobile phone no but not given benefit for my number, mobile company send a sms for me but benefit are not given,

Mamta Sharma

Posted On: 2016-03-10 15:08:01
Respected Sir, I have landline no. 0124 4000050 from Airtel. I am not happy with their services, which I had sent the mails to them. Still they are billing me. Services are already disconnected. Regards Mamta Sharma


Posted On: 2016-03-09 17:29:58
sir i have two vodafone postpaid mobile connection 9050797706 and 9034567769 since 4 years. as per plan vodafone to vodafone STD 300 min free BUT THEY ARE CHARGING . now they have not provided the bill .address dhigawa mandi distt bhiwani haryana 127021. again and again i was asking for bill but store denied that there is no provision for this.even that also so many times complained also done on custmor care. intentionally they hide the bill . since four years are charging this. one more thing late bill fee they had taken so mmany times but bill was not provided. . there are few points highlighted as under: (i) since four years postpaid bill was not provided even regularly asked at vodafone store every month. (ii) late fee taken so many times .we were not aware the last date (III) NO BILL GIVEN HOW I WILL COME TO KNOW THE LAST DATE OF BILL.BUT THEY ARE CHARGING LATE FEE SO MANY TIMES SINCE FOUR YEARS.BILL WAS ASKED MANY TIMES (IV) ONLINE AND EMAILED COMPLAIN BUT NO

Gourav Kumar Gupta

Posted On: 2016-03-09 12:41:05
I am using a reliance sim 9883254084.On 7th march i had balance of Rs.30.58 and a data balance valid upto 2nd march.Still my balance was deducted(Rs. 30.57).I launched a complaint against the issue.I got the service request number as 243787347 which was to be resolved in 24 hours.Next day(8th March) i recieved a message that my request is processed but i dint get my money refund.Today(9th March) i called again but they repeating the same thing "Sir You have used data in excess to your gprs data" even though i had my data balance even at the time of my complaint launch.My balance was deducted for no reason and they are not refunding my money.Please help me out.

Dnyandev Sude

Posted On: 2016-03-08 17:29:25
i paid my bill n then also they are not starting my outgoing from last 7 days.. please sir help me

Mohamed Shahzad Shaikh

Posted On: 2016-03-07 14:10:19
I am a Reliance GSM Customer residing in Mumbai . I had recharged My Internet Pack of 1.5 GB , 2G for 28 Days ( on 23rd February 2016 ) but the Service / Pack got over in Just 10 Days ( on 03rd March 2016 ) .. I lodged a complaint to the Customer Care Once , didnt get any positive Result . Yesterday again I had lodged a Second Complain to the Customer care ( 198 ) and got a negative feedback yet again . Plz Help ..

Bhanubhai vaghela

Posted On: 2016-03-04 15:15:24
Irenewed my simcard legal price is 25 rs. But Airtel office gandhinagar took 50 rs. From me. My cellnum i renewed from airlel is 7600892975.


Posted On: 2016-03-04 14:43:32


Posted On: 2016-03-03 23:38:46
i give request port my sim (9996686072)from airtel to reliance cdma last friday(26/02/2016) in night airtel sim deactivate automatically but reliance sim not activate that incident was 26/02/2016 but still 3/03/2016 sim is not activate day by day making fool the distributor of reliance and also all coordinator who are handle haryana distribution .without number i m feel like please make a file against reliance in court ..

Monoj kumar das

Posted On: 2016-03-01 15:07:31
Rs 600 prepaid balance was not carry forward during the conversion from prepaid to postpaid of Vodafone No 9836038042. When I visit Vodafone Care they told me that there is no prepaid balance but actually there was Rs 600 prepaid balance. This is breach of customers TRUST. When I contact Vodafone helpline they also told me that we couldn't get the prepaid account details. VERY BAD EXPERIENCE WITH VODAFONE.


Posted On: 2016-03-01 14:50:23
We are vodafone customers, but Me & my wife have been facing sim locking problem since 6 months.Already we have complained vodafone customer care several times & also went to vodafone store, Park Street Branch to submit complain. But after receiving complain they have assured me to solve my problem. But till now I am facing this problem. Here I would like to mention that on thursday my sim has locked at 7.19 p.m & my wife's sim card has been locked at 7.25 p.m. But after that I have got know form Vodafone store that our sim cards have been blocked due to handset lost, & also both sim cards have been locked after submit complain from my mobile number. But how is it possible, where my sim card already locked. We are got feared that our personal details is not secure enough with vodafone. If any kind of anti social activity will happen after using our personal details, who will be responsible. My honest request is to solve my problem & my let me ensure to secure our personal details.


Posted On: 2016-03-01 14:29:07
Respected sir, This complaint is against the higher amount of bill which I am forced to pay from 6 months even after having the unbilled usage 0, I have a Tata Docomo Postpaid connection of TTSL, From the day I ported to west Bengal from Jharkhand into postpaid I have been receiving higher bill whenever I check my unbilled usage it shows 0, initially I was said that it was due to my internet usage so I deactivated my internet pack and stopped using internet on my mobile but still the problem did not got sorted, during this 6 month period I have complained to the company several times through the customer care and I mailed the message which came from the company just before the billing date showing my unbilled usage 0 and still I got higher bill, but all I got is silly excuses like sir it must be technical fault and another one that you have not been receiving updated unbilled usage. Please tell me what should I do.

Akshay Sharma

Posted On: 2016-02-29 20:58:19
My complain is against Reliance Smart. Some VAS's get activated in my number even though I do not activate them. I have made complaints to their customer care, they de activate it but in few days again this problem starts.I have made several correspondences with them but no permanent solution is provided and this now creates mental tension and also several times it has been that I have run out of balance in emergency situations because my last deduction was of VAS. Thanking You in advance.


Posted On: 2016-02-29 14:00:08
This is to inform you that I am a new customer who had joint reliance services on 27/02/2016.I got a call from reliance on 26th Feb regarding a new wifi pod connenction (KOLKATA REGION) and it was told that if I subscribe the Rs. 599 pack then I will get unlimited data without any downgrade of data speed. I was also told that even if I use 100GB of data my speed wont reduce. Now, I got to know that I will only get 5Gb high speed data day and night and after consuming this data the speed will be reduced. After calling several times the reliance exexutive who called me for the new connection did not answered my Call. Then, when he recieved the call he told me that he is not in the office and will look into the matter later on. While, a few minutes back he told me he is in the office and is doing something about the matter. Hence, the executive is ignoring me and is harrasing me. Thus, I will cheated by reliance and want immediate action. My reliance datacard No. is 9330332816

Ranadeep Ghosh

Posted On: 2016-02-29 13:14:19
i have already clear my outstanding dues against one of my Airtel post paid number, for which i have alraedy received a NOC from airtel in their letter head. But till date i am getting harrased by calls mails and sms from airtel regarding the payment. Need your help and intervention for the same

arpan jindal

Posted On: 2016-02-28 19:00:22
Dear Sir, Airtel is charging for 3G from me but they do not have 3G service at my residential home. Please ask them to charge as per my usage (2G/3G) and reimburse my money. Many time i face issue of call drop, no voice, no signal at my residential address. When I tried to port out from Idea, they declined my request. I want re-imbursement of call drops, diffrence between 2G and 3G rate as per my usage.


Posted On: 2016-02-28 10:09:23
I have a landline cum broadband telephone connection rom BSNL bearing no. 033 2574 2870. I did not receive any bill or months of Decembe, 2015 and January, 2016. But, a phone call was received by my amily member sometime in February for an absurd outstanding bill o Rs. 2174 which was to be paid by 26t February, 2016. I tried to gather inormations through nterne portal of BSNL and to lodge complaint. The customer complaint portal was not working. I h lodged a complaint to he Chief General Manager on 11th February, 2016. Thereafter, no action has been taken from the BSNLend except disconnecting the broadband connection and outgoing landline connection without notice or inormation causing me immese loss and damage. I contacted local office over phone when they expressed their helplessness n this matter an asked me to contact higher authorities. Being a medical professional and actively involved in international collaboration on medical device research, this has caused me gross loss.

geetha vijayakumar

Posted On: 2016-02-27 21:53:07
sir, i had requested for DND service on my mobile no with bsnl (mobile no - 9746992356), but even after calling the customer care also ,the dnd service is not active. the registration message was received on 8th January 2016, the message said fir activation it takes a week, now its been month but the service is not active , i request u to take necessary action for the same,since the messages and calls are being still coming which is very disturbing. thanking you geetha vijayakumar

Pardeep Kaushik

Posted On: 2016-02-27 18:29:05
Sir, My no. has been port out without my id and without my permission on 19.02.2016. My mobile no. is 8930898989, I used this no. last five years. So, i request you to please help me to pull back my no from unknown person to me


Posted On: 2016-02-27 16:39:31


Posted On: 2016-02-25 12:22:25
Sir, i am continuously receiving missed call from the following number(9043084146).I want to know his/her name and address.Please help me.It may be someone misusing.

Vijay Urade

Posted On: 2016-02-24 17:01:56
I am Vijay Urade and I am using Idea services. since the day i switched to idea from Jan 2015, i am continuously facing problems like network issues, call connectivity, call dropping and 3G connectivity. whenever i raised a complaint they never resolved any issue but sent me a message that my problem has been resolved successfully without even confirming from me. At first i opted for the plan of Rs. 1599/- as i am using the idea postpaid service but due to very poor network and 3G services, i downgraded to Rs.1299/ plan. Professionally i am a businessman and most of my work is done by communicating with client on phone and sending them details about my project through email and whats-app. i suffered a tremendous business loss due to Idea's poor services. On the worst, instead of offering me compensation for my sufferings Idea has now disconnected my outgoing and 3G services since 19th Feb 2016.

Rajeev Nair

Posted On: 2016-02-24 15:44:20
I've been speaking with bharti Airtel regarding an outstanding bill. we had come to an agreed date for repayment of dues as 29/02/2016. and my services were unbarred and I was advised that there would be no further suspension of services till said date. I've now been receiving calls for collection multiple times a day and despite complaints and escalations Bharti Airtel continues to call me for collections despite the fact that we hav reached an agreement on 20/02/2016 that the overdue amount will be paid in full latest by 29/02/2016.


Posted On: 2016-02-23 23:34:36


Posted On: 2016-02-23 14:41:35
Vodafone VAS services are automatically being added without any consent. On speaking with the call centre executive i got to know i need to pay for the VAS service even though i did not ask for it. AS per their records I had clicked on some link while browsing which activated the VAS. He mentioned clearly that I would have by MISTAKE clicked on the link(which is by the way a full page AD not even remotely linked to the VAS) On asking why I should pay for the useless VAS without using or subscribing the executive told there is no other option as of now. Not fair from vodafone that i need to compensate for their inefficint network/activation process. TRAI's 155223 can deactivate the uselesss VAS but there is no number available for refunds from VAS.

Suraj Bihani

Posted On: 2016-02-23 12:52:01
I am a user of vodafone since last 10 years or more but for last 0ne year or so i have got huge amount of bills which were paid by me too and after that i deactivated the internet connection which i was using. all of a sudden again after 6 months or so i am receiving bills of huge amount which i claimed to vodafone but no response from there end and now my connection is being one sided. after repeated mails to vodafone i am not getting proper response. Please guide for the same.

Shreyash jain

Posted On: 2016-02-23 12:47:59
Complaint regarding Reliance Telecom company: 1. I had subscribed to their Rs. 599 Unlimited plan for free calling and 3G internet services. But the speed on nte is very slow and many times not available even at the heart of the city.

Vikas Kumar Ram

Posted On: 2016-02-22 13:30:40
My no 8444966439, reliance gsm Kolkata, has problems with my Internet connectivity and internet speed. I use 3g service for my Internet connectivity. I called many times to reliance costumer care for many problems and they solve some problems but they don't solve many problems and they blocked me as i am not able to contact with them. My previous compaint numbers - 242433145 and 242639802. Therefore i request you to take my compaint against them.

Vinay S

Posted On: 2016-02-22 12:17:52
Hi, I had a vodafone number and I tried to port it number to another service provider. As per process, I raised a porting request on 16-OCT-2015 and submitted the required documents to the new service provider. The address verfication was also completed. As on 16-OCT-2015, the amount outstanding in my number was Rs.438/-. I had made an initial deposit of Rs.500 to vodafone while buying the number. A vodafone executive called me and i updated him the same, that i'm porting the number to another service provider, deduct the balance amount from my initial deposit, as I'm getting the number ported. He told fine and he will get back to me after checking the details. He never came back. The same thing happened two more times. Now, i've received a notice to appear in consumer or make a payment of Rs.500. Since they already have a deposit of 500, why should i pay again? I want to get my number ported. I'll never buy vodafone services again. Regards, Vinay

Ritesh Mishra

Posted On: 2016-02-21 09:44:37
I have been a Vodafone customer for over 5 years now, and I am very disappointed to see very cheap tricks Vodafone is playing with the customer base. There has been instances in the past where unwanted services has been activated on my Vodafone number XXXXXX2278 without my knowledge and confIrmation and the charges being deducted from the main prepaid balance. I had already raised and got this issue resolved in the past, but unfortunately, Vodafone is back at it again. I woke up to surprise this morning and realised Vodafone has deducted Rs. 189 from my main Prepaid balance over the past two days for the services that: 1. I am unaware of 2. I have not requested for 3. I have not confirmed to activate This is very ridiculous and has happened not only to me, but with many people I know using services of Vodafone. I recieved notifications for the activation of these unconfirmed services with charges being deducted from my main balance.

Ganesh Nyati

Posted On: 2016-02-20 10:27:17
Facing problem with Vodafone regarding closure of phone citing negative verification

Ms. Sanjana Tiwari

Posted On: 2016-02-19 15:05:48

Aparna Saxena

Posted On: 2016-02-18 21:52:42
Hi Sir, I had bought p 680 on 10-9-2015 ,it stopped charging in the month of October 2015 ,since then I have logged several complaints ,posted blogs no mmx 0212151816781, SER144960902566,SER144968669181,186410 , SER145574973710 and not even a single time tech team called to fix it .In the month of december when I logged the first complaint they said that this phone has two IMEI numbers and I had only one on the bill as the phone was off there was no way I could have got the second one ,so they made an excuse and rejected the service even though I had paid for this phone and had a bill.After a lot of struggle i Finally have both IMEI number and have logged fresh complaint they still are not ready to fix it ,I took it to three service center they said that they do not have a technician to repair it ,they will simply replace it with the help of premium dept .I called them hundred times ,they never responded and my phone is still,lying turned off after 4 months even under warranty


Posted On: 2016-02-18 18:24:03
Dear Sir/Madam, I have got Vodafone sim card no. 9050129201 from badhra distt bhiwani for the name of Surender Singh S/o Sh. Rajender Singh in july 2008. 05.02.2016 My sim card has damaged. i go to vodafone care for reissue my sim card. that they tell me that this sim is show in our record for the name of Parveen S/o Ranniwas from uklana mandi hissar. they tell me that if you want to get this number they should be post paid connection for three month. please help me for reissue my prepaid sim card. I shall be thankful you Thanks & regards Amit Kumar 9416816033


Posted On: 2016-02-18 17:46:17
I have get Vodafone sim from bhadra bhiwani for the name of Surender Singh S/o Sh. Rajender Singh in July 2008. my sim card is damaged. but when i go to Vodafone care for take new sim card. They tell me that this sim is show name of parveen kumar so i cannot give sim. they field wrongly data. it is mistake from vodafone side it is those internal problem. So please help me


Posted On: 2016-02-18 12:45:40
Sir, My I am a user of t24 and my number is 8460705744. 120 rs has been deducted from my balance on 8/2/16 and when I enquired the customer care, I was told that it was cut because I had crossed the free usage and no refund will be given in such situation. But yesterday when I closed my net, it showed 10 mb free usage was remaining. Also I wasn't warned that my balance will be cut for such over usage. I also mailed my complaint but yet no response has been received. So I request you to look in the matter seriously and help me in getting my refund. Thank you.

Santanu Sikdar

Posted On: 2016-02-17 11:34:19
Myself Santanu Sikdar, My Idea number is 9088709000. On 08/02/2016 I've requested for migration Postpaid to Prepaid through Barasat Idea Showroom (Kolkata), I've submitted all of required documents, they give me new prepaid blank SIM (Charged Rs. 50/-) and ensured me that on 10/02/2016 after 4 PM my prepaid service will be continue.... I recently visited My Idea point for this regarding, they were told me that its need some more time to activate... On 12th Feb I have raised a Service Request, My SR no. C1-58835930246 and will effect from 16 th Feb (As promised on mail). But till now my prepaid SIM and service doesn't started or working..... I am requesting that please activate my new prepaid SIM as soon as possible.... Thanking you.....


Posted On: 2016-02-16 22:45:42

Bineet Sharma

Posted On: 2016-02-16 21:53:52
Disconnection of number without intimation


Posted On: 2016-02-15 16:29:47
On 15-01-2016 IDEA Cellular Ltd. did not credit talk time as offered by them. I requested several times but the company refused to hear me and was taking plea of the conditions which were not disclosed/ communicated in their offer. The amount disputed is only Rs. 5/- but the way IDEA did not credit that and their attitude towards a customer were humiliating. I want justice so that IDEA shall not cheat customer in this way in future.


Posted On: 2016-02-15 16:28:03
mobile simcard port but new card not given to me till now.

Amit Sengupta

Posted On: 2016-02-15 12:48:03
My Airtel Delhi post paid no 9717984406 is getting ported to Calcutta telecom circle in Airtel network. I have submitted my papers for porting this no to Bama Telecom (Airport Gate No.1) on 5th February. I regret to inform that till today, my Delhi No. has not been ported to Airtel Calcutta Circle. Yesterday, i verified from 9717984406 to Airtel's 59059 no at around 11.30 am but even after one whole day have passed, my no is not active. I have already registered complaint with their customer care. The agencies handling this is facing some real technical issues and have messed up the porting and not been able to solve it. Till it gets sorted, you can reach me on 0-9971877831 (this is also a Delhi no but is currently working). I am writing this mail for urgent redressal for my porting. Hence i am filing a Complaint on Consumer Forum against Airtel charging a hefty compensation for mismanagement, harassment and failure to port and wasting my time and energy.

Sumit Narula

Posted On: 2016-02-15 11:58:11
I received an SMS by Vodafone, saying "1GB 4G data absolutely free. SMS GO4G to 199. Upgrade to a 4G SIM. Visit ur nearest Vodafone Store by 2nd Feb." I visited Vodafone store on 31st Jan and got a new 4G SIM. I called Vodafone customer care and was told that I have 1GB 4G data to use for free. The executive also told me that since I have only 4-5 days remaining in my current bill cycle, I will be getting another 1GB 4G data in my next bill cycle starting from 6th or 7th. Meanwhile, I kept receiving messages, saying you have used . I called customer care again and was told not to worry about messages since free 4G data balance is there in my account. From my new bill cycle, I got my plan changed to '349 bumper plan' with 1000 local & STD calls with 300MB 3G data for 100 Rs additional. Since I have 1GB free 4G data plus rest of 4G data from remaining days of previous bill cycle, which currently shows when I check my current interent


Posted On: 2016-02-14 21:39:13
Mobile No 9830021674 in my name is a post paid Mobile Telephone connection provided by Vodafone Kolkata. Because of heavy billing, as the charges being registered and increasing despite limited use, I requested for long back to extend the Internet Package Plan to this Mobile No. Vodafone Customer Care reported to me when contacted over phone that the request was pending approval by higher ups as on 29 Dec 2015.The Company again charged heavily for the entire month of Jan 2016 and till the beginning of Feb 2016. Even stopped service twice in between. Unfair practices.


Posted On: 2016-02-13 09:02:17
I had given ECS mandate for the postpaid connection bearing no.7799458655 of Vodafone network. On 18.08.2015, I went to the Vodafone store, Opp. SBI Branch, Jail Road, Visakhapatnam and I paid Rs.450/- (the entire outstanding due amount as on that date) at that store and requested them to disconnect my said post paid no. and also to cancel the ECS mandate that I had given. Even though I paid the entire dues and given signed request forms for cancellation of cancellation of my post paid connection along with my ECS mandate, an amount of Rs.450/- has been debited to my account through ECS the next month i.e. September-2015. I visited the Vodafone store at Jail Road in the month of October-2015 and 4 more times in the subsequent months for refund of my Rs.450/- but, to my dismay, I have not received my refund so far. Further, the Store Manager, Mr. Siva refused to accept and acknowledge my written complaint in this regard and advised me to complain through email.

R S Dangi

Posted On: 2016-02-12 19:28:09
Dear Sir/Madam, I am once again highlighting that Reliance Communication customer care has not been responding to my email. They have not actioned my request to convert my mobile 9323799149 from post paid to pre-paid. I had applied on 02 Feb 2016 to Dwarka Communication Reliance outlet but no action taken. On 10th Feb 2016 I resubmitted my documents for change over and cleared all pending due as on 10 Feb 2016. No action has been taken so far. I have kept my mobile off since 10 Feb to avoid any more charges, yet Reliance once again shows dues outstanding. Company appears to be fleecing customers for no reason. Secondly my prepaid mobile 8080799536 had 250 amount balance till yesterday.Today, it shows nil. Reliance Communication needs to take care of these fleecing issues and will get a bad name for bad service. My request to customer care is that this email may please be forwared to Mr Anil Ambani Chairman of the company so that he knows as to what is happening in his company. I


Posted On: 2016-02-12 14:06:21
Sir my last six month bill amount is less then 300 but unfortunately i have shocked that my present bill amount is 16472.55 against my mob no.9330819511 i am suspended by the vodafone from 21/01/2016. I have complained every where to vodafone from 21.01.2016 but their totaly ignore me & i am not getting any kind of cooperation from vodafone & my work is hampering till date. I think you will do the needful.

Swapan Kumar Bose

Posted On: 2016-02-10 19:37:46
My aircel no 09903309809 has been deactivated from 8th February, 2016 with out any prior intimation from the service provider. I have repeatedly contacted the customer care, aircel store. But they are not listening the problem. My no is very important for me as it is registered in bank, LPG gas and many other places. And daily I am getting harassed by aircel. I want to lodge a complaint against them.

parimal das

Posted On: 2016-02-10 19:00:56
Dear Sir > > I have always a billing of 300-400rs month after month and year after year > > Now someone called up saying that my bill rs 5000 plus where as my net > > connection is for bare minimum .mainly for what`s up. .after that limit it > > is supposed to get disconnected > > It is a kind of harassment to a customer like me for so many years > > Please immediately remove that fab failing which I am liable to surrender > > all my connections > > This is unethical means form a customer ,,,TRAI hope you are watching > > Best regards > > Parimal Das

Vidyadhar Bivare

Posted On: 2016-02-10 15:37:03

Sonu Dhiman

Posted On: 2016-02-10 09:36:19
Sir my mobile is in service center from two months for password unlocked. Please help sir...!!! Mobile Company - Meizu Model- M1 note Service Center Address- Shankla Telecom, UG-6. Ground floor, Golden jublie plaza, Sec-12, Old delhi road, Near Hotel chaoupal & saraswati complex, Hotel countryinn, Gurgaon, 122001 Mobile Submit Date- 21 dec 1015

Nabakishore Kalo

Posted On: 2016-02-09 23:47:11
Dear Sir, I took a vodafone 3G sim 3 months back with a monthly rental plan of Rs850 for 8GB data (from vodafone's sector-5, salt lake outlet) Now, I have a received a monthly bill on January end with a sum of around Rs 8200. I spoke to customer care and they say that they have attached a 12 month advance monthly rental for which i have to pay now. However, as far as i remember i have never agreed to such plan. Now, the services have been temporary suspended which won't be resumed until i clear the whole amount. My request to the authority is to take stern action such companies who are fooling the normal public and taking advantage. Also, i would like to help me out in resolving this issue.

pratik yadav

Posted On: 2016-02-09 21:51:39
my mobile no 9821693070 i have ported it from airtel to docomo in plan of 222 turbo. i got my first bill of 426 rs including roaming charges of pune and nearby but while talking plan docomo exeuctive told me roaming is free all over maharshtra and goa. that excutive name is meher. i have proof of it i have attached voice clip listen to it. docomo executive says roaming is free for mharshatra and monalisa das is also docomo employee she says roaming is not free so why they are making full to me. my questions to docomo are follwo 1) docomo says pune comes in rest of maharshtra and in map of maharashtra pune comes within maharshtra why this contradiction on customers? 2) why i have to pay excess roaming amount besides your executive told me roming is free Besides im contacting the appellet authority but sending me same mail again and again this is the worst customer care and appelllet authority i have seen. as we aware citizen we have to stop all this things reply is needfull.

somnath saha

Posted On: 2016-02-09 15:00:11
I have recharge Thru' Paytm Rs 122/- ( As per Paytm website information if we recharge Rs 122(select special Recharge) i will get Local call-any net @1.4p/ 2 sec but i have not received this benefit.) but i did not got actual benefit. But I have mail to paytm they did not refund me. My order details as follows. Order No :1391408967 dated 10.12.15. Please help me in this matter. Once again request please arrange to refund me Rs.122/- because paytm each time just cheat people. I already sent mail several time to paytm but they did not refund. -- thanks n regards, Somnath Saha. M-09433662287

Vishal Narayan Londhe

Posted On: 2016-02-08 16:59:23
Dear sir/ madam, Sub- Illegal plan change activity as well as illeagal charged high for last to months billing period (Tata Docomo_Postpaid No.8308368047). I the undersigned kindly request to raise complaint against TATA DOCOMO_postpaid service for the illegally plan changed in June 2014. Before 23 June 2014, my plan was "GSM_SuperBonanza_60000LS_1.2" and plan details were like - 60000 seconds calling, 249 sms and 200MB data(3G). This activity did by company without informing me to change and didn't informed me till last 2week. Where illeagally plan changed to "GSM Super Saver 249 Plan". There is another additional value added servies activated that is "GSM New GPRS 2GB@50RS Pack Monthly Rental". As per plan "GSM_SuperBonanza_60000LS_1.2" and "GSM New GPRS 2GB@50RS Pack Monthly Rental", there is data 200MB(3G) and 2GB(2G) is available[(200+2048)MB,Exceed limit 2248MB]. From last two billing cycle, company charged me illeagaly higher.


Posted On: 2016-02-06 18:46:10

Jitendra Kumar Singh

Posted On: 2016-02-06 13:05:27
Dear Sir, Myself Jitendra Kumar Singh, I have DTH Connection from DishTV with VC No.01521431348 , When I try to make my own channel pack at Dishtv website, they charges for Free To Air channels also, how Dishtv may charge for Free To Air channels, a phot of dishtv web page containing the price of Free To Air channels is attached with this mail. Please look after in this matter. Thanking you Jitendra Kumar Singh 9410073957


Posted On: 2016-02-06 03:15:16
This Reliance GSM number 9681811334 is repeatedly giving threatening calls? Please Advice & Help

Shailendra Shukla

Posted On: 2016-02-05 17:50:15
My Land Line Telephone Number is 02227697257 form MTNL and either broadband is not working or phone is dead I have complaint multiple time with no response ,MTNL team close the complaint without repairing fault .

Pankaj Soni

Posted On: 2016-02-05 16:18:06
I Have Paid My Bill of Airtel Mobile at Sai Shakti Enterprises, Telibandha, Raipur CG - 492001 on Jan. 2016 but they haven't updated my number and just because of them I am unable to call anyone so please help me. I want to take some serious action against them


Posted On: 2016-02-03 12:08:00
Reliance service provider has changed my post paid plan from 350 freedom to 175 normal plan without any prior information and I have also not made any request for plan change i.e on record. After wrong plan change they have charged wrong net charges. I have complaint regarding the above matter to customer care, reliance store, appellate authority delhi to Mr. Santoshree Biswas and Mr. Rahul Tondon and also visited head office Barakhambha to meet them because reliance store has told that only appellate authority can handle this case and only they can decide for waiver and plan change. When I visited to their office on 31st jan,2016 they did not want to meet but Mr. Santoshree Biswas has spoken on phone and assured that all issues will be resolved in 2 days. But Yet they have not taken any action and fyki I am following up since 16th Dec,2015 regarding above complaint to customer care & reliance store.I am sending you mail which has been sent by me to appellate authority.

Neeraj Dahiya

Posted On: 2016-01-30 16:59:02
I bought a phone Yutopia,from on 17 DEC 15 and was delivered on 28 DEC 2015 the phone camera lens dropped from the phone and it is also getting a lot of scratches. They sold the phone claiming Most powerful phone on Planet,Now when i approached them they asked to deposit the phone for 20 days to check if they can do any thing. and they will not give a standby device. and there is no surety from company the they will change it. There are people complaining in there Facebook page they have taken more than 3 months without resolution. there are lot of other people complaining the same in there official forum but they are not replying. you can use the link to see how many people are suffering. Kindly help all the people.

S Paul Choudhury

Posted On: 2016-01-30 14:51:23


Posted On: 2016-01-28 13:59:05

Ashutosh G Panicker

Posted On: 2016-01-27 22:14:19
Sir I port my no(9958286260) reliance on 26 Jan 2016 by paying 200₹ but its network is not working good as they promised.when ever anyone calls me my number is always switch off or out of coverage area. Call drop is always there on each call. Important thing is that when I was porting my no reliance people said my bill be of 599+ taxes but no they says its 1199 . When I complained it to customer care they won't take any action. I have been cheated by reliance hence want to fill complaint and take it legally.

Mukesh Patra

Posted On: 2016-01-26 21:09:45
My vodafone no-9735237050, postpaid connection.kolkata circle. i used postpaid connection last 3 months. there are some value added service added last 3 months without knowing. i dont know the value added pack type. i called vodafone customer care number they told they cant do anything for me. i have to pay more then rs.50 extra for value added service per months.please help me to refund my money.

maqsood ahamed

Posted On: 2016-01-25 11:23:12
sir, i am Maha krishi Sanchar CUG plan (BSNL, Maharashtra State) holder since last 4-5 years. MKS plan starting Rs.109/- STV get 400 minutes to other Network, 200 minutes to BSNL network, 1 gb data, 400 SMS. The BSNL maharashtra change this plan from 1.11.2015 and charged STV of Rs.141/- get 50 holder since last 4-5 years. MKS plan starting Rs.109/- STV get 400 minutes to other Network, 200 minutes to BSNL network, 1 gb data, 400 SMS. The BSNL maharashtra change this plan from 1.11.2015 and charged STV of Rs.141/- get 50 minutes to other network, 700 minutes to BSNL network, 400 mb data and SMS etc. Sir, please give directives to BSNL authorities to provide MKS CUG plan previously planned and no change to previously plan.

Vijay Urade

Posted On: 2016-01-21 18:49:55
My name is Vijay Urade and I am using Idea services and my number is 8657335884. since the day i switched to idea, i am continuously facing problems like network issues, call dropping and 3G connectivity. i m providing you the details below for all the complaints that i have raised till date. whenever i raised a complaint they never resolved any issue but sent me a message that my problem has been resolved without even confirming from me. At first i opted for the plan of Rs. 1599/- as i am using the idea postpaid service but due to very poor network and 3G services, i downgraded to Rs.1299/ plan. Professionally i am a businessman and most of my work is done by communicating with client on phone and sending them details about my project through email and whats-app. Last week without informing they disconnected my 3G services for 6 days. How can a person in 21st century stay away from internet for so many days ! Please help me out ! Thanks & Regards


Posted On: 2016-01-21 14:37:02
I have applied for porting from Relaince to idea. All most 10 days have been passed but no service as been started , then i called executive , he told me that my request has been cancelled,if i msged again then i my service would have been started on coming wed, so i told him to refund my security deposit of 300 as i don't want porting.Next day i made a recharge of 340 on reliance and after some time i got a msg that idea service has been activated. I have called on idea centre may times and told the same thing , they r saying keep idea for 3 months then i can again port in reliance.But i don't think that i will return my reliance recharge. Idea executive has assured me that i will get back my balance.

Surendranath Prabhu

Posted On: 2016-01-20 10:31:24
Dear Sir, I have been using a mobile number (9820731038) from Vodafone services for the past more than years. For the October month they have charged me for a monthly bill amount of Rs13,500 saying, I have used 20 MB of internet data when I was in Germany. I had visited Germany from September 30th to October 10th however, 1. I wanted to confirm that I had not used the data services during this time at all. So Vodafone is unnecessarily charging me for the service that I never used. 2. Also, I had just asked for activating International roaming in December 2011 only for voice services. I had never asked for activating data services from them any time. I am surprised to see how they can activate data services even when I had not asked for it. 3. Also, I had asked them to show me the details of websites or downloads that I had done and till now they could able to show me any of the details of the data services that I have used.

Vinay Verma

Posted On: 2016-01-18 16:52:03
My MTNL landline number was down for a long time.Docket No: 548 Register Date: 8/6/2015 My broadband is still down. 09/12/2015 Docket 871499 Have written to them several times over portal and to Nodal officer AGM and GM, I want my broadband to be restored. and I want refund of my bills the line remain dead and the broadband did not work


Posted On: 2016-01-18 12:56:08
I bought an Airtel 4G Hotspot device + new connection from he Airtel 4G outlet in Royal Meenakshi Mall, Bannerghatta Road, Bangalore on the 14th of this month. My issues are: 1) did not receive a Bill for my payment of Rs.2250. 2) was told by the Sales Representative that the connection will be active the next day i.e. the 15th. I haven't got the connection yet. 3) on calling the Airtel Toll-free, am always told "technical issues ... will get connectivity within 24 hours). Nothing happens. So, I wrote to the Airtel Appelate Tribunal ... and they repsond by sayiing "will be completed in 72 hours". It just carries on ... I would like to escalate this issue to a higher Authority who can book Airtel against: a) Unfair Trade Practices - no Bill b) Mis-selling c) No connection on time. Please help.

Moulinila Sengupta

Posted On: 2016-01-17 00:24:16
I use Vodafone data plan on my no 9830521378. I was using 3gb post paid plan, while a Vodafone customer executive called & offered me the 4gb plan and I accepted it. But when my bill came, it showed some usage charge of Rs 204 on 10th Dec 2015, while my plan was unlimited. I called Vodafone & they told me that my previous plan ends on 9th & as I opted for a new plan, the internet plan on my datacard was deactivated. So, I have to pay this charge. But I was not told about this. I feel cheated. But Vodafone is doing nothing for this. I lodged a complaint on Vodafone & sent mails. But no reply from their side. I want justice about this matter.


Posted On: 2016-01-16 15:30:28


Posted On: 2016-01-16 15:27:28

Shriram Kunwar

Posted On: 2016-01-16 15:19:39
My mobile Number 9426513787 pre-paid, service provide: Vodafone, has been barred by the service provider without giving any written statement of any dues of which (Rs 205/-) they had claimed two days back by SMS. I have paid this due at their counter after requesting for statement of the due which was not provided to me. I was told that my connection will be re-established within two hours which has not happened so far. I have been left at the mercy of the service provider being disconnected of my banks, prospects, customers and even family. I am incurring unprecedented losses in terms message given by the service provider as "number not in service". It a business number. Who is going to take the responsibility of huge financial and goodwill losses and mental agony I have been put to ? Please help me by making my connection regular to the earliest.


Posted On: 2016-01-16 12:36:34
I have been charged for using internet services for my postpaid connection by vodafone which i have not to lodge a complaint against them

Saranik Mahapatra

Posted On: 2016-01-15 18:31:11
In my last vodafone bill, I came across a roaming charge of Rs 4022. On asking for details, I was told that I had an international roaming charge of 3470.5/- for internet and 430/- for receiving calls. I was in north bengal in Chapramari and Gorumara forest range and was no where near to Bhutan. I am not sure if a customer has to pay for international roaming by staying in India.

Arvind Kumar

Posted On: 2016-01-15 13:28:06
Hi, My Micromax gc313 phone was not working which I bought just two months ago and I submitted the phone in Service center Gurgaon and they replaced the phone with completely different headset and that too even not starting and they said to call customer care and when I called customer care they said that I should go to service center and make them talk to service center and they would help. After that Simran Disconnected the call saying there is no response from the Customer side so disconnecting the call while I was shouting that can you hear me. Job no:- N060197111520056456 Phone Imei : 911428100220509 Please help this the worst customer service

Ranu Bose

Posted On: 2016-01-14 12:51:04
I am 85 years old and live alone.I had a landline connection of reliance my number was 03332929479.for the last few years my phone was not working properly so i complained to the company.i have complained more than 15 to 20 times but all they did was send a mechanic who opened the phone and did something to start up the phone but within a week all problems returned.atlast i told them to disconnect my number.but they made several excuses.i am an 85 years old woman living in a house alone so i couldnt think of anything else and stopped paying the bill so that the reliance telecommunication would disconnect my number.i told them that once they disconnect the line i will pay the they are continuously calling me and abusing and threatening me.please help me in this matter.i am old and i am sick and cant go out of the house.if you kindly help me i will be highly obliged.the numbers from which they are calling to threaten me are - 00919015160725 and 09015174961

Ruju Bhavsar

Posted On: 2016-01-13 15:05:52
Respected Sir/ Madam, My self Ruju Bhavsar livis in Paldi area of Ahmedabad City, Gujarat, India. As we all know that Internet is one of the important part of our lives nowadays and the importance of it increases day by day. I have took economical plan of known Company named SPIDIGO Broadband and Internet Services but from last almost a month they are not able to give service as they have promised and not even able to manage any complaints and not even ready to give money back as its not their policy. Above all, they have many complaints so far but didn't get results as required. I would be so great-full if you look into this matter.

Ruju Bhavsar

Posted On: 2016-01-13 14:22:31
Respected Sir/ Madam, My self Ruju Bhavsar livis in Paldi area of Ahmedabad City, Gujarat, India. As we all know that Internet is one of the important part of our lives nowadays and the importance of it increases day by day. I have took economical plan of known Company named SPIDIGO Broadband and Internet Services but from last almost a month they are not able to give service as they have promised and not even able to manage any complaints and not even ready to give money back as its not their policy. Above all, they have many complaints so far but didn't get results as required. I would be so great-full if you look into this matter.


Posted On: 2016-01-13 00:36:25
eliance mob no. 8927543634( used by my wife ) shows registration failed from today. tapas kumar Chandra 12:05 AM (30 minutes ago) to ncdrc tapas kumar Chandra 10:19 PM (1 hour ago) to customercare, RCOMAppellateA., rcomappellatea. Sir with due respect I want to draw your kind attention that the above mentioned Mob. No. shows "registration failed" from today morning. I don't know the reason. At about 9 to 9-15 p.m. customer care says the the sim is no longer activated. I want to know what is the reason behind it. I have another two Reliance Mobile No. 8927289097( used by my daughter ) & 9832510942( used by me ). This occassion happens repeatedly. So, I am decided to port the another two nos. to another service provider because the number is most important today. As per version of customer care the No. 8927543634 not portable also. I want the Mob. No. 8927543634 because the nos. is given to various important depart


Posted On: 2016-01-12 16:49:36
Dear Sir/mam. I am call this international no 00221764527317 in Senegal dial call and after engedge but videocone Telecom deduct my bal.45 rupees and I call complaint no 198 but not refund my balance help me sir

Rajesh Sharma

Posted On: 2016-01-12 11:09:08
Dear Consumer Forum, This is in reference with Portability of my Mobile connection(presently Aircel) intended to get Airtel. I had submitted my documents along with cash 250/- to field executive who came to my office with a Code(which was shared with me) he did not give me any receipt for cash, said its not required on 31st Dec 15. Since that time I am following with Airtel but there is no response from them.

Ritwick Ghosh

Posted On: 2016-01-12 08:12:59
Rs. 35 balance deducted due to automatic VAS activation. When contacted with customer care, they are saying that it was activated while net surfing while I haven't clicked on any links. They are not ready to register a complaint against this. Please help. Operator- Vodafone No.- 9647382096


Posted On: 2016-01-09 18:28:09
hello sir, i am praveen kumar , my aircel prepaid number 9738915668 ,morning my balance 1250 rupees deducted autoamtically , i am used my 3g net yesterday night , while i am downloading a movie 3g net i will take more than 4 hours but it will not downloaded even 10% also , after 12am my balance is totaly deducted 1250 , this is very worst sir, my dady is ex service man, surely if i am not getting refund then i will go to consumer court , sure i am verrrrry anger on aircel service if balance is having above 1000 mean deducted our balance easily , we are normal people in india, if this kind of torture is so hurt for daily workers , please reply and refund atleast some amount pls

Vikas Pratap Singh

Posted On: 2016-01-09 05:45:49
Hello Sir, My brother submitted his YU Yuphoria phone (model code: SERYMOB003) on 10/10/2015 to M/S Rudra Services Gr. Noida under warranty. It's been 3 months since he submitted his phone. Before 1 month I visited to their Head office. They promised to deliver my handset within the same week. My brother is still waiting for his handset.

SAMIR Kumar Roy

Posted On: 2016-01-08 12:25:47
I was customer of Tikona broad band services in Pune, but due to change is location to kolkata i requested tikona to transfer the connection to one of my friend. But after repeated calls no one showed up, so the representative said not to worry he will shift the connection in my absence too. Now suddenly i got bill of Rs1500 of penalty charge of not submitting the device. and from today morning i am getting threat calls to appear in delhi court and all my bank accounts are seized. tikona is completely harrassing me and not giving me good explanaition. Regards, Samir 7769928109

Rinku Choudhary

Posted On: 2016-01-08 10:32:01
sir i am using aircel prepaid number 9587944453, my complain for balance deduction,regularly my balance deducted rs 3 for unknown sms charges call center not responded

Sabyasachi Panda

Posted On: 2016-01-06 16:47:58
I was using a Reliance prepaid SIM no.9861062421 in the name of my brother Debjyoti Panda. Suddenly I was not able to use the SIM as no outgoing or incoming call was possible. Not able to use Rs. 105/- talktime in it. Inspite of repeatedly trying to lodge a complaint with the customer care of the operator failed to lodge a complaint or solve the problem. Please help.

biswajit behera

Posted On: 2016-01-05 16:44:27
Improper diagonisis, undue service charge and significant delay service by CCOM Technologies Pvt. Ltd.


Posted On: 2016-01-05 10:38:02
I want to make complaint against DTH provider TATA Sky. There dealer sold me 3 connections with different name and know I am asking tata sky to club all the connections because they are charging more in monthly pack. when I called to customer care they refused to club before 6 months. I don't know where was this clause at the time of selling connection. Request you to help in same regard. Below is the email sent to them ---------- Forwarded message ---------- From: Mohit Sharma Date: Wed, Dec 9, 2015 at 4:44 PM Subject: Re: Clubbing all connections To: Cc:, Dear CC Team, As per your previous mail, please find the attached NOC on the same. Hope this clubbing will be done ASAP. N also suggested the recharge plans for activation. Best Regards, Mohit Sharma 9540383293 Tata Sky ID 1166352201 Tata Sky ID 1168903589 Tata Sky ID 1166351443

Kaushal Kishore

Posted On: 2016-01-05 07:26:45
Sir,Telenor is not providing net facilities properly,I made several calls to them but they didn't sort it out,they say it will okay by midnight etc but the problem still persist,in this way our dats pack is not used by us and money gets wasted.Do they have right to do this with consumers sir.please help,there are several students who faces such problems.

Pardeep Sharma

Posted On: 2016-01-04 14:14:48
I Have sent phone for repairing in Panasonic Care from last 65 days whereas he has intimated that it will be returned after 20-25 days after proper repairing but till date i have not received my phone due to i am facing much problems. I have made a number of call in their customer service helpline number i.e. 18001028989 and also made the call at panasonic care in Rohtak near Pizza Hut.


Posted On: 2016-01-02 13:30:52

Raman Karanjkar

Posted On: 2016-01-02 01:03:13
I have recharged data pack of Rs.251/-on BSNL PORTAL on my BSNL mobile no.9405548797 on date 08.12.2015. Recharge was not done successful. Amount debited from bank but mobile recharge not done. I have lodged complaint on same portal (Docket No.20151208049904) immediately. And from that time this docket no. is still pending, I have also lodged four complaints on Bsnl's customer care portal (Docket Nos.L081418628, 1L091473587, 1L161490830, 1L211464654) but my complaint has not been solved or I have not got back my Rs.251/-. I have also send an email to '' but I am not getting any response from anyone from BSNL. Every complaint should be resolved within 24 hours but here is clear violation of rules. My demand is I should get my money back urgent and action must taken against who is responsible to kept my complaint pending.


Posted On: 2015-12-31 21:38:07
Dear Sir/Madam, I am Reliance GSM customer and here to inform you that my mobile account balance was deducted on 24th Dec 2015 at 7:23 pm due to activation of a service like VAS Games Club and charged Rs. 21/- from my main balance. Immediately I made call to customer service and reported that issue. I also asked to refund my deducted balance and stop this service immediately. They assured me that they have registered complain and told me that you will get your deducted balance within 24 hrs. I asked to registered complain no but they refused to give any complain no. Next day called but same thing not given any complain number and told me it will be reund and service will stop within 48 hrs. After waiting found no balance refunded. So i called customer care on 28th Dec 2015. This time they send one complain id :241391265 and told me withing 24hrs it will be resolve. But next day msg received they can refund deducted balance after 4 days. Kindly resolve. My Reliance no. 9883407769.

Mrs Sita Mondal

Posted On: 2015-12-31 15:38:41
  Discrimination on the Part of AIRTEL Respected Sir / Madam, AIRTEL is deceiving people, falsely luring people by Full Page Advertisement in Newspapers, offering call charge @10p per minute from Airtel to Airtel. While I am having the facility in my Airtel Number 9748104710, my husband Mr Shyamal Kumar's Airtel Number 8420927818 is being deprived of the same, despite several complaints, leaving us in trouble. Would you be kind enough to take appropriate action in this regard, to restore the facility in 8420927818 with immediate effect. With due regards and in anticipation with. Yours faithfully Mrs Sita Mondal W/O Mr Shyamal Kumar Mondal, Ranabhutiya, 1 No. Nepalpally, P.O. Panchpota, District South 24 Parganas PIN 700152

chiging habung

Posted On: 2015-12-30 19:33:11
Dear sir i've been using airtel sim since 3-4 months and the sim was block without any prior nnotification. So i went to the office to replace my sim but the agents are refusing and asking 100 rs with my documents to renew it . When i talk with customer care they told me. U dont need to pay the money. I got confuse and went. Back at the office and informed them but they are misbehaving and didnt gave me and satisfied answer . Sir its not about the money but the matter of our right . They think that we r fools dont know any thing in this matter . So i requeat u sir pla kindly help me to deal with those agents. I hqve wasted all my time running for this sim. Thanking you sir Yours faithfully Chiging habung

Abdul Gaffar

Posted On: 2015-12-30 14:45:31
Dear Sir, I have a number 9964000437 service provider is Idea communication, 29/12/2015 at 9.07am i got a message from IX-612345 like this "Welcome Back! RC17 - All local Mobile @1.25p/2sec for 28D FTT55-55TT for 7D RC26 - Get 200MB 2G for 7D RC199 - Get 35000 local & National sec for 28D", i reacharge Rs26 same day at 11am bt i got only 130mb, remaining 70mb benifit iam nt get, then i called to customer care they told that we are nt send this type of msg to u, so iam so unhappy from Idea Co., The idea company send a offers msgs, bt they nt fullfilled offers, so many of them nt complaint about it bcoz their busy schedule, so please provide justice to me, and please take auction on Idea Communication. Thank U.

Dimpy Tolani

Posted On: 2015-12-30 13:53:36
Sir/Mam, I'm Dimpy Tolani, A Manager of Indusind Bank and was subscribed to Vodafone postpaid Rs.149 plan on my Vodafone number (8511252625), but from last 2 months, Vodafone executives have changed my plan without informing me about the same, at last doubling my bill amount. This is the worst service and experience one can receive from Vodafone, A brand that lacs of people believe. Moreover, all my employees are having the same plan but because of this poor service, we are planning to switch to other telecom brand (Airtel) resulting into almost our 2000 employees of Gujarat would be probably a great loss for a brand like Vodafone. The same shall also get viral on the internet with this complaint, requiring a complaince support. I would sincerely ask the concerned person to refund my bill and stop the uncessary services that gets started without informing. Looking forward to get your positive revert on this matter.


Posted On: 2015-12-30 09:55:57
Sir, I recharged my Airtel Mobile number 9797431604 on 3rd Dec 2015 for Rs 125/- through mobikwik.I wanted a data pack which was some time back available on my phone.I got a message that recharge is successful and benefits all local and STD calls at 1p/sec.I approached customer care and requested that I did not want bonus recharge,so amount may please be converted to talktime/data pack. I was told that nothing could be done.I sent an e mail to stating my problem. I received reply that all benefits have been given to me hence nothing could be done. I again approached appellate auth at The also expressed their inability to sort out the matter. I was told that there is no full talktime offer for Rs 125/-.But there is no bonus recharge of Rs 125/-either. It is requested that all concerned be directed to either CONVERT THE AMOUNT TO TALKTIME

proma bhattacharya

Posted On: 2015-12-29 20:25:41
i have a reliance tamil nadu sim. i am currently roaming at iit kharagpur. recharged my number of free incoming for 6months. but for last 1month, no reliance network is available in kharagpur. kindly help.

Rupesh Kumar Chandra

Posted On: 2015-12-29 17:05:55
I have a complaint regarding to the airtel prepaid mobile service.. one of excutive from the airtel call centre call me and offered me a my name caller tune with 1month and 1 year plan both are renewable 1 month subscription charge is 12rs approx and for 1 year is 150rs.i told them ok activate for 1 month they suddenly activate for 1 year deduct 150rs from main balance. After that i registered a complaint to airtel regarding to this they said they registered a compalint and they will send a complaint no by sms.they not even send any message regarding to this compalint and said they solve the complaint with in 24hours but then did nothing.. now what can i do?


Posted On: 2015-12-28 14:37:52
Hi , This is to inform you that my father (BRAJA DULA BHAKTA) is using a BSNL prepaid mobile (9433353321) Today I have done a special recharge of Rs 41 from PAYTM which provides the facility of Local or STD voice calls at Rs.0.45 per min or 0.8paisa per sec. However we are not getting the facility. When I called to the customer care asking about the same they said that they don't have this offer for local and std calls. It is for ISD. So I asked him stop this offer and if required change this offer for local calls by adjusting it from the main balance account. They said they are unable to do it . Please help me in this regard. N.B. I am attaching the screen shot of the offer and the recharge invoice. Thanking you,

Dominic Mondal

Posted On: 2015-12-26 11:13:44
I have ordered a samsung phone, but they have given a hanuma chalisa jantra. I called them but they r saying that i have ordered for the same. I have a telephonic recording that i have given order for a phone. please help me.

Ajender Singh

Posted On: 2015-12-26 10:48:58

Dinesh Kumar Chaudhary

Posted On: 2015-12-26 10:39:30
I have taken Airtel Family plan where in I was offered plan with following 1. 540 Min local, 2. 960 min STD 3. 300 Local/STD SMS 4. 240 Min roaming. However after number activation Airtel has unliterary changed the plan to 5. 540 min mobile local 6. 960 min mobile STD 7. 300 Local/STD SMS 8. 240 min roaming out going. Airtel is charging extra for any land line call local or STD as extra and for roaming incoming despite the fact there are free min available as per plan. After my first bill I queried to Airtel nodal office which reconfirmed the offered plan to me however the second bill received was again wrong. Now there nodal office is not giving any reply and appellate office is giving reply inconvenience is regretted however plan is changed unilaterally. Airtel printed form giving details of various plans are misleading to customers and after number activation the plans are changed unilaterally. I request your good office to kindly look into the matter. Dinesh Kumar Chaudhary


Posted On: 2015-12-25 14:27:59
There is a network related problem near my residential area for last eight months

shokat mir

Posted On: 2015-12-25 05:35:59
Hello sir my name is Zubida Banoo D/o Mohammad Sultan.Incomming facility to my mobile no 9419408749 is no available from last few days....BS


Posted On: 2015-12-06 18:03:50
I recharged fifty nine in my Tata Docomo no. as per the offer from my Mobikwik wallet,but it was automatically recharged as power plus.


Posted On: 2015-12-05 16:02:05
I use Aircel Connection since 3-4yr back at the begining time service provider activate differnet VAS without my intimation and deduct my balance then told them to activate DND alert. From 1 month again i Facing same problem and they deny to back my balance which they deduct from my no without my intimation.


Posted On: 2015-12-04 17:16:58

Mahuya Sarkar

Posted On: 2015-12-03 12:08:22
Dear Sir/Madam, This is to inform you that Idea company was unauthorizedly deducted Rs 600/- for their service Missed Call Alert from 25/04/2015,for my mobile no-7890183094,while I not requested to activate this.One of thei Nodal Officer Bobita Mondal whom I contact and asked for the proof of voice recording where I instruct to activate the service.They had no answer and they not agree to refund the amount,Whereas I only claimed last two months Rs.150/- @75 per month.So please take necesary action and told them to given me the proof. This is for your kind information and necessary action please. Thanks & Regards, mahuya Sarkar


Posted On: 2015-12-02 20:42:09

Md Tanweer

Posted On: 2015-12-02 10:12:35
I did MNP from Tata docomo to vodafone number is 9038066131 and 9038066132. previous provide (docomo) bill was due on 16-nov-2015 and i paid it on 18-nov-2015. Vodafone has beard my outgoing call. They have webchat service i communicate via this service. They told me to submit payment receipt @ vodafone store. i replied see i don't have time please unbarred my service. they register request and unbarred it. if i suppose to submit payment receipt they could have told me i have unbarred your service please submit @ store. no information provided and on 01-Dec-2015 both my number de-activated. i am very upset and also last day i visited the kankurgachi store they were making joke on my request. Floor manager also showing null facing with the word it is not possible. Please take my compliant for both Tata Docomo and Vodafone. They have not communicated each other about my payment.


Posted On: 2015-12-02 09:48:14


Posted On: 2015-12-01 13:55:48
Customer care executive does not respond well talk very rudly and disconnect phone without solution


Posted On: 2015-11-30 18:18:17
Over billing, For last 6 months, my bill is unjustified, every time after my complaint, they rectified the bill. But the problem is going on.

priyesh chouksey

Posted On: 2015-11-30 13:39:44
i opted for rate cutter pack for my vodafone number 9203600001 In MRP of Rs 18. you will get a Talk Time of Rs.0. Benefit will be Local Vodafone calls at 1.4p/2sec and other Local Mob calls at 1.8p/2sec, The recharge will be valid till 28 Days but the call rates are still 80 paisa per min even on repeated complaints there is no response from vodafone vodafone instead of rectifying their error is claiming that the plan has been activated please look into the issue as this is really harassing now last i had a chat with customer care executive called swati on 30th nov 2015 at 1:30 pm. she refused to register the complaint and said she can't do it as the plan is activated where as in reality it is not i heav the copy of chat with me thank you

Ram prabhakar kulkarni

Posted On: 2015-11-30 06:43:27
govardhan towers has offerd me to installaton of mobi tower offering 25 lacs in advance but they are asking me to pay tax before giving me advance how it is possible before getting money shall i pay tax?

Sushil Kumar Goel

Posted On: 2015-11-29 14:14:26
member ID:DLCPM00245370000000117, UAN No.100386575328, worked in Railtel Corporation of India Ltd.and retired on superannuation on 31.07.2015. Eshtablishment ID : DLCPM0024537000. The form no.19 & 10-C dully verified sent by Railtel on 21/09/2015, but no payment yet received. On checking the status on line found it is rejjected , but why not mentioned and the next step to be followed is also not given? On chasing telephonically, I was told verbally that my signatures were not attested by my employer, but how it is to be followed not told.It is a clear harrasement to the employee by the employer as well as by EPFO.How a retired person will survive in such cases when he/she is dependent on these amounts .Please help and arrange payments soon.


Posted On: 2015-11-29 11:40:41
Ever since i took the postpaid connection (9038060080) from Tata Docomo, i have been getting calls from the company regarding a "FREE SIM" offer. Every day i used to receive atleast TWO calls for the same. Frustrated i decided to take it and end the harassment. I was told that the second connection, i.e. the "FREE SIM" offer would be ZERO RENTAL, and calls between the two numbers would be free of cost. The plan of my initial connection (9038060080) was of the 899 Unlimited plan plus taxes. Which meant, Bill of both the connections i.e. 9038060080 + 9038013170 would not exceed 899 plus taxes (if i dont make any other calls/sms from my 2nd connection other than its intended purpose of just calling the paired no 9038060080 which was free as offered to me). To my dismay, i have been charged 200 as rental for the second connection for months now which i did not notice, as the amount came to some 1200 rupees which i thought to be the TAX added on 899. Kindly help.

prasanna sahu

Posted On: 2015-11-28 17:06:58
Dear sir, My self Prasanna Sahu, Earlier i had worked with vodafone company, I left the job on 1st aug 2015 and applied for my pf in october 1st 2015, still I am not getting my pf. How can I get my pf ?, pls help

Shalini Publicity & Creative Pvt. Ltd.

Posted On: 2015-11-27 17:37:22
Sir, we had subscribed the teleconnection from Tata teleservices a plan of Rs. 15000/- PM but now we are not using such nos. of call and want to change the plan of Rs. 7500/- PM but tata teleservices state that we can't change becouse we have locked the plan for 3 yrs. and if want to change the plan we have to pay Rs. 80,000/- penalty as we have singed the agreement which is like non visible form they had proceeded at a time of installation. They are saying Tele- company has experiences Rs. 1 lac to install the system. please advise us and redress the issue.

Vaibhav More

Posted On: 2015-11-27 14:53:55
Dear Sir /Madam, I exchanged my Idea SIM card from Idea store located in GEORAI, A storekeeper charged me 110 RS. But as per policy of company and as I consult with its customer care associative more than four times, the charges for duplicate SIM card is just 25RS but that man take extra charges from me. In other case company charged me 8 RS for entering wrong key to check balance and after that when i called to customer care then it informed me that the specific keys that I had entered are chargeable. But it never informed me before about chargeable keys. so I want to file complaint on these two issues I hope you will resolve my problem and take appropriate action so that anybody will not experienced the same. Detail: SIM Number: 9763953435, Service provider: idea cellular Ltd. Store name:Idea store (GEORAI, district BEED Maharashtra 431127) Date of exchange: 24th November 2015 Regards, VAIBHAV MORE

Shankar Mukhiya

Posted On: 2015-11-26 12:12:02
i was using vodafone no. 8877538855 from last 6 year. without giving any information or notice to me, they have alloted this number to some another. i want to take legal action on vodafone company. kindly request you to please help us.


Posted On: 2015-11-24 18:40:39
I have lodge complaint with Airtel on 22nd November 2015 to resolve the issue with my tale-phone line. they committed to resolve within 24 hours and engineer was like keep changing the time to come to resolve the issues. I complained in customer care about that engineer but they also not responded correctly. Engineers are taking their own time and asks us to leave office and come our place to resolve the issue. They are not committed to provide good service at all. I have given little more time to come at 10:00 AM in next day but till 4:00 PM there is no news from their end. It is like we are idle at home and not working people. They should respect and adhere to committed time. Pleas find following information about my complaint, My landline no : 08049545383 Complaint Ref. No, : 61803548 Please take necessary action against Airtel service provider.

Mukund Mishra

Posted On: 2015-11-24 12:28:22
I have submitted my Q800 Mobile phone for repairing on 18th June 2015.I took it to the local Xolo servicing centre SIRI COMMUNICATIONS Address: 6-2-941, Shop No. 21, Lower Ground Floor, Moghuls Emami Mansion, Opp. Sadan College Road, Khairathabad, Hyderabad-500004 City: Hyderabad Phone Number: 040-65271777.Since then they have been bouncing me around asking me to wait. I visited them almost every week then I waited 6 months!! One i went to Service centre then i saw shop i closed till now not opened.Mr. Sandeep Dey. My simple request is that you give me a my phone Q800 or refund my money ie Rs. 10, 000 which is the amount i paid when I bought the handset, or any handset equivalent to that amount (at present). I need a reply within 2 days or I am taking you guys to court. Mark my words. It may seem harsh but you leave me no choice .

Arun Pratap Singh Jadon

Posted On: 2015-11-24 07:17:49
Dear Sir, I am using My Reliance CDMA NO 09309080925 from 2008 with Life Time Validity, and we are using properly but suddenly 20th Nov, 2015 Reliance Communication terminated My Reliance CDMA 09309080925 without reason and mobile also have approximate more then 250/- rupees Balance, please help me to get my No with my Balance

Sukhvinder Singh

Posted On: 2015-11-23 11:43:20
SUB-Complain for IDEA team or customer care team for talk abusing and forcing repayment of Bill. I had used 8222862736 idea no. At my location there have IDEA poor network. So I closed this no after two or three months ago. I went Sirsa Idea communication centre and request to close this no. I had also payed last bill, it was around 250 something. But Sirsa Idea communication team had not given any bill receipt, they told me that you have payed your bill and no need any receipt because your no will have going to closed. After some days or 1.5 month later your Idea care people called my given reference no (My elders brother), they was saying my Idea no bill going on due. I told them he have already paid my last bill, but they was saying no your no Bill is due. He said that I have closed my idea no with paid last bill. After some idea care team call at my reference no back regarding my idea no bill is due. But my answer was Same, I have closed my no with last payed bill.

Karun Abrol

Posted On: 2015-11-22 20:07:37
I paid multiple bill in respect of the mobile phone number held by my family members. The bills were paid using the option of paying the multiple bills through a single payment online. The bill was paid on October 5, 2015 in the amount of Rs. 1307. The transaction particulars are IIN/I-Debit/BSNL Bill/201 51004190046. The amount was shown as received and my icici bank account was debited with the payment, Later on checking the status of the payment the transaction was shown to be failed. The amount was never returned to the account. Please address my complaint. It has been a long time. I also filed a complaint with the bsnl on their portal bu the reply has not been provided to me and the complained is still pending. THE BILLS THAT WERE PAID ARE 9018488666 9419135218 9419754343 9419177089

abhijit saha

Posted On: 2015-11-22 12:50:54
Amar mobile no 8820527879. Amar ei no a relience company jaliyati Kore 10/- kete niyechen, anek complaint koreo amar taka ferot pachina. 20/11/2015 tarikh keteche. Plz apnara ektu dekhun. Ei vabe Ora jaliyati Kore taka churi korche.

Anupam Chatterjee

Posted On: 2015-11-20 18:02:36
I want to withdraw my PF

Koushik Dhar

Posted On: 2015-11-19 09:05:36
I Koushik Dhar would like to inform you that my Micromax phone bearing item name A120 & model code SERMOBO457 was not getting switched on & thus I had deposited my phone to M/S Sabsonic(RGM-170,VIP Road,Teghoria)by hand within the warranty period. The job sheet dated 21/07/2015 is hereby attached. They had assured me that it would take 20-25days for the repairment/replacement whatever needed.But even after 1month they never called me & whenever I called them repeatedly they rever received any call nor did they reply to my mails.I was completely disgusted & dissappointed this this kind of nonco-operation and harasment. After 3months during last week of October they called me and said that my phone has been repaired & I was asked to collect it.However after I went, to my utter surprise I found that I was being handed a completely different model that too second hand and which has much inferior features compared to my phone.....

Deepak singh

Posted On: 2015-11-18 18:00:20
sir, today evening I was talking on my mobile for about half an hour. when I disconnected the call, my balance deducted was about 50 rupees more. when I contacted costumer care they told me that I have downloaded certain content at 4:37 p.m..but at that time I was busy on call. is it possible that I will download something when I am already on a call...customer care is not listening and my 50 rupees have been deducted. ..its not a matter of 50 rupees but a matter of cheating. ..please tell me what to do. ..waiting for the reply. ..

naresh chandra basak

Posted On: 2015-11-18 17:42:32
Ref: Customer Id 3006547233 Account Number 8006554754 Sir, Sub: Cheque Misplaced by exchange - so irresponsilble officers?? I have not received the payment from BSNL even though I had surrendered the connection 3 Months back. All documents were deposited and the Order to send the payment back to my Bank Account was submitted. Please look into this issue immediately and credit the amount in my bank account without further delay. Consumer : Naresh Chandra Basak M - 9830937833,9831597833

Rohini Kejriwal

Posted On: 2015-11-17 14:58:49
I purchased an EVDO dongle from BSNL Office Judges Court Road on Thursday for Rs 1592. Connection was made after paying 838 the next day. But on Saturday, my Internet was not coming on and when I went to enquire how to use it on a Mac, I had to wait for 2 hours with no result. On Monday, I returned and created a scene for 2 hours till I was taken to Dalhousie at the HQ to fix the problem. I spent a total of 5 hours at both the offices and on going home, the ZTE dongle that they now gave me was giving me very slow internet and hanging my Mac, which is unheard of. The next day - today - I sent my office peon to ask for a refund, which was denied. What am I supposed to do?

Santosh kosariya

Posted On: 2015-11-16 13:51:32
सर, मैं रिलांयस कंपनी का सिम (जी.एस.एम.) चला रहा हूं जो कि मेरे नाम से है। मेरा मोबाईल नंबर 9753031831 और 8234081581 है । जिसमें रिलांयस टेलीकॉम कंपनी की तरफ से एक माह से मेरे एकाउंट से 1 से 10 रूपये तक की राशि काट ली जाती है। मेरे द्वारा कस्‍टमर केयर में संपर्क करने पर रिलायंश कंपनी के प्रतिनिधि द्वारा कहा जाता है कि यह राशि मेरे द्वारा मोबाईल पर ब्रॉडकास्‍ट सेंटिंग के कारण काटा गया है जबकि मेरे मोबाईल पर उक्‍त सेटिंग बंद अवस्‍था में है ा रिलांयस कंपनी की तरफ से काटी गई राशि वापस तो कर दी जाती है लेकिन पुन कुछ दिनों के बाद फिर काट ली जाती है और जब तक कस्‍टमर केयर मे बात न करो तब तक राशि वापस नही की जाती है ा पहले यह नंबर 9753031831 जो कि पोर्टिंग कराने से पहले आइडिया कंपनी था, जिसमें ब्रॉडकास्‍ट के नाम से कोई राशि कभी भी नहीं काटी गई है ा यदि यह समस्‍या मेरे मोबाईल फोन की होती तो आइडिया कंपनी की तरफ से भी मेरे अकाउंट से राशि काटी जानी थी, लेकिन ऐसा नहीं हुआ ा अत महोदय से निवेदन है कि इस पर कार्रवाई कर मुझे हुए मानसिक और आर्थिक परेशानी का हर्जाना प्रदान कर न्‍याय दिलावें ा धन्‍यवाद

vipin kumar

Posted On: 2015-11-14 20:52:55
sir,am vipin kumar student of aircel no.8574274367 the aircel operaturs are always cuts my mobile balance without any reason. when i call the customer care for my money return...they dont returns my money and cut the call...


Posted On: 2015-11-12 18:47:30
Dear Sir I was bought a Sim on 09.11.2015 and No is 9911038852 activated 11.11.2015 and after 1st recharge I found Rs.100.00 talktime and 1753 Mb data I shock To see data after that I check *125# and *121# many times and also retailer check data on *125# after that I used data with my Dongle in my Laptop. Today I found that My Talketime Balance is Zero and also Data. I complaint your help line nos many times but customercare didn't raise my complaint in this matter. It is not my fault and your company machine fault , Please refund my talktime balance Rs.94.00 Approximately as soon as possible.

Aasheesh Chauhan

Posted On: 2015-11-10 08:12:40
Hello My complaint is against Airtel regarding my phone number. I have moved to Gurgaon this year from Himachal due to my job. I had an Airtel phone number. I had been receiving calls from quite a long time from airtel to port my Himachal prepaid number to a Delhi NCR postpaid number. When I provided them my details to complete all there formalities, a new SIM card was delivered to me and I was informed that I my new sim will get activated within a week. After a week my old number got deactivated and my new number did not activate. When I inquired about it I found out that I was by mistake given a wrong sim card. My old number was deactivated on Oct 30' 2015 and I have not yet received a new sim card and my number is not working. I am dealing with a lots of daily problems due to it. When I contacted customer support I had been asked to visit nearby Airtel store. But, I do not have any airtel store nearby my address. I visited them also but its still not resolved.

Sumit Brar

Posted On: 2015-11-09 18:00:16
Sir/madam on july 2015 there was a promotion for reliance cdma that if you port no. to our cellular you will be get 50% discount for postpaid bills for one year, i ported my no. under umlimited 599 teriff pack and got 50% discount for 4 months but last month they generate bill of 1300 rs but maximum bill i have to pay is 342 as i was paying for last few months, that not enough they discontinue my service today. i am not able to make any call when i called there customer Representative he advised me to change my plan otherwise my service will not resume. the cellular company is cheating, when i ask about my money which i payed as security amount he advised me to pay the bill for 5 days i.e.t 239 rs. plz. do justice


Posted On: 2015-11-09 09:22:51
I had took an Airtel postpaid connection(Mobile number 9611231166 bearing Account number 1128291749). After couple of months I was not using the number, the bill was issued for the same as I had not requested for disconnection. Then I got reminders/calls for payment of outstanding bills. So finally I paid/cleared the outstanding amount and requested to disconnect the connection, and the Airtel executive accepted my request and agreed to disconnect. I had thought the number has been disconnected but now am getting mails/calls to pay the bill again, when I enquired customer care said it is not disconnected and monthly am getting bills. After my last payment and request to disconnection, I have never used the connection. Even after raising request, I have even sent emails(I have mails for proof) to disconnect but it is not done and monthly the bill is generated and I get mails/calls to pay the bill. Please do the needful. Thanks

Sanjay singh

Posted On: 2015-11-06 05:02:27
Sir, im sanjay singh mobile no:-9999734981 service operator:- vodafone i purchased this above mentioned no. on 29/09/2015. 07/10/2015 sim was activated a agent mr.rajat committed me false offers i complaint about it to on 198 & registered a complaint no:- 111084028 patiently i waited for resolution. then i proceed to nodal office they also troubleed me a lot and provided different repelies with different information finally i proceed to appelate reference no:- 915094327 they are also troubling me not providing a resolution. please register my case and proceed for further action. sanjay singh 9999734981

Sweta Paul

Posted On: 2015-11-05 09:14:27
I purchased Microsoft Lumia 540 on 9th october,2015 from Microsoft Priority dealer, Barasat, and started using from 15th october and I noticed the set has a problem of automatic restart and sim network up-down. I informed the priority dealer, he received my set for check-up and the very next day he called me to collect the set as they solved the problem. But when I received the set I noticed the same problem. then he advised me to submit it to the microsoft service center at barasat. I went for that on 19th october. they checked and said that it has to be submitted for 20-25 days, they wants to send it to head office. But at that time in kolkata there was Durga puja vacation, so they suggested me to submit it after puja, I submitted it on 28th october,they will rechecked it,and informed me after two days that they are sending it to head office. But still then I didn't received any reply from them. I want a fresh and perfect (w/out any defect) set back to me asap. Jobsheet No:151028/002

Sweta Paul

Posted On: 2015-11-05 08:52:07
I purchased Microsoft Lumia 540 on 9th october,2015 from Microsoft Priority dealer, Barasat, and started using after putting sim on 15th october and I noticed the set has a problem of automatic restart and sim network up-down. I informed the priority dealer, he received my set for check-up and the very next day he called me to collect the set as they solved the problem. But when I received the set I noticed the same problem. then he advised me to submit it to the microsoft service center at barasat. I went for that on 19th october. they checked and said that it has to be submitted for 20-25 days, they wants to send it to head office. But at that time in kolkata there was Durga puja vacation, so they suggested me to submit it after puja, I submitted it on 28th october,they will rechecked it,and informed me after two days that they are sending it to head office. But still then I didn't received any reply from them. I want a fresh and perfect (w/out any defect) set back to me asap.

Priya Jadwani

Posted On: 2015-11-02 23:08:25
Received inflated mobile bill from Vodafone and their customer care executives are giving lame excuses about senseless rules. I have to call every other day just to argue all over again and in the end with a promise that my problem will be solved.


Posted On: 2015-11-02 16:17:53
Respected sir/madam, Recently one phone call came from this number : 9042010106 to my mobile one agent girl spoke to me for advertising the product of Dhanalakshmi yantram. i said i am not interested like, then suddenly she starting to scolding me with unwanted ugly words.

Subodh kumar

Posted On: 2015-11-02 16:10:26
I Subodh Kumar am an customer of Reliance Smart for 10 years having Mobile No-09832728318 of West Bengal. I had recharged an amount of Rs.111/- on 26/10/2015 through recharge outlet but after recharge, it is seen that the call rate plan has been increased / changed from @ 50Paisa/Min. And one message has also been sent in my mobile stating that " We have registered your request. Your phone as modem will be activated shortly" and another message has been sent in the style that " MBBP-111 3G has been successfully activated on your phone" but no request has been sent to activate 3G in my mobile from my phone. After that contact was made to Customer Care on 27/10/15 & 28/10/15 and talked with Samiran/Nargis & another official (unknown) but they failed to resolve the problem. In this connection, it is requested again to look into the matter so that the problem i.e. call rate @50Paisa / Min may be introduced again and de-activation of 3G in my mobile immediately for my convenienc

Hareshkumar Dnyaneshwar Patil

Posted On: 2015-11-01 16:33:57
bsln new maha krushi plan is against the farmers and bsnl consumers.Without any intimation and consent bsnl authority converted all krushi plan in new maha krushi plan which is against the farmer and consumers,plz cancelled new maha krushi plan of bsnl

arpan kumar

Posted On: 2015-10-31 18:31:07
i have subbmited my phone 5 oct in the service center and they didnot give me my phone


Posted On: 2015-10-31 14:24:57
MY RELIANCE DATA CARD SPEED IS 50Kbps BUT COMPANY CLAIM US 3.1 Mbps. i am complaint many times to company staff for resolved the probelm but till date problem is still pending nobody came to solve the problem

Prasenjit Dutta

Posted On: 2015-10-29 15:54:18

Pulak Kumar Ghosh

Posted On: 2015-10-28 16:12:40
Dear Sir/Madam, I Pulak kr Ghosh from west Bengal using a Vodafone prepaid no 9883960980 of Kolkata Circle from last 4 years. On 07-10-2015 I opted for Vodafone Post-paid & the service is activated from the said date, But Unfortunately on 14-10-2015 my outgoing calls are blocked without any information. After complaining many times to Customer care & also Nodal officer vide reference nos- 912887568,913270278,913542448 They are saying my call was blocked due to physical verification. Presently I'm residing in Jalpaiguri,WB, which is about 700kms away from Kolkata, so it is not possible for me to come Kolkata right now. I'm using this Sim from last 4 years, there is no physical verification, so why now ??? & if it is mandatory why you people don't tell me that & give me the post-paid without verification process ??? For Harassing ???? So, Sir/Madam please help me solving my problem. Thanking you Pulak Kumar Ghosh 9883960980

Dheerendra Singh

Posted On: 2015-10-28 13:34:01
Sir I had purchased Panasonic T-40 mobile form Madhur Milan stores, Amethi in UP for 5600/- dated 05th July 2015. After a month it stopped functioning. On 3rd August 2015 I took it to Universal Enterprises, Shop no.59, Patil plaza, Nr. Sarasbaug, Mitra Mandal chowk Pune 411042. An Authorized Service Center for Panasonic mobiles. Since past 3 months my handset is lying at the service center unattended. Every week I making visits to Pune from lonavala but I get only promise to come in the next week. I have spent time and money to get my handset back. Sir they are refusing to return neither my mobile back nor repairing it. I request you to help me either getting my mobile replaced or get it repaired.


Posted On: 2015-10-25 15:24:49
Dear Sir, I had a STD booth at By-Pass Chowringhee,Contai,Dist-Purba-Medinipur,Pin:721401(Telephone no:03220259839)which was started from December'2001 and I have surrendered the telephone on 13/02/2014 with all its necessary documents at Contai Telephone Exchange. But, till today I have not received the deposit money 8000/-(eight thousand only) which I depositted initially 5000 and 3000 after some period. In this circumstances I request you to take necessary steps so that I can get back the deposit money as early as possible. Regards, Manoranjan Jana

George P J

Posted On: 2015-10-21 19:46:25
My phone disconnected in Jan 2015. But the the bill comes regularly. I have complained and bsnl has adjusted the bill after disconnection. Even after the adjustment the bill comes regularly

mohinder kumar sharma

Posted On: 2015-10-21 19:32:23
Respected Sir National Consumer Forum Subject : Application against Airtel team for mental harassment and misguiding. Respected sir,I took data card connection of Airtel company in October 2014, for two months it work properly, but from January 2015 it was not working whenever I attach dongle with my laptop, it shows that you already consumed your data. Right from January I called their customer care service regarding issue but they never provide any assistance. Even they never provide me complaint number or reference number. Whenever I call them to confirm about status or action taken they strictly denied that there were not any report regarding that matter and now they lodging new report regarding issue. This whole drama continue for six months. On July I requested them to close and disconnect my number of data card because they never provide me any assistance, but they every time repeat same things that there is not any request from your side we are lodging new complaint against

Pradeep Kumar

Posted On: 2015-10-21 12:52:54
dear sir , Vodafone Charge me rs - 2700 wrong bill . his relationship manager told me to give the waiver for this amount and till now i does not receive this .and he close my services regularly and he also charges me for those deactivated days services .this problem i am facing regularly from last 3 year . they charge me wrong bill and do not pay me the waiver of wrong bill charges . i am requesting you that please help me take an action against this telecom company .

Prasanth V Pillai

Posted On: 2015-10-19 21:46:34
I am unable to obtain my call details from TATA DOCOMO. They have charged me some about and send me a mail which is not readable


Posted On: 2015-10-19 12:42:31
Dear Sir/Madam, My self Dr M N Chidananda Swamy resident of 73, KSRTC Layout, 4th cross, J P Nagar II Phase, Bangalore -560078, would like to highlight the following for your favourable consideration. An illegal mobile tower has been erected behind my residence on the terrace of a residential building. On the night of 11 Oct 2015, there has been a short circuit and fire accident in the said mobile tower which had been effectively controlled by the fire services and police personnel of J P Nagar. The very installation of this tower had been objected initially but no consideration was given to our complaints by the concerned authorities. Now with this fire accident the whole tower appears weakened due to the high temperature softening the metal scaffolding and also a diesel generator has been installed adjacent to our premises on the top of the said building housing the mobile tower. In view of the fire accident last night and the possible consequences of a explosion from the diesel


Posted On: 2015-10-19 03:19:50
Dear sir, I am using Reliance broadband from last 8 months.I have 2 MBPS UNLIMITED PLAN .But from last 3 or 4 months i am facing serious issues regarding my internet.In every month my internet remains down(OFF) for almost 10 days still i pay bill for whole month .I have complained so many times regarding the issue to customer care but no response.Recently I have made a complaint on 3/10/2015 regarding my internet speed as it was comming very very low ie 0.3 MBPS against the guranteed 2MBPS plan.I Received no suitable response and complain was closed by subscriber without actual resolution of complain.Meanwhile I called them again so many times regarding the same issue.Reliance Broadband is the worst internet service i have experienced.They have bunch of idiots sitting in their service centres who gives poor response. Please help me with this matter as they are lying to the customers regarding the plans.I am not getting the speed accordingly as committed by them. Regards


Posted On: 2015-10-18 17:57:32
reliance company love tips sms alret bina anumati ke service active kiya hai 10/- balance bhi kate hai plz help Congratulations! You are now registered to Love Tips Hinglish MO Rs 10 package. You will receive the first message shortly. Your subscription ID is .

Sunil Chowrasia

Posted On: 2015-10-18 11:06:01
Hi, I am using Vodafone network , on 15th October 2015 they assign one callertune on my number through their computer automated call without my consent and charge my account with Rs.180/- and now they're telling me that they can deactivate the callertune wrongly assigned on my number but not going to refund the money. Please help.


Posted On: 2015-10-17 18:15:47
dedction my net pack & Balance very fast im telling idea customer care but no reasion tell me what can i do plz my 169+169+103+103+60+60 balance after 1 hour balance zero what can i do sir


Posted On: 2015-10-17 10:59:21

Malathi Devi

Posted On: 2015-10-16 14:03:42
Dear Sir, We have already paid all the Dues as per the usage and we requested 15 days before only for the tikona, while terminating the connection, it is the fault of the representative that he did not collect the wire,and now they are sending legal notice


Posted On: 2015-10-16 07:41:32
I have found a recharge on Tata Docomo Website.It was ₹153 where we get 1.5GB 3G Data.I Have recharged using my Mobile number and confirmation message came to me regarding the sane.A flash message came unused data 1024mb is added to your account.I have waited for 1hour and immediately contacted 198 for complaint registration but the representative said to me To wait 48hours to get the 500mb.I waited and still I called I was not connecting to customer representative.On the next day dawn I again called and finally got a rude representative on the line.She said I cannot get 500mb because there is no such offer.I strictly have proof of the website image and my messages.

Shishir Srivastava

Posted On: 2015-10-14 12:54:00

Abhishek kumar ram

Posted On: 2015-10-13 22:56:57
every month airtel company sends me extra bill more than 1000 whixh should be around 500 to 600. m fed up with paying huge amounts of bill. please help

utam kumar dey

Posted On: 2015-10-13 18:59:22


Posted On: 2015-10-13 17:28:34
Dear Sir/Madam,I ld like to lodge a complaint against Tata Docomo as threatening me to pay money.Sir there's a reason not to pay money the reason is that a couple of months back i purchased Tata Docomo by thinking that atleast tata photon ld give good service but it was the worst i've ever seen in service as well as in treating with customers.My tata photon no is 920524462 regt in the name of Krishnakumar(myself).My plan they were providing 5GB limited 3.1mbps speed & according to them the speed should rang between 100kbps to 130kbps but i was not getting that speed I complained many times in customer care but they didn't cared about me & moreover I requested them to atleast send a technician to my room but they promised me that a technician ll come but none of them came to my room.I had 2 months subscription free so as soon as my 2 months completed the speed of the net was more hectic & worst so the third month i was about to pay but i was really frustrated from this useless network.


Posted On: 2015-10-13 13:08:01


Posted On: 2015-10-12 20:34:36


Posted On: 2015-10-12 16:48:35
I am writing this mail to file a complaint against Airtel karnataka, Around 14August 2015 i applied for Airtel broad band with 16Mbps speed, which they have promised to install with in 3days but no response from Airtel. But when i called Airtel they said 16Mbps speed is not feasible so you can get maximum 8Mbps speed. I agreed to 8Mbps speed but still they were not able to prove the broadband connection, against which i raised request for refund. Now from last 2 months i am struggling to get my refund. I have provided all my bank account details with my 2 mobile numbers and office number also but Airtel is not sending refund bank. Every time i mail to Airtel they just raise refund request. This is 7th time they have raised refund request. Below you can see the mail thread with this mail.This is cheating with customers and making them fool. Please help me in getting my refund back. Airtel account number 7022284567.

Deepak Bansal

Posted On: 2015-10-12 13:38:00
My BSNL broadband is not working since last 3 days. I had registered the complaint number 1028305179 with BSNL, but it is not resolved till now. This is second time, phone/broadband is not working for more than 2 days within this month. There is no relief in bill also from BSNL, for shutdown period. Please help.

Deepanwita Joardar

Posted On: 2015-10-12 11:24:26
I have recharge for top up Rs. 70/- in my mobile No. 9547695649( Airtel) on 11.10.15 but Tot. Rs. 63/-(in 03 times) has been deducted on 11.10.15 from my mobile without valid reason or taking my consent. On quarry they informed that party has given option for the same but it is not true. Please do needful from your end for returning the deducted amount since it is a fake case.


Posted On: 2015-10-10 21:13:50
I have taken 4 SIM Cards from Reliance Corporate Executive who came to our office. One of a sim (Number:9681739901) is using my son who is going to Ahmedabad for studies on July 2015. I told this executive for sifting one plan to all india roming plan. He gave me a new sim and told me to cancel the previous sim. When I talked to the call center they told me that it is not necessary to close this sim and they convert it to above said plan. After that I have received a new bill with a new number 8100313332. But I have not used the new sim till today and it was intact with the sim holder. How this sim is activated without any tele- verification. All my previous sim's are activated after tele- verification.I have lodged a complaint to the nearest Reliance Customer Care at Dalhousie. They gave me a number 235146021 on July 06, 2015. After that I received a phone call from customer care inquiry but after that no reply. I received monthly.Now I received a call for a legal notice will send.

amir sohel

Posted On: 2015-10-10 21:05:43
I got a offer on my Vodafone number that say"recharge with Rs.34 and get all local calls at 1.2p/2sec for 60 days."But when I recharged I get local Vodafone to Vodafone call at1.2p/2sec with only 21 days validity.When I contact customer helpline they said I don't have any offer of Rs.34.But the offer is still showing on my phone.Now what can I do ? Please help me.

Sumit Kumar Goyal

Posted On: 2015-10-09 13:50:49
Sir, I've a Reliance GSM Postpaid connection and its last bill amount was Rs.1490 and its due date is 15th Oct, 2015. But I made the payment on 6th Oct, 2015 at 18:02:22hrs and its Transaction No. is 94441732, Receipt No. is AMIP76368884. But my outgoing services suspended from 8th Oct, 2015 at 14:00hrs by the Reliance Company Executive named B. Desai which remarks is showing Payment Due. Please help me Sir. I need your assistance.

Vijay Anant Gijare

Posted On: 2015-10-08 17:09:59
UAN- 100412321241 Company code-KDMAL0214518000 / COSMO TELECOM MANAGED SERVICES LLP. Member ID-KDMAL02145180000000040 / VIJAY GIJARE. In my account Sept-12 to Mar-13 subcription not showing in the E-passbook. As per our company statement amount transferred to PF office. Kindly look in & revert.

Abhijeet Vishwas Chougale

Posted On: 2015-10-08 17:05:56
UAN- 100097446510 Company code-KDMAL0214518000 / COSMO TELECOM MANAGED SERVICES LLP. Member ID-KDMAL02145180000000066 / ABHIJEET CHOUGALE. In my account Sept-12 to Mar-13 subcription not showing in the E-passbook. As per our company statement amount transferred to PF office. Kindly look in & revert.

priotosh chattopdhyay

Posted On: 2015-10-08 15:42:53
reliance stolen my phone balance.balance amount 49.00 something,on cutting my mobile ballence every time and never giveing back my balance.and giving my some nonseance excuses.pls help me.

Qureshi Khalid

Posted On: 2015-10-07 12:52:41
1 month old Moto G3 mobile under warranty having booting issue given to Motorolla Service center for repairs still no updates by when it will be repaired. When I asked for escalation matrix one number given to me of Ashish Patil but there is no response 9324395043 no email address available. Please help to get this address since they have not given me stand by mobile also for my use.

Satish Agrawal

Posted On: 2015-10-06 11:31:49
My father is New Sim Collect the Vodafone Office for Journey in Out of India. But Amount is deducte at the time of departure of india but no work is outside india and no activate.

Nirmal Sharma

Posted On: 2015-10-05 07:37:05
My self Nirmal Sharma Sri Ganganagar (Rajasthan) , I am using three aircel no. 9462202060, 8387010000, 9672783000 last three years. But I facing heavy network problem last 2 Year, many time complaint given u r aircel office no any response. I went to port my number in other company, but u r system given not approval for porting no. So I request to u please solve my problem. Plz change my no postpaid to prepaid


Posted On: 2015-10-04 23:46:24
Free recharge

Dilip kikubhai Desai

Posted On: 2015-10-04 19:35:01
Complaint registered with Government Rededessal No.GOVMH/E/2015/01808 but no response from them. Kindly peruse the matter.

paresh maloo

Posted On: 2015-10-04 19:32:37
Activation of services & deduction of amount without permission


Posted On: 2015-10-04 09:26:04
AGAINST : MATRIX CELLLULAR INTL. SR. LTD - KOLKATA i had purchased the following SIMS for period from 18.05.2015 to 30.05.2015 : No : 44745233821 (WHOLE OF EUROPE + UK , 100 MINS LOCAL FREE / 100 MINS INTERNATIONAL FREE/ 250 GB DATA) TOTAL CASH PAID : 3999/- ( RS. 2999/- for the SIM + RS. 1000/- PAID FOR UK 500GB DATA) ***this sim did not get activates on 18th / 19th / 20th / 21st in LONDON ***on my complain from my India Office on 19th , I got reply call from your office during my journey from London to Paris ,regretting that the "PROMOS " never got activated . She requested me to put the SIM back in Phone and she will activate it. I had informed to immediately process refund of the SIM amount on London PART. I WAS FORCED TO USE BELOW SIM CARD ON WHICH THEY FLEECED ME WITH HEAVY CHARGES : NO :447452174897 NO : 447452174887 ALL COMPLAINTS IN WRITTING AND VERBAL ARE GOING ON DEAF EARS DHIMANT M MEHTA - KOLKATA CONTACT : 9830178911

Asok Mahata

Posted On: 2015-10-01 12:31:46
I have purchased a Vodafone 3G Data recharge through SBi Net banking Bank Tr.No.DSB14031640121IGOASPQNS1, Ref.No.IGOASPQNS1 for Rs. 249/- but no recharge has been done but the said amount has been deducted from my account. I have lodged a complaint to SBI through on line and on reply they stated that your transaction has been successfully proceed to your merchant. I also contacted to Vodafone but they told that no recharge has been made. Hence please help me.


Posted On: 2015-09-30 19:40:07
Sir, Vodafone slapped a bill of Rs. 4131.44 on me stating that the bill is on account of internet usage including charges over and above data plan charges. I have replied to vodafone at on 09/09/2015 as following: Dear Sir, I have been over billed. Inspite of specific instructions from me to vodafone regarding subscription to a particular data plan, you have been overcharging me. Further, the charge structure was never explained to me or never made to be understood by me. You may check my historical records of billing which does not show such inflated bills. Even after repeated request for discontinuation of the data plan, you did not discontinue and continued to overcharge. You are requested to rectify your records and inform me. Regards, Amrita Vodafone never cared to reply to my email. On 30/09/2015 Vodafone slapped a notice from advocate on me to pay the bill or face legal action. Please take appropriate action.

Aman Kumar

Posted On: 2015-09-29 16:39:41
I requested to reliance for connection disconnection many times. But they are forcing me to pay money again and again. One person requested to pay 595 as full settlement amount. I paid but again they send me new bill of 1550 rs. Please help me on this. I have termination request id as well.


Posted On: 2015-09-28 20:16:16
This is regarding the calling card I taken from Matrix cellular international services Ltd for Rs.1000/- for 15 days. I havedeposited Rs.2500/- as per their rules. When I came back I have recieved the bill for the same,but there are lot of discrepancies . I have taken the call log of BSNL no. which I called but It has a lot of difference the bill from Matrix was excessive. In 26/1/15 and 28/1/15 there are two entries of 28 min which was not there in BSNL log More over on 4th Feb 2015 late evening the connection disconnected till 10th Feb 2015.After repeated mails no reply was given by Matrix. Then I had to purchase a connection from chinese person to call back you and for my use. When I came back from China they send me excessive bill and I given all BSNL log and info to them by email, but no reply. Now they send a legal notice from their advocate to pay bill with penalties Pls advice what to do Regards Saji

vaibhav chavan

Posted On: 2015-09-28 12:57:25
Dear Sir, My father is using airtel sim card. But due to some network issue I want to port out from airtel to BSNL network. I raised complaint on 5th sept 2015 till date this process is not completed. on 23rd sept 2015 airtel execute told me your service will stop on monday (28th sept 2015) And now today I called him that executive told me service will stop next 4 hrs and disconnected phone directly. So called again and I got another answer I surprised she told me it will stop on 1st oct 2015. Every time I got different answer. So please take necessary action. My airtel no is 9970396768 which I have to port out. My father can not fight them . thats why I raised complaint.

Jay Kumar Pathak

Posted On: 2015-09-27 11:29:11
Hi dear Sir, My Airtel number is a +91 9867850494 since last week my number is working now its not working as per customer care my number is got permanent disconnected pls do some thing this number i am using last 11 years ....


Posted On: 2015-09-26 21:52:16
Sir i recharge my aircel number 9782424853 on 23.9.15 of. Rs 60 jisme offer. Diya gaya tha tk 65+ all call 30 paisa/min par ac me bal 43 rs aaya uske bad bina meri anumati ke autometic servoce calu karke 10 aur 14 do bar kat liye. Jab custmer care par phone kiya aur bal katne aur pura nahi aane ki bat ki to bich me hi kat dete h pleace help

Shekhar Das

Posted On: 2015-09-25 03:06:52
Hello, I have received error bill for Airtel Data(internet service). As per my plan bill itself is showing "1gb 4g/3g free (post 1gb data stops)@250" , then how it is calculation extra amount.As per Bill following are the details bill plan charges -corporate ss 149 cug plan -->149.00 1gb 4g/3g free (post 1gb data stops) @250 --> 250.00 ------------------- total --> 399.00 call charges --> 274.30 value added services --> 47.00 ------------------- total --> 720.30 service tax @14% -->+100.842 After this mail i have received mail from I would like to inform you that your current data plan is (MBC) offers flexibility to use as much while ensuring that you do not get excess charged more than Rs 500/- (Excluding Data plan rental) for the same. With these plans, charges will be applicable till Rs. 500/- post crossing the data limit allocated -->My concern is As per my understanding in English post 1GB data stops

Chandrashekhar Kawale

Posted On: 2015-09-23 15:20:40
Respected sir/Madam, My airtel no. 9730857871 has been charged as Rs. 2903 for the period of 20july to 19 August. On Enquiry , i had been told that my internet usage exeed to 717MB approximately. But as per my knowledge my internet usage is 469MB. I have made several complaints regarding this matter but they didnn't give any appropriate reason for the difference in Internet data usage of system generated message till last date of my billing cycle (469 MB) and as shown in bill (717 MB). The Nodal officer and Appellate authority didn't give satisfactory answers. Hence I request you to please kindly look out in this matter. Complaint request no. by airtel- 64449940 Docket no. for consumer forum complaint 4004012602015. Details Of Airtel authorities whom I contacted Nodal officer - +919987244865 APPELATE AUTHORITY -


Posted On: 2015-09-22 13:46:31
no action from air tel to change my mobile from post paid to prepaid . waiting since one month

Ishan Nanda

Posted On: 2015-09-21 19:00:26
Dear Sir, I have taken a new vodafone 3g post paid connection in month of Aug. While taking connection i specifically enquired whether 3g is available in my area (i.e Tankapani road) and i have been assured that since my locality lies at heart of city 3g works fine their. But from last month my 3g is not comming. I have raised a complain for it on 5th sept, but on 18th Sept i am been told that in my area 3g doesn't come and if i want i can switch to 2g. However when i enquired if 3g doesn't work then how can i be charged 3g rates without providing service. In reply they are telling we can guarantee which are it will work or not. I just simply want my amount should be refunded and Vodafone should declare to all customers where 3g doesn't work.


Posted On: 2015-09-21 17:37:41
I purchased 4G LTE Telephone no. 8585894105 from Sales executive Arindam mitra (M-9163706257) of Airtel. I took 6 month Rs.950/- plan and scheme was that if i pay 6 month advance payment (Rs. 6404/-), the dongle is offered free of cost. I paid whole amount of Rs. 6404/-(including service tax @ 12.36%) through invoice no. 7228 dt. 15.04.15. Since 17.09.15, airtel has deactivated my 4G service second time despite my full advance payment and demanding charge of Rs 992.66. I complained to but they also demand Rs. 992/- despite deactivation of my 4G services. It is post paid plan but i am being embarrassed by airtel. This plan is started on full payment of advance money then how can they demand payment after activating the service for 2-3 months. I am forced to appeal before you for proper redressal and airtel should return my payment for the period of deactivation with penalty.

lokesh sahu

Posted On: 2015-09-20 21:38:47
I m porting IDEA no. To smart no. N these smart no. Not work properly. Not send msg. Unnecessary charge cut. I m complain in customer care. Compny ne bharosha dilvaya ki koi problam nhi hoga. Bahut bar se inform kiya. Fir bhi kuch problam solve nhi ho rha. So plz help me.

Nandan Kamat

Posted On: 2015-09-20 20:34:19
This is with reference to my ongoing dispute with Idea on charging me monthly rental for one of the 2 Idea phone connections inspite of my disconnecting the no. on 22nd June 2015 as I had moved to US in May 2015 itself. Even after I disconnected the no. by written email (as there is no facility to download any form on Idea's website for disconnection), Idea kept billing me for the same and is now insisting I pay rental for both numbers for both bill periods, which I do not agree. Idea has now resorted to tarnish my reputation by calling my relatives and friends in India as if I am absconding without paying the outstanding. I work with one of India's top 3 IT organisations, and which is a Corporate customer of Idea and both these numbers were taken under the Corporate plan. I did not expect this lack of basic understanding from Idea's Customer Service department. This means they are purposely doing this to extract money by whatever means for a service which they have not rendered.

pradeep kumar sharma

Posted On: 2015-09-20 20:05:51
Dear sir,i am using airtel sim from last 15 years and before some time my sim was disconnected without any information and message to me even i am paying regular bills through ECS.And it was also issued to other customer within 40 days.pls tell me the way to take my sim back.

Satesh kumar shaw

Posted On: 2015-09-18 16:12:56
Dear Sir/Madam, Airtel sending wrong bil since july 2014 to till now. I have make a complain but no any further action taken and they disconnect the incomming and outgoig connection from last 2 month. While I trying to contact him then he reply that your outstanding bill is due but I replied him that i have getting wrong bill from july 2014 to till now then they told me that ok sir i will check it but I am not getting any feedback. This is my profesional contact number. So I request you to kindly take some serious step in this regards.

M AEnterprises

Posted On: 2015-09-17 20:08:43
We would like to complaint against chit chat communication, despite payment of all the bills as well as Service Tax on time the internetservice provider is harassing the consumer by keeping the network down and we are suffering business lose.. kindly initiate immediate and strong action against the service provider details mentioned below: Chit-Chat Net Communication S/16 Bhuvaneshwar CHS Dr. Wilimbe Road Parel Village 8767318318 24159046/24159146 Maharastra -400012 E mail

Dr. Juri Khanikar

Posted On: 2015-09-17 15:05:54
I have lodged a complain on 12/09/2015. Till now I have not received any reply from your end. Kindly solve the problem as early as possible. This is my earnest request to you. Thank you


Posted On: 2015-09-17 10:03:54
I had an Airtel connection, monthly rental apprx 375 inr and was told that the max bill will not exceed 1000inr. Suddenly from Jan 2015, I started receiving inflated bills inspire of the fact that Airtel promises a dynamic credit limit. I complained but no respite. I continued to receive inflated bills and suddenly got a bill of inr 8000 after which I stopped paying bills. I emailed and called Airtel to send correct bills and terminate my connection, but till date no correct bill has been sent and they call all random numbers from my call records to threaten. Also the dynamic credit limit which is based on payment history etc was instead increased to inr 14000 with no consent from me to enable them to demand more money. Please advise my next steps.

sunil kumar.p

Posted On: 2015-09-16 16:32:44
Mobile phone complaint. Charging problem, not usable Model Spice Stellar M1 430 EAN No. 8906050992567 IMEI No. 911210400844828 Address: Spice retail Ltd. S Global knowledge park 19 A&B Sec125 NOIDA 201301 Uttarpradesh

soumen saha

Posted On: 2015-09-16 02:04:32
Why my mothers' mobile number 9564378888 is blocked by vodafone when I wanted to deactivate from CUG service? why they have such ignorant representative? why their process of deactivation of sim is not secured enough? Can you find any word or sentence in voice record that can prove that I have requested to deactivate sim? why do they provide so poor service? Either activate my mothers number within two days or ready to compensate. Can they stand any logic? My father is in AMRI hospital kolkata from 11/09/2015 till date and we are 130 km away. My mother cannot call any doctors or relatives. why do they do such foolish negligence? why should we suffer for your fault?


Posted On: 2015-09-15 18:14:01
Dear Sir This is regarding my post paid mobile bill in which during past several months late fee has been charges to the tune of Rs.1350/-, I have been pay bills ontime on or before due date. However I paid short amount in some months for usage charges all together Rs.291. I have requested to the appellate authority of TTSL to waive if off. the are denying to waiveoff, however they want to waive as goodwill gesture Rs.650/-, which we dont want to accept. We want full waiver of late fees. However for short payment I prepared to pay interest @ 24 P.A. for short paid usage charges of Rs.291. Kindly suggest.

Geetanjali Kumari Panday

Posted On: 2015-09-15 00:02:34
Hi, I am a resident of Garia, Kolkata, and have taken a Airtel 4G connection from Airtel local branch. They mentioned it will work in my area, but it is not working for last one month, yet they sent 10GB limit crossed sms. I want them to refund the entire amount, since I was never able to use the connection, and when I went to the center, they said, first month allowance is less than 10GB. need strict action on such fraud behavior. they are also not agreeing to cut my connection with full refund. it cost me 6840 rupees for 6 months. It is unfortunate that a vendor like this is able to do business at all, and license is not revoked.

Dr. Juri Khanikar

Posted On: 2015-09-13 12:32:52
I apply for 3G netpack for the above no. Accordingly one SMS came that its activated on 11-9-2015. When it was not activated I call to customer care two times. In both the times they asked me the details and after that they says that their system is slow and cannot provide any assistance and asked me to call after sometime. I also complained online. But no response is there. I need a solution for the same as early as possible and guilty should b punished. Hope the problem will b solved soon. Thank you. Dr. Juri Khanikar

Satish kumar

Posted On: 2015-09-10 14:33:15
i went to service center of karbonn mobile in sector 22 Chandigarh for repairing of my mobile phone which is under warranty. They kept my phone for 2 months but did not do anything & said they will give me new mobile as my mobile is not repairable. but they give me my faulty mobile back. Pl help.


Posted On: 2015-09-09 14:55:34
I had ported my number 8132953706 from Airtel to BSNL on 10th April 2015. However, my number was suddenly deactivated without any prior warning per se. BSNL gave reason of non-clearance of pending bill in Airtel, whereas I had cleared and confirmed from Airtel office personally. This caused undue hardship to me as I had registered this number for all important business activities. If BSNL was to deactivate my number, some prior information should have been given. Nor Airtel informed me regarding any pending bills.

Subrata mukherjee

Posted On: 2015-09-08 16:59:04
Pls note I am your very old customer and using this Vodafonne no (9830025162) since 10 years. I used to visit Bangladesh frequently with your roaming facilities. This time I was there from 28/07/2015 to 07/08/15 Suddenly On 31/07/15 I received msg from Vodafone that my current Internet usage is Rs17896/- against my credit limit Rs20,000/- after that on 01/08/15 I received msg for Rs18186/- and on 04/08/15 I received msg for Rs18301/- After received all these msg I immidiately switch off my phone. Where as I receive your itemised Bill by mail on 16/08/15 and found my internet usage charge is Rs 32504.60 upto 03/08/15 Several time I send you mail regarding this but every time reply is make payment immidiately and now you disconnect the line also. Now I request you pls check at your end and send rectify bill to pay. Awaiting Reply. Tks Subrata Mukherjee M-9051897731

Chandan Garai

Posted On: 2015-09-08 14:43:12
My BSNL landline connection ( 03227 266813) of West Bengal circle (Kharagpur Division) has been surrendered on 09/11/2012 but the security deposit around Rs.1200 is not refunded by BSNL ever after 3 years of disconnection.Request you to take necessary action to get the security deposit back with applicable interest.

Sakeena Farooq

Posted On: 2015-09-07 20:01:41
Dear Respected Sir As i didn't receive any feedback on my Complaint that i submit on 5/09/2015 against Aircel Company.As they show one benefits on their website and provide different. I have taken snapshot at that movement.on Recharge of 52 Rs Validity 28 Days STD Aircel to Aircel@10p/min, other STD@35p/min But they cut STD A to A @15p/min. I have all details you need. Hope you Understand and provide me feedback. Thanks

Bijay Kumar Agarwal

Posted On: 2015-09-07 17:15:28
Excess billing of interent usese by Airtel in the month of June 2015 vide bill no. 872473251 dated 12th June 2015, connection no. 9831865290. In the bill, 27 MB of data uses has been billied for 8 seconds of internet uses. In further checking this type of excess billing persist. Complain has been raised up to appellate authority, but response is stereotype that billing is correct. In fact, almost every time they do not answer the actual query.

Niteen Shinde

Posted On: 2015-09-07 10:02:49
Complaints about Vodafone Postpaid Services

shubhanu sharma

Posted On: 2015-09-05 22:02:30
Aircel again and again charging me for fun tv before few months it also charged me then they told me to give my money back i have charged around 200-250 rs and they haven't given me back, and before few days again they activate this service and have charged 50-100 rs Also they are not having any hindi or english call centers so i am unable to talk to them for this issue again.

joy gharami

Posted On: 2015-09-05 16:14:36
I was searching a song in google through my mobile. Aircel deducted 25+2 rupees from my balance, which was unauthorised. This was happened before also. so please do the needful. Mobile no 8013900988.

Sakeena Farooq

Posted On: 2015-09-04 16:34:04
Respected Authorities Greetings for the day I have been cheated by Aircel as i got an offer of recharge stating that the STD calls will be 10 paisa / min on recharge denomination of 52 INR which is still available on website with same stated benefits but my call charges for STD are 15 paisa / min which is again a breach of trust . i therefore request you to resolve my issue and take stringent action againest them . i contacted them several times but they didn't pay any heed to my concerns . i have all the related proof regarding the same including offer snapshot etc . please help me in this regard Thanking you in anticipation Regards Sakeena


Posted On: 2015-09-03 22:08:17
Sir, I purchase a MTS wifi dongle no. 8459543433 on 31.07.15 which was activated on 02.08.15. It was a worst wifi dongle in respect of internet speed and plan. MTS has cheated and looted me by fraudulently selling me their faulty product alongwith Powerbank of Mi-10400 mah. This power bank is also faulty. On 04.08.15, I requested them to return it back and return my Amount of 1300/- since their wifi dongle was not giving me even a speed of 100 kbps instead of 7 mbps which was claimed by them. At that point of time, my data usages of this dongle was too low because when there is no speed then how can I use the data more than 1 gb. On my complaint their back-end tech. team used this data in terms of checking the speed or fault. Thereafter, I, begged them to kindly refund my money, they failed to refund my money of Rs.1300/- and instead today they levied me with Bill of Rs.364/- Sir, I, humbly request your goodself to kindly shield from the torture of MTS and help me in getting refund


Posted On: 2015-09-02 20:30:09


Posted On: 2015-09-02 12:07:40
Hi,,,, gud morning sir my pblm no. 9411447953 in vofone complaint step 198 m odal and appellate authority but no action today plz requisition customer plz take up Acton plz feed back call me.....

Sony Paul Peter

Posted On: 2015-09-02 07:05:54
Im a long time customer of Idea Cellular and having two postpaid connections in my name. My Official number 8606028444 My Personal Number 9744002201 i applied for changing my postpaid personal number, 9744002201 to idea prepaid. on 10/08/2015, i paid my outstanding postpaid dues at Idea Cellular Office, SN Junction, Tripunitura vide receipt no:101289875 later my postpaid has got permanently disconnected and i started using alternate sim provided by idea. till 02/09/2015, my alternate number has not been activated. acc to idea they have provided me with wrong alternate sim. but inspite of followups and communication, they have not taken any practical solution for resolving it so far by arranging proper alternate sim and complete the migration. i am at severe loss of my personal contacts and important calls.

Radhey Kishan Gupta

Posted On: 2015-09-01 16:10:10
Dear Sir Re: Mobile No: 9562137777 Sub: Suspecius SMS excess bill. Recently I went to Dubai and my roaming was activated. I have received a bill of Rs 3700+ and while checking the bill I have come to know that there was @Rs 15 x 34 International SMS for Rs 510 to a idea call centre number. I have not made any SMS to any number. While making the complaint, idea customer care cell directed me to Idea Appellett authority and they also told me that my complaint is not valid as I have availed the sms. I argued with them to provide me the number to which I have sent SMS. They have not replied back to me. I am sure that I have not made any sms from abroad. If i have made any, they must show me the proof of it rather showing some call centre number. It is not a matter of RS 510/- but I didnt like the way money making by this telecom company.

rakesh rana

Posted On: 2015-08-31 14:07:59
Number is blocked from last two month and not make any solution Tata DoCoMo made me mentally disturbing

Tanmoy Biswas

Posted On: 2015-08-30 16:52:22
Sir.Every week after seven days.21 rs is deducted from my reliance number. Last week I call a customer care executive and they refund that Amount . Today Today also they deducted th the same Amount. I ASKED FOR REFUND BUT THEY DENIED.AND THEY JUST DEACTIVATED.MY QUESTION IS WHY THEY HAVE NOT DEACTIVE LAST WEEK.It is a crime to deduct money from customers number .kindly look into it sir and please help to get my hard earned money.

D K Sinha

Posted On: 2015-08-28 10:34:30
There is been a serious dispute going on. Last month i have submitted my micromax mobile in the service center but i didn't got any kind of response about my phone. Till now i haven't received my phone as its a month now. Whenever I tried to contact the service center many a times but the reply was not so justifying. Till now the phone is under repair but no issue has been resolved. Each time they just gave the same reply that you will receive the phone within 20 days.As phones have become the major source in one's life/ Kindly go through the issue and do INFORM ME.. DATE OF SUBMISSION : 27/07/15 MAKE : micromax MODEL : CANVAS 4+ PROBLEM : water intake SENIOR RESPONSE : within 20 days ya replacement.

Rita Pani

Posted On: 2015-08-28 08:09:10
VODAFONE overcharges me every month and no explanation if offered for "other charges" despite me asking multiple times. I was charged international roaming 3 times in last month's bill which I had to fight to reverse and other charges have sprung up again this month without explanation. For the intial 3 months I had to fight for a promotion that they had offered, but would not give me. They are taking customers for a ride, quality of service a whole different issue altogether

Raghvendra Nath Verma

Posted On: 2015-08-26 21:59:37
Hi, I had purchased 2 voice SIM and 2 data SIM for traveling to Europe from Clay Telecom.They had agreed to provide the Voice Plan on INR 3400/- All inclusive and voice on actuals. Post my return they have billed me twice for the same transaction as well as have charged me extra on the data plan. I have been writing and calling them to refund the amount taken from my credit card but not getting any response from them. People keep promising to sort out the issue but nothing has happened till now. All necessary details can be provided in terms of e-mails and SMS received from them. There contact details are : Clay Telecom, Unit No. - 427, Tower-A, Spaze I Tech Park, Sohna Road, Sector-49, Gurgaon-122018 Haryana, India Contact No: +91-11- 66470001. Would really appreciate any help given to me to resolve this issue. Regards, Raghvendra

Pradipta Dutta

Posted On: 2015-08-26 20:11:35
I've purchased Micromax Nitro A311 on 21/07/15.Due to some technical problems(showing factory mode during reboot & overheating) I've submit my phone on 11/08/15 at M/s J K Enterprise(WB)Chandannagor Service center.(105, Vibekananda Sarani,Padripara,Chandannagore,Hooghly,Pin-712136,Mobile No.:9674817202,Phone No:3326850469). My job sheet no E030537-0815-18500522 & my phones IMEI/SERIAL NO: 911407306992129,911407307492129. I've collect my phone on 26/8/15 from this service center. Then I've checking my phone problem is not resolved also another problem is arise(automatic SD card is unmount within 2 mintues,phone hang during enter file manager,restart,reboot not done properly,phone overheating withing 5 minutes.). Then service Service centers executive tell me your phone is can't repairing from our HO. after that I'm saying him please replace my phone,then he is tell me contact you to our HO. I'm send to complain mail to micromax HO(, & jkente

koushik saha

Posted On: 2015-08-26 19:06:09
MY RELIANCE MOBILE NO IS 9333978347.want a lodge a complaints against Reliance GSM services. Automatically activate R-WORLD service and 20 rupees deducted at same tym(date 25.08.2015 at 10am) .i call customer care (198),but they don't attend my phone.Reliance stolen money from customer this way.i requested them plz. don't activate any services except calling.but..same thing happened again and again me and my other friend. So, regarding this i want to refund my deducted money back as soon as possible and activate 198 no(attend call) requested you to take the serious action against the mobile service provider. Thank you koushik

chaturbhuj gavhaney

Posted On: 2015-08-25 18:39:31
Dear Sir/Madam, My Name is chaturbhuj Gavhaney, I was using Airtel mobile services possessing No. 9960640089. When i took the connection from Airtel , They conveyed me the scheme & i was agreed . Post 5 months , they started the charging for the dates usage which was free of cost as per the plan. In between I paid the additional usage of data also . They started leving the data charges & after this i told to stop the data services which was not done by the AIRTEL. Now they disconnected my Mobile & asking & threatening for the payment. I wanted to get my mobile no. back asap. Kindly see the below communication done with the airtel team. I want to file case against them for my personal loss due to contact no disconnection & threatening like i will hijack you in 10 days time & so on... Kindly look into the same to help me & get my no. back. regards, Chaturbhuj Gavhaney Conatct no. 9850012356.

Saurav Sen

Posted On: 2015-08-25 16:01:55
I am Saurav Sen. I am purchased a relance GSM sim Rs 450 only. Sim activation date is 10.08.15 but my sim deactivate was 17.08.15. I am contract my retailer his say "Don''t active this sim". Please help me. My relance GSM Mobile no is 8442887297

Krishna Kumar Binani

Posted On: 2015-08-25 09:41:08
My Airtel Number is 9831002924. I had Given My number along with 4 others for a CUG plan. The airtel officers told me that it would take 30 hours for my number to start. Its been $ days as my number has been switched off since the night of 21st. My business is solely contact based and in the last four days I have suffered a loss of over 20 lacs . We have spoken to airtel over 10 times in the last 4 days and the airtel executives have harrased me and my family by comig up with different excuses everytime i call them. This process has been extremely horrifying for me and m fmaily members. Kindly look into this matter urgently.

Biswajit Das

Posted On: 2015-08-24 21:19:49
not activated new sim from vodafone. after 4 days gone as they promised it will activated 24 hrs.

joydeep pal

Posted On: 2015-08-24 14:06:39
Dear Sir/Madam, The complain against the Reliance regarding landline phone and this mail is written to reliance customer care but no response from your side, Please return the landline of 3332620129 which is not working from the very second day, So your sales executive Mr Subroto not picking up the phone and he took Rs 2600 for landline and Rs 100 for Sim card not giving any bill , The plan is 599 ,there is no network in the land line so please return my money back and take away this landline, If any thing not happened within 2 days then I will move to consumer court and see you in the court , Please help me regarding this matter Regards, Joydeep Pal 9830159716

Hemant Dadhich

Posted On: 2015-08-24 13:58:09
I have an Aircel data connection from last 3 years and regular on bill payments. In July 2015, the bill arises Rs. 3800 for data charges in roaming without any prior notice. My plant is for Rs. 200 per month and credit limit is Rs. 1200 and security deposit is Rs. 500 only. They have disconnected my connection also and demanding the due bill regularly.

Sourav Poddar

Posted On: 2015-08-23 14:37:39
I had paid 1000/- online for a new AIRTEL broadband connection with application no. ONGURGA01199861 dated 09/08/15. Then, an airtel representative came and took details of the plan. I had filled up for 1599/- 8Mbps 80GB Plan. First, they said connection will be installed in 72 hours. But,I was made to wait for about 12 days and had to go through a lot of mental fatigue due to long customer care calls. Then, on 21st August finally, they installed the connection. But, the airtel person said that based on his records, he was told to install a 1199/ 2Mbps 15GB plan instead of the requested 1599/- plan. He said, you can ask for a plan upgrade once the connection is installed. Now, when i call the customer care for up gradation, they say that the plan is in a PENDING state and they can't make any changes. This has been a long wait and i want to complain for AIRTEL's non-delivery on their sales and service commitment. My landline number is: 0124-4226798 My account no. is- 7022212657

Sanjib Kr Pal

Posted On: 2015-08-23 13:26:41
Aircel has forcefully activated some service called "Unlimited Music" today (23-08-2015) and deducted Rs.30 from my ballance.They are not receiving phone also. Plz help me.

Tapas prasad ram

Posted On: 2015-08-22 17:31:12
Dear, Sir/madam yesterday i recharged 148rs value of 2gb data in 2g service but i have not receive my data plan value of 148, I talked with the aircel customer care excutive bt he did not give me satisfactory answer. Plssss look into the matter and do the needfull result and pls take a nesscesory step to service

Raju Gadel

Posted On: 2015-08-22 00:51:12
This is in regards to a complaint against VODAFONE for billing dispute which I have raised on 8th of Aug'15. I have received an intimation on 5th Aug'15 that my total outstanding amount is around Rs.1,800 but on the next day which is my bill generation date, I have received a bill of Rs.3,603. This alarmed me. I have been using this post paid number 9051063915 for 7 long years but never checked my bill but this time I was a bit inquisitive. Untill now I have not received any resolution and the manipulated bill is debited from my account. I have called the customer service umpteen times but to no avail. I even spoke with the managers named Abdul Wasim and Pankaj Jaiswal but they bluntly said that they can't help me.The most shocking part is that they have admitted that there is an inflation in the bill for around Rs.1,200 but they didn't resolve it and every time I call them, the representatives put my call on long hold and disconnected the call in the most unprofessional way..


Posted On: 2015-08-22 00:00:51
Dear Sir, I worked at ETR BSNL Guwahati since 01.02.2009 to 28.02.2010. At present I am working in ETR BSNL Ranchi. I applied for EPF balance trasfer of my previous epf ac no NTGHY00050100000000023 to current employer epf no JHRAN001113200A0000013 through OTCP on 23.03.2015.I also sent hardcopy alongwith ID proof to the previous employer which was received by the concerned DDO within 15 days time period. But till date he is giving excuse not getting time kindly help Regards Santosh Mahato

Pankaj Kumar Jha

Posted On: 2015-08-21 11:08:01
I have deposited my Micromax Phone having model number Knight A350 ( IMEI number 911357701736078&911357701889075) to M/S S.S.Comunication,73 Nilachal Complex P.O. Narendrapur PS:-Sonarpur Kolkata-700153 on 10th Aug 2015. The set was having charging problem .They have received the phone on 10th Aug 2015 and gave me JOB Sheet number as 0815-18469414. I have called several times Not pickup my phone the status but I have not received any proper information except saying it will take time and I may get the phone after 20 days. But no proper information was given to me. Already 12 days is going to pass and I have not received my phone.And Micromax head office says need to repair the cell phone more then twenty to twenty days. As you all know how important is a cell phone now a days and I am facing lots of problem due to this. please help

sanup kumar

Posted On: 2015-08-21 10:15:58
I am tikona customer and facing the issue with my internet connectivity regularly customer id is 110334883 but no permanent resolution getting from Tikona. I am paying 900 rupees every month without getting proper service please help me to sue them it is impacting my work


Posted On: 2015-08-20 22:19:57


Posted On: 2015-08-20 21:54:46

Pritesh Shah

Posted On: 2015-08-20 19:26:05
Dear Sir, I recently got my Number 9967712337 Ported from Vodafone to Airtel where i had given my number on airtel website to call me and an executive had contacted by the Name of Abhijit and & Mayur and had given me a corporate Plan for which i submitted all the documents required but had given me the SIM Card on submitting my Document and its HLR Code was H2 which was not for my number which i came to know when i found that my incoming calls are not working so i visited the Airtel Gallery and had talked with him and was informed that for my number the HLR Code is not H2 its H1 and he informed that i need to swipe my card which i did and after swiping my outgoing also got barred and since 2 Days i am trying to Contact the executive for the same and after 2 days he picked up and informed me that i need to resubmit the Documents and he will send the person to collect the documents in my office and gave him the address but he did not came to the office and when i called him for the sam

sundar sarkhel

Posted On: 2015-08-20 12:17:57
Sir I am sundae sarkhel.pushpak tower company Freud with me.they take 90000 rupees for tower installation.. but now they not receive my phone.I have company agreement tell me What I will do.

Ashvini Sahu

Posted On: 2015-08-20 08:31:04
there is a severe network issue at my location and i had reaised my complaint to Airtel appelate authority and they revert that it took months to resolve this issue I am asking for rental reversal for the services which they are not rendered but they are least interested to reverse the same

mohammed shahid

Posted On: 2015-08-20 05:21:28
Dear Sir मैंने मेरा 8 साल पुराना वोडाफोन नंबर 9881050313 को टाटा डोकोमो में पोर्ट किया। मुझे नया सिम दिया गया और बताया गया की आपका सिम 17 अगस्त 2015 को रात 11pm को वोडाफोन से टाटा डोकोमो में पोर्ट होजायेगा। मगर ये नया सिम कार्ड 17 अगस्त 2015 शाम 7 बजे मेरे पास से ग़ुम होगया। अगले दिन मैं टाटा गैलरी गया और बताया की सिम कार्ड activate होने के पहले ही ग़ुम होगया आप मुझे नया सिम कार्ड दे तो कस्टमर केयर वालो ने कहा की आपका सिम activation नहीं हुवा इसलिए हम अब आपको ये नंबर नहीं दे सकते। कस्टमर केयर पर कॉल किया तो उन्होंने भी यही कहा की अब आपको ये नंबर नहीं मिल सकता। ये मेरा नंबर 8 साल पुराना है मुझे ये नंबर नहीं मिला तो मेरा सारा कारोबार ठप होजायेगा। आप से मेरा निवेदन है की मुझे मेरा नंबर दिलाने में मदद करे आपकी बड़ी मेहरबानी होगी। Alternate no.9028793813

Sk Janmahammad

Posted On: 2015-08-19 16:54:36
My Permanent Mobile No. 9832169121 (Reliance)and Vodafone Boy Offered me port.Reliance to Vodafone and Then My Mobile No. 9832169121 Permanently Emergency Call Previous Day to continue,and Vodafone Boy no help me.


Posted On: 2015-08-18 16:30:55
Hi, I bought the Micromax Handset A104 on October 2014 and since a month I was facing a problem with the touch screen "menu/back" button. I have planned to visit the Micromax service center Satguru Communication, Shop No-1, 1st Floor, Veerbhadra Complex, Noida Sector 27, Noida - 201301. I have been told by technician that the touch will get replaced and it would take a week time. Please see the Job order number for your reference: N040439-0815-18338834 (on the name of Arvind Nagar) Since then I am doing followups with the above service center and they people always says that it would take another 6-7 days time to get it reapaired. I would like to ask you people that this kind of service micromax is providing to its existing loyal customers and now I am fed up and I won't recommend it to other people to buy a pathetic service Micromax phone. I won't buy another Micromax phone and this definitely intern would ruin your image in near future.


Posted On: 2015-08-16 17:39:41
Telecom company refuse to give refund amount. service automatically activated on my aircel mobile number (8796460113).

Manish Mathur

Posted On: 2015-08-13 15:43:18
T. No. 8306811812 Alternate number: 9591974404 On 25th Feb 2015 I applied for Post paid to prepaid MNP with same operator and SIM has been provided to me for the same. From 25th Feb 15 to 5 March 15 I have deposited in total around INR 1800/- in addition to outstanding at given point of time. Till date even after contacting appellate authority for the same I am struggling for Justice. Please help me to resolve the matter. Thanks & Regards Manish

Jitender Kumar

Posted On: 2015-08-13 12:53:36
Regarding of Moble Postpaid Conection of Vodafone unbilled amount of 7010.72 INR for Mobile No. 9896403805 witch is not payable as per plan I changed on date 6th August 2015 by Custmer care request code 113088022 (Value_199_Per_Sec_Plan +250 1GB 3G Data plan) with my previous plan (Value_329_Per_Min_Plan_New) plan changed but additional 250 1GB 3G Data plan not activeted yet. So I am disable to pay 7010.72 INR. I request to you for help me for to solve this issue. Thanks & Regards Jitender Kumar (Mob.:- 8529601855)


Posted On: 2015-08-13 11:20:37
money cut by any reason in my mobile account

Amit kumar pandey

Posted On: 2015-08-11 17:54:16
As per our Airtel telephonic conversation Kindly refund my money as per your commitment by mail. According to your mail you will refund my money within three days But I m not get any positive response from your side Kindly do needful for this complaint complaint.

Debanjan Dutta

Posted On: 2015-08-11 16:02:06
Sir, I use a vodafone postpaid number. I was using a vodafone internet pack which provided me with 3 GB of 3G data @ 650 Rs. On 2nd July, 2015, I had lodged a call with vodafone customer care to deactivate the 3 GB internet data plan and activate a 1 GB internet data plan (@ Rs. 250) from my next billing cycle, i.e., 27.07.2015. Today on 11.08.2015, I got a message from vodafone that my unbilled amount was very high and has crossed my monthly average quota. I enquired to vodafone about the same over phone and was replied that currently no internet data pack is active on my number. Since I have been using internet on my phone without knowing this fact from 28.07.2015 onwards, hence this huge amount of more than Rs. 3000 was billed to my number (@ 4 Paise per 10 KB). I am now being burdened a hefty sum of more than Rs. 3000 rather than the Rs. 250 which I had opted for. Please help me in this regard. Best Regards, Debanjan Dutta


Posted On: 2015-08-06 22:47:29
Dear sir / madam, company has disconnected my tata-docomo connection for odd reason as they are demanding excessive bill of tata-photon connection which i stopped i year before. and after the the disconnection they have also sent tata-docomo bill for the month of july when no connection was there.


Posted On: 2015-08-06 19:09:08
I am to inform you that BSNL PATNa WYMAX No-BB10012554 service is not available since last 7(Seven) days.I have complaint it at Rajendranagar Exchange Office so many times, but no response. Contacted person 1. Mr. Rajesh Kumar -9431020331, 2. Umesh Kumar -9431000770, 3. Kanhaiya Prasad-9431200766, 4. Server Room - 06122270555. They all are throwing responsibility on others, but giving no solution at all. All the payment are made by me in time, no dues pending. Address: B-101, Raja Ram Mohan Roy Complex, Ashoknagar, Rd. No.11, Kankarbagh, Patna-800020. Mobile No.-9334129698/8092974752

Amit Roy

Posted On: 2015-08-06 17:01:44
I recharge my mobile 9062861114 online from of Rs.102 on dt 04.08.2015 time 18:13:39 vide transaction ID: DBBR3943783267, but till now I not receive any call reduce benefit as per recharge plan or SMS (recharge done). The above amount is debit from my account. I was complained in your Sr. customer care but they not solve this problem & I also sent complain in your online web with my register mobile no till now I not receive any response vide complain no: E1-48172743399 & 1-5876474872. I have all details for this payment like bank Statement, Idea Payment Receipt, transaction Details Debit Part.


Posted On: 2015-08-06 08:57:08

Arabinda Mondal

Posted On: 2015-08-04 19:17:24
Dear Sir i take a new AIRTEL prepaid connecion , but when anyone call me then this call land to other customer but i make outgoing call , so when call me my colics, business partner , office staff then this call received other person , and for this issue when i call to customare care then CC executive said that replace this SIM . please help me.

Avishek Gupta

Posted On: 2015-08-04 16:41:46
Dear Sir, I had taken 2 VODAFONE Postpaid numbers 8336008827 & 8336008828 as per Red4Business_1599 & Red4Business_999 plans respectively where data charges post free data usage was 4p/10KB, but without my approval they shifted my plan to Red4Business_New_999 & Red4Business_New_1599 respectively and charged me premium rates post free limit. Now they are forcing me to pay the extra amount and had restricted my all services for both numbers. Also they are activating different services like "Glamour Zone " pack without my concent. Kindly help to resolve the same and oblige

Arun Sharma

Posted On: 2015-08-04 14:22:19
Dear Sir, I am getting bad service from Vodafone since past 6 months due to which I got business loss. I raised so many complaints and followups but not a single reply I received. Instead of solution now they disabled my Sim. I am Vodafone customer since 2008 and paying more than 2000 per month. Kindly help me to get my rights back.


Posted On: 2015-08-04 12:38:37


Posted On: 2015-08-03 14:33:05
Dear Sir, Company Name: Reliance Hr services PF No: MH/VASHI/118056/164601 I submitted my PF with drawl forums in Feb 2015 till date i did't received amount ,Company Hr not reverting for mails or for calls ,Please suggest Regards


Posted On: 2015-08-01 23:48:13
I Rajeev Jaiswal had purchased two vodafone connection.When I had purchased the connection,I had clearly mentioned that I work in Pricewaterhousecoopers Service Delivery Centre and both the connection should be in CUG And I was confirmed by the excecutive attending me (Mr.Anirban)that it will be CUG connection.But when bill was generated after one month it was charged for CUG calls heavily.I returned to the Salt lake branch Kolkata with the same and found out that CUG was not activated and hence the charges were high.The centre took the documents(PWC ID CARD) once again for activation of CUG connection.I was assured that the bill would be rectified in a weeks' time.But to my surprise,not only my bill did not get rectify,my connection was also disconnected.I had to re-visit the store and again i have resubmitted the document&again i was assured it will get rectified within2days,this time also problem was SAME&they send recovery person for collection of dues.I wrote mail too,but NO Use.

Vijayan S

Posted On: 2015-08-01 15:53:13
I have an Sun Direct DTH Connection and my Smartcard Number is 41280975164, I am residing in Jodhpur, Since last may I am facing signal problem. I have raised complaints for the same, the complaint Numbers are as follows: Complaint No.1: 1-123-10174317 dated 18 May15, No.2: 1-126-43995905 dated 26 Jun 15, No.3: 1-127-32580845 dated 12 July 15. In May I waited for more than 15 days and went for a vacation to my hometown and returned on 23 Jun 15, after coming back I have recharged for 6 month subscription for Rs.1100/- after recharging also it was showing signal error, so I raised a complaint with customer care of Sundirect on 26 june. after repeated calls to customer care also nobody has come from sundirect for rectification of my problem. On July 10th they have automatically closed my complaint without rectification of complaint. again I lodged my third complaint on 12th July when I came to know from customer care that my complaint has been resolved without my confirmation.

Kuldeep Tiwari

Posted On: 2015-08-01 14:38:23
Dear Sir, i have a mobile connection of airtell but from last 2 days my shim(connection ) shown massage emergency calls only. i am in trouble please help me. Regards Kuldeep Tiwari

vandana jain

Posted On: 2015-07-31 18:02:30
I have a aircel prepaid connection onmy mobile. Two days back i recharged with Rs.300/- and today i.e. 31.07.2015 the taped reply i am getting - insuffient fund. I have not made any std nor isd. I have not even downloaded any applications also. I had only made few local calls. This has happened many a times and also with my collegues. The people sitting at call centres are unable to reply for my loss. I want my money back from the company. Kindly help me.


Posted On: 2015-07-30 21:50:44
I have been using a SIM card of number 9933212014 which belongs to Airtel WB circle. Last week after i came to chennai on saturday the SIM was worked for 5 hours and after which the SIM card stopped recieving the Signal. From Sunday we are following up with Airtel for the same but there is no response from them and neither the same was fixed by them. It led to a great loss as it was a single contact for the business.

chaitanya shahapure

Posted On: 2015-07-30 11:20:40
Hi, My self Chaitanya MOB NO:9320406831 (postpaid-Reliance CDMA) Complaint with -Reliance communications CDMA.I got bill of 35979rs from reliance communications for data usage and amount is deducted from my bank account due to ECS was activated. I am struggled for last one month to correct same because this was system fault. I raised 9 complaints with customer care they closed this without intimation to me. I send mail to "" with several discussions with them and 10 reminders with mail. Finally they corrected my data plan and my refund they mentioned my refund amount is 34840rs. But even many mail they didn't refunded my amount in bank. They are saying that they don't have any process to refund amount in bank. Amount will be adjusted in next subsequent bills. They are just playing football with me .. On call they are telling visit retail store. I visited retail store they are saying this is billing issue call to customer care. Pls suggest.


Posted On: 2015-07-29 17:26:45

Dharmendra chandrakar

Posted On: 2015-07-29 17:26:42
postpaid to prepaid converting problem


Posted On: 2015-07-29 13:20:47

Chandan Swarnakar

Posted On: 2015-07-28 18:38:03
Complaint is towards stopping of outgoing call on my mobile connection, service provider - M/S Vodafone. Usage for the month of May'15 have got the bill with charge of Rs.1499.44 only towards roaming charges for mobile internet & total bill value amounts to Rs.3861.69 due date was 9th July'15. Have raised the concern regarding wrongly bill via e-mail that amount charged for mobile internet, & have withheld the payment of Rs.1499.44 & paid the balance amount. Have got the reply from Vodafone that the charges levied are correct & reversal is not possible. thereafter Vodafone company have suddenly stopped my outgoing call completely & while speaking with the vodafone customer care from other number have been asked to pay the due for restoration of service. I am using this number of hutch/Vodafone for more than 10 years & such act is not accepted. Need your support in getting the bill corrected, have logical reasoning & punishment of stopping my outgoing call. Rgds, Chandan.S


Posted On: 2015-07-28 18:36:45
i bought new aircel dongle sim on 24.07.2015 in local retail shop at Rs.150. No: 7402011067. Next day it will activated. I put into that sim in my dongle. Its getting problem of authentication failure i call to customer in my another aircel 3 times call land to executive they said some settings i set that again it will getting same problem. They suddenly cut the call. Next day i try again the cal not connected its replies customer care are busy with other customers. u try again later. I try many time its says repeatedly. Then today i try with another aircel no. It will land to customer care one lady pick the call they told same settings i try again the same thing which was done in last three days. she told to restart i will go with her words to restart. She told u restart and try. But i told just keep in line she told u just try i will connected and cut the suddenly. But again getting same complaint. So, Please do the needful for this issue.


Posted On: 2015-07-28 09:40:12

Tapan Kumar Mukhopadhyay

Posted On: 2015-07-27 20:11:03
I have a Vodafone voice connection no. 9836805566. Due to their system problem they raised in ordinate bill amount in June 2015 bill. This there appellate office has accepted but issu still remains unresolved. I'm actually following up the issue with them through their store since 13 May 2015 and today it has simply turned into a harassment as their system has restricted my outgoing calls without any information to me. I've paid the legitimate bill amounts well within the bill due dates. I would request your good office to help me to resolve the issue.


Posted On: 2015-07-27 13:48:37

Pankaj Namdharani

Posted On: 2015-07-25 15:56:21
1. Airtel has activated International Roaming GPRS without my consent 2. Its standard Charges of Such GPRS are not shared with Customer, in their bill or on there website and thereafter charging customer at their will. 3. Evasive & Deceive in reply on complaint. 4. Exhorbitent GPRS Charges i.e. Rs 700 Per MB & Fleecing customer under the garb of standard rate Will submit more details if required.


Posted On: 2015-07-25 11:37:38
I recharge for Rs. 55/- on my videcon no. 9068210325. It was for 1 GB data but i received only 500 MB only. Despite of my several reminders to 198 complaint no. no data received. Now the are not picking my phone perhaps they put my no. in blacklisted. what to do. My No. 9068210325. Now just i received a call fro Vhelp executive mobile no. 7549182347 he asked it will be credited only if i update this number for SMS banking. Now i am going with consumer form, Paheredaronline. very bad responce by videocon customer care. Vikas Jain Yamuna Nagar

Manish Kumar

Posted On: 2015-07-25 09:33:35
Dear Sir, 6 weeks ago i ported my prepaid AIRTEL no. 9717023117 into IDEA Postpaid no. Postpaid offer was given by IDEA executive Mr. Mandeep Singh whose no. is 9718444752. He provide plan of Rs. 199 only per month. but when i got my first bill on 15/06/2015 (bill no. 0234079622) i found some extra features charges on my bill but i didn't requested any extra service except my Rs. 199 Plan. when i contact with Idea customer care making a complaint about that problem in my bill, he say extra added service pack (3G rate cutter) will be deactivated soon. Then i pay the Bill amount of Rs. 128 after deducting extra charges added in my bill. But when i got my 2nd bill. (bill no. 0239539569 15/07/2015). I found more extra charge added 3G Internet service Rs.285 against my bill & previous also added. I contact again to deactivate and refund the extra amount added in my bill, but my problem is not solved from Idea. I am unhappy with this type of reaction from their side. Please help me.


Posted On: 2015-07-24 17:15:23
i have been using two Vodafone Postpaid connection from last 10 months. 3 months back i placed disconnection because am getting best plan and service from other service. that time they offered my 50% Rental Discount and the plans will be continued. but they started charging me for STD Calls for Both Two numbers. now again i have placed disconnection one month ago but still its not resolved. its very poor service. GUYS PLZ DON'T DO FOR VODAFONE CONNECTION. i had called more than 20 times in a months and had drafted nearly ten emails then to no proper response. this they commuted me waiver 400Rs for one number and 250 Rs for another number 23 days back ago but not debited from my A/C. again one more Bill get Generated. AND THERE IS PROPER COMMUNICATION BETWEEN AGENTS.IF CALL POSTPAID DEPT THEY WILL TRANSFER TO PREPAID DEPT.AFTER ESCALATING THE COMPLAINT ALSO NO PROPER RESPONSE. ITS VERY PATHETIC SERVICE, I NEVER SEEN SUCH KIND OF CUSTOMER SERVICE. REQUEST YOU ALL DONT TAKE VODAFONE ..


Posted On: 2015-07-24 12:44:51
my name is Apurup i can use reliance network my number is 8297751786 i can face problem on 19/07/2015 because in my number in Rs17.90p balance has detected they can said i can use net in my mobile this is very fraud because 17/07/2015 on wards i cannot use any type of net in my mobile.they can do very fraud pls refund of my balance plese imediate slove my problem other wise india no 1 fraud reliance network

Andrew Antao

Posted On: 2015-07-24 11:06:28
This letter is pertaining to the mental harassment that is faced by me with the poor quality of service by Bsnl Goa. I have a landline number 2465167 in the Tonca- caranzalem, Goa which has stopped working (dead). The complaint is registered in bsnl complaint cell( miramar telephone exchange) on 15/07/2015 but still no action is done inspite of constant reminders. Please see that the required action is taken and my problem is solved as earliest as possible. Or i will have to write a letter to the PMO India about the sorry state oF affairs. Yours Thankfully. Asst. Prof. Andrew Antao

Kavita Bhatia

Posted On: 2015-07-24 10:19:24
Airtel has overbilled me for data usage without asking for this facility and without informing me about the charges, for international roaming. The customer service officer gave incorrect information, they did not send any alerts and billed me for way beyond my credit limit of Airtel sent me the following alert after Day 1 in Dubai. 19-JUN-2015 21:13:22-:Usage alert: As per the last update, approx. international roaming usage on your airtel mobile 9818646209 is Rs 10381. Usage Breakup: Voice-Rs.0, Data-Rs.10381. To continue enjoying services, SMS YES to+918220998997. The above alert was received by me. This alert very clearly said "To continue enjoying services, SMS YES to+918220998997." What I understand from this message is that if the customer wants to continue the services, he/she needs to respond at the number given. Which means that if the customer is not responding/ confirming, then they should discontinue the service. Else what is the purpose of sending this message by Airte


Posted On: 2015-07-23 23:45:56
I am a Senior Citizen 62Yrs old, have been using Vodafone SIM for almost 15 Years for the above No.9820071754 ,recently in the month of June i had gone on Yatra Paris/Swiss/Munich tour of of 10 days and used my Cell iphone4S only where WIFI was free available,and altogether made local calls 5/6 ,when i returned back to India to my knowlede the bill came for 13500 which was really shocking,hence made complain to Vodafone by email ,instead getting any help they were so rude they started sending messages to pay the bill urgently,i managed to pay 10000 but even though they started disturbing my line,by every call i have to liston 5mins recorded message!can anyone help to solve the problem? thanks

Ganesh Shivram Sonone

Posted On: 2015-07-23 21:40:41
I am receiving blank calls on my mobile number 9765749398 since long time. Nowadays the frequency has increased so I complaint to the service provider I.e. Vodafone but It simply refused to take any action and express its inability on mail. I request you to please suggest me what action I can take against my service provider.

Abhishek Jaiswal

Posted On: 2015-07-23 18:57:47
my Tata Docomo mobile number is 8981242563, they have disconnected my number more than a month ago due to document verification failure, and when I complained about it, they said that my number is permanently blocked and I have to change is to postpaid(since my number is prepaid), I have No reason to change is to postpaid. I submitted my necessary documents and returned. its been about a month, my number is not been unblocked yet. And i am being forced to change it to postpaid, I am facing seriously difficulty because of this. This is my very old number and it is also synced to my bank account, I am unable to do any online transaction. please register my complaint agains thetm.

Anish kumar singh

Posted On: 2015-07-23 13:07:20
i already registered to DND, but i got frequently received commercial call and massage. what i do, pls suggest me.


Posted On: 2015-07-23 11:23:48
I have received by Bill for the Month and the billing amount Shows Rs.6909/- Which includes Services charges of Internet usage at Rs. 4245 + Service Taxes (Rs.4840). When as on date my MB left was approx. 3 MB how can VODAFONE CHARGE INTERNET CHARGES. Due to This My Services have been barred For outgoing Calls and Internet usage. The barring of services is leading me to a problem in dealing with my Clients and Other office Works. I Have lost two of my clients because I have not been able to check their mail and revert on time. This problem has started from 11th of July and till now have not been permanently solved. I have visited Vodafone Alipore Stores 3 times in the last week and also have registered a complaint with them . But I have not received any satisfying solution. I feel Till Now I have already incurred a LOSS of RS. 3 lakhs in terms of my GOODWILL and LOSS of BUSINESS. You executive are not able to give a permanent solution.


Posted On: 2015-07-21 14:12:22
Please note I have asked for a new Broadband connection in the month of April 2015 from TATA Teleservices at Thane Neelkant Greens after my rigorous followups finally after 15 days the work order have issued .during the time i have submitted my ID Proof, Address Proof & Photo with signed application and a cheque of Rs 525/- to the executive who has come to collect the application. Finally after rigorous follow up from me to the Phone no 02266372319 they passed the worked order and later installed with Account No 990547386 and DEl NO/Circuit ID 0221497379/P617N943 on 21.05.2015 but later on they disconnected the line without any notice to me I enquired the same but nothing happened finally it was told to me it cannot be restored and it will take time . I was shocked to here this and told i do not need the connection. i spoke to the girl on the Phone No 02266372319 and she told your connection cannot be restored and we will pay back the installation charges but till date no progress

Joginder singh Gulia

Posted On: 2015-07-21 11:37:58
Subject Complaint against not transferring mob no 9355358950 from industrial to individual Sir/Madam, 1 I request to submit the following complaint for your necessary action please. 2 Myself Joginder Singh Gulia hold mob no 9355358950 from Reliance communication in 2010. This no was used by me and in between it was ported to Voda phone and then to Idea. It was used for M/s Mangalam motors Bahadurgarh on the mutual consent as I was working for Mangalam Motors In this process mob no is transferred to Mangalam motors. Now I am no more working for Mangalam motors since Jun 2015. 3 Now I approached M/s Salashar Communication delhi rohtak road Nehru park near Axis bank for transferring it on my name. M/s Mangalam Motors has already submitted a no objection certificate to Salashar Communication and to Idea co on 25 Jun 2015. I have made so many request to Idea customer care and Salashar communication with intimation to Telecom regulation auth of india. But I found all in vain. Even r

Supriya Das

Posted On: 2015-07-20 19:24:27
It's regarding MTS service against my number 9143375125. They provide incorrect bill, incorrect SMS notification, sudden disconnection etc, though I paid the amount in advance. I am flowing up for more than 7 days, yet to get any satisfactory solution.

Kaushal Kishor

Posted On: 2015-07-20 16:31:55
Dear Sir, I have put my mobile in faridabad sector 16 Hans Services & Date is 10.06.2015.He say that your handset is completed with in eight days but my mobile is not yet complete. So Please request you must help me to be your great kindness . Job Sheet No. N050133061517160433 Problem - Power key is not working

Milan Dholakia

Posted On: 2015-07-20 15:37:27
Reliance comm. not disconnecting modem service on due date despite request made on 19-2-2015.All bills paid on time till January 2015. Co. kept raising the rental bills and has now sent legal notice through Advocate for non-payment of pending bill along with 18% interest. Threatening with civil and criminal actions!

sujeet kesharwani

Posted On: 2015-07-18 00:35:17
I have been trying for number portability since 30th june 2015 but could not be able to send message to 1900 on reliance network. it is telling that message can not be send. i am totally disappointed with Reliance network for last 3-4 months and i want to change my network. i called customer care and asked for providing UPC code for number portability and registered a complaint two times but they have not taken any action against my complain. i sent mail to reliance customer care but they told me to resend message once again and i tried many more times but situation is same , message is not sending on 1900. then i again sent mail to customer care reliance and told them about the situation then they again registered my complaint and told me to solve my problem by 17th july 2015. but they did not solve my problem. kindly requesting you to please resolve my problem and provide me UPC code. Thanks and Regards Sujeet kesharwani 9827604688


Posted On: 2015-07-17 11:15:25
I had before Reliance with SIM dongle. In beginning of June 2015, when I went to RCare to reopen the connection, RCare people proposed for Pro3_599_5GBDY5GBNGT with a new wifi Hotspot device which will give speed around 4 mbps. Now this device is horrible and I can never believe such poor service which is less 15kbps download speed with one device. I am feeling like cheated as I have continue for three months due to contract with such poor service. Please let me know if you can do something from your end to get out of this.


Posted On: 2015-07-17 00:13:52
Sir, The Telecom company that I have subscribed is not furnishing my call details. Whenever I call their customer service executive they give the excuse of "system down call after 2 hours". This happened three times in a span of 6 hours or so. I have noticed abrupt balance deduction from my account since last month. On my last call they kept me on hold for 16 minutes, promising me to connect me to a senior official. However that never happened and they disconnected the line. Just to add to your information the connection is in the name of my cousin Aisarya Roy.

Jacob John

Posted On: 2015-07-16 15:06:31
My BSNL Phone N0. 080-23683120 has been down for the past one year. It hardly worked for 20% of the days in the year. However, I h ave been paying full rental to BSNL regularly. Please ensure complaint is permananetly resolved, also refund me the balance amount


Posted On: 2015-07-15 18:31:51
I refused to portin voda during time of verify by vodafone team member. I also call on 198 to cancel my port in request in voda. But they forcefull port me in voda. And now if i request them to adjust my plan as i don't use msg they refuse. One more comdition.they have that after 6 month they charge 200 rps extra for same plan. Just wasting our time and money in voda. Kindly help in this issue. If this issue will not resolved then i am going to break the voda sim and cut all voda connection present in my known one. Never suggest any one to go on voda. Airtel is best that msg i spread.


Posted On: 2015-07-15 16:23:40
Dear sir I informed that my videocon haryana prepaid mobile no . 9467511281 On dated:11-7-2015 at 10:00 am my account balance is Rs.70 . But some hour my account balance is nil . I am call the customer care but no satisfied answer given customer agent . Answer said from customer care "your gprs data is nil so your balance is deduct" . But my gprs balance is 1170 Mb today . So you are requested that pls directly direction to videocon prepaid mobile service haryana for check the position and given my account balance immediately .

Ashish Sabharwal

Posted On: 2015-07-15 11:12:40
As per my knowledge, Idea has charged excess amount on previous month bill (i.e. June 2015). I contacted them on 12345 but did not receive any satisfactory response. The email id provided by their customer care people always bounce back. Then I found another email id on their website and mailed and received response only once that they have charged one amount for excess GPRS usage and another for Data usage. When I asked for the difference between both of them, they have stopped responding. I received a call from one of the executives. I asked her the same question which I asked on the mail about difference between data usage and GPRS usage. she said there is no difference If so, how could you charge twice? In fact she told me that she will check the details & call me in half an hour. She called and told me that the amount has been charged for April month, while I have made all my previous dues in time. Kindly take the necessary action in this regard.

Soumya Ray

Posted On: 2015-07-13 16:46:21
On 04/07/2015 I tried to recharge the number +91-9434606726 with STV 136/- from bsnl portal (login id- soumyadonray). The transaction failed in first attempt and the amount was charged from my debit card. I was successful in the 2nd attempt. I lodged a complaint for refund of the failed transaction on the same day ( Transaction ID- TXE0407201519708, Complaint No- 1G04367120). However, in the complaint I also mentioned a failed recharge of Rs. 98/- but the same was received successfully after several hours. Currently I am bothered that I did not receive any refund till date for the failed transaction for which Rs. 136/- was charged from my account. I also called BSNL toll free customer care no- 18001801503 but the response was not satisfactory. Request to do the needful urgently.

Fareeda Mehta

Posted On: 2015-07-13 13:00:02
Sir/Mam, I am being cheated by Airtel on my transfer of my mobile connection no. 9867438381 from pre piad to post paid. I had a credit of Rs.500/= on my pre paid connection after transfer the credit was down by Rs. 250/= They are explaining the adjustment against internet usage. This is a planned fooling and cheating by the company. I used the net only after paying my plan conversion charges and after the new connection was activated. I contacted the customer care office at Sector 17 and the in charge Mr. Shaikh very rudely refused to revert the unfair charges. I contacted the call centre and they made dance between pre paid and post paid departments. The nodal office has an automated voice response system which does allow me to talk to the officer or lodge a complaint. The appellate authority in Pune has a similar auto mated voice response system to frustrate lodging of complaints. Please help and advise on the follow up that i need to do. Thankyou Fareeda Mehta

Sanjay Bhate

Posted On: 2015-07-11 19:27:51
BSNL Landline at my home is dead since 13th May 15.Complait done on 198 wide no.1023853404 then online complaints done wide nos. MHR/CO/2015/3231,3719 &3950,but till today,i.e.11th July 15 said phone connection is not restored.

Ranjeet Ram

Posted On: 2015-07-11 15:51:26
Respected Sir, Sir mene Devashish Both No.46-C, Chd. se date 27.6.15 ko Reliance Com. ka New Connection liya tha par vo aaj tak bhi nhi chla hai. karn bhi nhi bta rha hai ji. please meri aapse request hai ki muche nyay de. iskliye me apka aabhari hungu. Thankyou Sir. Date 11.7.15 Your Fathfull Ranjeet Ram #4607-A,Sec- 46-D, Chd. 9988620760

shailendra pende

Posted On: 2015-07-10 23:00:13
I hv airtel postpaid taken before 8 months. Used for 2 months. Requested them to change it to convert it to prepaid. But they told me that it is possible only after 3 months. I stopped using d card. Not a single outward call. Then after six months they r telling me to pay 730 as rental bill for 6 mnth.


Posted On: 2015-07-10 14:01:39
I am Praveen Singh posted at Bhatinda in Army Department. I have facing issue for using function of Micromax mobile. So that i have given this mobile to autorised centre for repearing but this mobile was under the warranty period. Authorised centre suggested to me for replacement of this mobile from Head office within 15 days. So i had been submitted my hand set to authorized centre. i have followed 20 times for receiving my hand set from same authorised cente and Micromax company. I have registerd my complain to the Micromax customer care number which complain number is MMX240615519996 on dated, 24.06.2015. I still did not receive my handset. I am receiving different types of false commitment from the same. Details: Micromax Mobile Model no-A106 Unit-2, White colour Job Sheet Number- N090195061517000205 Mobile Dispatch date-02.06.2015 Mobile Dispatched at the M/S Unitesh 2686, First floor, Opposite jagmal, Neuro City Scan, Old Bus stand road, Bhatinda, Pin code-15001

rajiv chawla

Posted On: 2015-07-10 08:44:16
22 day bill 17000/ in tata Docomo no. 9315288777.missaling

jagjit singh

Posted On: 2015-07-10 00:35:55
Vadafone make fake bill of Rs1250 in a day for 200 mb.not ready any no is 9888567657

chanchal singla

Posted On: 2015-07-09 14:21:23
sir/ma'am i had been using TIKONA WI-BRO/( RS.999 a month with 4 mbps speed upto 30 GB.) from august 2014. I got problems in march-may. my modem was not working and i used to call them each and everyday. they promised me engineer visit BUT over 15 days passed no one came. promised for a REBATE IN MY BILL. but nothing fullfilled they generted my bill of rs.2280 i repeatedly asked them to solve my issue expaining everytime the problem but no reponse. tried to speak to seniors but in vain. as the connection was on my father's name they repeatedly called him to pay not even bothering about my issue. i disconnected now a month or 2, i am getting calls from this number-8800892412- asking me to come to TEES-HAZARI COURT HARASSING ME AND MY FATHER. i am an IAS aspirant and my exam due in august and they have wasted my 2 and a half month, my money,my loss in terms of these plus the mental trauma still i didnt complained but now i really want them to learn the fact "THAT CONSUMER IS NOT A FOOL"

Saidul Islam

Posted On: 2015-07-09 11:58:33
I have taken Reliance Dongle 9330918767, but it is no use. You can check my usage also. last 2 month i want to surrender connection they dont agree. when they sale this connection make lots of false commitment now day by day they raise bills. Please check my usage and resolve the issue


Posted On: 2015-07-09 00:33:26
Hi my self Asadullah, mob 8100694699 .i am customer of Reliance gsm I got a msg from realince gsm side on 8july 2015. Msg was.. If recharged rs 57 then i can get tt rs 47 +50mb +450 mb 3g data for 30 days...but after recharged i got " Recharge of Rs.57 successful. Enjoy 10MB 3G valid for 10 days.RCOM Before recharge i called up 198 numb from same of represented told me the same.. after recharge i called 198 numb and one of represented told only you got 10 mb3g deta for 10 days on recharge of rs 57 no extra talk time Check my screen shot also. plz do something

Umashankar Mukherjee

Posted On: 2015-07-08 17:32:37


Posted On: 2015-07-06 20:23:25
I am Niladri Ghosh (Mob. No.: 9088052009), a customer of Idea last couple of years. Last 02.07.15 Rs. 45/- deducted from my main balance due to renew of some application which i have not done. I have lodged one complain SR: 1-57626791712 with Idea website. But nothing happens till now. I want my balance back.

Harish Kumar

Posted On: 2015-07-06 18:12:56
Sir, I bought this mobile on 26th June, 2015 and gift to my wife, as she went out for holiday. We bought mobile late night 10.00PM and her train was at 3.00AM. She was very happy to see fantastic mobile. But after few hours, phone went off automatic and behave weirdly. She came back on 5th July and we went to dealer. Bansal Electronics Sec-22 Chandigarh, He said he cannot do any thing, and said go to service center . So today 6th July, I went service center in Sec-47C, in Sec 47-C Mr. Mukesh Bhandari incharge refused to replace the defective piece and said to left the mobile for atleast 10 days and they will repair the same. I feel, , they clearly cheat me. I got defective piece and it can happen, but now instead of replacement of the same, they will repair it and take 10 days..its unacceptable. Please resolve my issue ASAP. Regards,

Anuj jain

Posted On: 2015-07-03 21:10:52
Complaint about tatasky A complaint registered 2 months before but no action has been taken till date from the company Need your help Thanku

Chikan Banerjee

Posted On: 2015-07-03 20:50:52
I am complaining against Tata Docomo.They are forcing me to change my post paid plan 40 GB @ Rs.999/- + 6gb @Rs.950/- WiFi plan we'd 25/7/2015.I do not like to change my WiFi photon max plan .please help me to resolve the problem .my tata Docomo max WiFi no is 9230030467.and I am using it since Nov,2015.and paid them Rs.2030/- on 1/11/2015. Chikan Banerjee.

Anish Mukherjee

Posted On: 2015-07-02 21:51:06
Every day Balance reduced for aircel mobile on this no 9831626877.9831626877.caustomer care replied that activated some jocks,entertainment tv etc but I don't activate this facilities on my ph do something Thanks Anish Mukherjee

Sanjay Kumar

Posted On: 2015-07-02 18:24:40
Kindly help me in rference to Reliance Communication limited who had started their services without my permission and deliberately charged for that. Can UPBHOGTA FORUM help in this case.

Swapna Kashyap

Posted On: 2015-07-02 12:49:38
I am using MTNL landline and broadband services on tel no 22794520 and the landline is dead from nearly one month and on the same number i have taken a broadband connection which is also not working from one month.

Govind ram sahu

Posted On: 2015-07-01 15:50:33
Vodafone Zonal Offices - Pujari Chambers 1st floor block B,near Pachpedi naka, New Dhamtari Road,Raipur C.G. 492001 walo ne mere se 30,000 {25000counter + 5000deposit} liye aur mujhe har mah 2500 rs milega bola jisse apka 30000 1year me cliar ho jayega bola magar mujhe 2 mah tak hi 2500 diya aur baki paisa ko dhokha dekarke kha gaya aur kuch logo ka transfar bhi ho gaya hai Pls help me Thank's Govind sahu saicomputer bargaon,block-beral,dist bemetara cg 491332

Somnath Naskar

Posted On: 2015-06-30 13:20:13
I have requested for cancellation of Airtel mobile number# 8585888237 on the month of May and got response call from Airtel and I confirmed that I don't want to continue. However I recently came to know that the number was not cancelled and when I asked them why the connection was not cancelled, they told that I confirmed previously that I wanted to continue with the connection (which I did not) and also asked me to pay a month bill to cancel. Therefore I need your help to resolve this issue ASAP. Please find details below: Mobile No to be terminated: 8585888237 Alternate Contact number: 9051469341 Complaint reference number: 62118206 Date of complaint: 25th May 2015

Nikhil Patwa

Posted On: 2015-06-29 19:17:47
Activated caller tune without my permission(charged ₹30) and ₹15 charged me for downloading caller tune. I have called their customer care number, they are not listening to me and told that I have activated it but I haven't.

Saquib Gulzar

Posted On: 2015-06-28 01:43:49
I have been using Tata docomo Network under the scheme of Rs 349- where the benefits i can avail is 1 Gb internet, 1000 mins calling, 100 local and national sms. The due date of the bill was 27th May and i have paid my bill duly before the time. In the next month i was asked to pay Rs 959 or else my outgoing services will be stopped. My questions are- 1. If i am paying before the fine date on what basis my credit is utilised. 2.Why am i being not informed by the company if any extra usage has been done. They asked me to pay Rs 959 on 22nd of June and when i asked the bill , they refused to give.How can you charge a customer without providing a bill? 3. On 22nd of June they were asking for Rs 959 and on 27th of June they are asking for RS 1890.How is that possible. There are a lot of complains which will not fit in the given word limit. I have been duped by Tata Docomo. The consumer court is my last resort. Kindly help

Nikhil Ingale

Posted On: 2015-06-27 16:52:45
I had applied for airtel Broadband connection on 9th june. I received call from customer care asking for address.I asked thrice whether it is possible to install at my location or not.Then i made online payment as said by executive.Then on next day i received call from airtel asking for document submission. I sent the documents via email. Then next to next day again i received call saying connection is not possible in ur area.From that day i have called Customer care almost 15 times.But they fooling me saying you will get ur refund back within 2-3 days. I had made the payment om 9th june and today is 27th june but still i haven't got my refund. Hoping you guys can resolve the problem.

Rajat Gupta

Posted On: 2015-06-27 10:10:56
Dear Sir/Madam Dear Sir/Madam My Number of Reliance 9018765559 was yesterday closed without any prior intimation due to which I am hanged up. I had applied for MNP which was supposed to be done on 3rd July 2015 as the information given to me by Mobile operator. Number closed on 26/06/2015 without taking myself into confidence and the new operator. It is violation of guidelines of TRAI and harassment of Consumer. I want your action and steps in this matter asap. Regds Rajat Gupta 09953425145


Posted On: 2015-06-26 22:44:07

niloy bhowmik

Posted On: 2015-06-26 18:04:32
so many times aircel cellular limited deducted from my mob no. 7686847087 without any reason.please look into the matter.

Shyam Sunder Goyal

Posted On: 2015-06-26 17:05:12
I am writing this for complaint about unnecessary balance deduction from my Airtel Account mobile number 9718009842, From 16th June to 20th June , Around 120 rs were deducted from my account , I tried to call airtel customer care and surprisingly no one responded me correctly , One customer representative says that there is technical issue in their system and on other side other one says that he do not have any details about my account , and I should call after 4 hours!! Pathetic,Why should I call again and again if they do not have the details ????? Anyhow I tried to call the appellate number and nodal office numbers , but seems like they are no longer interested to give service from there too, then why you have given those number on internet ????? Then Finally I wrote a message to Get number ported and suddenly all their system started working fine and I got around 5-6 calls in 2 Days , and one of their representative promised me to refund me the amount in next 24 hours , Sounds

Ramit Baksi

Posted On: 2015-06-24 12:01:59
Hi, I am a MTS Data card user for last 4 months. From 20th June, 2015, I facing connectivity issue. I have logged a request on that day itself at MTS GSD. They provided 20 working hours to resolve the issue. Now, they closed the issue as resolved without my confirmation. Now, yesterday 23rd June'15 I again call the GSD. They again logged a new request and asked for my availability. As they do not provide any support after 6pm or in the weekends I took leave from my office for today and asked them to call for live assistance. But, did not receive any assistance and the issue still exists. I again called the GSD, now they are saying the resolution time is 26th June, and they can call me anytime within these days but, it is not possible for me to take leave till 26th for there call or assistance. But, still they are not taking action. Request to all concerned Authorities to take necessary action against this. MTS Data card no: 9831020708 Customer: Ramit Baksi MTS rquest no: JUN/5688

Sumit Bhatia

Posted On: 2015-06-23 14:36:59
From 22/06/2015 morning, 0600 am (i checked) my airtel sim is not working. I have got a new sim on 22/06/15 at 0315 pm but the same even has not been activated so far. its been more than 30 hours and i am unable to access my phone to make and receive calls. I tried calling airtel 4-5 times but so far have not received any concrete response from them as why my old sim has stopped working and why my new sim has not even got activated, wherein i have been told the sim will be active in 2-4 hours but it is close to 24 hours now. I am really frustated now as i can't port my number to different operator till the time i don't send sms from my current working number for portability (as told by customer care from airtel). I am helpless as everytime they have not respected the deadline provided by them to resolve my query. My work is suffering as the basic contact tool my mobile number which i am using from last more than 12 years is not operating. looking for Consumer redressal forum support

Khurshid Ansari

Posted On: 2015-06-22 07:15:52
Sir, I have purchase a samsung mobile (SM B310E). But the mobile shope keeper gave me a duplicate samsung mobile which is differ from original one and IMEI number of that mobile is not veify in IMEI website. I want to complain against that mobile shop. So what can i do?


Posted On: 2015-06-21 19:40:53

Samiran Sarkar

Posted On: 2015-06-21 12:56:20
I have activated a one GB plus 1 gb pack which was supposed to give me 1 + 1 gb at Rs. 750 and the lady when activating it told me it is not going to come more that 750 as 750 is the capping rate. now on 31st of last month i got a text that my usage is 1282.54 MB and they have sent me a bill of 6400.


Posted On: 2015-06-20 22:52:26


Posted On: 2015-06-19 11:26:27
I am neither a consumer nor a account holder in UCO Bank. yesterday I received a message from S Centre number 9768099140 i.e "Dear Cunsumer, LPG Subsidy Rs245.23 for Cash memo 107702 dt.12-06-15 transferred to your bank account noxxx73 in UCO BANK'. It may be a wrong entry or some one using my number. So, plz check and take appropriate action on this.

Nitin Sharma

Posted On: 2015-06-18 23:11:04
I have paid my all bills for my tata docomo number 9028066300 the details of last 6-7 transactions are: Dec-14 Paid Amt: 674 Jan - 15 Paid Amt: 678 Feb - 15 Paid Amt: 824 Mar - 15 Paid Amt: 1784 Apr -15 Paid Amt: 702 May -15 Paid Amt: 780 Then also my outgoing services have been stopped. their representatives have added some another number (8237588001) in my account, without any proper verification, it has been completely their mistake and I have been tortured to pay unnecessary dues.

Manish Agarwal

Posted On: 2015-06-17 22:34:43
Given my phone for service on 23rd feb , but I am not getting my phone back, I have mailed to them with complain on 5th june but not getting any positive response from them , please suggest what needs to done so that I can get my phone back.

Tulika Goenka

Posted On: 2015-06-17 19:26:40


Posted On: 2015-06-17 12:14:34
In May 2014, I had to surrender my Broadband connection against my landline number 22803813 with BSNL as they failed to provide the service for more than a month. Since then my telephone line is also working sporadically. This can be verified from the complaints docket register. Presently, my line is dead since 5th May,2014. Repeated complaints, writing letters to the CGM, Calcutta Telphones, to the Central Ministry and talking to the Local Exchange Officials ( Hungerford Street- Mr. Prabhakar Reddy) failed to yield any result. This is total apathy on the part of a Service Provider when they are charging me the normal rental + other charges every month and I am paying the same regularly. This is extreme harassment to a Senior Citizen and fraud. BSNL should refund me the money they have collected and pay me compensation.

priyanka singh

Posted On: 2015-06-16 14:10:18
my aircel no that is 9804479523 has been blocked by the concern company without any prior notice .


Posted On: 2015-06-16 11:15:52
My tata docomo complaint no for the mob no 7411223388 :477803547. I am using Tata Docomo postpaid connection. I am facing mobile network speed problem in 2g data which is running at 2kbps speed from May 8th from when I raised complaint. I was communicating to appellate team but I am not happy with their communication. Apart from solving my problem they are keep telling me that we are given best speed whichever is possible from their end so the best speed will be 2kbps means I am wondering I have sent multiple mails for some clarification but still they are telling they are giving best. If they are giving best speed which is 2 kbps even I can pay the best money of Rs.100 for Rs.799 will they agree with this.

Mohit Gandhi

Posted On: 2015-06-15 11:51:02
Hi, I am being charged for the services, which I have not used. That two twice they are harassing me continuously. I want to file a complain in this regard my data card number is 9599204805.

Niloy Das

Posted On: 2015-06-14 10:22:22
Sir, I am Niloy das, my number is 8013363759.I am using Aircel since 1 year but from the last 2 days I have fetching some network problem. My home network coverage is very poor. Please solve this problem. Area: Sonaria Dist: South 24 pgs Pin: 743377 Landmark: Sonaria primary school Alternating contact number: 9051822862


Posted On: 2015-06-13 13:18:27
I had purchased a new prepaid no. from air tel 9-10 days back. I am receiving calls n text from HDFC banks regarding some loans by the name of Rajesh.

Ranjit Mondal

Posted On: 2015-06-13 12:13:57

Ranjit Mondal

Posted On: 2015-06-13 12:06:34

Rahul Sethi

Posted On: 2015-06-12 20:38:28
Dear Sir/Madam, I purchased 24 month zero plan frm 27 may. by paying 18950 on site thru hdfc cc. but even after 16 days and numerous calls and 25+ emails they are neither activating the 24 month zero plan nor they are giving me my money order id is HOCIEKTVN. Please mediate with reliance communication eshop and get my plan activated or my money back they just keep on giving me false assurances since last 16 days. Else I will have no option left and wil have to file a case in consumer forum against rcom eshop for the financial and mental harrassment meted out to me and for the time they have wasted. Thank you for all your help.

Sumit Kumar Ghosh

Posted On: 2015-06-10 14:16:51

rana bag

Posted On: 2015-06-09 16:10:23
Sir i use aircel sim since 3 years. 3/6/2015 comany charged me illegal rs 10.

Arihant Jain

Posted On: 2015-06-08 21:50:17

Mayank sharma

Posted On: 2015-06-06 22:44:37
my vodafone post paid no (9649121640)has been suspended on 04/06/2015 without any intimation and without any reason. when I talked to customer care and vodafone stores they have not responded to me with any appropriate reason. my banking facility and other facilities are connected with the same no and due to this I have been suffering from mental trauma severely. Despite a lot of efforts no action has been taken.

pratik sharma

Posted On: 2015-06-06 17:15:44
sir. i have atatawalky no65164352 last 31.051015 my walky convart postpaid to pripaid ,varyvicktion was sussesfuly but outgoing and incoming is not warking tatadocomo help senter fail to help me please sir resolve my problem

Supratim Roy

Posted On: 2015-06-05 19:18:00
Vodafone has changed existing Bill Plan of 199 to Plan of 249 without any written consent from me. E-mail wriiten to but with no result. Vodafone has risen the bill amount by doing so&when asked for the copy of the application form with terms&condition, denied to produce the same. I want the reversal of all my payments and compensation for the harrasment

Sujit Halder

Posted On: 2015-06-05 16:43:12
Suddenly a day my Aircel no.(7098877271) has stopped working and displaying that sim registration failed. When asked to the executive he replied to resubmit the documents as verification has been mismatched. I replied nothing and mailed a complaint to the higher authority on 31st may, 2015 but on 3rd of this month he gave me the same option in a reply mail. Then on the same day I replied too him that why should I resubmit my documents as the connection has been started by proper verification of the documents and now you are saying that it has been mismatched. I also mentioned that if he surrender me my old document with a proper reason as it is your fault then I will resubmit my documents but still now no reply has been given to me. So, at last I am at your door for justice as the appellate authority has been harassing me for the past one week and not starting my connection. As it is company's fault then why should I'll be the victim?? Pls help me. Regards Sujit

nandeep kaushal

Posted On: 2015-06-04 14:24:35
i am using idea sim 9086787520.. i recharged by no with 2g monthly pack 198 ...then after 2-3 days i needed 3g i made a small 3g recharge... whent the 3g pack ended ..idea also lapsed my 2g pack when i call their cce they says it is our company policy ...u should have called us 1st before what shall i do now

Kamal Ghosh

Posted On: 2015-06-04 13:26:54
Dear sir my phone number is 7688043060 dedicated by RS 35/-on 04.06.2015 because activated fun TV but i am sure i don't active fun TV . and i spoke to aircal customar Care service name of Mr arunov kumar malick (Customer Care service number is 198) i request him please returns my balance 35Rs please help me in the matter because i belongs to a middle class family and this is a big amount for me one again request please refund me the balance amount of 35Rs from Kamal Ghosh


Posted On: 2015-06-04 11:41:23
I have been being unnecessarily harrassed by Airtel representatives to pay the bill for my ex-roomate's postpaid number. I get around 10 calls in a day from Airtel IVR and reps who are coercing me and forcing me to make them talk to Ankita Singh because she has shared my number as the alternate number. They are rude and don't listen. I am feeling mentally distressed and totally irritated over the tyranny of calls and follow-up explanations. Please help me

Arideep Halder

Posted On: 2015-06-03 23:11:34
I bought MTS MBlaze Data Card 2 weeks back. After using it I am continuously facing Internet speed issue. I am unable to use the service at all at my home network. Whenever I lodge a complain I am given a complain number. Then I am called and told every time the work is done and problem is resolved and I would not face any problem again when I return back to my home network. MTS is completely cheating their users. And appropriate action must be taken against such companies. Complain numbers issued were MAY/6015 and MAY/7783

Kevin Remedios

Posted On: 2015-06-03 21:27:47
This is to complain that an employee of Idea Cellular named by Priya Dharshini Gandhi supposedly a Relationship Manager has entered into my idea account and made troubling and disturbing changes in my account. The unauthorized changes are as below; 1. IDEA has cancelled my internet facility without my consent. 2. IDEA has put a Black Berry internet pack on my account without my consent. 3. IDEA has cancelled my 3G facility on my account and internet. 4. IDEA restricted my calls and incoming also. I have called IDEA on 1st June late evening after waiting in hope that the services mistake was done by error, however, I was informed by the tele executive that he couldnt do anything to rectify it. And the changes were done by their relationship Manager. When asked if any request was done, he replied no. He then told me i would get a call back on 2nd june in the morning to rectify the issues. IDEA is using my account as they please & after intimating them still no action.

Ratnadip Sahana

Posted On: 2015-06-02 01:06:58
This complaint is against RELIANCE GSM telecommunications. They charged me heavily at a higher call rate although I had a rate cutter of 5paisa/min. This is a case of fraud as this has happened to many people. They are luring customers but are providing with the services. The customer care blocked my call. Please do something.

rakesh prasad shaw

Posted On: 2015-06-01 20:31:22
my aircel no. i.e.,9804479523 has been suddenly blocked without intimation

Ashish Pareek

Posted On: 2015-06-01 14:42:59
I have another no. 9650579888 which was working fine with airtel.but some guy from Smart Step agency associated with Vodafone told me attractive plan of 199 Rs including 600 Min Local+National free and 150 Rs for 3G 1GB Data. By this i agred for MNP and i switched to Vodafone.But now i came to know that there is no such plan of 600 Local _National free also there is no 1GB of 3G data plan in 150 Rs..The guy from Smart Step is saying now you to bear as per running plans only.I cant help you.This is a fraud which is done by Smart Step agency. I have paid 250 Rs as security fees also. I have receipt of that. This have caused me a lot of problem.

Sanjay Kumar Saha

Posted On: 2015-06-01 11:26:52
Dear Sir/Madam, I have given closing request of my airtel no. 8585893309 on 14/04/2015. After repeated follow up my number has not been closed. 3-4 times airtel has given me false information and false commitment Please help me regarding this to close my number.

Arindam Bagchi

Posted On: 2015-05-31 11:47:26
This complaint is for my Vodafone cell phone post paid number 09674191527. This connection was taken with high rental charges mostly to facilitate Internet connection which I could not use becoz of no reason. Several complaint has been made on their call centre but of no help. I have stopped using this number from is showing in their system as non usage. After their person came to take the payment which I made on feb 2015 for Rs. 2450/- approx, they assured me that new bill which was generated for Rs. 1122/- would be waived off. Still they are charging the same today. Also I have made a written letter to close the connection which I have submitted on feb end and final closure was done on march 4 th. but then they have slapped a charge of Rs. 800/- plus just for 5-6 days whereas their monthly rental will for the entire month, prorate wise also it is not coming to Rs. 800/- plus. Please help as I was not using the number from December which is being showed in their system .

Suvrodip Dhar

Posted On: 2015-05-31 02:33:15
Sir I have purchase HTC 826 model from local dealer . After just 15days phone get very much heated and headphone jack was not working. So I have submit my phone to HTC service center in Dwarka(New Delhi). But HTC service center is jUST ignoring my complaint. Every time I call to them they just give me a another date to call and saying that our Backend team is working on your complaint. everytime they are saying the same thing, even i mailed to them many times and they replied me the same thing. I am just fed up with their service . Ist time they said they give my phone back after 15 days . Now they are saying it will take time due to some backend issue. Name of the service center is KDM marketing pvt ltd sector 4 Dwarka. Please sir solve my problem

Suvrodip Dhar

Posted On: 2015-05-31 02:18:17
Sir I have purchase HTC 826 model from local dealer . After just 15 days phone get very much heated and headphone jack is not working. So I have submit my phone to HTC service center in Dwarka. But HTC service center is jUST ignoring my complaint. Every time I am calling to them and they just give me a another date and always saying that they working on my issue, Backend team is working. I am just fed up with their service . Almost 1 month gone they are not able to solve my issue. Ist time they said they give my phone back after 15 days . Now they are saying Backend team is working. Sir, requesting you to please take action against them. You are the only hope to solve my issue.

Akash Chowdhury

Posted On: 2015-05-31 00:28:19
From yesterday night my aircel sim card is not working. I called the customer care 5times,they said me they have taken complain and will be alright within an hour.but it didnt work the whole day I found no network.tried in different phones.searched network.went to aircel store,replaced my sim card,but still same and customer care both are not giving any response.this is my very important number,please help aircel number is name Akash Chowdhury from Kolkata alternative number 8820866958

Subhrajit Das

Posted On: 2015-05-30 19:51:59
Dear Sir / Mam, Kindly note that without any proper or prior notification, my aircel mobile number 9804222224 have been permanently deactivated, which has affected a lot by in terms of contact. Please help me out. Regards, Subhrajit Das

Somen Mondal

Posted On: 2015-05-29 22:54:51
When i recharge my account of aircel.They charges without any massage.when i check my vas,they shows no vas pack.They activites as company wishes.This not first time with me.

Yashwant Gahlot

Posted On: 2015-05-28 20:38:47
I am using Airtel postpaid connection. Facing false billing problem by Airtel prominently.

Asif Husain

Posted On: 2015-05-28 17:55:43
Hello Sir / Madam, Service Provider : MTNL Mumbai Atleast from last 15 days my MTNL landline phone and internet is not working. I have complained twice through the portal but no action. I even got a message on the mobile stating that the issue is resolved on 26th May, 2015 stating that dock number 2341 is attended. On an average after every 3 months, the line gets disconnected. Before 2-3 years, continuously for 2 months the net was not working but still the bill payment was done regularly from our end. Earlier (2-3 years) I used to raise a complaint on MTNL portal, after few days it used to display as if the issue is resolved but it was all false because the landline still used to be dead. I am highly disappointed with this service and would not recommend anyone to use MTNL service. My landline number is 25354006 and reside in Mumbra (Kausa). Requesting you to please look into this matter. 9870535222

ferose khan

Posted On: 2015-05-28 15:43:33
Recently i changed my sim network BSNL to AIRTEL. signal Coverage is very weak in my area. Pls do the needful to get full coverage. sometimes signal not available in open area also. otherwise to permit me to change other network

satabdi sarkar

Posted On: 2015-05-27 15:44:31
Reliance company wrongly deduct 85rs from my A/C balance.they agreed that it is worngly deduct but now they are not return my balance. So please take a legal step for this.

Mayank Bhatia

Posted On: 2015-05-26 21:17:07
Sir/Mam, Myself Mayank Bhatia I purchased a T24 sim(8962146810) from big bazaar Jabalpur on 11 August 2011 on my father name Mr Ramesh Kumar Bhatia but I got to know that it is some one else name (Rauindra Nath) when I had gone to convert it has ha micro sim but when I ask them ( Big Bazaar T24 ) to Mr Ramesh Kumar Bhatia's name they deny by saying that there is no process for this . Kindly resuest you to please solve my problem as soon as possible . Alternate No. is 9074203948


Posted On: 2015-05-26 18:17:38

Jagdish Ghodake

Posted On: 2015-05-26 11:19:45
Sir, My Mobile no.9270061644 currently I am using the services of TATADoCoMo which I want to port to Reliance Telecom But the DoCoMo people are not proceeding my port request. For three times so far I have raised the request & due to lethargic approach from DoCoMo I have not yet get it port nor any satisfactory answer from them for not porting my number.

Debashis Biswas

Posted On: 2015-05-26 09:30:08
On 25.05.15 Vodafone deducted Rs21 from my mobile balance for "HOTSHOTS " service which I've not subscribed for. Kindly do the needfull so that I get back my lost money

Sakthivel G

Posted On: 2015-05-25 23:15:55

Tohid parvez

Posted On: 2015-05-25 20:53:27
Sir my mom use an aircel sim card whenever she recharged the balance got deducted and every time their customer care say this will not repeat today they call in my mom no. 13 times even we didn't respond to their call but just after it msg came form them that 30rs is deducted for subscribing music but I have my phone in my hand and I didn't even reciecve their call. Please take some necessary action

Arfeen Alam

Posted On: 2015-05-25 18:05:45
I made a payment of Rs 700 against CDMA mobile no. 9304426402.I paid it through Paytm. Reliance communications says that they are unable to track the payment. Paytm says they checked with Reliance and that the Reliance customer care had provided a reference no. saying that they did receive a payment of 700 rs. However, Reliance has debarred my brother from making calls. They keep calling him for payment and keep harassing by sending sms as well. The Reliance no. 9304426402 belongs to my Cousin brother Amanatullah.

Sasthi Charan Halder

Posted On: 2015-05-24 11:43:32
This is regarding my cellphone charges - 9830282761 from Vodafone Kolkata. They have charged me International roaming charges while I am in India. Though I have paid this unreasonable and unacceptable dues, I need your advice and support so that they refund me this charge and does not charge to other customer for such unacceptable practices. How can they charge me international roaming charges for incoming, outgoing calls and international GPRS charges. Please note the calls made, SMS services, GPRS services used are not disputed). I was was in Jaigaon, Alipurduar - India on 19th Dec and left for Bhutan on 20th Dec around 10.30 am. I find there are roaming charges and GPRS charges on these dates.

Sandip Chowdhury

Posted On: 2015-05-23 10:14:07
I had purchased one MTS data card from M/s Global Hub (Contact person : Mr Deepak Jaiswal Tel No : 8013350685) for which I had made payment of Rs.2472 through online payment. This payment is for four months advance rental with dongle free. I got the data card and got activated with a number 8648022014, for which I had not got any bill from dealer despite my several request. I had received a part bill of Rs.474 and I had paid the same based on the request of the dealer, whose proof is enclosed. After that Global hub had made three payments to MTS on account of me. But he had refused to pay the fourth payment, despite my several telephonic request to him. Finally MTS had disconnect my data card connection due to non-payment of bill. I had made complaints to MTS by phone(Complaint No : MAY4605) and mail (copy attached) but no action is taken so far. This is very unfortunate incident and that too with a very small money of Rs.608. harassment b

achyut sonowal

Posted On: 2015-05-22 16:50:00
iam a aircel consumer actually i have pocket internet connection but aircel guwahati blocked the inter net access many time it true i recharge but i cant access

Keshavan Gorur

Posted On: 2015-05-21 19:55:58
Hi, My name is Keshavan and my mobile number is 9902805660. On the 21st may I got 2 messages from Airtel saying that a total of Rs 51 has been deducted for hello tunes which I have never subscribed. I went thru cust care and they cancelled the service without refunding my money. This is daylight robbery. Charging for services that I never used. Please make sure you get me my money back.

Keshavan Gorur

Posted On: 2015-05-21 19:45:31
Hi, My name is Keshavan and my mobile number is 9902805660. On the 21st may I got 2 messages saying that a total of Rs 51 has been deducted for hello tunes which I have never subscribed. I went thru cust care and they cancelled the service without refunding my money. This is daylight robery. Charging for services that I never used. Please make sure you get me my money back.


Posted On: 2015-05-21 11:04:48
I have received a message from Vodafone in which it was clearly written that if I will recharge by Rs.147/- then I will get 1GB 3G internet usage instead of 500MB.but when I have asked their customer care they told me that there was nothing has been mentioned about this offer. Pls. look into the matter as this is not the first time for me.Hope, you will do the needful and will be taking necessary steps against this type of fraud SMS from vodafone.

Deshabrata Biswas

Posted On: 2015-05-20 13:50:21
Sir, Till long the AIrcel authority is stolen my balance by showing various excuse. Even after lodging any complain on 198 the block my number to talk with a Customer Help Representative. please take necessary action.

Mangey Ram

Posted On: 2015-05-18 20:23:56
Sir, I am karnataka vodaphone prepaid customer. My prepaid no. is 9590275930. Presently I am in Roaming in Uttarpradesh State. To get free Roaming Charge I done Recharge on 29 Apr 2015 of Rs 126 from Gorakhpur through Demo- SIM Number 9838582922. After Recharge I got the following message on my no. Recharge of MRP Rs 126 on 29 Apr 15 successful. Talktime rcvd Rs 1.24. Tax Rs 13.86. Access Fee Rs 110.9. New Bal is 52.9 Trans ID RM 15844206844. I neither got roaming free and not got talk time. Further I contacted vodaphone care UP as well as vodaphone care Bangalore on my mobile many number of times but there was no solution with them to get refund of my recharge value Rs 126. Sir please look into the matter and do needful in the favour of customer. I do Know Where my recharge amount has gone.

Saurabh Khandelwal

Posted On: 2015-05-18 17:54:32
Sir, I have subscribed to Vodafone corporate plan and from last 1 year i was using it without any problems. However, i found that this month my post paid bill amount was increased from an average bill of 450 to 1300 Rs. Initially, when i subscribed to the plan of Rs 375, i was told that no extra money will be charged if internet is used excessively, however, speed will be decreased from 3G to 2G. But when i inquired about the current bill, i came to know that my plan was changed to some other plan where internet was not free after certain download limit. I was also told that Vodafone had messaged me regarding this intimation. My point is, how can Vodafone change my mobile postpaid plan without asking for my acceptance. This is a fraud. This is cheating. If my plan was to be changed, my permission had to be first sought telephonically like most other operators do. Just by sending a message and that too with inappropriate information about the new applicable charges amounts to FRAUD

Ayan Sen

Posted On: 2015-05-18 09:14:53
i changed my bsnl broadband scheme from 500 combo to 675unlimited on 25.04.2015. the bill sums up both charges for the month of April i.e.535(monthly)+ 695(usage)+675(one time charges). how can i pay two type of rents for a single month/

Anirban Roy

Posted On: 2015-05-17 22:37:14
Dear Sir/Madam, I have a Vodafone Postpaid connection of no: 9830076521. For the last 3 months Vodafone is charging for an unknown download of 99 rupees. But for bill period of May Vodafone has charged 559 rupees for the same unknown downloads which I have not downloaded. I am continuously registering complaints to Vodafone for 3 months. They are adjusting the amount charged for every month in the next month bill. But this is not the solution. Every month they are charging these. This month it has reached beyond the limits. I am not going to pay 559 rupees that has been charged. I begged to you to kindly look into this matter and provide a solution. Thanks and Regards, Anirban

Abraham K. Thomas

Posted On: 2015-05-17 19:20:48
My land phone of Tata Indicom has complaint and I reported this to them. Problem with the battery and I told them to give the battery so that I can change it. But they need the instrument at Ernakulam. I can not take the telephone from Kottayam to Ernakulam for repair. They have no service station at Kottayam. I can not understand how they can say this. This will be the case with every customer who has tata phone. Please try to help me. Awaiting your reply


Posted On: 2015-05-14 11:41:59
m jitendra mene mts ki compny se mts ke 2 dongal liye the jisme s m 1 use kar raha hu or 1 ka bill mene nahi bhara kyoki jabse mene mts ke dongal liye hai uske 2 din bad hi mene speed ki complaint ki thy mujhe hames 24 hr. ka samye m thik karne ko bola jo aj tak thik nahi ki gai jab meri complaint par koi sunvai nahi ki to m kis bat ka bill baharu phale meri complaint par karyewahi ki jaye fir hi m bil paye karuga or ab mujhe bill barne k roj phone ate hai par hamesa mene yahi kahta hu ki meri compalint par sunvai ki jaye jabhi m bill pay karuga mujhe is bare shalha d dhanyevad jitendra mts dongal number:-8459594884 mob. 9250782244

Swastick Mukherjee

Posted On: 2015-05-14 10:39:59
I purchased Airtel broadband connection on 23/4/2015. I was assured that connection would be activated in 24 hours.It took 6 days for activation. Even after that connection is getting disconnected frequently.When contacted call center they told it would take three days to fix the problem.I have taken a six months advance rental plan and paid total Rs 7000 on 23rd of April. When I requested to cancel my connection, they are saying I won't get my money back. Reference numbers of my conversation with Airtel customer care are - 1727409164 and 1740055931. Complain number is 61891399. Airtel Tax Invoice number is 6585

Pankaj kr Dangi

Posted On: 2015-05-14 07:51:43
Sir, i used bsnl mob. No. 9420400346. I Recharge 68 net pack on 8/5/2015. But not open any wave page due to poor net speed. I complaint lunch against company as per complaint no 1E091467558. But not solved my problems. Pl solving my this problem Thanks

Rohan Chatterjee

Posted On: 2015-05-13 23:51:47
Respected Sir/Madam I have an Aircel prepaid connection and its number is 7278390840. Sir/Madam, on 12th of May 2015 in the evening i got a message from the company that i have been charged rs. 30 from my main A/c balance stating that some Value Added Service have been activated. But to my full conscious mind I have not pressed any button or clicked any link that might have came up with such activation of this typpe of services in my number. I contacted the concerned authority's Customer care centre twice and they could not help me and even denied my request to take a complain. so i am requesting the concerned authorities nd i am lodging a complaint against Aircel for activating video chat service without prior knowledge and conscience. please help me in this matter and i will look forward to hear from the Consumer Redressal Forum. thank you Rohan Chatterjee Kolkata

deep chandra pathak

Posted On: 2015-05-13 19:02:58
Dear sir/madam, I purchased a xolo mobile set (xolo Q900) on feb-2014, after working for mere two weeks it malfunctioned and i have to submit it in the xolo care centre. On sep-2014 i got another set on replacement with IMEI no.911331300265599, it worked for couple of month only and from dec-2014 its camera started showing error and from jan- 2015 cell begin to hang and ultimately it stopped working from feb-2015. i have to submit replaced set too in the xolo care centre (Multitech services) located in the address 82/104/2, Guru Govind Singh marg, F, Lucknow-226001 on 17.04.2015 with work order no. 310001298685. I received a msg from xolo centre (AM-LAVAMO) on 02.05.2015 that my cell is being repaired and i should collect it from the service centre. I visited the service centre on 08.05.2015 to collect my cell, but got in reply that my cell has not been repaired and i should wait further. I was feeling horrible that if the cell was not being actually r

Roushan Agrawal

Posted On: 2015-05-13 09:00:30
I had purchased a HTC phone from Emall Kolkata. Now my phone is having display problem. But customer service centre refused to accept my phone saying co. doesn't allow them to accept phones with display problem as per co's new policy inspite of phone being in warranty.I mailed to the co. several times but have not received any proper responses from them.

Anil Malhotra

Posted On: 2015-05-12 12:22:39
I was confirmed by Mrs Sweta 07033745202 to swith from vodofone prepaid plan to airtel post paid plan where balance of net as well as talktime will be carried forward and a deposit of Rs.300/- made by me will be adjusted in forth month but when I wanted to switch to prepaid plan of airtel no deposit was adjusted nor any balance transfered in my mobile. Receipt of the deposit stating so is with me and can be forwarded any time.

Gauranga Sundar Jana

Posted On: 2015-05-12 00:12:00
Reference - Bill No.824043122 dated 03.05.2014, Due date: 21.05.2015, Mobile No. 9163300610, Bill Amount Rs.2,964.96, Service provider - Airtel It has charged Rs. 2,500/- for mobile internet charges of 336 MB. I have deactivated the internet connection on 05.05.2015 after getting this bill, and after knowing that there is internet connection in my Mobile No. 9163300610. They have replied that as there was no data pack active, it has been charged so much huge amount. They offer that 2GB data at a price of Rs. 249.00 for 2G connections. I have no knowledge of net connection in this SIM card and accordingly I never think to activate any data pack. I think it is totally injustice and illogical by charging Rs.2,500/- for only 336 MB while they are offering 2GB free usage at Rs. 249.00. In this situation I am praying for Justice to Your Honour in my mobile without my consent and without informing me, and Charging huge amount whereas usage is much lower than the minimum data pack offer.

sikander singh

Posted On: 2015-05-10 20:01:34
In the month of Feb 15 Reliance GSM sold me a fraud post paid plan through M/s Ray Service (Authorised Reliance GSM Agency) An on line complaint (2300404727) was registeted .The first bill was Rs.1388.00 and the same was reported to M/s Ray service, he told me that that wrong plan was activated on my number erroneously and will be settled soon. further he adviced me to not pay bill till settlement. I received continuous calls from Reliance for payment however bill was in process of settlement,So I have paid all dues of my account i.e Rs. 1850.00 on 21 Apr 15 & given SR (2324766257) to cancel the account. The both SR are still pending and I have not recieved final bill from Reliance as my security deposite is also pending. Further the company has charged the penality for late payment of bills where as the same was in esclation. Now the company is not responding to my e-mails. As final setlement of my account and payment of security deposite is still pending with reliance GSM.


Posted On: 2015-05-10 10:18:44


Posted On: 2015-05-07 17:43:59


Posted On: 2015-05-07 04:39:52

Swatantra Kumar Sharma

Posted On: 2015-05-06 18:15:10
This is 4th time when Airtel is deducting my balance without my request. I have not request any pack. Ist time on Aug 4, 2014, 2nd time on Mar 10, 2015 and third time on Apr 6, 2015 . Whenever I approached to customer care 121/198, they are not ready to listen me and adhered that I have requested such pack due to which Airtel deducted. I have requested Airtel many times to stop all packs (if any) but they activated automatically just to make money. How many people approached to Appellate? They are making huge money with such type of small deductions. I request to you, please take strong action against such Service provider those are making money with such bad tactics. Thanks in advance. Regards, Swatantra Kumar Sharma L-62, Shivalik Nagar, BHEL Haridwar(Uttarakhand)- 249403 Mobile No: 9760010867 E-mail:


Posted On: 2015-05-05 20:08:04
Dear sir/madam Good evening I am Sahabuddin From Gurgaon, I bought a mobile Asus Zenfone C , Sl no- F1AZB700T359 on 16 / 02/ 2015 after 20 days It face mic problem then I submit it Service Centre - F1 info services Gurgaon near M,G road after 20 days they reply that your phone parts is not available in India and you will be get its replacement then they did not give me phone after all near about 2 months but no respnce from this service centre . So pls help me. Thank you. Service centre contact no 011244260298

Subir Majumder

Posted On: 2015-05-05 18:02:54
Sir, I am Subir Majumder, Sir, A M/S MMC in agartala master Franchise of BSNL, I give a Sub-frenchis of your cricle, I have deposited 10000/- (ten thousand rupees) in cash but unforcunatly some day ago my relation of him very bed. then I that's amount was collect his from M/S MMC, but he was not give me... many time i was call him but he was not receive my call......sir please give me a soluation. (M/S MMS, Propriter is sum Sujit)

Manish Nandanwar

Posted On: 2015-05-05 14:26:52
I submitted my pf for in 2 feb. 2015 in ahemdabad but not yet didn't get any pf amount in my bank account so may i know how many days i will get the money because 3 months is completed so any reason my form is rejected or not already i posted many comments in your site but not getting good response not any reply for your side so please tell me when i will get my money because it's very urgent for me i chacked lot of time pf balance but not get any suitable time my pf no. is Gj-52314-1373 and my registered mobile no. is 8758431365 please give me reply or call me on my mobile no. 8882089182 please sir...... Thanks & Regards Manish Nandanwar

Ramesh Kancharla

Posted On: 2015-05-05 11:45:25
Over charging of Mobile Bills - Idea Operator


Posted On: 2015-05-04 23:20:12
Sir/Ma'am, I am a Aircel user from many years. I appreciate the services provided by company, but recently I have got a issue against the company.Whole story is that I have to visit Bhopal for a week and for that I have called the customer support executive on 21st April for getting info about the roaming packs applicable on my number. The executive told me that Aircel networks are available in Bhopal and I can get a recharge of Rs15 which is valid for 5 days. But on reaching Bhopal I came to know that Aircel networks are not existing there and my charges are being deducted as per the roaming tariffs. I complained about this to the customer executive again but got no result for the same. All I want is a serious action to be taken for providing wrong info to customer and reimbursing the penalty charges for the inconvenience caused to me. And also the executives should be informed with the correct information so that no other customer should face any problems due to company's fault.

sabeeh aziz

Posted On: 2015-05-04 22:55:21
respected sir, the service provider of my telephone number 9196113059 that is bsnl cdma mobile has no customer care response , gives no idea how to recharge for validity , and network coverage is poor. making life extremely difficult.

kapil bhatia

Posted On: 2015-05-04 15:43:52
Iv been using ideaa service since 3 years and this time I faced a problem with over billing I made a complaint. For the same but no response was there , now wn my outgoing was barred I stopped using it , its been 2 months now I dinused it now recovery team is calling every person at my phone call records and asking them to ask me to pay after all this I told them ok ill pay by 2pm today as they were pushing so much pressure on me I agreed topay by that time Now , as I got stuck somewhere they called them again nd again which makes there life hell , its a mental torture kindly help


Posted On: 2015-05-03 20:57:15
I have two more MTS nos for my family. No 08926706951 was suddenly blocked by MTS server. On advise from Customer care I again recharged Rs 50/- . But the service is not restored after 25 days also. Although at least 30 times the customer executive commits to restore the service within 24 hours.In another No - 09153274314 charges for different services are being deducted many times on their own choice.This is awesome to tolerate such fraud attitude. Pl take action immediately. Otherwise I shall have to go to Telecom Ministry.Because such audicity and courage on customer have started from last year.

sonu lal

Posted On: 2015-05-03 18:24:20
Rs-30 is deducted today by reliance from my a/c bal for one97 Gautam vas for which I was not given any request. I talked to customer care but they denied to refund my money or register mob. No. Is_9317978859(CDMA).

Parijat Bhattacharyya

Posted On: 2015-05-03 12:10:36
Dear Sir , I am going to hereby inform you that Telecommunication Company AIRCEL deducts balance many times without any reason . If there are no cause like : Value Added Service , caller tunes etc they cut many Rupees from main account balance . After that when we call to Customer Care then they cuts our phone or show many baseless reason of deducting money . This a horror problem of common people this era . But they don't know how to complain to Consumer Forum . I am from those common people who want to raise voice against this criminality . Please have a look on this little reason of common Indian Customers . I have attached a voice clip for proof , it is a Bengali Conversation . Thank You .

sarada prasad sahoo

Posted On: 2015-05-02 21:32:40
Hi Team, I only able to view starplus, life ok, sony, set max and stargold. All news channels, music, other channels even starsport3, regional channels unable to view. I am trying to reach Call center helpline but no one is picking only IVR music is playing. Its really untruthful, unreliable service. Its being more than a week, neither no one is calling or no one is picking up phone. No response about resolution. When i am trying to send sms to the specified number, getting auto response back that executive will contact shortly. Please help. They are cheating us by providing a stupidity message that they are upgrading their service and your service may affected. But how many days we need to wait? Please help, I need my money back. Thanks. Regards, Sarada Prasad Sahoo Reference complain Work order number: NS1504054656953 subscriber id: 1052620893 mob-9886958155

ranita saha

Posted On: 2015-05-01 17:29:27
Sir, i m using aircel connection from last 5 years. Recently they cut rs. 5 from my balance very oftenly from my main account balance without any reason and when i want to know the reason by calling their cusyomer care serivice they game me lame excuses and their behaviour is too rude to me. Please kindly look after this matter and this is happening to me several times

anil kumar gaba

Posted On: 2015-05-01 15:39:24
plzz cntct me immediately the idea company is doing cheating with me

Rhitam Basak

Posted On: 2015-05-01 12:03:05
I purchased a Karbon mobile. IMEI 911361250725284 from M/S MSG Stores on 21/03/2015. The mobile started to hang and automatically get restarted from the next day. I went to the shop and shared the issue with them. They asked me to scan my memory card which I did, still the problem persisted and they asked me to go to service center. Service center informed me, they will take a long time to resolve the issue. The shop never even exchanged the product.


Posted On: 2015-04-28 13:11:49
I have charged Rs.7959.42/-in two month, even if i was having Rs.650/-3 GB capping plan against my post paid number 9051046868 of Vodafone KOLKATA Circle. at the time of roaming there was no option to choose the vodafone operator for mannual chose option.I communicate to vodafone ODISHA as well as VODAFONE KOLKATA customer care and Appellate Officer, but I did not get any result.please suggest

Santanu Dasgupta

Posted On: 2015-04-28 12:47:59
I have purchased a MIcromax mobile model no A102 dt 30.8.2014.Yesterday suddenly my phone got switched OFF i went to Micromax service centre they told me that it doesnot have warranty you have to repair it at cost of RS 2000. Pls help me out as the cost of phone was Rs7650


Posted On: 2015-04-27 12:02:16
Dear sir/madam, I am raising this voice on behalf of all the Airtel prepaid users. I have recharged the calling pack of Rs. 77 which says all local calls at 1.3 ps/2 sec. But its charging more than 60 ps per second. I tried to reach customer care and customer outlet and even raised online complaints But no use. I got all negative response from all these resolution. I am frustrated and i am raising this issue. Hoping to see some resolution. I have proof of all the details. Please let me if you need any other details about this issue.


Posted On: 2015-04-27 08:38:41
Hi, I want to lodge a complaint against my telecom operator which is Airtel. I am currently having postpaid plan with airtel which gives me 1755mb of 3g data monthly.My billing cycle is 26to25 every month. Lately on 23April at 1.46pm I checked my data usage which showed 1647mb till 11.41hrs,23-april,2015. So Further I kept my data on to use upto 1755mb limit. But after sometime I received a message from the company that I have consumed 1813mb of data till 11.41hrs,23-april,2015 which shows I crossed my usage limit and charged me approx 200rs. How can it be possible that for the same time I used different amount of data?? I have attached screenshot of messages. Is it possible that at the same exact time I can consume different amount of data? Thay are just befooling customer to snatch extra money. Upon contacting customer care I received pathetic answer and they did not help me at all. They have charged me wrongly. Please help me. Complaint id is F1724565335. Thanks Gaurang Chavda

Santosh Khatri

Posted On: 2015-04-25 16:04:42

Atiya Naaz

Posted On: 2015-04-25 10:36:30
Dear Sir, My phone number is 9832851349 Deducted around Rs 65/- on 24.04.2015 with out information & complain was not registered though repeated request was made in reliance communication care (198). They have deducted balance without any data usage and upon request they are not providing data usage details to me. I have requested them to raise a service request for data usage information but they denied to do the same, Please help me in this matter. Thanks & Regards. Atiya Naaz

Rohit Kumar

Posted On: 2015-04-24 18:06:53
Sir/Mam , I am Rohit Kumar from Jalandhar Punjab .Currently i am studying . My complain Is that some telecom company mainly Reliance . They active the some service automatically on customers mobile number because i am facing since last few months and also some my friends . Many time connected to the customer care and stopped the service but again and again happening .Many times I do not connect to customer care ,when connect that number they gives the detail about his services and call automatically disconnected . Please sir ,do something against company. Stop eanring money this ways. Please please please .......... Save India . Thanks in advance .

Gyanendra Kumar

Posted On: 2015-04-24 12:14:00
Dear Sir, I have taken Vodafone prepaid connection in Jan 2015, and since then I am facing issues. Thrice my number got 'temporary out of service'. Even after submitting the documents there is no improvement. On 21st April 2015 I again submitted the documents to Vodafone store(Salt lake,sector 1) and was given surety that the number will start work within 24hrs however, it didn't. Later my wife went to store again next day to verify and again got confirmation that number will be started in night. BUT NO!!!!!!!!!! Also shared alternate number so that they will confirm for BUT NOT received any call!! THIS IS THE SERVICE VODAFONE IS PROVIDING..TORTURING AND HARASSING PEOPLE.... IT SEEMS ALL OTHER PEOPLE ARE FREE TO VISIT STORE AGAIN N AGAIN FOR ONE AND THE SAME THING............... Still no resolution since past 5 days.... Request you to please support n close this ... thanks Gyanendra Kumar (for number 9874477526)

Gyanendra Kumar

Posted On: 2015-04-24 11:59:40
Dear Sir/Madam, I have taken Vodafone prepaid connection in Jan 2015, and I SUPPOSE I MADE A MISTAKE to be connected to 'Vodafone Family'. Thrice my number got 'temporary out of service'. Even after submitting the documents there is no improvement. On 21st April 2015 I again submitted the documents to Vodafone store(Salt lake,sector 1) and was given surety that the number will start work within 24hrs however, it didn't. Later my wife went to store again next day to verify and again got confirmation that number will be started in night. BUT NO!!!!!!!!!! Also shared alternate number so that they will confirm for BUT NOT received any call!! Its been a week now that the number isnt' started and they are torturing and harassing by not sharing any information. Request you kind intervention to resolve the issue. Thank You.

soumen dutta

Posted On: 2015-04-24 02:04:23
i am facing problem in Micromax A104. In date 01/01/2015. its not working properly. within 1 month i have given the phone 5 times to the service center, but still the problem is not resolved. IEMI #911368053573761 (sim1) IEMI #911368053725262 (sim2)jobsheet no E030741-0415-16252876.

Subhajit Ghosh

Posted On: 2015-04-24 00:20:33
Sir, This is the second time vodafone has deactivated my number. This time they have disconnected my number without any prior notification. my credit limit is 4900 but just because of 460 rs they have deactivated my number and every time I ask them to reestablish the connection they are saying we will do it, but it is not done yet. Then what is the reason for such a high credit limit of rs 4900. pls look into the matter, my number is still in deactivated stage.


Posted On: 2015-04-23 17:50:16
Complaint for Vodane number 965090087


Posted On: 2015-04-23 13:49:30
Dear Team , I am using this Vodafone number 9811296267 since 15 years .I am on official tour outside India.I have requested to convert my post paid number to pre paid number for couple of months.. Suddenly 3 days back i just checked and saw that my number has been deactivated. How can they deactivate the number without any intimation.Had this been a postpaid number , numerous sales calls from the vodafone for Internet connection sale would come but when it comes to the deactivation /services are concerned the vodafone team are not bothered to inform the customer for onc.See,there are many service providers in the country now days and many new numbers available. If this number would have not been important to me i would have never requested to activate this. I have been writing to Vodafone nodal team/customer care team from abroad but the team is not ready to provide the resolution. I would request you to please take this matter ahead and support me .

Samudra Bhattacharya

Posted On: 2015-04-21 13:16:31
Hello Sir, I have a Aircel Prepaid mobile connection(+917278110396). On 16th Apr 00:06 AM I activated a Internet Pack(KOLDECPI3) by self service,dialing *121# which promises to give Daily 15 MB 3G/2G data for 28 days at Rs3/Day. On 20 Apr 00:47 AM I used internet (less than 15 MB) but they charge be 80 rupees . When i complain,they said money can't refund. Even though i have already subcribed to a internet pack which promises to give me 15MB 2G/3G data DAILY but still they deducted 80 rupees. Their justification was my number was credited with 15MB data on 02:30 AM. While selling the product they are advirtising 15 MB data DAILY but actually they are not giving us that. Daily means 24 HRS ( from 00:00 AM to 23:59 PM) but they are giving 21:30 HRS (02:30 AM to 23:59 PM).I was not informed this term any where neither while buying the product nor by message. So i request Aircel refund my 80 rupees. Thanks Samudra Bhattacharya Mobile No:+917278110396 EMail:


Posted On: 2015-04-20 20:29:01
I am using an Aircel network. They had deducted my 60 Rs from my balance and when i have called their customer representative for a valid reason for my balance deduction . They answered me that the reason is not uploaded in their system and they told me to call after 1 day. When i have called them after a day they have given me same reason as above and told me to call after 2 hrs to know why they had deducted my 60 Rs. They had deducted my amount on sunday at 4p.m.So i want to know a valid reason of my deduction and refund me the same amount.

subhas bhadra

Posted On: 2015-04-20 12:24:47
Sir/Madam, With due respect I would like to inform you that I am Subhas Bhadra as permanent customer of vodaphone yesterday deducted my 100/- Rs balance(19.04.2015) with out inform me and now they told me lame excuse for that. So please take action about as soon as possible. Thanking you Subhas Bhadra

subhas bhadra

Posted On: 2015-04-20 12:17:44
Deducted balance from my main account with out inform me.

Bhausaheb Kedar

Posted On: 2015-04-19 00:12:53
Hi sir my complet is about ballance deduction from my main ballance .i bought new aircel sim .but today i receve call for cervice activating ringtone but i only listen this call didnt respod it .or not to press any mobile button .(i have of call recording of it ) at the end of call they said that they activated hello tune on my mob..i got comfermation msg .on my mobile later on they (compony deduct 25 Rs in my account ...i complet in company Customer Care com no is 1-18897851733 .but they didnt solve and didnt refund me 25 Rs ..hence there is no matter of 25 Rs but compny chitted in my case ...other case are resolved beacause they havnt any imformation ... ..i suarlly said that i didnt activate this cervise but deduct 25rupies hence plz solve my problem i have froofe about call mo no is 7040062920 my self Bhausaheb valiba kedar


Posted On: 2015-04-18 23:49:58
on 10 th april i have tried to recharge my vodafone no 9874975282 by the bonus voucher249 twice. Both the time recharge failed but my bank account was debited. till today i didnt get it refund. txn Id for both the case was CSBI37375006661IX78777911 and CSBI37375162861IX78775198 thanking you


Posted On: 2015-04-18 20:42:26
I had been using an aircel connection since last one year in hyderabad. Suddenly they disconnected my telephone service without prior informing me. When I approached them, they said that it as not being used which is a "BIG LIE". I was very well using the sim for incoming, outgoing calls and internet usage. This number was active still they disconnected without PRIOR INFORMING me which is ofcourse WRONG. On contacting Customer Care for my call logs data they had, they said they don't have any and asked me to contact AIRCEL Store. Then I approached Aircel Service Center people where the person (Mr. Govind Raj) refused to show me my Call logs which was against his DUTY. If for no reason they trouble the customer,they should justify it too! This person provided me his office email id and contact no. when I tried reaching him he miserably ignred my calls.Ultimately I had to give up on my service and go for another network. I am really pissed off. Contact No. (Govind Raj): 9700490708

Somyak Mukherjee

Posted On: 2015-04-17 21:55:27
Fraudulent business done by Vodafone. They are charging a fake money for a postpaid sim which i have taken in Chennai.

trisha sarkar

Posted On: 2015-04-17 19:51:22
16 th march a amar ph theke 45 rs kata hoeche bsnl theke till now amar balance return kora hoy ni...customer care a phone korle ak e katha wait korun..i want to return back my balance.....


Posted On: 2015-04-16 14:14:09


Posted On: 2015-04-16 03:32:27
Samsung mobile phone service center frod with me. My phone problem when i purches that that seems to problem but service center did't recognize that and solve my problem pls help me pls pls

Sk Moidul Islam

Posted On: 2015-04-14 18:18:47
Complain Post Paid Bill not recharge.

Diptadip Mahalder

Posted On: 2015-04-13 22:28:30
Sir, I have one MTS datacard no8648041470 under under their unlimited packaqe of Rs.550/- + S.Tax, but for last two month they are adding Rs.60/- as Value Added Services extra with my bill. In spite of several mail they did not clarifying me that for they are charging extra even they did not closing my Data Card connection. It is nothing but a cheating. Sir please help me, your intervention can solv the problem. Thanking You Diptadip Mahalder


Posted On: 2015-04-13 18:12:43
Today i got call from 2 numbers , one saying from Speed courier (7401744957) at 5:02 PM and another saying advocate(9790579559) at 5:07 PM.They threatened me a lot ad said police will arrest me in half and hour for my billing issue. I also submitted a complaint in this forum some time back. It's regarding that. With no mistake , these people are threatening like anything.

Neeraj Kumari

Posted On: 2015-04-13 17:55:17
Dear Forum, I lost my phone and blocked my no immediately after that. I received a call from airtel executive from number +919654592239. Person Said I am executive from Airtel and I have new simcard issued from airtel and I need to deliver it to you. For this reason he require documents (ID, Address, Photo) for the same. Person delivered the SIM and collected the documents, Sim is deactivated yet and airtel said it can be only activated from relationship center only. I have mail for reference and reference no is : (RE: [|BAL|Ref14154731|] RESTART SERVICES FOR MOBILE NO 9958500991) I doubt that person want to use the document illegally. Regards Neerak Kumari Singh


Posted On: 2015-04-13 14:00:31
Vodafone Billing issue-currently sent me demand notice, though no mistake with me.vodafone postpaid number-9962826448.I sent an email for disconnection where i got a reply saying "i should confirm 48 hours before disconnection on the next bill cycle".Since i didn't get any new connection on that time,i didn't ask to disconnect.But without intimating me they changed my plan to "Data only" plan.Hence my bill amount got increased like anything. I mailed vodafone on the issue.A customer care representative spoke to me and said you are charged on prorata basis.I explained detaily and asked why I am not intimated and also i have not confirmed on disconnection. He checked details and said the amount would be reversed.Also i asked "what should i do if i should not be charged further". He told me that i should not be using this SIM further since i am charged for data usage.I stopped using that SIM . But I was being charged for what I was not using.It's the vodafone customer care which misguided

subhojeet talukdar

Posted On: 2015-04-12 10:43:08
I m using aircel number and they regularly deduct my balance from my number even when i try to call customer care they not pick up phone.


Posted On: 2015-04-10 23:09:45
I am a vodafone user on 21.03.15 I recd a message from aircel informing I have been provided a number 8013808033 and I need to provide my details at 59059 to enjoy their services.I called and informed aircel that I have not applied for any connection.After a couple of days somebody called me up and said he is calling from aircel. I asked him about the message that i had received for which he said a person has applied for aircel connection and my reference was provided by that particular person.On asking about that particular person the aircel guy again started asking for the same personal details which I was suppose to provide according to the message.I refused to go ahead with this interrogation and he said I can't be helped in this case.Today 10.04.15 again I received the same message with from aircel with a new no 8013810804 to enjoy their services and I need to provide personal details at 59059.I think this is plain harassment.Can you please save me and take strict action.


Posted On: 2015-04-10 13:18:14

Subhojyoti Bose

Posted On: 2015-04-10 11:39:16
Inspite of complaining 3 times that I got a different benefit from airtel they are least bothered to look into my complain seriously. either they are stating technical fault or they are just trying to solve by some one time benefit. I have recharged 3 times for Rs 125 and got a recharge benefit of Rs 22 on each occasion. Inspite of complaining they are passing the blame to some third party. I want to file a complain against Airtel India Pvt Limited for cheating customer and seek a compensation of Rs 10000 from them as the mental trauma they have caused.


Posted On: 2015-04-09 19:27:28
Vodofone is doing the Highest cheating from me. Is it possible to prescribe right solution?

Gautam Bubna

Posted On: 2015-04-07 11:43:39
3 weeks back i lodged complain to Vodafone on my network issue, they commited it will sorted by 4.4.15. Till now its not done and now they are not even replying to my mails

Sumanta Dutta

Posted On: 2015-04-06 21:08:34
My vodafone No 9836888568 was using post paid conn with Net pack @95/-(Army plan)for last 1 1/2 yrs.Suddenly on Sep 14 I got monthly bill for Rs 3377/- where as the bill was ltd to Rs 250 to 300 /-pm. When enqrd they informed that my scheme has been withdrawn & charged normal tariff. In this conn no prior info or massg hv been delivered to me. On 12 Mar 15 got a Notice from DLSA, 24 PGS, (N), ALIPUR, KOL-27 to appear before Lokadalat for settlement, accoerdingly I appeared but they demanded Rs 3500/- for settle down the case though the fault comitted by them. They could not clerify the reason for withdrwing my opted plan. I talked times & again with their customer care & Sr Executive & requested to find out the errots & fwd revised bill for payment but they kept silent themselves for 3 months. Now I would like to request you to look into the matter & help me to get justice over this fraudulent case. I hope, your hon'ble forum will be able to fetch favorable jugement.

Rahul malhotra

Posted On: 2015-04-06 20:07:27
Dear sir/madam, I Rahul Malhotra resides in Bhilai Chhattisgarh, about 2-3 year ago I got port my mobile no. Which I have been provided to smart ' Reliance' for the offers they promise to give but its just cheating the internet is just slow sucked down , they deducted my bal lots of time when I call for refund they said sir 😁 your number is not registered with us. I said then how its alive how can I able to use it. I send port msj all time they deduct the money but no port code. I also submitted my documents 3 times 1at retailer shop and 2times at reliance office..but still they are not providing me port code.... I'm totally mad 😠 about their behaviour. I going to file a complaint. On consumer forum of my city if online thing is not work. So please kindly help me out .. I need to get rid off this smart and as i mentally and economically harassed I need money that I blow on this for 10times its cost...


Posted On: 2015-04-05 19:39:58

U.P Chaudhary

Posted On: 2015-04-05 15:44:19
Refund from loop mobile not recieved for cell 9821086318, customer no. 1.2116488 loop mobiles bill dated 17.11.2014 confirmed that refund of rupees 859.55 and also states that Rs. 56 is outstanding. These Rs. 56 were pid through ECS. So the refund amount is 859.55+56 = Rs. 915.55 loop mobile also closed all channels of communication i.e phone, email and letter are not replied. An email form loop dated 14.11.2014 says that refund will be paid in 25 days. Months have passed but not recieved refund. Can you please take up this matter with consumer forum.

Kuntal Banerjee

Posted On: 2015-04-05 12:35:09


Posted On: 2015-04-04 12:09:00
have submitted my phone on dated 14.03.2015 for problem description as some time mic work some time not work vide work order No. 310001220225. I talked many time with customer care, but only answer I got is "Your handset is under repair". As per the statement & customer care reply it will take 15 days to repair, now it is 20 days, but I have not received back my phone and still shown as under repair. I daily calling to Customer care and only answer I got that My phone is under Repair.

Sumit Gambhir

Posted On: 2015-04-04 08:49:52
4 months back I shifted to Qatar for a job for a year & converted my Vodafone no. 9899112230 from postpaid to Prepaid. All my passwords are accessible by my no. I had it since my 12th grade. I was never given a call stating that it was being transferred by if not used for more than 2-3 months neither was i informed at the time of Conversion that it would be required to consume the balance. I want to lodge complain against vodafone for transferring my no. to someone else. I had that no. since 7-8 years.


Posted On: 2015-04-03 00:17:27
MR. JAI BHAGWAN is availing(PROP.- M/s Mangat Rai Murari Lal JAI BHAGWAN) the services of BSNL Landline past many years through the connection numbers : 233268 , 230268 ,231459,238725 but past 2-3 years the consumer is facing the regular problems. Besides repetitive reminders to BSNL ,there is no proper reply and redressal for the grievance being faced. Despite the problems faced ,the complain was forwarded through telephonic conversation to the Department of telecommunication but there was no suitable action taken till date. Moreover the fixed monthly usage charges are being paid as per schedule time with 0 (Zero) i.e. No Usage [233268 , 230268 ,231459].So, the amount is being charged without providing any services. Therefore,I kindly request the authorities to take suitable action for the same or waive off all the connections upon suitable information and communication.

Vivek Tripathi

Posted On: 2015-04-02 22:27:07

Mrs.Haimanti Ganguly

Posted On: 2015-04-02 16:54:20

ankan mondal

Posted On: 2015-04-02 14:07:44
I am an old customer of reliance prepaid service my number is 9331726416. I am using this number and my present balance is 248.50 but suddenly without any notification my number becomes blocked when i try to call the message i heard that call to customer care, so called them and they are telling please submit your document again. I asked clarification 1. without submit document how can any person get the sim 2. I have already submitted the document at reliance outlet if they are not send it to headoffice of reliance who will be responsible for that. 3. Without notification how reliance can cut my prepaid connection I got shameless answer from customer care we don't have any explanation we can't activate your connection. I am using this number for long time now i am not getting any incoming call and can't do any outgoing call. I don't have any idea where to go to resolve my problem. The connection is with my fathers name who is 70yrs old Dhrubabrata mondal 9331726416

Dhrubabrata Mondal

Posted On: 2015-04-02 13:29:54
i am old customer of reliance pepaid connection my number is 9331726416 today suddenly without any notification they stopped connection when i call their customer care they are telling that i have to submit my document to reliance outlet, but i have already submitted the document several times at dum dum kajipara outlet of reliance. But they continuously telling me to submit my document. This is such a shameful act from reliance which is undesirable. I have recharged the number few days ago and my current balance is 248.50. I don't have any idea why they are doing this to me. Please take care of that matter urgently.


Posted On: 2015-03-31 21:28:28
Every time they cut my money without reason....I never activated any plan still more than 6 times they deducted my money... today I hav been deducted my 15 rs saying I have activated look at it service...I never hav activated anything...This is pre plan of company to activate few services n deduct money from innocent ppl... I just want to port my number as soon as possible... action has to be seriously taken on this matter even this company has close..


Posted On: 2015-03-31 17:40:56
on 19th march i purchase iball tab ips20 from supreme gc avenue ,from starting it is having charging problem plus accsesories are also hvng prblm. at servs centr told mother board problm whole piec is defective so i wnt replacement or my money back

biswajit banik

Posted On: 2015-03-31 11:26:11
hello I got a message from Vodafone regarding resubmission of documents on 27.03.2015 and my number got deactivated on 28.03.2015. I visited vodafone store for submission of my documents but they are saying that my number(9433551122) will get reactivated only by wednesday(01.04.2015). Mobile Service is an emergency need for customers and the number is linked to all my bank accounts and courier addresses.Also I live away from home.This sudden de-activation is causing me serious trouble. And this was not expected from a MNC like Vodafone. I have been a vodafone user from 2005 but now i am highly dis-satisfied with such action from the company. I had taken the connection from a Vodafone Store(chandannagore). So i am surprised how can my documents be rejected after over a years Usage. Please do reply as soon as possible.

kaushik gupta

Posted On: 2015-03-30 18:25:28
my above important working cell no (using last 10 years) was makes inactive by AIRTEL -BHARATI Co. w/o any prior information & cause which not only waste my valuable day but also makes me depart from all communicating w/o concerns. Even after my co-operation in full its was not activated from 9 am to 6 pm official, though AIRTEL confirm to make it active by 4 hours. The point is why should we pay the 50 rs for their technical up gradation? How to recovered my 250 important no which I lost due to their faulty system up gradation? Since they did not prior inform u about this, not only by SMS/EMAIL/ETC. I thereby request you to look after this important concern subject. AIRTEL & OTHERS Tel com CO are making billions of profit, by this systematized upgrading but there should be a convenient way not like this by harassing us. KAUSHIK

Nischal Pradhan

Posted On: 2015-03-29 00:28:52
Vodafone fraudulently charged more than Rs 100 from my prepaid connection against service Look@ it. I have never willingly signed up for this.


Posted On: 2015-03-28 10:52:56
I have a Airtel prepaid mobile connection. My Phone No. is 9239317822. I came to know on 27/03/2015 that app. Rs. 150/- was deducted from my balance due to internet usage on my mobile on 25/03/2015. First of all I never use internet in my mobile so, question does not arise to download anything from internet. Moreover on 25/03/2015 I was on train and returning from Puri. I am ready to produce my mobile before on you to check it that I have used mobile internet or not. However I lodged a complain on 27/03/2015 at 8 p.m. on 121 number against this deduction and customer care executive told me that they send a massage but till time I have not received any massage from Airtel. So, I can not understand that my complain was booked or not. So I am requesting to you, please look into the matter and help me to return back my balance.

Tapan Chowdhury

Posted On: 2015-03-27 22:24:09
Vodafone fraudulently charged Rs 35/- on 26.03.2015 and Rs 45/- on 27.03.2015 from my prepaid connection against services WAP Villa and Look@ respectively saying that I downloaded something whereas no such thing happened. When I called up customer service they were clueless on which website this payment was forwarded to. When I ran a google search on wapvilla_ppd a number of complaints against Vodafone filled up my screen. Vodafone seems to be running a racket to loot its customers. There is no information on what this application is and Vodafone itself has no clue. My experience with this company is that they have extremely poor customer service who are mostly clueless about anything.

Debosree Roy

Posted On: 2015-03-27 12:10:49
I have come from Mumbai to stay in Kolkata for 4 months.I went to vodafone (southcity mall) store to get a postpaid connection which I got.Everything was fine but I started getting call for Preeti Bhol.When I approached the customer care southcity mall i was informed that I got a re-cycled number and asked me to get a new number .Please note I am here for just 4 months ,I am working,I have given this new no. to all my financial institutes and my personal contacts.It is not possible for me to again run from pillar to post and change my number everywhere. Moreover I am receiving calls in the previous owner's name ,getting numerous sms-es from Jabong Pantaloons,Dominos,Snapdeal,BJP Office,IOB,Spencer, NSDLPN,Best Deal,Myntra,Flash, Meru Flexi,Pediasure to name a few which is driving me mad.Also my bill this month is Rs.4787/-.Please furnish the details of such exorbitant amount.In the view of the above I request u to take necessary actions&compansate monetory loss if anyin this regard.

Shiv Chandra Mahto

Posted On: 2015-03-27 03:28:11
Related to Auto deduct value balance (Mobile Balance) without any pre-information or post information regarding Mob no 9717445575


Posted On: 2015-03-24 20:05:44
Manufacturer:Karbonn Mobile Handset;Titanium S2 Plus,IMEI No:91131140387282,Job Sheet No:KJASPWB030115K1988 This is in reference to the repair of my subject handset given to Karbonn's Service Centre in Kolkata( on 3rd Jan'15,that I regret to inform you on non-receipt of my handset till date.I had called up on the company's Toll Free know about the reapir status at least 10-12 times for the past 2 months & every time I had been told to wait for a week & it keeps on going.Today when I had called on the Toll Free no.I had been asked to wait for another 2 weeks.This wait is going on forever.It seems that I have made a wrong choice by purchasing Karbonn mobile.The service of Karbonn Mobile company is pathetic & appalling to say the least.I had purchased this handset in Oct'14 & could hardly use it for 3 months when the LCD started malfunctioning. Would earnestly request you to please register my complaint in this forum and provide me legitimate direction to protect my interest


Posted On: 2015-03-24 16:13:14

raju nath

Posted On: 2015-03-24 13:40:26
sir, i would like to inform you that i'm raju nath, mobile no-7278354474, would like to complain against aircel service provider against deduction of balance with no reason. on 13/03/2015 they deducted rs 15 and on 23/03/2015 rs 5, when i wanted to know the reason they told me some kind of hungama service has activated on my no although i have not subscribed that, they told me they would refunded the money with in 72 hours but that did not happened.previously i had faced this same kind of problem and i lost my balance without reason and did not get back the balance. now i'm fed up with this problem.and doing the same activity day by day.what should i do now? please help me sir.

Neetha Menon

Posted On: 2015-03-23 18:37:29
I was contacted by email ( stating that a LOK ADALAT case has been filed for non payment of dues with a phone number mentioned in the email. I contacted the said person. The disputed number is 2.5years old and has been disconnected. They dont have any bills surrounding the invoice/call details. I contacted the idea customer care they too gave me the same response stating that the number is no longer in use and the invoice cant be published. Now this collection agency from whom i got the mail are giving me a dummy number under which i need to pay the dues. There is no trace of the payment that i ll make; whether it will settle the dues.. i am confused to make a payment without a clear invoice in place. What should i do?

Kushal Jirafe

Posted On: 2015-03-23 14:47:36
I am a Postpaid subscriber of Airtel since 2007 and have another number of Prepaid Idea as well. Wanted this Prepaid Idea number to be ported to Airtel Postpaid and so raised a request on the Airtel website for the MNP. During the procedure, I was told that the prepaid balance that I had in the Idea will be carry forwarded to the Airtel Postpaid., which was wrong. After the MNP, I was given a bill and was asked to pay it. and there were no adjustments done on it. Airtel shouldnt provide such wrong information to it's existing customers.

solanki ranjit

Posted On: 2015-03-23 13:15:38
Mene mera htc ka phone 42 days se care me rakha he lekin abhi tak uska koi reply nahi mill raha he.

Upendra Yadav

Posted On: 2015-03-22 20:25:55
Dear Sir/Madam, SUB-: Irresponsible working by MTS Prepaid service. I am mts customer.I was used this sim card since 3 year. Due to some reason sim card is not working and I want to change this sim card . My sim card no is. 8926911152. All document like voter card and passport size photo I was given to retailer. After few day later he said your sim card is not registered with your document. But 3 year later I was purchase sim card from him. Due to this reason my sim card is not be changed . This no. is very important for me and it is very argent . This is my address detail:- Name:- Upendra Yadav L.C.more Post -Kulti Distt- Burdwan State-west bengal pin-713343 Retailer Address- Name-Touch tel Kali mandir sanyasisthan po-kulti dt-burdwan west bengal pin-713343 This is my Alternate no. 9933872922 Thanking you. Best regards Upendra Yadav

Bidesh Basak

Posted On: 2015-03-22 09:27:11
Airtel does not provide full & final settlement itemized bill after changing service provider from Airtel to Vodafone through porting with the same no. Even itemized bill soft copy also not send by mail and hard copy not received at their mentioned address where they have send three times according to their records. Many follow up done from my side through mail every time asking for payments without receiving the same bill. Why should I pay without knowing my actual uses details.

kiran dhale

Posted On: 2015-03-22 01:12:45
I've recharged with 199 for 3g for my m/g number 9657812486 idea customer confirms that 3g will works at your location my handset is 3g compatible I also choosing correct network mode still 3g network is not working in my location at all When I register a complaint at appellate authority idea complaint desk not resolve my problem even after 12 Days and complaint closed from there end without solving my problem I cause very mental and financial loss Please help me to fight against idea cellular

Sandeep Kumar

Posted On: 2015-03-21 17:12:47
Sir,mere pa as Aircel Prepaid Connection hai.jiska mobile No.9929933570 hai .Sir Maine ek baar isame 11 Rs wala and 3 Rs wala Plan Activate karwaya tha.jisme ki 11 Rs mai 2200 Seconds Validity 1 day and 3 Rs Roaming plan Validity 1 day hoti hai.Main is plan ko Deactivate bhi karwa chuka hu but ye dono Plan Automatically Renewed ho jaate hai.main Pareshaan ho chuka hu.Mere Daily 14 Rs deduct ho jaate hai..plz aap ye Dono plan ko Permanent Deactivated karane ka kasht kare..otherwise mujhe Other operator mai jaana padega ..9929933570


Posted On: 2015-03-20 17:57:26
Sir/Madam , This email is regarding my MTS NO 8642966156. Please Note that total Rs 147 has been deducted from my account as they have forcefully activated VAS without my consent. I even do not know the names all of the VAS they activated. The details of the VAS Deduction are : 1.RS 30 deducted on 09.03.15, 2. Rs 11 deducted on 010.03.15 3.Rs 99 deducted on 11.03.15 AND 4. Rs 7 deducted on 12.03.15. I contacted the MTS Customer Care regarding the issue but with zero result. I even escalated the issue to the Appeallate Authority, the highest grievance body by repeatedly mailing them at But they are also stubborn and are not paying any attention to my complaint. Please note that VAS was activated automatically WITHOUT MY CONSENT. ACCORDING TO TRAI GUIDELINE MTS CANNOT ACTIVATE VAS WITHOUT CUSTOMER'S CONSENT. Moreover, According to customer 's right protection act under Ministry of TELECOMMUNICATIONS money deducted on VAS WITHOUT CUSTOMERS CONSENT

Subodh kumar

Posted On: 2015-03-20 12:23:30
Hi Sir, I was using an idea corporate no few month ago but due to some problem with their service delivery and bill related concerns, I stopped using that no and paid my last outstanding amount which was around 900/- also at the same time i requested to stop allowing me to use this anymore. They told ok if you are not interested more to continue so we'll disscunnet your service, you'll not receive any more bill from idea. But after 3 months i got to know they didn't stop the service and again demanding to pay bill which is around 1100. Calling me frequently to pay the same and using abusing languages. they are doing fraud now with me. Sir I'm totally frustrated these days, kindly help me to get out from this issue. I'll really be obliged to you, please show me the ways to get out from this fraud case.

aman agarwal

Posted On: 2015-03-20 11:24:47
vodafone india has harassed me totally and the costumer care are unable to solve my problem.


Posted On: 2015-03-19 23:00:24
This complaint is relating to incorrect billing for postpaid account of my num 8885164726. As per my plan I am entitled to Mobile Internet discount of 300MB of 3G data every month. My Bill plan includes 300Mb of 3G data, the cost of 3G data is paisa per 10 KB, that means that the 300MB of 3G data is worth rupees 900. Below is the List of bills where I have found this problem. Bill Date Discount entitled Discount Given ************ ******************* ***************** 06-Jan-2015 300MB 3G(900Rs) 679 06-Dec-2014 300MB 3G(900Rs) 16 06-Nov-2014 300MB 3G(900Rs) 103 06-Oct-2014 300MB 3G(900Rs) 0 06-Aug-2014 300MB 3G(900Rs) 0 06-Jul-2014 300MB 3G(900Rs) 64 06-Jun-2014 300MB 3G(900Rs) 0 06-May-2014 300MB 3G(900Rs) 0 06-Mar-2014 300MB 3G(900Rs) 0 06-feb-2014 300MB 3G(900Rs) 437 06-Jan-2014 300MB 3G(900Rs) 0

Harish Kumar Yadav

Posted On: 2015-03-19 14:37:20
Having issue with 3G service, marked multiple complains but didn't get any satisfied answer. Even executives are not eager to resolve the issue and having behaviour issue.

Bohith surthy.k

Posted On: 2015-03-18 23:23:30
I am using tata Docomo sim I have been activated a internet pack I had around 6mb of data balance but before finishing of my data itself they have detected my all mobile currency as internet usage charge so please find me a solution. Thank you.

Rahul Razdan

Posted On: 2015-03-18 21:16:51
I have bought a vodafone number 9830750105 for my daughter.last month.I had given a complaint on 4 th of March, there was a international call made on 16.02.2015 on the number +2454056723 at 9.44 am. This number is a scam number as given in all the news paper recently where in revenues are shared by operators and the people who own this premium numbers. There call was made apparently for 27 minutes which is not possible as the person using the number was at school and the phone was at home. I had a subsequent discussion with ms sharini sengupta on 5 th march at 11 am and she confirmed that the charges can be wrong as there was no international service on that day. I would also like to point out that when the sim was bought from vodafone store at south city Kolkata , it was informed that I need to pay deposit for international activation and I refused as I did not require any. This was confirmed by sharini and these charges were supposed to be reversed. But there is no response.

ashoke mukhopadhyay

Posted On: 2015-03-18 09:57:31
rechrge airtel mypack of rs222 on 13.03.2015 but not get any power or talktime for such pack.complain to airtel since 13.03.2015 but no action taken to convert such money in talk-time/power or refund till date. please look into this&take action to refund my money by airtel since they are not providing any service till date.

Jatinderpal singh

Posted On: 2015-03-18 08:20:25
Sir mara name jatinderpal singh ha mare sath ek multi recharge company RITTIKA COMMAUNICATION ne recharge bussines plate form de kar fraude kiya ha Sir is company ke malik Assim Hossain ji ne muje 5000 me ek recharge website banakar di jis se ma unlimted retailer, distibutor , bana kar apna bussines bhra sakta tha retailer, distibutor bane dukan daro ko recharge karne par comession milta tha jo ki ma data tha muje RITTIKA COMMAUNICATION dati thi is thra bussines chalta tha muje bal RITTIKA COMMAUNICATION se lana hota tha mare pannel ke sabhi retailer, distibutor mare under me hote the sir sabse pehle mane RITTIKA COMMAUNICATION se 2000 ka bal liya aur age retailer, distibutor ko diya sir dusri bar mane 4000 rupees bal dalne ke liyae RITTIKA COMMUNITION ke acct no Bank Of India Name-RITTIKA COMMUNITION. A/C NO-504920110000014. IFSC Code-BKID0005049. Branch Name-Jamjuri me transfer kiyae tab company ke malik Assim Hossain ji ne muje kha ki ham 10,000 se niche bal nahi de pa

Tapati Pandit

Posted On: 2015-03-17 13:53:37

Seema Kedia

Posted On: 2015-03-16 23:03:15
Complaint Against: Bhartia Airtel This is in regard of a new line connection that i had taken on 4th March from this very reputed company but have been astounded by the extent of malpractices going on. I had been approached by a company salesman and was given a plan of Rs.6495 which was Rs. 1299 per month, inclusive of all. i had been guaranteed that in their new scheme i would have to pay for 5 months and would get the benefit for the 6th month also. I paid the sales person by cheque on that very day and got by connection within 3-4 days. However the cheque has not yet been cashed out by the company and today on confronting the customer care about this issue I was made aware that the plan was in reality not inclusive of the tax. I am angered by this act of this very company and have being lied to,i had to spent about an hour to try and make the members involved in the same to accept their mistake. my actions have gone in vain and i have asked to disconnect my line.


Posted On: 2015-03-16 18:48:34
Hi, I hold a AIRTEL 4G LTE connection (Number: 7760118110). There was no proper network coverage inside my home. (I need to come and sit in the balcony if I need to use the connection, moreover I am staying in a prime area called HSR Layout in Bangalore).After raising complaint also they didn't bother, so I decided to disconnect the connection. I raised a disconnection request on 23Jan2015 and got a confirmation from AIRTEL saying my request has been registered (Ref # 59981263). To confirm, I called on 30Jan2015 and they told that there is no such cancellation request. So again I sent a mail on 30Jan2015, I got a response from AIRTEL saying my request has been registered (Ref # 60083521). I got a bill on 04Feb2015 and I paid the bill thinking that they might have closed the connection. But on 11Feb2015 I got a mail from AIRTEL saying my Credit Limit got revised. Sent a mail to AIRTEL on 11Feb2015 and they created a can. request (Ref #: 60275946). AIRTEL need to waive the charge.

Riju Mitra

Posted On: 2015-03-16 13:42:17
My phone (Karbonn Titanium S-9) was given to the service centre named Loknath Sales & Service Centre (Address: 15/3A, Kadamtala, Katapukur Lane, Howrah-711101; Ph: 9433935922,9804179282,0330253359 & IMEI no 1:911333000003692 IMEI no 2:911333000003700 ) on 13 January 2015 for repairing of defected motherboard. But I did not rececive any feedback from them till date. Please let me know the current status of my phone.Please do the needful so that i can get my phone repaired and back. Thank you.

Riju Mitra

Posted On: 2015-03-16 13:19:55
My phone (Karbonn Titanium S-9) was given to the service centre named Loknath Sales & Service Centre (Address: 15/3A, Kadamtala, Katapukur Lane, Howrah-711101; Ph: 9433935922) on 13 January 2015 for repairing of defected motherboard. But I did not rececive any feedback from them till date. Please let me know the current status of my phone.Please do the needful so that i can get my phone repaired and back. Thank you.


Posted On: 2015-03-14 19:42:02
Dear Sir/Madam, I Prithwish Haldar, applied for my Reliance Mobile Number 7384858487 port in on MTS network in West Bengal circle through the distributor - A.B. ENTERPRISES,Kulpi,South 24 Parganas,WB-743351. My porting request code number was EV299261. My MTS ICCID is *89910 21419 61084 9746* and IMSI is *1961084974 * Though my Reliance Number is inactive from 30th October,2014 after 12:17 am ,but after that,my MTS SIM also inactive which was given by the distributor. The appellate authority of MTS of West Bengal circle said that my number has been permanently deactivated because because i could not make tele verification during the 20 days period,but i regret to say that,due to technical problem of the Sistema Shyam Tele Services LTD.(Mts),I could not make tele verification during the 20 days period but MTS authority could not acknowledge their fault.

Vaibhav RUngta

Posted On: 2015-03-14 13:34:40
I have given a request for network issues at my residence and I have called up customer care for 10 times and everytime they say that the complaint is closed and everytime they take a new complaint and close it wothout my notice. I have told them i will make the paymrnt once the problem is resolved but they are calling me again and again and they sent a legal notice to me for the same. Why should i pay for the bill if I am facing issues and they are not able to solve my problem?

Mohit Dayma

Posted On: 2015-03-13 21:27:11
Unable to give promised services with time and harassment by customer care officials of Vodafone India .

Mandeep Sharma

Posted On: 2015-03-12 13:13:20
Extremely shocked to see such kind of apathy towards a consumer from a Global organisation which earns it's bread and butter from services. Every time an executive calls and states a different cause for the problem being faced, basically makes an excuse. All trying to be a part of problem, no body is providing a solution. Someone says "you can chose a lower plan, this plan cannot be given" Someone says "verification negative because Security guard of the building doesn't know you". Who is to make them understand that I opened the door to my house and showed all documents during the surprise verification visit and that security guards are changed by the agency every month. Someone says "We need advance payment from you, since we do not think you are capable of paying Rs 1299/month. Starting from registering a complaint on Customer care, highlighting on Social media to escalating the complaint everyone, Vodafone has been apathetic towards their consumer.

Avijit Mondal

Posted On: 2015-03-12 13:04:56
Dera Sir/Madam, I want to submit a complaint against Reliance Telecom Services, I have recharge with Rs. 177/- 3G pack on 1st March 2015 but till date I am not able to use it. I have called customer care for several time, I went reliance store, change SIM card (number is same) but result is same. My number is 8442984594. Regards Avijit Mondal 9831865872 [Alternative number]

Prashant Bajpai

Posted On: 2015-03-11 12:36:51
I want to file a case against Airtel for not providing appropriate services. My sim card is active but not being delivered since weeks with i applied before a month.

Neethi Sen

Posted On: 2015-03-09 17:13:06
MY balnace is being deducted in a wrong way.I have called them several times and tried to raise a complaint but they have not provided me any solution.


Posted On: 2015-03-09 11:19:25


Posted On: 2015-03-09 10:02:34
Vodafone deducted Rs. 89 from my prepaid account today morning stating that I have visited a Prepaid site hence the chareges have been deducted. However, I have not visited any such site and they are not refunding the money back inspite of me giving them call on theire compalint number. Can you help me get my money back becaues this is a regular practice with these people. Vodafone No: 9545794309


Posted On: 2015-03-09 10:00:10
Vodafone deducted Rs. 89 from my prepaid account today morning stating that I have visited a Prepaid site hence the chareges have been deducted. However, I have not visited any such site and they are not refunding the money back inspite of me giving them call on theire compalint number. Can you help me get my money back becaues this is a regular practice with these people.

Hariom Sharma

Posted On: 2015-03-07 17:08:14
I am using idea postpaid connection on my no.9466663217, i have not activated net services on my number but idea have charged me twice for using internet services. Kindly look into this matter and resolve my problem. thanks - Hariom Sharma

Shyamalendu Maity

Posted On: 2015-03-07 13:23:54

Shashi Kant Singh

Posted On: 2015-03-04 15:19:02
Complaint Against Non Compliance by AIRTEL I have given request for Number Portability. The Porting Code is AK578338, I received it on 26/02/15. I got the New SIM ISSUED by BSNL on 26/02/15, the expiration of the NEW SIM is on 04/03/15. I have made several requests to Airtel Customer Care Executives but they pay no heed to it. The bill and other charges have been paid by me. They keep delaying it. I request your help in sorting this matter. Thank you, Yours faithfully, Shashi Kant Singh AIRTEL CONTACT NO : 9748085300

Vicky Kumar Shah

Posted On: 2015-03-03 23:48:47
MTS Data card number: 8459639009 Account number : 1101478001 My contact number : 0-9999198914 My connection was activated on 15 Feb, I had put a Cancellation request on 16, because the speed was less than 40kb at my home, i was promised a speed of 8mbps start. MTS Technician came at my home and confirmed the speed as well. Then I also Had emailed them the same request to there customer care with the bill on Date: Wed, 18 Feb 2015 14:18:12. They even responded to the email that they will get back to me in 24 hours, but they did not respond and did not disconnect the connection, no one took the responsibility, finally i had to fight with several manager and contact the appellate(similar to nodal) they disconnected the connection finally on 25, and now they have sent me a bill for 10 days, which I have not used, this is their fault that they did not disconnect the connection, I have proof of everything, Why should I pay for their mistakes? Talked to floor manager Gurneet. several ti


Posted On: 2015-03-03 13:04:52
the telecom company(aircel) cheated me on the basis of their sms recharge offer.i had recharged with Rs49 on 21st february for 3000 sms,validity one month.that was their offer and they send me a confirmation sms. but yesterday my sms pack is deactivated.i contacted with customer care center.they said i will recieve a sms and my sms pack will be activated.but till now,i recieve no sms from them.

Vivek JaIiswal

Posted On: 2015-03-02 20:18:26
I have a issue with the bill for month of January. They(Vodafone) have charged Rs 2700 for downloading charge where they have menctioned that games were downloaded from my phone but I have downloaded the games from free site i.e google play store which is free. I have contacted the custommer support through Email and phone but they are not responding. I have mailed the corporate complaint department of vodafone on 4th of feb but still no response received. During the period from when I have raised the complaint they have stop my incoming and outgoing call faclity several time and now they have send me the bill for month of feb where as I have not been able to use the service for the month.

jagdish kumar godara

Posted On: 2015-03-02 16:30:20
Dear sir, i would like inform you that my reliance sim number 9352930225. reliance company deductionwrong amount to my account. for that reason i am not authorized for use phone call and net but i have more balance for call and net COMPLAINT NO. 230074027, 230099950, 230159527, 230235380, 230497783 DEAR SIR i started COMPLAINT 10/02/2015 BUT TILL DATE GOING i also visit bikaner customer care they said me we can't help you about this matter you will contact customer care number . 198, *333, 18602002011. after that i complaint 18602002011 to many time.AMOUNT RECHARGE DATE 100 Rs 23/01/2015 177 RS. 07/02/2015 20 Rs. 16/02/2015 73 Rs. 24/02/2015 20 Rs. 24/02/2015 73 Rs. 25/02/2015 20 Rs. 25/02/2015 i recharged that amount but after 10/02/2015 i can't use call and net because every time deduct my balance and when i complaint in customer care than customer care giving me 48 hours. when i received balance after 20 minute my all balance deduct. jagdish godara 9352930225

Prem Kumar

Posted On: 2015-03-02 09:21:18
Sir Vodafone has cheated me of my hard-earned money. I recharged my Vodafone Prepaid Account No. 9758621606 with ₹ 248 to get 2 GB of 3G data valid for 30 days on 17 February 2015. In the meantime,I recharged the same prepaid account no.separately with ₹ 5 to get 20 MB of 2G data valid for a day on February 28,2015. After the second recharge the fraud company fraudulently deleted my remaining 700 MB of 3G data from the previous ₹ 248 recharge done on 17th of Feb 2015. On being contacted in this regard,they have disdainfully refused any help. Your help is kindly requested!

biswajit mondal

Posted On: 2015-03-02 00:09:31
Sir/Mam, I am Biswajit Mondal,My phone no 9153174610. My issu above time no use my phone but any issu balance deduction. This problem solve the MTS Customer care and talking to MTS CCE. He talking to any no service activate but then after balance deduction for any service charge. I am not use my phone at 26feb2015 but balance deduction for service charge and then after call MTS Customaer care and cce tell me balance return rs20 but give me return balance rs10. Please solve this problem.

Neeraj chauhan

Posted On: 2015-03-01 20:13:32
this complaint is regarding unnecessary deduction of my balance ...and despite complaint they never take any action...n this is not happening with me 1st time

Hiral Patel

Posted On: 2015-03-01 18:21:28
Hello Sir, My Mobile number is +91-9004500092 (Mumbai). Some of the month back, I got the call from Vodafone related to Red Plan. On that point of time I changed my plan into the Red Plan. On that time no one intimate me that my Credit Limit will be going to Dynamic and Vodafone to Vodafone free calling will be deactivate. Usually my billing amount was around 1000Rs. Before Red Plan. After that I am getting very huge amount of bill around 2500Rs. I have complaint related on that at Kandivali Vodafone Store. They Advice me to Pay whole amount. and also they said to me that Give return application for FIX CREDIT LIMIT. So I gave them written application for FIX CREDIT LIMIT that was around Rs.1300/-, but after that application also No one Intimate me on that My credit limit is not set. Even I didn't got the any message or call from Vodafone when my billing amount was going more than my CREDIT Limit. And this Time I got the billing amount of Rs. 4000/-. And also without any message or cal

milan kumar jana

Posted On: 2015-03-01 09:56:07
I take idea connection as dongles sim.i recharge rs 123 on 30.11.2014.aftef few days they disconect my conection without conection no is 7890867824 .they unable to giv proper information for cause of disconection.they also disgree to return remaining pls help me.


Posted On: 2015-03-01 00:47:11
docomo services is not satisfactory. they deduct my balance above 70 rupees without any reason

Adarsh Bagaria

Posted On: 2015-02-27 16:17:16
I have repeatedly requested vodafone to change my billing address as i have shifted my office. But they are taking no action to it. I have not been receiving the bills neither any intimation. they are behaving very irresponsibly after selling their connection


Posted On: 2015-02-27 14:26:32
I am a customer of Vodafone since 2002 around, The number was registered inmy name in prepaid plan. Later in 2006 I took postpaid plan from Vodafone when they had visited my Company ABN Amro with some corporate offers. I had no idea that they transfered my number to CP Account. And there was no clue as well as I was only paying the bill till now. I left Company in 2010, everything was as normal the bill was received by me as usual at my registered residential address and I was paying accordingly. Now I cannot afford the huge sum of their bill amount hence I want to switch the plan to prepaid. I went to their Gallery in Thane, where they asked for the Authorised Signatory's approval who are RBS staff to modify my plan. I am not aware of those names which they showed me, but vodafone is not ready to co-operate in this matter. They called me and gave the email Ids of that RBS staff, whom I mailed, but they are not responding , who knows whether they are still working there as our Company


Posted On: 2015-02-25 07:13:59
Even after settling the outstanding balance due from my late husband to BSNL through Lok Adalat on 10 Jan 2015 for a phone connection discontinued in 2009, I get a bill for Rs 4396 as outstanding due to BSNL. How come?

Siva Rami Reddy

Posted On: 2015-02-24 22:45:10
Dear Sir, This is shivaram and mobile no :9963666745 Sir in my mobile account balance deducted at 3.10pm today (24-02-2015) for internet usage(got alert ) after that i checked my internet balance at 3.11pm it showing 3.80mb available .i need my money back this type of nonsense happened on Idea network only please check the details on with idea network you will come to know about idea network froud and I got the call from +917844049996 this mobile no and they said to me give me your bank account no we will send the dedicated balance to your account and we are not able refund your mobile balance. before balance deduction i have around Rs.29. Please help me to reduce these type mobile networks froud. Thanks&Regards Siva.

Dr. Tanuka Bala

Posted On: 2015-02-24 21:04:26
My mother is using Reliance GSM Prepaid mobile no. 9477268664. Every few months some Money is deducted from her prepaid balance for value added services,last time being 18/02/15 for Rs.20/-.this time when we called up the customer care they told that they wont be able to refund the balance money but previously they used to return the balance deducted.moreover,we didnot ask for any value added services nor messaged anything for it.last time we asked them not to add any value added services further.Please help me take an action against Reliance Telecom this time

Priyanka Verma

Posted On: 2015-02-24 16:27:11
Hi Sir/ Mam, I want to submit a compliant for Idea Cellular. I was using their services with '7827219530' number. They started fake plan on my number. I have cleared there amount. And told them to close this number. Then also I am getting bills for this number and my number is not working from Dec 2014 to till date. Kindly help me for the same. Regard, Priyanka Verma.

divyansh sony

Posted On: 2015-02-24 01:57:49
Dear Sir/Madam, Inspite of taking the full amount for my connection and phone. Reliance communication is not bothered to solve a minor issue such as network problem for over two years. I have written them several mails, called their customer care service and made a visit to their head office in kolkata, but still the problem has not been resolver and i have also been incurring double expenses just for this issue. Regards,

Sudeshna Mitra guha

Posted On: 2015-02-22 08:35:52
I have taken one idea mobile connection which was an offer for govt. School teacher where they said that one sim was free with the other but at the end of the month they generated separate charges for each sim and they are not letting me cancel my connection.

Jayshree reddy

Posted On: 2015-02-21 13:57:20
Sangeetha mobiles On cmh road replaced the LCD screen on my phone with a duplicate screen and charged me the price of the original, this cheap version is causing problems on my fone and i was not informed about this fraud.


Posted On: 2015-02-20 22:40:26
In airtel DTH, Angel-TV is telecasted in the channel #514 of south super value package. For the last two weeks, we are watching views 4 channels in that single channel slot. When I contacted the customer care, they told that we are getting this query as feedback. But we don't have the update of when it will be rectified. For this kind of service and support only we have pre paid the package charges?. If you are not going to stop the telecast of Angel TV on channel 514, why don't you announce that information to customer?. Why don't you block any other slot other than channel #514?. All are commercial channel right? We need the exact information of when that channel alone will be available in full view. !!!DON'T CHEAT THE CUSTOMERS SINCE THEY ALREADY PAID PACKAGE CHARGES!!!

P Ajay Siva Kumar

Posted On: 2015-02-20 09:46:44
My old company deducted PF and they are providing me PF details. i sent multiple emails, but no response from them. only evidence i got was they mentioned PF deduction in Form - 16. I don't have my PF number and how to get my PF information.

Yogesh Yadav

Posted On: 2015-02-19 15:04:43
sir, i had deposited my videocon cdma mobile on 03/01/2015 at luxmi services khandsa road which is videocon mobile service centre but i dont get my mobile yet please help me out in this matter. i m very thankful to you. my videocon complaint no is - 150209235451

Ravi Jadav

Posted On: 2015-02-19 14:15:42
I had Idea postpaid connection in which Idea was providing 1GB 3G data in my bill. Upto first 4 bill there was no problem and I paid bill on time. But in Oct-14, after 17 day of bill cycle I used 900MB 3G data so I activated more 1GB 3G data @ Rs. 250. And this service was activated this was conformed because free data showing on my mobile when I OFF mobile data. So I used 3G. But after 4 day I received SMS from Idea that you have consumed 400MB more. When I called on 198 they said that activated 3G service was deactived before 2 days because it was not for me. But how can I know that this service deactivated. This was Idea mistake and I have all recording. When I received my bill found that I used 900MB in first 17 day, which was in my plan is also shows as extra 3G usage. After lots of discussion also Idea not remove this charges. Idea charges me Rs. 1380, but I paid only Rs. 750 which I used. So Idea stopped my barred my number. So I changed my 7 years old number


Posted On: 2015-02-19 12:45:50
Dear Sir Its very big mistake my of Life to choose TATA DOCOMO from very 1 st day to the day i have regularly complaint about network at my office & home and your representative him self check the week network in my office location but your customer care representative didnt find any complaint history from my side for your ref Pls Check complaint Dt 29-Dec 2014 , than 4 to 6 Jan 2015 , 13 to 16-jan 2015 ; 27 & 28 JAN and complaint 3 to 5 in the month of Feb 2015 also send Mail regarding poor network , misrepresentation by u r executive , misguide by tale-caller as it is not possible to reverse my decision with in 90 days i personally requested to let me go from TATA valuable services i am not using any Android phone and if i wan to use net i use net in my office were no network coverage available . dear sir it is my hummble request if u r company has any min rent plan below 149 pls give me or pls provide incoming call facility without net till 31-3-2015 because

Dabloo Chauhan

Posted On: 2015-02-18 17:06:48
my mobile number is block becaus of outstanding a bill payment.. now i pay my outstanding amount. my mobile number is not activity this my mobile number.9588001122 i was porting in ideacelluar 2 months gon.. i was not thought a outstanding amount of airtel.. suddenlly i have recevide a some message this tell me your outstanding bill payment is not paid... that the reason my number is block... i have clear my all outstanding amount.. pls re activity my number

vandana bhawsingka

Posted On: 2015-02-18 16:01:27
wrong commitments made by airtel company , now they are saying that i ma harassing them . my phone line is disconnected since 31st of jan .

shubham patel

Posted On: 2015-02-18 15:27:40
maine idea se reliance mein sim port karane ke liye reliance office mein request di thi wo kuch karan wash reject ho gai. company se mje bataya gaya hai ki ek bar aur documents submit karne padenge .ab reliance care wala mjse documents kk saath saath paise bhi maag rha hai jo ki wo mere se pehle hi le chuka hai

Ramkrishna Manilal Thanki

Posted On: 2015-02-17 18:25:55
Not getting PF from last 7 years. Already three to four times i am sending relevant documents to company also mail done mail communication but they not responding on may mail. If required i am sending my earlier mail communication to you.

Jayesh Chhaganbhai Makwana

Posted On: 2015-02-17 13:01:30
I was using Internet on blackberry mobile with 2GB 2G plan Rs 399/ Mth. In which 2GB data was free. On 27th I have changed my handset from Blackberry to Nokia & I requested Vodafone to discontinue my blackberry data plan and activate normal 2G 2GB plan (199/ Mth), and I received conformation of the same on next day. When I received itemized bill, I found that, Vodafone charged me Rs. 3848.44 for Internet use of 969 MB. According to my plan I should not be charged any additional amount until 2GB. I have complaint the same 5 times to customers care & submitted written complaint on Vodafone care 4 times, but no one is attanding this issue seriously.


Posted On: 2015-02-17 12:17:25
Sir, I am using docomo no.9038017677. But from past two month they disconnect my no. for 7 days in last month bill cycle and 1 days for jan bill but still they charge full rental and due to such disconnection I suffer a huge loss in my job.At some time my job was on stake because I am not able to make calls and report to my superiors and apart from that I loose huge order.As I am continuosly paying bills on time still i suffer so much. I need you to help in my bill amount and damage compensation of one lac from tata docomo. Please help.

Shashi Devi

Posted On: 2015-02-17 11:59:59
I have a PCO connection having account no 1004628329 and PCO No-0129-2461302, i have requested to close the connection and want my security of 5000 back. I had filled the form in june-12 but they had not taken any action.


Posted On: 2015-02-17 11:34:18
Dear Sir I had some problem in my handset(KARBBON-A55I),I had given in service center(Lakhime Telecom) on 13-12-14. Till now I have not get back my handset.Please assure me What is the solution.

Aditya Jain

Posted On: 2015-02-17 09:25:30
Dear Sir, My mumber is 9359921877 Vodafone UP(West),I am successfully activate my postpaid to prepaid but after 4 days I am facing the problem I am unable to access the network. How can I use your services too long. If are you unable to provided the sevice plz grant me to port out from your netwok. Otherwise do the needful asap. Thanks & Regards Rajesh Kumar Sharma Mobile : 09897107328/9319460069


Posted On: 2015-02-14 12:10:15
Sir maine Airtel mobile company ka sim apne name se liya tha, aur apna id proof bhi diya tha aur uska upyoug mai internet aur mobile phone me karta tha. Sir company hame koi suchana nahi di aur mera sim band kar diya aur customer care me bat karne par bolte hai ki apka sim band kar diya gaya hai aur aap dusra sim lekar namber le lijiye. jiske karna mujhe baut problem huaa hai mera airtel no. tha 9589067625 meri help kijiye sir, Apka Ambedkar Pandey Mob. 09303258528

Amitava Mukhopadhyay

Posted On: 2015-02-12 18:59:20
Aircel cellular service provider has forfeited Rs. 40/- from my mobile phone main balance. I had talked with their consumer complain representative.They had committed me that, they will refund me the same within 75 hours. But after 75hours of deduction amount was refunded. Then I talked with their senior person and he has refused my request.I want a judgement against this rubbery.

palash naskar

Posted On: 2015-02-12 15:13:25

Mohammed Saqib Jinabade

Posted On: 2015-02-12 13:22:06
Dear sir, I have taken the Idea postpaid connection it works one month.After one month they have added value added service in my acount without intimating me. When checked bills I notice.I askes Idea to detuct this amount I will pay remaing amount but they not done. I done so complained and asked them if I have activated the service please give reording of that first time they told OK , after words they denied. Written so many mails. Now they are sending me legal action messege continouslly. I try to contact them but they responding me. My number is :8380071766 Complaint number is : E1-35217099715


Posted On: 2015-02-12 08:02:48
My sim got damaged so I needed a new micro sim i went to the reliance outlet on monday said they donot have micro sim for prepaid not cutter i asked solution theey said buy postpaid with same no. change to prepaid aftr 3 months. I left I went there yesterday again before going I asked abt micro sim and cutter over phone lady said cutter is available. I went but they said cannot be done I shouted asked for manager and he comes saying that we will do it for you only and will take 3 hrs. They asked me for my ID card and photo. I gave photo but was carrying a duplicated ID card and gave them saying its a duplicate one. They felt suspicious and scared me saying will check in portal I said ok pls. I also asked them if they want my original only i can send scan copy now or get original tmrw. They said no need. After half an hour they took 25/- from me and gave a normal card. and asked me to come again today and I said no why will I they said server low since morning again a lie. Not activated

Kuriakose Baby

Posted On: 2015-02-12 02:48:13
I am a new customer of MTS Kerala. MTS number 9142120180. I want to file a complaint against MTS to the consumer court. I recharged my MTS mobile number through their online recharge portal but recharge benefit not credited to my number. And I lost my amount. Their Appellate Authority didn't credit the benefit or refund my amount. They are cheating. Now I want to file a complaint to the consumer court. Kindly help me to do this. I am waiting for your reply.

Subrata Sengupta

Posted On: 2015-02-11 21:15:06
Inflated data usage bill. Complain lodged with Vodafone but are reluctant to reduce the bill inspite of my assuring that the usage is not done by me.


Posted On: 2015-02-11 10:28:50
I'm Sadisprabu using Airtel 3G Datacard dongle to use nternet. My 3G Datacard number is 9717686161 with monthly rent of Rs. 850 plus taxes for 5GB. I would like to register a complaint against Telecom service provider Airtel.I have been using Airtel 3G Datacard dongle for last 6 months and during 17th November 2014 to 29th November I have faced poor network issue with speed ranges to 0.0 KBPS, 0.01, 0.3, 0.5 KBPS and network was keep on disconnecting. Due to this issue I was unable to perform my office work. When I have complined several times thru phone, they acknowledged the network issue from their end. When I have asked for waiver for deficiency in service, they have asked me to call Customer Care once bill is generated and get the waiver. After bill generated, they refused any waiver & I raised to Appellate, they also refused to give any waiver saying that for Internet not working or No Network or any other Network issues we can't give waiver.Kindly help to settle this issue.


Posted On: 2015-02-10 19:30:35

Piyush Parasrampuria

Posted On: 2015-02-10 16:15:03
Dear Sir, Please note that my Vodafone No. is 9831155567. I am a postpaid user. I have been charged Rs. 99 in my Bill Dated 06.02.15 for some d2c_ndtv_valuepk_9 (Download Charges) which I didn't download. I don't know how come it has been download. Please help me regarding this matter & i am not going to pay the amount i.e. Rs. 99 + (Rs 12.24) 12.36% Service Tax = Rs. 111.24.

Vinay Gupta

Posted On: 2015-02-09 13:07:16
Hi, Vodafone has deducted some non-relevant charges for d2c_mobc_ganak_ppu :Rs 99 I have not dowloaded or used this service. Even i don't know what is "d2c_mobc_ganak_ppu". I referred to some complaint sites and i got to know that vodafone is deducting these charges from many users. This is totally a fraud and should be addressed with strict action. Please suggest any relevant link or process by which i can follow on this matter. Bill no: 0256798795 Bill period: 03.01.15 to 02.02.15 Bill date: 03.02.15 Regards, Vinay Gupta

Umesh C

Posted On: 2015-02-09 10:26:38
Dear Sir/Madam, I am using Tata Docomo #9845755666 from past 6 months i am not getting the network in bangalore surroundings so i was made complaint SRNO.452805489 to Technical Team after some days they called and told we will give some discount on the bill as the promised me of Rs. 150 * 6=900/- which they as to credit my bill not they are not credit i was paid the full bill amount every month after several request and complaint my network issue and discount issue was not solved so i moved the other network now they are asking me to pay final bill amount of Rs.341/- i got message from 1901 so now i required my discount amount after deducting my final bill amount of Rs.559/- Kindly consider my about request and give me the back of Rs.559/- after deducting my final bill amount if i am not getting network in big city bangalore itself how i can use this network i have lased so much business of using this tata docomo post paid connection moreover there is no good response from customer c


Posted On: 2015-02-09 09:40:14
Dear SIr, My Mob No-9681777957 which i am using since 2009,i have called regarding a complaint at Reliance GSM Customer care 3 times for the same issue,they didn't entertain my complaint,inspite the last one used nonsense slangs. Again at midnight 1:00 AM on the same day on 6-feb-15 i recieved a call from (7584838593) used the same nonsense language,threat me to beat me as he has taken my address noted from the system & also he will block my number. also he informed that even Mr. Ambani also not able to help me regarding this case. So i would request earlier resolution against it. Thanks & Regards Mr Sanjaya Kumar Bal Mob:9681777957.


Posted On: 2015-02-08 10:00:32
i had opted for rel cdma caller tune. "karvateen badalte rahe" from aapki kassam movie i contacted rel customer care and actioned whatever was told by the customer care rep but after some time am amount of rs. 30 was deducted i contacted customer care again and complained that no caller tune has been activaed but rs. 30 has been deducted from my balance. he transfered my call to somebody who didnot pick up the call i tried several times but no result has been yielded so far. kindly do needful

Atul Gupta

Posted On: 2015-02-07 19:50:40
I have migrated my no 8767958777 & 9967121257 choosing plan Easy share Rs 900. At the time of application I was told that i will get 1000 L&N CALLS, 5GB DATA & 300 SMS & you will get full network and charged me Rs 200 for two sim & refundable. After Activation- 1. I am getting very low network connectivity, I registered a complaint.In a funny resolution from idea I assured that it will resolve in 60-90 days. 2. The bills I received are charged wrong. Complaint registered. In resolution Data charges were refund but charged for calls no I have registered another complain, in resolution received a call the representative told There is no call benefits in your plan but when I called to customer care the person told you have 1000 call, 5 GB data etc. Two representative telling different benefits for the same plan. 3. In complain resolution I received a call, the person told that above two numbers are not in sharing plan but cust care is telling that number s are shared for billing.

Antriksh Bansal

Posted On: 2015-02-07 15:18:52
Dear Team Vodafone, This is to bring to your notice a case of extreme unprofessional-ism of your customer care centers. Here is a short summary of the event that has left me highly unsatisfied as consumer. I own a Vodafone NCR sim 9953455960 The following events at this store have left me so angry and upset that I have decided to stop using Vodafone services moving forward. 1) For the past 3 months starting from Month of October in mid 15th October my bill plan is changed from 199 to 349 without my consent. 2) On asking Vodafone customer care they say the plan is now deactivated refer to my conversation the same day in your call records. 3) Then in November I visited Vodafone store to resolve this issue , they told me it has been activated by server we will give you refund. 4) I did not receive the refund in the next month bill, they credit the charges but then debited the same amount at some other place as other charges. 5) In this month they activated some other paln of booster

Tyaba Ali

Posted On: 2015-02-06 16:50:42


Posted On: 2015-02-06 07:20:32


Posted On: 2015-02-05 23:24:53
I have ported my number 9840608193 to aircel prepaid from airtel prepaid in chennai last year and although i got my sim in chennai and i live in chennai , aircel appelllate says that chennai plans are not applicable to me and only TN plans are applicable now after so many months,pls take some action in this case as this is gross injustice to the customer and total fraud by the service provider.

Syed Sahidul Haque

Posted On: 2015-02-05 22:57:05
We went vodafone store 27-Jan-2015 to replace my wife's SIM (#-9732336864), but Vodafone store at Suri asking 100 rupees extra without stating the valid reason. When we reached Vodafone customer care over the mail, they resolving the case either. Repeatedly sending the same infomration, that replacement charge 25/- without stating why then vodafone store Suri asking 100 rupees extra.

Nitish Maurya

Posted On: 2015-02-05 20:22:57
I am filing this complaint against Vodafone IN. I received a message for deduction of 77 rupees for activation of a service which I hadn't activated. When I immediately called the customer care they said you'll get refund in 4 hours but I didn't get any. On again calling customer care they said you'll not be given refund without citing any reason. Poor customer care service.

Rohan Dhulla

Posted On: 2015-02-05 13:42:57
I am writing this complaint against Tata Docomo, Mumbai. Tata Docomo GSM Mobile No. 8097080997. Complaint made at Tata Store Executive gave me SR no. 455068109 on 31st January, 2015. From Four months I am telling them to reverse my wrong bill charged for activation of wrong plan by the customer care executive and also after a month another wrong plan was activated without my knowledge by the tata store Ghatkopar west area. But no body is calling me regarding solving the issue all are only calling me to pay the bill...Still I paid half bill last month. But still they are calling to pay rs. 1600 approx amount. I have written them I will not pay bill till my complaint is not resolved. But they are calling everyday and emailing me daily atleast thrice a day. Now I got email regarding Connection barring email if I do not pay than they will disconnect my number. Please help me regarding this matter.


Posted On: 2015-02-05 07:44:15

manish singh

Posted On: 2015-02-04 22:36:19
Sir,I have idea no. 8417852287, done recharge of 126 Rs of 1gb data pack but when i am using net balance deducted from my main balance. When i contact to idea customer care they told me that ''it is a ISF(idea smart phone) recharge and not work on any other company phones it works only on idea smart phones''.If they are giving this recharge only for idea smart phones so why this recharge is done on my phone? This recharge must not done on my number if they are knowing that i am not using idea smart phone or if done recharge then must work on my phone.They are saying put your sim in idea phone then this data pack works.They are also saying your set is showing there that it is not a idea phone if there is showing then that means they are cheating me.If my set is showing there then why recharge is done. Customer care is not responding on my problem they are only saying that ''this is a ISF recharge and only work on idea smart phone. So,kindly tell them to refund money as a my main balance

kaushik sen

Posted On: 2015-02-04 10:04:09
being a airtel customer i regularly recharge my airtel prepaid number 9831571099 from 3feb2015 my MPIN blocked i several time inform the authority for unblock the pin and send new MPIN but they just ignore that i also send sms for new MPIN as per their 12144 customer care executive near about 24 hous ago but no result i am useing this number to contact my stock broker due to not able to recharge my number i am not able to contact my stock broker i also face Hugh financial loss i have on my account rs200 but due to MPIN issue not able to recharge a serious step must be taken against this telecom company to protect consumer interest i also want that the concern company my pay my loss which i have to face due to their negligence

kaushik sen

Posted On: 2015-02-04 10:02:58
being a airtel customer i regularly recharge my airtel prepaid number 9831571099 from 3feb2015 my MPIN blocked i several time inform the authority for unblock the pin and send new MPIN but they just ignore that i also send sms for new MPIN as per their 12144 customer care executive near about 24 hous ago but no result i am useing this number to contact my stock broker due to not able to recharge my number i am not able to contact my stock broker i also face Hugh financial loss i have on my account rs200 but due to MPIN issue not able to recharge a serious step must be taken against this telecom company to protect consumer interest i also want that the concern company my pay my loss which i have to face due to their negligence

Manik Paria

Posted On: 2015-02-03 21:52:15
Dear Sir, I am using Vodafone connection mobile no 9874333222. Where vodafone charged me so many months on month. I am using 3g dataplan rs650 but Vodafone charge me extra 1000 and above basis of download charged. On january month my mobile connection stop due to late payment and this connection stop 7-01-2015 but Vodafone charged me 08-01-2015. Now forcefull Vodafone told me its genuine and my connection stop on 08-01-2015. So many time try to contact with Vodafone nodal and appllate officer through email but they are reply me always same they are try to contact with me but I am not receiving his/her call. Everybody misguided me from the Vodafone end. Now I will not permitted the excessive charge from Vodafone. Every month always I am payment lots of money but really I am tired and help less to pay the charges. Kindly initiative this issue and resolve the problem. Same times request to Vodafone for wave the unnecessary charges. Regards, Manik Kumar Paria Mobile : + 91 83349

Vikash Kumar

Posted On: 2015-02-03 18:07:29
I have been overcharged for data usages on my postpaid number. Sent notice to the service provider for correction of the bill but despite 04 months no redressal has been provided. Kindly guide/help on approaching consumer forum.

Ritesh Takrani

Posted On: 2015-02-03 14:52:12
My complaint to the consumer forum is against tata docomo .This complaint is to address that the services for which I have been charged were not fulfilled and my balance was deducted wrong fully and moreover I called their customer care I was deceived .My call was terminated as I was speaking and after that my calls were not being transferred my number was blacklisted . I requested them to connect me to their senior even she (named MOHINI) told me that services will be activated in 48 hours but my balance will not be returned and when I said to register my complain they said they couldn't and told me to visit their site ( and even their the complain section is not in working condition . This is not the first time that they have deducted balance unwillingly .

Aziz Mujawar

Posted On: 2015-02-02 20:14:46
Asked Matrix Cellular sales person Kunal Pune for Bracket Plan of AUD70 for voice and data for 10 days with immediate next day travel. Delivered through office delivery boy a Standard Plan. After Reaching Australia I called back to confirm the website is reflecting standard plan. Kunal confirms I need not to worry and the bracket plan is in update process, as travel was immediate standard plan is given. After comming back to Pune, I get in touch with Kunal, he confirms on phone again, that I am worring unnecessarly and he has updated the plan for datausage too, and I need to wait for the bill. Later he falls sick due to dengue and is at his residence goa. When I contact him and come to know he is not well I fell odd to contact and wait for another 15 days till he comes back. Later the bill gets generated with Standard Plan + a Data Pack of AUD50 registered and the bill showing Rs INR 27000, instead of Rs 4200. I call Kunal, he confirms corection is in process. Later creditcard debit

Sandip Sinha

Posted On: 2015-02-01 20:50:49
I had a postpaid number 9830609132 which I surrendered on 1st november 2014. While taking this number I gave vodafone a deposit of 300 rupees. At the time of surrendering the number the vodafone representative told me that the deposit amount will be sent to my billing address by 60 days. The 60 days ends on 1st Jan 2015 but I am yet to receive the deposit amount. Today I had a talk with a vodafone representative and that person is saying I will get the deposit money after 3 months. Now the question is which information is correct and when I am going to get my money back if at all.

Rakesh Kumar

Posted On: 2015-02-01 15:12:40
Dear Sir, Mobile no is 7890468368 which network problem was start from 5th jan 2015 and also complained on same day,but it has not solved.

Pritam Sarkar

Posted On: 2015-01-31 21:39:22
I am using Relince post paid connection of kolkata circule on the billing month of January 2015 they have wrongly charged RS-1923 showing that I am used to call from a roaming location. I used this number within Sonarpur to saltlake area. I didnot think this is a roaming location for kolkata circle connection. I complained to them but the says that they have charged correctly and they cant do any thing & my outgoing services are suspended from 26th January 2015 still my outstanding amount is rising for receiving incoming calls. this can happen only in roaming area but at present I am staying at kolkata so how could they charge roaming for kolkata sim in kolkata location? I am requestin you to please look this matter and help me to recover me from this fraud billing. Thank You

Ruchir N Sanghavi

Posted On: 2015-01-31 17:11:36
My wife was using the phone of vodaphone, her no: 9920474944 by mistake her data connection was on and it started to upload/ download just 8 hours the data was charged of Rs 14000/- whereas her credit limit is just Rs 3400/-please guide now they are demanding huge amount which is unjustifiable.please help

Prosenjit Das

Posted On: 2015-01-31 14:02:58
Deduct from main account balance intentionally. Talked with Aircel Customer Representative Mr. Ratan & Ms Richa. Though the deduction was minimal but the fact is Intentioanlly & illegal too. When I talked to them (mentioned above name)they quickly sent an SMS regarding the Rechage which I din't do. It might happen with the people who are not aware of this kind of illegal & intentional deduction from their main account balance & were unable to reach out to the appropriate authority to raise voice against those deduction. Please take appropriate action.

Mandar Joshi

Posted On: 2015-01-30 19:55:04
Dear Sir/Madam, I the undersigned (J.B.Infosys) retailer of Vodafone, residing in Goregaon west near Rosary Church. Pintoo Sales Agency is the distributor For Vodafone. I have paid Rs.3000/- to Mr. Manoj represntative of Pintoo Sales Agency for balance in my Wallet(Mobile). He told me that he do not have balance now and will deposit money tommrrow. He never gave any bill to any of the Retailer in market. Pintoo sales agency never took report or tally cash or coupons from him. I trusted him every time, he said wait I will deposit money. Many times I spoke to Area Manager of Vodafone Mr.Prem Dubey and also spoke to Mr.Piyush incharge of Vodafone. They said as its personal dealing they can not help me. It was not personal dealing as Manoj is the sales executive for vodafone and Pintoo Sales Agency is Distributor for Vodafone. Mr.Manoj left Pintoo Sales Agency before 3 days (27/01/2015) from their record.The incidence took place before Manoj left Pintoo Sales Agency.


Posted On: 2015-01-30 12:35:40

Sukanta Ghosh

Posted On: 2015-01-30 11:50:26

vaibhav fuley

Posted On: 2015-01-30 01:20:02
i am using samsung galaxy core prime mobile , 3 days ago i will send 1 message to a person but due to insufficient balance the message will not send ..... and today i will recharge the phone the message continious send and balance will reduce .... and after balance end the message will continoius showing that the message will not send due to insufficient balance . . . . why ?? plz explain me.....

Dipak sengupta

Posted On: 2015-01-29 22:18:32
Non co operation for porting unique porting code no AK543465dt14/01/2015 from airtel to Vodafone pl do the need ful for this type of harassment.


Posted On: 2015-01-29 14:35:48

Gulshan Sharma

Posted On: 2015-01-28 15:48:03
I use vodafone network,they changed my plan from 199 to 499.I have filed complaint for that in vodafone office, inspite of that they billed me according to 499.

Jayshree Kadu

Posted On: 2015-01-27 19:12:20
Hi, I have been wrongly charged with the Data usage by Vodafone.I am entitled under the 1299 monthly plan where i am entitled for 3GB free data usage and i have been claimed for the use of 7.5GB.I haven't performed any browsing or downloads on my phone.The only application which is used on phone is FB and whtsapp. i have personally visited the hypercity malad outlet 3 times and have spoken to the RM assigned almost for 2 weeks everyday still no resolution is been given and i am been forced to pay the entire amount for the services which i have not even made use of.Rather i am been rudely treated by the customer services folks even at the vendor.I need urgent help on it. Please help me get out of this issues

Suhrid Kumar Roy

Posted On: 2015-01-27 17:06:39
TATA Docomo No. 09230057447 Account No.948022301 PhotonMAXWiFi_3GB_UL@650Plan The tariff plan was changed from unlimited to 1 GB @ Rs.300/- as per the message from TATA Docomo as given below: On Tuesday, October 14, 2014 3:08 PM, "" wrote: Hi Mr. Roy, We refer to your email dated 14th Oct 2014 regarding your request for bill plan change for your Photon number 9230057447. We would like to confirm that we have already changed the bill plan to 1 GB @ Rs. 300 per month with effect from 19th Oct 2014. Thank You for surfing with Photon. Warm Regards, Abhijit Biswas, Photon Care Team But they are refusing and pestering me to pay bills @ 723/-. I am a senior citizen of 70+ yrs and cannot cope with their harassment. Please help

vijender kumar

Posted On: 2015-01-27 13:35:07
SIR maine homeshope18 se karbonn ka s2+ mobile khrida tha ek month baad uske display me problem aagye maine near serviec center me dikaya to unone use Dellhi bej diya aaj 80 days ke baad b phone nhai aaya h consern member are not pick the phone the no 09802230223,80222860999 they both are not pick the my phone sir plase request plase take the action karbonn mobile .

Sanjib Ghosh

Posted On: 2015-01-27 11:00:51

iftekhar mahmood

Posted On: 2015-01-26 22:08:08

Balasubramanyan Parameswaran

Posted On: 2015-01-26 19:03:16
I have a post paid connection from IDEA, I am not receiving any bills and obtaining bill by SMS of about Rs 1200 per month, even after making hardly any calls, not sending any bill to analyse even after speaking to customer care.

amit kumar

Posted On: 2015-01-23 09:40:17
sir my name is amit kumar shaw...9830866894 is registered on my father's name....Ajay prasad shaw...m using vodafone postpaid service from last 18 month ... last month i was quitting vodafone because they chaged 198+tax extra from me.... i applied for port to docomo..... got a call from vodafone head office that u dont quit the compony your extra paid money will be weberd in next bill.... i said ok.. ..but when i got this month's bill, there was no deduction amount as they promised.... i tried to call vodafone head office from where i got the promise.... but the person ABHIJEET BASU misbehaved and said DO WHATEVER U CAN....MAIL TO VODAFONE CARE...I DONT KNOW ANY THING..... i mailed vodafone kolkara as well...... plese sir do any thing.......

Paras Shrivastava

Posted On: 2015-01-22 17:13:41
I always keep my mobile phone switched on but still when someone tries to call me it either says switched off or out of coverage and then everyday i get messages from company that you have 6 or some missed calls. I tried to contact the customer care but whatever they suggested made it worse. I tried to contact the senior but got no response. The company seems to do nothing.I am really going through a lot of tension. Please help me.

Goutam Rudra

Posted On: 2015-01-20 13:56:10
I Mr. Goutam Rudra using a vodafone connection-9836330883 but on 15th Jan I have taken the offer by paying INR- 125/- online for 525MB(2G) for 30 Days but it will be wrongly activated by vodafone 10Paisa per/mints(V2V) Although we informed to vodafone through mail with details but they denied, So would request you to please take action against this misselling offers by vodafone.

Pradip Bhattacharya

Posted On: 2015-01-19 18:21:05
The complain against M/s. Dove Soft Pvt. Limited, Mumbai, Bulk SMS service provider, we have taken bulk sms re-saler panel from them and doing business in kolkata. Suddenly they have stop services without any intimation. and the reasons are showing is not authentic. So we are loosing huge business as well as client. Causing we will be bound to give compensation to our existing customer. We have sent so many mails to them to activate our account but they are not bothering. So we need compensation. Kindly help us.

Ratnaprabha Wavhal

Posted On: 2015-01-19 13:39:39
I have lost my peace of mind for last few days. This New Year has brought a headache to me because of Vodafone. I have been charged with 6823 rs out of which 5729 is for data usage. I am using a corporate plan on number 9987175142. Have a 2gb 2G plan @99 under this plan. On nov 14 I changed my handset and got a msg from Voda that they have activated a free 3g plan of 1gb on my new phone. This will be free of cost. And my original plan will be activated on the expiry of this plan. I immediately called customer care to know more about this. I told them I already have my plan of 2 gb and don?t want this plan. They assured me that this free of cost as I have taken a new phone. And post exhaustion of that plan I will get my original plan auto-activated. and this plan is for two months i.e. from 25th Nov 14 to 25th Jan 15. I asked them what will happen to my actual plan. If I used complete 1 gb in this month will I be charged for next usage. They assured that once I have exhausted this limit say e.g. within 10days my original plan will get activated and no charges will be there. That means after 10days I will be automatically active on my original plan. But I was shocked to see my bill with 5729 as data charges. I immediately called CC and initially he was trying to explain me how the bill is correct. When I explained him all the msgs and all the calls I made to CC previously he agreed that the bill is incorrect. And have only considered single plan while calculating the bill. And he told me to write to Which I did and received a reply that the bill is correct and no changes will be done. I again called CC, repeated the same story-sequence was same. Initially they kept explaining how the bill is incorrect and how I should minimize my usage to avoid this. I explained them all calls, msgs and previous day?s call which CC agreed that the bill is incorrect. Then that person too agreed yes the bill is incorrect. And he raised complaint in his system on my behalf and assured I will get a call from their end to understand the bill and will definitely get a corrected bill. I waited for full day but no call. So I myself called them up and aging the history repeated, ending with CC agreeing on bill incorrect. This has happening since Monday 5th Jan 15. I am getting assurance that I will receive corrected bill, and I am clueless on receiving mails form their end that the bill is correct and I will have to pay that. Meanwhile I called on 198 (Complaint number), the person was too rude. ?ja jo karna hai karlo? was the answer from him. Is this the way to talk to customers? Since yesterday evening I have got too many different answers to my query-1) Mam there is only one plan active on your number i.e. free plan of 3g 1gb. And my actual plan is deactivated. ?My answer how come I have been charged with monthly rental of 99 rs for my actual plan if it is deactivated? And how did you deactivate without my consent? To which I got second answer 2) Mam only one plan active on your number i.e. your actual plan of 2gb 2g plan. No 3g plan activated on your number as you did not activated it. My answer-what about the msg received from Vodafone which itself mentions that it is already active on my number, the same is reflecting on my account on myvodafone app. To which I got answer 3) Mam both the plans are active on your number but post exhaustion of 3g plan you have to activated your actual plan, which you did not do so the charges-my answer- this was confirmed by customer care that this is already active and it was reflecting on my account when I check online on myvodafone. To which they created new answer 4) You have used your 2g plan in 3g speed. So this charges. ?my simple answer- I did not ask you to provide it in 3g speed. Rather I am clueless how this will work? Please help me. I have all the messages all the artifacts that Vodafone is cheating me. They are replying that they are not aware of any such msg sent by them. OMG-they are not aware of their own services?????they can see everything in their system but not this????? Please help me, I can?t pay such a huge amount. This more than my 2 years bill.

Tapesh Ram

Posted On: 2015-01-18 12:00:53
Based on USSD code full talk-time offer I recharged my vodafone no. 9874589969 for Rs. 15 for and for Rs. 35. Unfortunately, I received free night minutes and additional talk-time (though, it was not mentioned in their USSD offerings) for those two recharge. Next I contacted their customer care and talked to Ms Khusbu and Mr. Chandan Bera for redressal and further assistance but they are not entertaining my call and sometimes they are disconnecting the line, in excuse of forwarding the line to senior.

Ranjeet Kumar

Posted On: 2015-01-17 16:43:21
Dear Sir, i am facing a problem aside of Sistema Shyam TeleServices Limited (SSTL)_MTS . case 1 this is my MTS data card No .9143833445:paid final Outstanding amt .RS 673 . Req no for A/c close .: 1194629 dt 18.12.2014 talk with Mr.sanjay / rajesh floor incharge : but account is not yet close .once againg bill is genareted of RS 206/- req no .1239729 dt 05.1.2015 talk with Mr.sammy ...! case 2 : this my second MTS data card no . 8648019174 .not a single day used by me due to connetivity proplem , so inform to MTS technical team but not yet solove.and bill is raised . i am denie to to pay this Amt . then i rec. a Legal Notice of Sistema Shyam TelseServices Limited (SSTL) , then i had paid all outstanding of RS 857 /- dt 31.12.2014, i asked to closed the 31.12.2014 Req no for A/c Close : 1228633 dt 31.12.2014 , but today i received a MSG you bill is genareted of Rs 106 /- . so please help me . Thanks & regds, Ranjeet Kumar 8100411129


Posted On: 2015-01-16 13:41:38
Respected Sir, 1. We are writing with sorrow that the Idea cellular Company is manipulating the Govt. Norms. 2. We have taken unlimited data plan for 3G data, they have bar my data on the same month before ending date. 3. We have change our data plan to continue the service, put on higher plan. 4. Next day they have bar my all services, sending a massage your limit is over, We have switch my plan in same roster of unlimited data, But they are calculating on data uses. 5. Same day I approach to Idea office at Rewari, they approach to pay some amount, I have paid 1000.00, and assured your bill shall be adjust as per your roster plan, wait till bill Generation. 6. On 14 Oct 2014 I have received bill Rupees 4612.34, and still my services are on hold. 7. I have Lost my business and suffering from stress on such a case. 8. Supporting doc and voice clip of conversation is attached along with this mail. 9. My Temp cell No is +919812025567 Hope You shall go


Posted On: 2015-01-16 08:52:52
Sir maine mera number airtel se mts me port karwaya tha jis par mts ne sim jo di thi wo handset me chali nahi is par maine mts distributor se baat ki to usne internal damage h kaha aur dubara id document mange jo maine de di Aurera alternate number bhi manga Jo mene de diya fir b mere pas sim verification k liye koi call mahi aayi na hi sim me signal Is par maine mts distributor mts customer care mts appeal authority se sampark kiya to unhone bata ki sim ko 31-10-2014 ko band kar di gayi hai ab ye number chalu nahi hoga Mujhe kisi tarah ka koi santoshjanak jawab nahi mila Sir is pure mamle me meri kisi b tarah ki koi galti nahi h Q Ki Jo sim mujhe di gayi wo internal damage thi Jo sim dubara mujhe di gayi usme bhi network signal nahi aaya kabhi Alternate number par call mts dwara ki jani thi verification ke liye Jo kabhi kisi bhi mts departments se verification ke liye aayi aur complaint k bare me janne k liye Goverdhan ram 9blm mob 960276882 Band number 9413868821

saradindu kar

Posted On: 2015-01-15 21:28:54
in spite of surrender of BSNLbroadband from30/4 2014 due tofailure BSNL IS claiming RS960

Shantanu Tyagi

Posted On: 2015-01-15 15:32:16
I am using the modem of MTS company.The name of the modem is MTS MBLAGE ULTRA WI-FI. I am getting the speed problem from last 20 days.I complain about this thrice (3 time within 15 days) to MTS coustoumer care.Everytime the time period provided to me by cstmrcare for the solution of my problem gets over and they did not solve my issue .My complain numbers are DEC/5070 ON 25 DEC,DEC/6079 ON 31 DEC, and JAN/1359 ON 8 JAN. Kindly guide me that what legal action can i take against the company?

Susanta Naskar

Posted On: 2015-01-14 17:57:02
Dear sir, I m a Vodafone customer for long time, my number is 9836658011. On 21st December 2014 Vodafone was sent a SMS for special offer (Recharge Rs.225 for 2GB 3G internet pack) which I have Recharge through On-line Dated - 3rd January 2015. i got a sms from Vodafone recharge is successful. But still now Today Date: 14th January no internet pack is activated in my number.


Posted On: 2015-01-13 17:40:25
Vodafone is a fraudulent company. It charged me extra rs. 376 + tax in the current month bill for the following services: 14 dec : d2c_ndtv_valuepk_9 : Rs. 99 14 dec : wapvilla_ppd : Rs. 99 14 dec : d2c_mazaa_49 : Rs. 49 20 dec : hello1_tvallsouth_ : Rs. 30 27 dec : d2c_ndtv_valuepk_9 : Rs. 99 I have never downloaded these services at all. I am not aware of these services at all. Please help. Vodafone wants hard earned money of its customers. Manjari

Ashish Jindal

Posted On: 2015-01-13 10:16:03
For last few month I was noticing my phone bill was too high. I did search not found some plan had been changed. So when to store and confirmed that 3 number which 1 am using all are in different plan now. They did not informed us. All 3 number in call in free but it is not. ! plan was changed in 2013, I in Mar 2014 and 1 in Sep 2014. Due to this we nearly loosed on an average 200 to 500 / might be more RS per month since last 2 years.

Mukesh Bagla

Posted On: 2015-01-12 11:31:19
I have made a online FullTalkTime Recharge through Vodafone site , there they have mentioned fulltalktime on 85 rs recharge I have made online recharge and transaction was successful, but I did not receive any amount credit into my account. I have talk with vodafone customer care executive but executive told me that sir we have process your request and receive 85 rs from you, bu this recharge is valid only through the Paper or mobile recharge, and you will not get any benefits from this. Please find the details of transaction I have made below. 10 Jan 2015 BHDF3625835459-VODAFONE BILLDESK 110102539 10 Jan 2015 85.00 Dear Mukesh Bagla, Thank you for purchasing through the Vodafone Online shop. Your order details are mentioned below: Order ID : o387084858 Payment Transaction ID: BHDF3625835459 Date & time of order : 10 Jan, 2015 10:25:46 Order Amount : Rs. 85.0/- Only order details: Online Recharge Name: Talktime 85 MSISDN: 8588984655 Amount: 85.0 eTopUpStatus:


Posted On: 2015-01-11 20:14:06
I would like to inform you that I'm an old customer of Reliance CDMA connection and I am facing continuous balance deduction from my mobile phone, and I had to call customer service executive several times, but till now neither my problem has been resolved nor the balance deducted is refunded, and now they have blocked my mobile number so that I could not make any further call to the customer service executive. That is why I had to mail to you, and I am not satisfied with your services. My mobile number is 9339735345.


Posted On: 2015-01-11 09:30:33
Mene 07-01-2015 01.36 PM ko 255/- ka recharge kiya the jisme 2GB, 3g Data for 30 dino ke liye muze milna tha par muze core a/c me 223.95 ka balance mila jabki mene data balance ke liye recharge karwaya tha. jiski detail Tata Docomo ki website par bhi hai tatha jisme kahi par bhi nahi likha hai ki ye kewal special recharge par hi milenge. usi tarah Date 08-01-2015 ko bhi mene 38, 185, and 91 ka recharge bhi 3G Data Packs ke liye karwaya tha jisme bhi muze Core a/c balance mila jabki mene Data balance ke liye recharge karwaya tha. Mene Docomo ki mail Id par mail kiya tha jisme reply me kaha gaya ki ye benifits kewal special recharge karwane par hi milenge jabki website par kahi bhi esa nahi diya gaya hai ki ye recharge benifits kewal special recharge par hi milenge. to mene recharge kar liya. Mene jesa website par dekha wesa kiya recharge. Mera aapse nivedan hai ki aap bhi ek bar website par jakar dekhe ki waha par kahi special recharge ke bare me diya gaya hai.


Posted On: 2015-01-10 22:11:20

Tapadev Das

Posted On: 2015-01-10 13:58:59
I have surrendered my BSNL landline no. 24412272 from 01.07.2014 & deposited all the instruments at local telephone exchange. Then i have applied for refund of my security deposit on 26.09.2014 alongwith all needful documents at BSNL office. Till date i have not received any refund from BSNL. Please do the needful.

Dipal Dutta

Posted On: 2015-01-08 13:44:26
I just want to let you know that its a complete fraud on airtel part because a channel partner of airtel with phone number 9038333574 and email address has called up one day and said that Airtel will stop providing this service in next few days so we need to get a updated sim and took a RS300 for another 4G Sim and also mentioned as Airtel is discontinuing the service in the middle off the month so we do not need to make the payment for this month. So after 1 month that is Dec they send a bill for 3 months for this sim card and 1 month bill for the new sim card. As I said its wrong they also blocked my 3 phone lines that belongs to me, my dad & mom. Now I have no choice other than paying Rs 6942 and also the bill for the new sim. I have cleared the payment for Rs 6942 and request you to close this connection immediately and also to unlock my accounts asap.

Baisakhi Paul

Posted On: 2015-01-08 10:17:20
Stopped receiving sms from all Bank where my cell no. is registered with the Bank. Till 10/12/14, I used to get all transaction alert and sms from Banks. Contacted bank, they said they are sending sms but I am not receiving the same. Went to service provider, they said their system is ok. Another big issue with Service provider. They are charging downlaod charges in monthly bills where they did not intimated about that. They said unlimited 2G data are free as per talk plan E_Connect_3G_375. Being a corporate customer, I am not getting any response from Vodafone end after repeated f/u and reminders.

ch vamsi krishna

Posted On: 2015-01-07 21:17:55
iam having tata docomo prepaid phone connection no:9248702166, i have request call history of all incoming calls for past one year , but they were not providing information . kindly help in this regard.

Enzammamul Hoque Mullick

Posted On: 2015-01-07 19:34:02
Improper balance deducted from the aforementioned no using a spam no by the service provider.

Dinesh Yadav

Posted On: 2015-01-07 14:43:54
Vodafone is charging 300-400 every month for gossip pack with 0 kb download and when contacting they are not able to justify the charges instead they says that this charges is genuine and they do provide refund every month.Now I am fed-up with all these and wanted a justification of such charges. Mob-8860555597


Posted On: 2015-01-06 23:31:52
Complained about recharge of the 3G data pack of Rs 251 by mistake to No - 9431979289.The recharge process was followed through payment on 31 dec 2014. I have opted to recharge on my no - 9431970289. So mistakenly recharged was processed to No - 9431979289. Although I had also talked the subscriber of 9431979289, he assured that the data will be not used by him. If the same problem was persisted with any retailer, it could have been solved much earlier. Transaction details:- Paytm Transaction receipt Order no: #709091723, Wed Dec 31 2014 Recharge of BSNL Mobile 9431979289 for Rs.251 Reference No. IG00JQUDD8 Debit Account Number 00000011209953717 Debit Branch BOKARO THERMAL Transaction Date 31-Dec-2014 Amount INR 251.00 Status Success So you are kindly requested to solve my problem expeditiously and cancel the transaction/ refund the money at earliest. Also provide a Help

jithesh kunjumon

Posted On: 2015-01-06 16:04:49
I had registered for a complaint on 20/12/2014 with regard to my 3g Data Plan in my red Business plan 999. According to my plan I am supposed to get 4gb of 3G Data but for last few month I have been getting only 1 gab of data in 3g speed and post that I go on to 64 kips speed. I spoke to customer care on 20 the December and I was told I will get a call back by the end of the day with regard to the status. No one called me back and I spoke to floor supervisor on the same day evening who had promised the issue will be rectified by the technical team by 22nd December 2014Monday morning. I am trying to reach out to guys several times on the 198 number and it say unable to process your request. They have barred me on customer care complaint number as well I am a customer who has been using your service for more than 2.5 years.

Tathagata Banerjee

Posted On: 2015-01-06 13:09:15
I am a vodafone postpaid service user and I use group plan. The main issue is that within a few months they have changed the tariff stating that the tariff I use is not available. However, the fact is that the plan still exists. I am facing this issue for the second time.Last time also they said the same that the plan doesn't exist anymore, then after a few days they changed my plan to the original one, the plan which according to them did not exist. This time also they are doing the same. Please help me, otherwise they will keep on doing like this every now and then.

Anup kumar ghosh

Posted On: 2015-01-04 15:01:44
I use Aircel mobile network. Aircel deduct my balance regularly without useing any value added service. I complained so many times but it dose not work . even I have the complain number but the refused to refund my balance. please help me in this matter

Suryodoy Banerjee

Posted On: 2015-01-03 16:39:55
Respected Madam / Sir I am using a Vodafone Corporate post paid connection with the plan E_Connect_3G_375 in my mobile (No: +91-9830549590 ). But suddenly Vodafone has charged unlawfully Rs 899/- in my latest mobile bill statement without intimating me whereas I have not asked them also to activate this new plan. Now Vodafone is trying to establish that they have sent me intimation and activated the plan as per company policy where as I have not received any mail or sms from them. I will be very grateful if you intervene into this unlawful incident.


Posted On: 2015-01-03 14:36:57
I am ex employee of tata docomo for MPCG circle.I have resigned in sept'11 and now i am trying to check my PF balance but it is showing no records found.MY pf account no is AP/HY/32831/43245. How i can check my PF balance


Posted On: 2015-01-02 16:21:20


Posted On: 2015-01-01 20:30:03


Posted On: 2015-01-01 10:40:54
I have been using the postpaid connection since long. Where I used to get a monthly bill of Rs. 800 to Rs. 1000. I was happy with the service. While interacting with your customer service team they have approached me with the great idea of changing my plan. Where they have introduced Red 899 plan. They have said considering my usage it will be a better option if I can shift to Red 899 plan. I will be more beneficial. Indeed I fell into the trap & accepted the plan. Nothing has changed in terms of service, only I have started getting 3G connectivity instead of 2G. However the speed was the same. Where I have already made a complaint 15/20 days back. I was shattered by the fact that this time I have received a bill of Rs. 1500. I have made a complaint with complaints team vide docket No. 1642400590. As usual the complaint got closed with the remarks that I was told about the plan in detail & I have accepted the same.

Nitin Joshi

Posted On: 2014-12-31 15:46:35
Dear Sir/madam Today I got my bill of Rs.37,681.83 for the period of 29th November 2014 to 28th December 2014 from Vodafone. In this bill I have been charged for Data usage charges of Rs.35733. I am surprised to see that my billing is done considering the Vodafone Red Plan activation date of 12th December and Data usage charges have been charged as per the normal rates. But I would like to inform here that I requested on 24th November to activate the Vodafone Red 1599 Plan on my number which was never got activated. As per the information received from Vodafone is that Vodafone Red Plan can be activated only from the Billing cycle date then Why it was not activated from my Billing cycle i.e. 28th November???? At last it got activated on 12th December after rigorous & continues follow-up with you guys. Why I am being harashed by sending such huge amount bills for the mistake done by Vodafone Technical Team???? Why should I pay this amount for the mistake done by vodafone??? Also make note that as per Vodafone 1599 Red Plan I have been given the contact details of Relationship Manager but regret to inform you that whenever I tried calling on this number it was always unanswered. This is cheating when you commit something as a part of the plan which you are selling then I should be proper.


Posted On: 2014-12-31 14:40:13
Anjit vishvkarma father Mr. Budhram vishvkarma Address - Mission Colony Road, ward no 03 tilda Raipur pin no. 493114. my mobile balance cut information from Date 25-12-2014 to 31-12-2014 of Reliance Group's mobile 9,329,788,018 thanks to the trouble of getting the information from Reliance Group of company,


Posted On: 2014-12-31 14:17:56
मेरे द्वारा 9329788018 मोबाईल का संचालन विगत 5 वर्षों से किया जा रहा है। दिनांक 26-12-2014 को मेरे द्वारा रिलायंश के द्वारा 1212 डॉयल उपरांत 20 रूपये का टॉकटाईम बैलेंस मिलता है उस सुविधा का उपयोग मेरे द्वारा समय 3 बजकर 30 के आस पास उपयोग किया था। उसके बाद मेरे द्वारा दिनांक 28-12-2014 को समय 9 बजकर 31 मिनट में 138 रूपये वेल्यू का रिचार्ज एवं 60 रूपये का जादू पैक का रिचार्ज करवाया गया था जिसमें मुझे 50.40 रूपये का बैलेंस प्राप्त हुआ था। रिचार्ज उपरांत रिलायंस कंपनी के द्वारा मेरे मोबाईल से 20 रूपये टॉकटाइम लोन के एवज में 24 रूपये का 02 बार कटौती कर कुल 48 रूपये की कटौती की गई । दिनांक 30-12-2014 फिर से 60 रूपये का जादू रिचार्ज जिसमें मुझे 50.40 रूपये का बैलेंस प्राप्त हुआ था 26-12-2014 का लोन रिलायंस द्वारा दिखाकर फिर से दिनांक 30-12-2014 को समय रात में 11.01 में तीसरी बार 24 रूपये का कटौती की गई है। मुझे रिलायंस से प्राप्त शिकायल क्रमांक 1- 228424815 दिनांक 28-12-2014 2- 228448160 दिनांक 29-12-2014 3- 228517287 दिनांक 31-12-2014, मुझे मानसिक रूप से परेशानियों का सामना करना पडा

limbesh sawant

Posted On: 2014-12-30 21:34:18
I had dialed *800# from my idea sim and pressed 1 that indicates what's app @39.i contacted with customer care and asked him what is its usefulness if I already had a mobile date (Internet MB).He said no usefulness so I asked for refund but he refused


Posted On: 2014-12-30 21:27:07

ajay shankar Tiwari

Posted On: 2014-12-30 18:40:37
Res. Sir I am so upset about yr responce.I submit my celkon AR50 cell phone to service centre in Varanasi since last two month before but phone is not complited. What I do. when I contact service centre Mr Siddhant is saying that phone is not ready.I already paid 1300 Ruppees for that.When phone will ready sir Please informe, I am so much needy. I am a journalist and my work is effected. Please do something for me. I will be very much thankfull to u. Sir if u have flip cover (gray or black or white) please send 2 pices to my address given below. I will paid on door. From Ajay Shankar tiwari C 6-121 Bag Bariyar Singh, Chetganj, Varanasi-(UP) 221001 mo. 09451580535


Posted On: 2014-12-30 18:25:18
Outgoing call, sms, data has been blocked in my number from last day (29/12/2014) at night. I called to the Vodafone customer care but they were not open my all those facilities. Where my bill was fully paid.

Harsh Bafna

Posted On: 2014-12-29 11:37:51
I had called your Customer care centre and lodged a complaint of the same with the customer care executive namely Mirza Sania & Wasim Shaik (Senior). While having a word with the customer care executive it came to my notice that, from your end wrong messages regarding the Data Balances has been send by you, which has been relied by me. (Message to 55333 "MBAL") For your reference I am Attaching herewith the screenshots of the messages delivered by you in my Mobile. While matching the same the Net balance on 27-12-2014 on 11.13 pm was 47.52MB, as per the Message delivered by you to me. but your Customer Care executive says the balance was 28MB. And when the balance reached 0 the message showed Balance of 47.52 MB Hence because of your wrong delivery of message I have used the Internet assuming that there is enough balance in my Net Pack. Why because of your Technical default the consumer should suffer undue hardship ??. Which means the consumer will never know the original balance be


Posted On: 2014-12-27 15:28:09
I have submitted UPC Code to Sai Balaji Communications, RR Pet, Eluru for MNP from Tata Docomo to Uninor on 17.12.14 at 7:30 pm.As per the trai rules port will be done in 7 working days but today is eleventh day i did not get any communication on this regard. the outlet people still deceive me with incorrect information. Unicare people are saying that your application is not yet uploaded. I have no other way and approach the consumer forum and please help me out from this issue. Thank you.

Sujit Bose

Posted On: 2014-12-26 13:27:49
Hello, Vodafone no. 9830873852. Previously the no. was registered in my name(Sujit Bose). On the month of May'14 I had given a request to transfer the ownership(into my son's name) & the same has been done .At that time I had an outstanding of Rs 790, but as I was told by the Vodafone store executive that while transfer the ownership i need to clear all outstanding amount including the un-billed amount .As per the guidance I had paid a total amount of Rs 1200 on 13/5/2014 which was over & above the outstanding & unbilled amount . In the month of June'14, i got a bill which states that I had paid an excess amount of Rs 247 (cr) . Now i visited vodafone store (south city mall) to enquire how to get the refund of the excess amount . They said that you would be receiving the same within 90 working days from the date of ownership transfer. I believe that it has been more than 90 working days, but still my refund is pending.Have sent repeated mails to vodafone nodal care & got no solution

Rijutha Natarajan

Posted On: 2014-12-26 11:56:46
I applied to change from Airtel postpaid to Airtel prepaid. I submitted the documents and got the prepaid SIM. I was told that postpaid SIM would get deactivated in 4 days and then prepaid would get activated. Few days later, the postpaid SIM got deactivated but the prepaid SIM was not getting activated. I contacted customer care who kept transferring the call between prepaid and postpaid departments. I spoke to 7 people. the 6th person I spoke to told that they did not receive documents and hence they cannot activate the prepaid SIM. How did they deactivate the postpaid SIM without receiving the documents? I asked that question and the person was unable to answer. He then told me he will transfer the call to the supervisor. I explained the problem for the 7th time. The supervisor gave the same answer. They did not receive documents and hence cannot activate prepaid. He will not answer to the question "How can you deactivate postpaid without getting documents?" Affected num :8123842560


Posted On: 2014-12-26 10:41:01

Nikhil V P

Posted On: 2014-12-24 13:41:09
Dear Sir/Mam, I am Nikhil V P was worked Reliance MG Road Cochin RW as MB Team Leader Since 25-06-2011 to 30-07-2014, I was work with two employee codes ,one is 27842181 (25-July-2011 30-jun-2012),and another one is 27900933 (1-July-2012 to 30-07-2014) As per company wind up all Kerala RW's operations i was terminated with effect from 30-07-2014. I had given RHRS Cochin team to two PF form with all necessary documents on 20-08-2014 (Cancel cheque leaf,Revenue stamp,filled PF FORM with signature),that timeRHRS Cochin manager promise me it will process with in two months and will get credited on my account. After 3 months on wards i follow up the same withRHRS Cochin team and they are not responding my calls,after i sent couple of emails but no proper replay from RHRS Cochin office. Kindly help to get my PF processing status,after so many calls and emails i fed up with RHRS Cochin team for getting this, after unsuccessful four months consistent follow up.

Shaikh Soyeb

Posted On: 2014-12-24 13:14:37
I am having a postpaid corporate connection with vodafon vide 9903703741 In recent month's billing I have been charged for Rs- 198+Service Tax for downloading of soe stupid thing which I have not used. In bill they have billed Rs-99 shwoing "d2c_ndtv_valuepk9 and another Rs -99 for "hello_tvallsouth". This practise is happening everymonth with different individual with our company. Pleaselook into this seriouosly, This is a serious issue for customer protection.


Posted On: 2014-12-22 13:35:58
mera mobile micromax canvas a121 hai , main repairing ke liye agra sah market care center per submit karaya tha, our mujhe 1 mahine katime diya gaya tha, mujhe 15 din ke andar phone bapas kar diya our usame ,screen,men light nahi aa rahi hai our der men open ho raha hai , heat ho raha hai, care bale dobara use submit nahi kar rahe hai kah rahae hai ki eye barrunty men sahi nahi hota hai pleease sahi karawane ki kirpa kare

Mubashshir Munawar

Posted On: 2014-12-22 10:52:11
I am from Srinagar, Kashmir and got a bill of Rs.270 for the month of Nov-2014 mobile no. 9018844590 reliance. i submitted that amount through mobile charge Rs.150 ist and then Rs.140 and got confirmation for the same.But still i'm not able to call any no. from my mobile.I made complaint two times with the customer care and both times they said in six hours the calls will be activated.But still I am not able to call. Please look into the matter.


Posted On: 2014-12-18 20:44:40
ear sir, I got following sms on my no. 9036339002 on 11/12/14 at 9.45am. "RC 299: 300TT + 2GB 3G data for 28 days. Applicable for only online recharges. Hurry limited period offer till 12th DEC 14 only". By trusting this SMS I did online recharge of Rc 299 online. Then I got below SMS. "Hi STV recharge successful, MRP Rs.299, validity: 30 days, Rs175TT+1.5GB 3G data(30 days validity) Tranc ID: 100004504680505. Thank you. At : 12:53 PM. 11/12/14" i called so many times custemer care as well as i filled complain to "" but no responce, they were telling rechrge by tata docomo website but in the message there is not clearly mention about website simply recharge ,and also they were telling i did recharge through retailer , i have all proof . i need compensaton for this cheated msg, i lost my paitence so i need compensate, if u need i send u all the documents i have

nitin chauhan

Posted On: 2014-12-18 10:22:10
My name is nitin chauhan I am using a reliance cdma 9311121121 and my billing cycle is 18th of month, credit limit is 1000 on the last 29th of November my service become barred due to over unbilled amount of Rs.5213 on 29th of November i received a message from reliance that your service is barred due to 5213 of unbilled amount, While my credit limit is just 1000 then how is this possible. . I want to now why didnt company alert me before crossing the credit limit, and pls explain the meaning of credit limit. I dont know what to do now....... Please help and save the citizen form those fraud companies. And take strict action against Reliance communitcation for this 2nd time cheat with me.because I have already launch a complaint in consumer court for "connection is not became activated due to fake commitment of reliance employees" in this complaint they provided me 9311121314 but after a big issue they said reliance communication is not able give you the same no. of your choice because

radhe shyam patidar

Posted On: 2014-12-16 19:29:53
sir bsnl mp neemuch have stopped my bsnl number without port to idea and when i ask them they misbehave me and told me get out and ask your idea custmor.

Nilanjan De

Posted On: 2014-12-16 19:06:58
My phone number is 9614156287, which is registered with Aircel company. The company is sunscribing some entertainment packs, which I dont want and deducting the balances continously. When I called there helpline no ther are saying that this number is registered with bengal circle and bengal circle is not receiving my call. and neither they solved the problem nor they r listening to me.


Posted On: 2014-12-15 12:50:06
Hi Team, I am holding a Reliance Prepaid connection(7795068281) since long and suddenly I started getting the messages that my documents are not submitted. I went to Reliance Mobile Store(CMH Road,Indiranagar) and resubmitted the documents on 4 Dec 2014 and irrespective of that my number got disconnected on 10 Dec 2014. Irrespective of visiting the Reliance Mobile store and even complaining to Appelate authority of Reliance nothing has happened till now and I am impacted badly because of this since not able to make any financial transaction. Thanks Kulbeer


Posted On: 2014-12-15 10:55:30
Dear Sir, This complaint regarding the charges levied by Vodafone for using third party application called mgossip which is absolutely fraudulent.They charged me Rs. 441 & Rs. 196 for 2 months for the services which are not used. In reference to this the customer care executives are not assisting and providing any detailed information for the charges. Request you to look into the same.

K.s joseph

Posted On: 2014-12-15 09:38:54
For the last 9 moths the BSNL authorities are not taking any interest for taking fault repair work to my land phone bearing no: 0484-2711101 (chottanikkara exchange) even after my repeated request hence my land phone is not in working condition . at the same time they are claiming phone rent,service charge etc. During this period through phone bills

udipta sen

Posted On: 2014-12-13 12:25:58
My Name is udipta sen My vodafone no is 9830181024,relationship no /1.40213670 i paid my bill on 01-12-2014 as per bill amount even more than bill amount.but from next day morning vodafone stop my no incoming & outgoing calling while enqueuing the reason from customer care they told me that in my vodafone data card no 09674981024 Relationship no 1.40231139 their is a due so we cant start your no first you pay then we will start your mobile connection of 9830181024.. i ask vodafone how come this two different connection , two different no & also two different account number correlate so that after paying my mobile bill also not able to use my mobile connection but no reply from vodafone service registration number assigned for my correspondence is 1073174825. pls help me to get justice on this ,vodafone as a service provider cheated me & not provide service after payment

K.s joseph

Posted On: 2014-12-12 10:22:20
For the last 9 moths the BSNL authorities are not taking any interest for taking fault repair work to my land phone bearing no: 0484-2711101 even after my repeated request hence my land phone is not in working condition . at the same time they are claiming phone rent,service charge etc. During this period through phone bills

Ignatius Nazareth

Posted On: 2014-12-11 13:06:40
Hi , I have been charged roaming charges for the month of October and November even as I activated the roam like home service in the month of September. I also received a confirmation from your email as below Reference no : 1586007028. I am having a conversion with you customer service executive then inform that there was a system error hence the service was not activated ,then how I received the below email from your side . The customer service executive are very rude and hanging up the calls in mid of the conversation. Kindly revert the roaming charges for the month of October and November in Full neither I will have to take some strict actions in this case and port to some different network for all my Vodafone numbers . Regards,

Neeraj Koticha

Posted On: 2014-12-11 11:35:15
I have been a Loop Mobile customer from 2011 onwards and have always been paying the bill on time. But as you are aware, they have closed down their services in month of October 2014 due to non-payment of inter connectivity charges. For the said reason, I wasnt able to use their services and even then they are sending bills for the complete usage. I intend to make the payment but it should be proportionate to the usage. They are defaulting in payment and it was a deficiency in their services for which the customers had to suffer. Request you to kindly help me out with this as I am not able to reach out to their appellate authority. Your early reply in this matter will be highly appreciated.

Manish Vaish

Posted On: 2014-12-11 09:41:22
Dear Sir, I have purchased Micromax canvas hd plus a190 earlier this month on 27 nov my phone stopped working and screen got blured, so i deposit my phone in mmx service centre in ambala M/s Service City. They said that Problem is cause by motherboard so phone will be go to head office to repair and it will take around 10 to 15 days to repair and come back. My jobsheet no. is N050113-1114-13637924 AND IMEI NO. is 911369851544210, 911369851645249 and I got a call from mmx head office delhi on 3 dec 2014 they told me that we have got your phone on 2 dec 2014 and you will get your phone in 7 days.Tell me how much time it will take because i have purchased this phone after a long time from my saving.... please sir i'm requesting you to repair my phone as soon as possible and how much time it will take Manish Vaish 9:15 AM (25 minutes ago) to Micromax Dear Sir, I have purchased Micromax canvas hd plus a190 earlier this month on 27 nov my phone stopped wor

Kanhaiya Thakur

Posted On: 2014-12-10 18:56:11
I am writing to bring your attention a serious issue I had been from your authorized channel partner (Nishkam Sales,Sec 2 Rohini) last month (29.11.2014). I was purchased 4 nos of new mobile connection with corporate based, but till now not activated these numbers. I would like to know how this might have happened. I am also concerned with your authorized channel partner (Nishkam Sales,Sec 2 Rohini) the lack of understanding, but result zero. I hope to hear back from you about this incident. I can be reached by phone at 7428697249 at any time or by email at MDN No- 9650333077 - Kanhaiya Thakur (Postpaid) MDN No- 9560344400 - Kanhaiya Thakur (Postpaid) MDN No- 9910910303 - Goutam Bera (Postpaid) MDN No- 9871977704 - Manish Kumar (Postpaid)


Posted On: 2014-12-10 09:08:22
Aircel stole 198 rupees from my account with their false statements and when I tried to lodge a complain and asked for the refund within 24 hrs of the deduction, a customer care executive named Sampa Gayen refused to listen to the voice recording of the call which came to me before the deduction of my account balance where I was told that it was a free offer for me & was particularly told that no balance will be deducted for such,moreover she told me that may me my statements are false. please see to the matter. I want a refund of my stolen amount from Aircel which is one of the worst service providers.

Sk. Shahariyar Hossain

Posted On: 2014-12-09 08:44:25
I purchased a karbonn mobile from flipkart on19.11.2014. On 09.12.2014 I suffered a problem with that mobile . In the settings menu I switched on a talkback option. After that it started working on its own. The option was meant for the blind persons. I could not switch off the option. I went to the authorised service centre Lakshmi Telecom 29/2,sahapur colony,kolkata-700053.They said me it was a software problem and charged me rs 400 though it was meant to be done free of cost because i took the mobile in a year which was its warranty period. Please help me.

Sk. Shahariyar Hossain

Posted On: 2014-12-09 08:42:16
I purchased a karbonn mobile from flipkart on19.11.2014. On 09.12.2014 I suffered a problem with that mobile . In the settings menu I switched on a talkback option. After that it started working on its own. The option was meant for the blind persons. I could not switch off the option. I went to the authorised service centre Lakshmi Telecom 29/2,sahapur colony,kolkata-700053.They said me it was a software problem and charged me rs 400 though it was meant to be done free of cost because i took the mobile in a year which was its warranty period. Please help me.

prashant ojha

Posted On: 2014-12-08 19:09:38
i have a xolo q 1000 mobile...i have some problem on my phone..i was go too xolo care for update my mobile..They take 1 month for update..When i was call them they abusing me..They don't have any manners how to talk with customer.. wasting my and mentally harassment.. i want mobile back with services as must as soon.. help me for this...waiting for your reply..


Posted On: 2014-12-08 16:14:35
Hi Sir/Madam, This is jagadeesan from chennai. I have requested for a refund of Rs.5000 in Airtel dth and request was processed on 25/06/2014, till now i didn't receive my cheque. I enquired in customer care many times no proper response and mailed to customer care there is no proper reply kindly give me solution. They are cheating me. Thanks, Jagadeesan

Samrat Sundar Sil

Posted On: 2014-12-06 09:55:56
Dear Consumer Redressal team, I bought a MTS MBlaze wifi data card which activated on 26th November.But I'm still unable to connect to internet.I launched a complaint(39009) and continuously following up with appellate team( till date my issue is not resolved and no action taken by MTS. MDN number of data card 8648003396. MEID A0000038D71A5E Please help me with my next steps. Regards, Samrat Sil

Ashutosh Shukla

Posted On: 2014-12-06 01:01:06
On 3rd december 2014, Rs 99 were deducted from my mobile no 9765727388. On talking with customer care i received details for this deduction saying, i visited a "Webpage for wallpaper" and Just visiting that page had cost me this. I have internet pack active with Data balance with me and I have also not visited any webpage of wallpaper. On asking for registration of customer complaint i was denied by him and call put on hold abruptly by him. He also informed me i have been charged similarly during October for Rs 99

Kamini Nadar

Posted On: 2014-12-05 10:59:04
Complaint against Vodafone


Posted On: 2014-12-04 17:12:49
I have availed DTH service from Bharti Telemedia Ltd(airtel) vide customer ID 3014736781. I have requested them to change my plan on 09/11/2014 & recharge the service by Rs 270 but they didn't change. Further they have stopped the services before 8 days & when i called them they asked me to recharge again for resume the services. PLease help.


Posted On: 2014-12-02 21:51:13
I have a Vodafone postpaid connection(9830142478) in the name of my Company M/S Shuvam Watch Straps Pvt. Ltd. Unilaterally my billing address was changed by the operator to a wrong address(for which neither did I lodge any request nor did I submit any documents) and because of that I am not receiving the bills. Every month even after repeated emails and customer care complaints my billing address is not being restored to my original address. As a consequence my connection is being disconnected by the operator every month and I have to take the pain of visiting their office and generate a duplicate bill and then make the payment. Further, during the period of disconnection, when anybody is trying to call the number, there is an announcement that "Due to non payment of bill the line is disconnected" which is causing loss of goodwill for me and my company. Hence I request you to please direct Vodafone to restore my original billing address instead of the present wrong adrss

Rathindra Nath Mukherjee

Posted On: 2014-12-02 20:58:49
Today morning my BSNL No. 9434666457 was auto recharged Rs. 30 around by BSNL regarding validity recharge of my SIM. Now, being an senior citizen of 68 yrs doesn't have the idea so I also manually recharged Rs. 37 today itself in the same purpose. This type of recharge of validity I had done previously six months back. Hence, I thought I should repeat the same. Now I had discussed with Customer Care associate of BSNL and he informed that no money can be refunded as according to him BSNL had sent message previously. As the validity had been double recharged, my question is that- 1) why the double recharge option is not auto stopped as BSNL had earlier recharged the same. 2) whether being an senior citizen of this country, I am not able to go through every SMS and my money should be refunded by BSNL.

Arunava Dutta

Posted On: 2014-12-02 14:13:40

Falguni Banerjee

Posted On: 2014-12-02 12:54:35
My mobile balance of above mentioned number has been deducted by eighty rupees without any prior intimation by Aircel mobile company. Regarding that,I have talked to them four times but no response was given by them.My complaint number is 17596271961.

Falguni Banerjee

Posted On: 2014-12-02 12:45:56
My mobile balance has been deducted by Aircel mobile company without any reason by rupees eighty.

Bipradas Bandyopadhyay

Posted On: 2014-12-01 20:57:44
I have shipped a letter from Bangalore on 18.11.2014 via First Flight Courier to France with shipment# FF0101645. Since then no trace/track of the document is provided to me even after multiple emails from my side asking the status. I called up the Bangalore office no., Corporate office no. but no one picked. I paid 1550 INR for this and I suspect this courier company has misplaced the document. I need full refund of the money ASAP. Please help. Regards, Bipradas


Posted On: 2014-12-01 20:23:33
Sir, I purchased Micromax X281 mobile phone,IMEI no 911355255439683,on 29th Aug2014. Hardly after one month use the phone not working with my reliance gsm sim. All sims are working but only my sim with this particular no not working.Dilsuknagar service centre was the worst response and asking Rs 450 service charges.the phone is in warranty. Kindly solve my problem.

Tarun Kumar Gulati

Posted On: 2014-12-01 01:08:00
I have Vodafone postpaid connection (9051044466) and a prepaid BSNL connection. I am using BSNL connection for data connction (Internet).I was shocked to find the Vodafone bill amounting to Rs. 2154.90 during the period of 15.10.2014 to 14.11.2014 because it is usually around Rs.500/-.While going through the contents,I found that Rs.1666/- was levied. Here I would like to put up the following points: (i) I am not using any data service of Vodafone co. (ii)The company had raised similar type of charges during the month of December,2013-January,2014 but that time the company withdraw those charges after my complaint. That time, I conveyed the company that I do not require any data service from their side and they shall not connect any data service without my written request. The same was also confirmed by the company lateron. Now, the point is that vodafone is raising the charges against the same point, i.e. data connect once again. I have the entire related document. me

Mukesh Kumar

Posted On: 2014-11-30 16:42:33
Hi this is to inform you that on 25.11.2014 all balance around 77 rupees of my phone number 9255408920 was deducted by tata docomo with no conformation.I contected them on same day their executive said that all balance will be refunded within 3 hr but till date no refund my repeted request sir kindly help me in this issue please

Sunita agrawal

Posted On: 2014-11-29 18:30:52
I have submitted application for disconnection of my vodphone mobile no 9619305566 to vodphone gallery by culls near JJ hospital, they have accepted the application stating on payment of remaing Bill service will be disconned. By oversight I have paid additional money. However they forgot to disconnect the number and kept sending the bill. On enquiry the stated ignorance. However when I again submitted the application they have said that they will refund the excess amount recipe by them. I was waiting to get back additional amount, however to my surprise I recived a level notic from them regarding payment of 1145.64 with interest. I am under lot of agony and tension due to this. Kindly take up the issue with vodaphone

Anil Vasant

Posted On: 2014-11-29 17:59:03
TATA Docomo Dont have Network in My Office Area & Due to that my cell phone connect Roaming Network in Mumbai Area, & TATA Charge me For Roming Usage. Now Calling me telling Lie every Executive Some say you are having Unlimited Whatsap No upload download Charged & Other Say you will be Charge, But I have Unlimited TATA to Tata & Unlimited Whatsap Plan. Please Help me.

faroog ahsan khan

Posted On: 2014-11-29 12:23:03
I have a Airtel connection bearing mob no 8100192464 whose plan has been changed without my concern or approval now they are saying they cannot change the plan to my old plan


Posted On: 2014-11-29 11:13:21
sir / ma`am mera naam umesh h .. mene kuc din phle ek karbonn ka mobile purchase kra tha mene bus kuc din chlaya fir problm ho rhi thi mobile me to mene service center me de diya par service center wale mera phone time par thik nhi kar rhe h wo mujhe bar bar date delay kr rhe h kah rhe h ki kal ho jayega parso ho jayega ... sir / ma'am ab aap hi kuc help kr dijye ....


Posted On: 2014-11-29 08:30:26
I had requested to cancel the photon number vide number 436422495 for my number 9035025411 on 06.10.2014. further i got mail stating We have received cancellation request for your TATA Photon number :9035025411 has been processed for Internet disconnection on 13.10.2014. but the same was not processed. further i gave a request to cancel on 28.10.2014 vide number 434920701. But till date i have not received any communication from them. today again they have sent a bill for the period 25/10/14 to 24/11/14. Further i inform that an amount of Rs 697/- on 14.11.2014 vide reference number ACMP3554915916. Even though i have submitted the request to cancel the connection they have not even bothered to clear the complaint. I request you to kindly look into the matter and do the needfull. Regards Kiran 9449781076

pawan singh

Posted On: 2014-11-28 18:50:32
I am using air tel number last few times dedect my balance in my account I asked my money they said sorry I can not return your money but you are required then I stopped your pack. So sir I need my money back because I did not activated any pack

Rajender Kumar

Posted On: 2014-11-28 16:44:57
Res. Sir/Madam, I have a cell number 9896238485 of BSNL Telecome Haryana Circle.From the past 20/25 days i`m not able to send any messages to any other mobile number in roaming area, regarding this i registered complaints on BSNL customer care number, i have two complaint number (2k18429210,2k27442254), BSNL closed my complaints without any solution,and they are not giving me any satisfactory answer, i have to send 20 to 30 message daily regarding my office work, but i`m not able to send message,this effect my job badly, please take necessary action against BSNL and provide me compensation. thanks

Sagar Salunkhe

Posted On: 2014-11-28 14:08:06
I, myself have submitted two forms for portabililty from Loop to Airtel for my old loop nos. 9664380022 and 9664380033 to Mr. Zuben , Airtel Gallery Representative, located at Vileparle, Opp. Dinanath Mangeshkar Hall, Near Station, on 11th November 2014. Whereas system entry made on 13th Nov. When asked to a Gallery Incharge/ Relationship manager for the reason for delay in system entry, she has uses abusive language. this is not acceptable from her. I have already cleared all my dues from Loop mobile for both the connections and waiting for activation from Airtel Today its has crossed more than 15 working days that I have submitted the form but both of my connections are not yet activated. When asked for the reason of delays, the service specialist Mr. Sreekanth has not bothered to replied. I have also written about the delay to their appellant authority but even the appellant authority is not interested in solving issue. I request the authorities to take appropriate action.

Raviraj Gehlot

Posted On: 2014-11-28 13:38:27

Uttam De

Posted On: 2014-11-26 22:30:54
I have submitted my vodafone bill Rs 200 at Saha Distributor, Teliamura on 4/11/2014 vide cashmemo no 9752 but not yet acknowledgement from voafone.


Posted On: 2014-11-26 17:50:32
Dear Sir/ Mam I bought Micromax Mobile Model Number Canvas 4 Feb. 2014. Touch of Mobile is not working in Oct. 2014 so i Submitted the cell in Micromax Authorised Service Center in narnaul, Haryana. They give me Maximum 30 days time period for Repairing. But after 30 Days the my Mobile is not repaired by Micromax Service Center, and they answered more 30 days for Mobile Repairing. I suffered Economically and Social Loss due to my all Contact Number is my Mobile. So please help me sir.

Gopa Singha Roy

Posted On: 2014-11-26 17:46:33
Hi, have takena data card from MTS kolkata but there was no service sincxe activation due to network issue.I have escalated but not received any support from them.Please help me to get the refund from them.

shivnarayan yadav

Posted On: 2014-11-26 17:11:40
respected sir mujhe BSNL Brodband connection liye huye 1-month ho gaya he or mera sara payment jama hai fir bhi BSNL office me mari koi sunwai nahi ho rahi hAI

Abhishek Padia

Posted On: 2014-11-26 15:19:57
I am using Vodafone Mobile Connection. I am facing serious net work issue at my house. When I complained customer care, they assured to rectify the same by 24/11/14. But till date, they have done nothing. Neither they have rectify the same, nor they have communicated any thing to me.


Posted On: 2014-11-26 14:08:43
For the past 3 months my land line BSNL is not working. my no 24866882


Posted On: 2014-11-25 18:53:25
I have complaint. Against Sansui a-40 mobile phone it screen was damaged. I went to Sansui. Center and he said that 1200rs will take for its recover I had left my phone there and they took so much time I had called them but they say we are recovering it.its to much late at least 3weeks and I called them but they not listening so I humbly Request You take some action please...

Abhishek Sikchi

Posted On: 2014-11-25 14:40:26
Misleading Tariff Advertisement issued by Reliance Communications without disclosing material and important details of the plan in violation of TRAI Directives.Further, Service Tax charged without consent in violation of Consumers Handbook on Telecommunications issued by TRAI. The Appellate Authority of the Service Provider has passed an unjust decision favoring the fraudulent acts committed by Reliance Communications and its executives.

avijit pal

Posted On: 2014-11-25 11:33:49
sir,customer care exicutive name sumo biswas are very low catagore and chif exicutive plez sir take any step for soumo biswas,

Md Wasim Akram

Posted On: 2014-11-25 04:37:03
Hi, This is to inform that on Sunday 23rd November 2014 all of my balance(around Rs 45 and net data(around 550 MB) of my phone no. 8013358028 was deducted by Aircel with no confirmation. When I contacted them on the same day twice their customer care executive said they couldn't help me at that point of time and told me to call back the next day.Again when I contacted them on Monday and spoke to a supervisor, he told me that he is taking my request and will send me a request number which I never got. Again when I contacted them around 3:30 PM same day, a lady representative said that all my balance was deducted as I had over used my net pack where as per my knowledge I hardly used my net on that day and made any phone calls. I am writing to you so that I can get some advice and help on this issue.


Posted On: 2014-11-25 02:50:18
Kindly add chotta recharge (Minimum amount Rupees 10) option for online recharge in Videocon D2H, because it will helpful for all the customers. Now minimum recharge for online transaction is 200, please reduce the amount to minimum of rupees 10. Please check with your team and develop flexi recharge rupees 10,30,50,70 immediately. In other DTH operator (Sun direct, Dish TV. Etc.) Providing chotta recharge minimum recharge amount of Rupees 10, but Videocon DTH minimum recharge Rupees 200. Please reduce as minimum recharge value is Rupees 10

zahirabbas azizhusain rupani

Posted On: 2014-11-24 20:17:29
I have done recharge of rs.37/- 10/11/2014 for call rate @25/p local and std till the date i have not received call rate benefit from your side. i have lodged complaint @ reliance web world no226701488 and got massage after 2 day your sr is process but call rate not given as per plan.after that i have called and lodged complaint @18602002011 as per them rate should be given as per plan of rs 37 after successful of recharge but due some technical error and other plan of rs 47 is already active on your number so same is not activated i am lodging SR for the same and your will get benefit of 25/p for local and std. but till the time i have not received benefit of the same.i am losing 17p/ per minute.i request you to kindly active my plant as the earliest and reimburse all my call done on and after 10/11/2014 which is more then of rs.50/-. since 09/11/2014 complaint no resolved

Aditi Manna

Posted On: 2014-11-24 16:16:41
I had received a letter from Advocate Sudip Banerjee of High Court on 19th November 2014 about Non Payment of outstanding amount of the mobile number 9804049422 which I have never used. The letter states that I had approached M/s Vodafone East India Limited, 11, Dr. U. N. Brahmachari Street Kol - 17 for the connection. I had never approached the agency for any such connection. Also the letter states that I had received bills and invoices for the above mentioned number. When I mailed Vodafone Customer Care,they replied that my email id is not registered against that number. I clarified the above fact and asked to see the documents submitted while subscribing to the number in my second mail while stating that I had filed a general diary with Dum Dum Police Station. I have received no reply from Vodafone even though they have acknowledged my mail and assured to reply within two days.Therefore I would like to file a complaint against Vodafone and get the matter sorted.

Sagar Cable Network

Posted On: 2014-11-24 13:58:01
Dear Madam/Sir, We have got into agreement with Wire & Wirelss Indian Ltd. on 01/04/2009 and have deposited 3.25 lakhs subsequently. The agreement was between us & WWIL for the service of HITS which was to be offered at the above mentioned deposit. However, we did not receive any service from them neither did we receive the service. We have been requesting WWIL office eversince for the refund of the deposit but of no use as we are yet to get a positive reply from the office.We have talking to the people in the office and for some reasons many are not available to talk now. Kindly help for the redressel as the amount is big and small business people like us find it difficult to run the business without ample working capital at hand. We hope you will kindly take this request as important and help us get back the refund


Posted On: 2014-11-23 15:15:01
i had recharged on my mobile my balance is deducted from my account but i didnt get balance in my mobile / i want money back / transaction no-43122082422236 ihad complained to them on 15.11.2014 they said they will revert by 18.11.14 but no respense has been received til date.

Ishant Dhingra

Posted On: 2014-11-23 03:28:07
Vodafone fraud 9873001970 Vodafone sent me a mobile bill for Rs3775 on 06 oct and in that data charges were 3042+tax and I made a complaint on 10 oct as I m on an unlimited data plan. Akash from nodal office confirmed that this was their error and promised to get this waived. He sent me an email on 30oct confirming same yo be waived in bill for 6 Nov amd till date it is not waived and I have called Vodafone more than a hundred times and they are not responding to my complaint. Please look onto the matter and advise as I have all call recordings and email


Posted On: 2014-11-22 12:19:28

Parveen saini

Posted On: 2014-11-22 11:39:17
I have purchased two airtel postpaid connections withRs 1000 security deposit for each number but l have lost the receipt. Now when I closed my connections they are not returning my security deposit.

Aditya Kumar

Posted On: 2014-11-21 11:44:52
My balance from Idea number has been deducted by Rs 10 on 18th Nov 2014. Even after continuous contact and complain with customer care they are not willing to refund my balance. They are saying that I have activated a service where as I have not done so. Even I complained on same day but they refused to take a complain for the same. I mailed them on same day as well. Request you to look into this.

sourabh sharma

Posted On: 2014-11-21 10:27:57
Want to port number from. Tata cdma to airtel but Tataindicom not release my number as per airtel I tried twice but no responses I got by Tata they as ask me that my number was change on 20 Nov at 8 pm but when I call on 21 Nov they ask me visit Tata store

Gautam Sharma

Posted On: 2014-11-18 18:43:04
I am using vodafone connection since last 2 years but company did a fraud to me in last bill by doing incorrect billing worth Rs7500 . As my cell phone is showing usage of 2gb data usage but company is showing a usage of 3.5 gb data ussage in their bill .Kindly help me and resolve this issue at the earliest .Thanks

Surabhi Singh

Posted On: 2014-11-18 11:50:29
I purchased my micromax phone first time this brand in my life on 26 September 2014 in Mumbai. After some days I got battery draining and heating issue.I am in Patna now, and submitted my phone thrice in service center.Firstly, they told its battery problem and replace the battery and gave to me after 5 days, again I face the same problem again I submitted and they said may be its board issue they gave back to me after 10 days. Then again the issue was remain the same.Thrice I submitted on 4th november and now its been 15 days I called so many times, the service centre people said we sent the phone to the company and there is no response till now.My jobsheet no is- E040231-1114-13139821.I asked them to replace my set wholly and return back to me a new set or refund my money.I wrote so many mail to micromax against this but didn't get a single reply from them, tried so many times to call them but the customer care number is invalid. Now I want to lodge a complaint against them and will


Posted On: 2014-11-17 19:56:57
hi, i havent used the data plan for two months for which aircel chennai has sent me a bill for unused data after august of about 1200INR for month after august 2014 . i have no idea how can i pay for the plan i havent used , when approached to disconnect the connection on august the customer executive asked to bring my mom whose proof i used to open the account but executive dint ask to bring my mom whose proof i used to open a connection last year why cant you disconnect ? i requested to disconnect on august which they dint take into account . aircel is asking me to pay the amount .

Anuja Tyagi

Posted On: 2014-11-17 16:15:17
Dear Sir, I have vodafone postpaid connection. Last month i applied for number port in Idea. But due to vodafone people calling me again and again for their best services i did not port out. But in this month bill they charged me Rs. 678.70 for internet uses. I have 2 GB data pack after that they charged me this amount and giving me bogus exceuses. After my lots of efforts call / emails they are not going to wayy off these charges. Pease help me


Posted On: 2014-11-17 14:52:51
Dear Sir/ Madam, I have availed a Snapdeal Offer in My Aircel No. ( 9804865139) for 1 GB 3G Internet per month for months on 21 st October, 2014. But on 8Th November, 2014 I got a SMS from Aircel that the offer stand withdrawn from my handset due to Change of my Device and they start charging from my Main Balance for Internet access. But I am confirming that I have neither change my Device nor change my SIM since I avail the offer rather I haven't change it since I purchase the Device on November, 2013. I complained too many times in their toll free no and also their mail ID but very regretfully saying that they replied me every time with same that I change my device. Your good self is hereby requested so I can get Justice. With Regards

Mayur Lohkar

Posted On: 2014-11-17 09:31:27
Hi, I have Rs. 350/- plan of Tata Docomo 3G, with a limit of Rs. 1100/- on 11th Nov 14 i have paid Rs. 434/- bill for Month of Oct. 14. Instead on 13th they have mailed & SMS me bill of rs. 1645.80, next day for Rs. 1962.30, after that for rs. 2255.10. during customer care operators from 13th nov said that your services inturrepted. outgoing blocked etc. they have not proper idea about the bill repeating everytime for pay the bill. what can i do.

Gaurav jain

Posted On: 2014-11-16 13:19:00
Sir as i had recharged my tata docomo no. 7828189500 on 30 oct 2014 by 91 rps for 3G recharge under special category with benefit of 1 GB 3G(500MB + 500MB) data and i did not get the benefits as mentioned by the company and after that i continuously call on tata docomo custmer care and they always give me a fraud knowldege about it and they provide me a complaint no. PSMR12114942 on 7 nov. And told me that my complaint of not getting benefits on my mobile no. Will be resolved by 10 nov. 2014 but till now i did not get any benefit on my mobile no. And they had blocked my all three docomo no.from calling on custmer care.when ever i call on tata docomo custmer care from a different no. they did not give me clear response about my complaint n also block that no.Sir i am fully unsatisfied from the tata docomo telecom company and i want to register a complaint against them and i request you to plz take a necessary action on the information provided by me and suggest me what should i do?

Vishvendra Singh

Posted On: 2014-11-16 11:32:15
Hi, I am using the Vodafone number 7387536896 since last year with an active plan of 1299 grand with all the outgoing calls unlimited. I called the customer care executive of the vodafone and they informed that in a rate plan Called E-Connect 3G 299 The benefits would be 600 Local+STD / Minute . So i dropped a mail to Corporate team to Change my plan and they changed my plan. Now when i am checking the details of the plan the it is showing that it is only 600 Local minutes free where as the STD calling is .50/Minute. I have used the plan for two days and my charge has been taken. I have incurred a loss due to wrong information by the Customer care. Please lodge a complaint against the telecom Operator Vodafone.

Arvind Kumar Poddar

Posted On: 2014-11-14 19:11:50
Dear Sir, My self Arvind Kumar Poddar having a reliance CDMA post paid no 9334113926 i am twelve year old customer of reliance. My privies plan is 199 and calling pack of 149 at 14.08.14 i was change my plan 299 and told customer care representative to deactivate my all privies plan my sr. No. Is 223750059 but it is activate my plan on 23.08.14 (my billing date is 22th of month) and the next month i see my bill that is 299 and 149 both plan total amount is 575 again we complain to customer care representative then he told me you deposit 575 next month 169 is settlement but i deposit 400 on due date 10.10.14 next month again i see same problem and late payment charge 100 add on my bill total amount is 706 i several time talk with customer care representative and request him to correct my bill but i got negative response.

Mawale balasaheb rambhau

Posted On: 2014-11-14 11:07:15
Mera no.9422995744 March 2014 Se tata docomo maharastra gsm me hai.mere yanha ka tower band hone ke karan network nahi aa raha isliye maine port out karne ke liye prossoger complete kiyi.par ab tisri bar port code leke request di hai;matlab 2bar ki request me bhi docomo ne nahi reliese kiya bulki ab 3bar request deke bhi 7 din ho gaye.port code-TZ239395. vodafone wale bolte hai ye hamara problem nahi balki tata docomo wale aapko nahi cchod rahe.mere pluse balance hai mere no.par koi loan nahi fir bhi docomo wale mere port out ko anumti nahi de rahe.mere intrnet office .sab jagh mera yahi 9422995744 yhi no.related hone ke karn mere sub kam me dikkt aa rahi hai.mere uper docomo wale anyay kar rahe hai.meri problem dur karo aur jaldi mera port out karne ko docomo ko order de do.

L. Sridharan Kalistas

Posted On: 2014-11-13 21:28:31
I had 110 rupees in my balance in my vodafone account. I sent one group sms to 29 local recipients. Immediately my balance came down to 0.90 praise. I have 27 Rs. sms pack still active. I spoke with customer care 5 different personnel. Everyone gave me different reasons. And I have given a complaint in Kellys, Chennai store. Till now I am not getting any response. In this regard how can I go for legal action.

L. Sridharan Kalistas

Posted On: 2014-11-13 21:26:02
I had 110 rupees in my balance. I sent one group sms to 29 local recipients. Immediately my balance came down to 0.90 praise. I have 27 Rs. sms pack still active. I spoke with customer care 5 different personnel. Everyone gave me different reasons. And I have given a complaint in Kellys, Chennai store. Till now I am not getting any response. In this regard how can I go for legal action.

Anuradha HR

Posted On: 2014-11-13 13:32:41
In the first week of October 2014 airtel customer care called me and said that they can upgrade my present 3G to 4G connection free of cost and that my number will not change. I said yes. They sent me a representative(sunil) the next week, who took my 3G dongle and handed over a 4G dongle. He also handed over a sim card with no 89914 50900 94016 87960 H4 0T 1407. He got my signature on the 4G application form and collected copies of address and identity proof documents. He said in two days my 3G connection will be disconnected and 4G will be active and I will retain the same number. He said for those 2 days i can work on my 3g sim card using the 4 G dongle. But unfortunately it did not happen that way. My 3G stopped working or rather worked in sporadic order very few times and my 4G is still not activated. Mr Vinay(9900054545) and Akmal (9686088538) who work for airtel and who first took my calls and said they will get it done in a day, have not been responding to my calls ever since.


Posted On: 2014-11-13 11:27:04
Dear Sir, I am complaining against vodafone for internet plan not deactivated. I am using mobile no. 9999009805 and i want to close internet plan but they always activate big plan and now they activated 899 plan from 31/10/2014. I request you to please file my respective complaint against them and give instruction to them. I shall be highly oblige. Thank you, Amit Saxena 2723A, Sector-55 Faridabad


Posted On: 2014-11-13 09:05:52
I had raised a request to shift the land line mobile from Vikhroli East Sub Station to Kalamboli/Kamothe Sub station 3 years back as my family was shifting to the later. we were told that this connection would be established from the substation to our residence with in 3 month. But even after 3 year after the request, the connection is not yet established and we are facing a lot of problem even after approaching the staff here and complaining for times unknown. Nothing is clear with the officer and staff working in the substation here in Kalamboli. Please can you let us know on a date when this will be provided. PFB the details: NAME: KONNASSERY RAMANI PRABHAKARAN Old Tel no: 25740728 New Tel no (to be assigned): 27430728 WO Number: 36541 (for transfer)/36542 (for connection)

Debasis Hazra

Posted On: 2014-11-12 22:50:12
I am a vodafone user of West Bengal. and my number is 9614894730. Today vodafone company stolen my balance from my account balance with out any message or any notice. When I creat a contact with their customer service They told me that I have download a softwear.But I donot download any softwear or donot dowload any chargeable things.. But balance being deducted. And they do not refund my balance. so my request to you that please help me to refund my balance.

Pradip Das

Posted On: 2014-11-12 14:03:36
vodafone activate 3g net pack without my consent to my no. 7890211533 and charged huge amount unnecessarily for last 6 months, wherein my phone don't even support any internet protocol.

Vishwes Wadiwala

Posted On: 2014-11-12 10:49:30
Itemised billing is a complimentary item as per my plan. I have received no communication from Vodafone that the itemized billing will be chargeable effective October 2014. Still they have charged the same in the bill.

Binay Sah

Posted On: 2014-11-10 23:00:43
Dear Sir I recharge idea cellular Rs.348 on 08/11/14 to free idea 2 idea, Rs.60 talk time recharge on 10/11/14 and stv-33 Rs. 33 on 10/11/14 And deduction my balance Rs. 57 and STOPPED my free calls to idea 2 idea without any information and massage from 10/11/14 at 17:30. I call to customer care to satisfy this complain he not take seriously and not considering. He give me last five deductions in which my deduction is not listed. Please not my complain and solve my claim.


Posted On: 2014-11-09 21:41:52
Our Vodafone mobile no 9836107108 had a credit limit of Rs 1500/-. Being corporate connection no service can be activated without written request. We received a SMS stating that 3G internet has started. Subsequently we called up Vodafone to enquire and asked them to stop the internet services. We were billed for about 1.18 GB internet usage and were billed for an excess amount of Rs 5300/- approx. much above our credit limit. Our request to Vodafone and our relationship manager to check this was not responded properly. We fail to understand how we were billed for a service we had not requested and that too for an amount much more than our credit limit.


Posted On: 2014-11-09 21:19:11
Our connection is a corporate connection. Without written application no service is activated. We received a SMS stating that 3G internet has started without our giving any application. Within a short period of 4-5 days we were billed for more than 1 GB internet usage which we had not used and billed us about Rs 5700. We asked the company, Vodafone to show proof of our application for start of 3G internet but no response from them. They have stopped outgoing services. Kindly help us.

Ayush Agarwal

Posted On: 2014-11-09 01:03:28
I have a Vodafone Cellular Prepaid Connection At my no: 9674027087 for time since I purchased this connection I have been abruptly charged Rs49 For a DNLD Vodafone MGossip pack. After contacting customer care there is an neglecting response regarding this unwanted deduction made and they are not ready to Refund it back the service i.e is "DNLD Vodafone MGOSSIP _49 " has been charged Three Times since the inception of my cellular service and this a purely unwanted deduction. PLEASE RESPOND IMMEDIATLEY and take a strict action regarding this unwanted deduction service!


Posted On: 2014-11-08 13:22:35
Dear Sir/Mam, I naveen kumar has taken new corporate connection of vodafone number is 09888791570 from Budhlada distt mansa punjab, retailer has updated wrong plan in the system and told me that he will update the right one in the morning, within 3 or 4 days i have received a call from vodafone customer care for activation of internet plan of 199 and they told me that my plan will be activated within 4 hours and i can use the internet after that. i was using internet but when i received bill in that there were internet charges around 800 rs. it means my internet plan was not activatied by vodafone even after confirmation to me, so why should i pay for the same, its not my fault, so kindly resolve the issue Thanks and Regards, Naveen Kumar, 94160915670

Amitava Biswas

Posted On: 2014-11-03 15:21:00
I've recharged my vodafone mobile with Rs 376 on 01.11.2014 for 3G network. I've got the confirmation sms from vodafone. But my account balance is showing only Rs 0.06 and I can not access my mobile internet. Vodafone customer care is not responding me properly.

kamal keswani

Posted On: 2014-11-03 15:12:30
lava international has directed to pay charges of rs 6000/-for repair of phone which became defective after one month of its proper use. mobile phone XOLO Q1010iIMEI 911363600441430 PRICE 12500/-

sanjay kumar

Posted On: 2014-11-03 11:58:51
I purchased a micromax cell unite 2 (a 106) on 11 sep 14. but after some time it was noticed that is was getting switched off daily in early morning. so I approached the service station at fort mumbai (v care solution) twice. on 2nd visit on 15 sep 14 they deposited my sell saying it will be repaired in 8-10 days. but it is not repaired till to date 03 Nov 15. Work order no 30-616-0914-12194855 dated 15 sep 14. I have sent multiple mail to micromax about the same but no response. thanks

rom ghosh

Posted On: 2014-11-02 00:16:58
Respected sir,I'm using Aircel prepaid connection, but yesterday I have valence rs 9...but after checking my balance I had RS 4 this way ...few months ago...they did...and also..some days ago my home number has facing this problem.. This number is and my home number is.. 8013590389 and 7686841042


Posted On: 2014-11-01 20:18:45
Problems with network, MTS

Apurba Sikder

Posted On: 2014-10-31 16:20:04
Sir/madam I am using a MTS mobile number(8641904637) but from few month back it started to activate few useless services (like FM gold-activated more than 15 times, Facebook notification-2nd time) without informing me, and also without any activation or money deduction notifications and as Manny time I contacted with them they promised me that it will be never active again, but again the thing happened. Most of the time they never refund my balance back. I am frasted by the matter, today again they deduct rs -15 without my knowledge saying it as renewal churg haven't returned any balance. so I am writing the matter to you with a lot of hope and expecting and I am shore that lot of other customers are also suffering from the matter. So please go through my message and take necessary action against that cheating. Thanking you Apurba Sikder Contact no 9641986244/8641904637


Posted On: 2014-10-31 14:56:38
My number has been disconnected with out any region.


Posted On: 2014-10-30 14:45:04

Sudipto Saha

Posted On: 2014-10-29 22:30:00
I have a Vodafone Mobile postpaid Connection. My mobile no is 9831527050. On the bill dated 6th October, 2014 they have charged Rs. 178/- extra for some third party application downloads which to the best of my knowledge I've not downloaded. According to my bill plan I'm entitled to use 750MB of data for browsing uploads & downloads whose usage during the said bill period was well within the limit. On my repeated pledge to the concerned department, they have declined to reverse this additional charges nor could they give any proof of my consent for the said application downloads which they have charged. Hence I plead to this forum to kindly listen to my prayers and bring justice to me.


Posted On: 2014-10-29 20:54:13
I want to buy a used one motherboard of mobile SPICE MI504.

Debajit Chakraborty

Posted On: 2014-10-29 19:54:45
my complain against micromax. my handset had a problem. yhe problem is HANG problem.its repair in udaipur gomati tripura service centre 2 times they told me that the change the circuit of the handset but same problem is seen after 1 days after repair. at last they told me to send this handset agartala service centre but no response same of the agartala service centre.udaipur service centre didi not give any document but agartala service centre give me 2 job sheet.

Mahesh Ashok Takavale

Posted On: 2014-10-29 17:43:12
Respected Sir / Madam, My Self Mahesh Ashok Takavale I have Port My No. 9870132845 From Loop Mobile to Idea in This month. while Porting i requested to company executive for Postpaid Plan Idea 125 but on online portal (Even Customer care Executive ) Confirm that my Plan is Idea 199 which i never requested even inquired.I have complaint against this by phone Toll Free No. 198 & 12345 on that i have told it will sort out till 25/10/2014 ( I Complained On 17/10/2014) but still there is no change. I Have ported two more no. with my this no. 1) 9870361232 & 2) 9870039688 So I requested Please change my all Nos Plan to Idea 125 as early as possible. Your Executive visted my Home his Details : Sushant Londhe Mob No. 8286570199 Waiting For Positive response. Thanking You.


Posted On: 2014-10-28 21:06:00
Respected Sir, This is to inform you that I was deceived by Md. Israr whose mobile number is 7503127707. He identify himself as employee of He asked to deposit money of Rs 1650/- against job application fee to different companies through Online The user id for is He also asked to send the resume and the soft copy of the graduation marks card to email address that there was no any acknoledgement of transaction which I made and there is no any email from them.I seek your help and request you to kindly register my F.I.R Hope you will do the needful at the earliest.

Mithun Biswas

Posted On: 2014-10-28 15:26:56
Dear Sir / Madam, This is to inform you that my mobile no is 9830214511 (VODAFONE CONUCTION) & I use this no from last 6 years(from 2008).In last 6 years my mobile bill never exceed 1100/-.My average bill amount in last 6 years is 800/-. But in last month my Bill amount comes 4615.99/-,I dont know how it is possible & this is absolutely shocking bill amount in last 6 years.Thay just cheat me. Please sir Help me,i need your help urgently. Thanking you Thanks & Regards Mithun Biswas 9830214511


Posted On: 2014-10-27 11:18:05
Dear sir, I.m a BSNL Broadband user, since 10 Days the internet connectivity has been lost, After visiting to office since many times, I did not get any proper resolution, I suffered huge losses due to this. Please provide proper solution to me Land line number 231911 Area code 08255 Nearest Bsnl office BCroad Exchange. Defauting officers Lovbi : 9480733509 vittal Bhandary 9449859544 Lingappa 9480056569 Please provide Proper solution

rana ghosh

Posted On: 2014-10-25 08:45:20
Respected Sir, I would like to bring the following facts to your kind notice: Deposit of money by forgery 07053253698 -> Mayank, 07503456774 -> Rahul, 07503127707 -> Md. Israr, 07053088978 -> Mahendra Singh, +911204986250, Through bank- 1650+10000+12000, Gmail ID-, Account Number of SBI - 20243772313 Account Name- Vikas Kumar IFSC SBIN 0014634, Through Online ,at ->3500,, ->4300, Address-noida sector-16, film city, f-block building number 50 1st floor 2nd floor 3rd floor.Total Amount of money in forgery 27450, I seek your help and request you to kindly register my F.I.R Hope you will do the needful favourably at the earliest.

Fatema Naib

Posted On: 2014-10-23 16:00:45
Airtel keeps on charging me late fee but i always pay it on time.


Posted On: 2014-10-22 20:00:00
Dear sir; sari mobile company dipawali or koi bi festival per call rate bada deti he.jise mere reliance to reliance free ka palan he .uski jagah 1.5 rs per call lagta he.please in company per is tarah ROK lagane ko kripa karave


Posted On: 2014-10-21 19:02:09
my uninor no=8421000508 registered since 2010. now my card was lost new card given by the company but till today the card was not activited. after enquiry the latur office said that the no above was not in your name.sir, the no above was in the name of me since 2010. the card is not activited pl. help me

santosh kadam

Posted On: 2014-10-21 18:13:59
This is against MTS Communications, regarding my continues follow ups this people not attended my complaint even though I paid for the services I have enough evidence for daily follow ups I purchase a WI FY device from MTS mobile services but there was network issue and need solutions but they did not give the support to me, and sending the bill for the same.. Thanks Santosh Kadam

shijo mp

Posted On: 2014-10-21 10:55:44
i hv done the recharge of 499 RS on my TATA DOCOMO no. through PAYTM.COM , but last digit no. is wrong what I hv selected. so we contact customer care of tata DoCoMo n paytm both but they are not have any platform to get that money back so please kindly go through my complait. MY PAYTM RECHARGE ORDER NO.626895911

Darwin Prashanth Kumar

Posted On: 2014-10-19 04:49:21
Hi. My name is Darwin and I need to lodge a complaint on BHARTI AIRTEL . Above AIRTEL no has been disconnected without intimation and now they are saying as I can't get this no as it has been recycled . The reason they are giving is that my address proof is incorrect . But I ve been using this no for past two years and I was in postpaid at that time also everything went well now suddenly this reason they are giving and there is no proper response from them so I need to go for consumer court


Posted On: 2014-10-18 19:37:09
Fake commitments by Vodafone.


Posted On: 2014-10-18 10:19:56
Reliance sent msg in which clear mention that in Rs 60 me Rs 100tak ka TT. But when I recharge, i only get Rs 50.40 only. When i talk to reliance Customer care she told that is magic offer. But in reliance there is not written that is magic offer.

Ravinder Singh

Posted On: 2014-10-17 12:25:02
Yesterday i have Rs.70 balance in my mobile phone but when i checked next day in the morning the balance show is zero rupee and four paisa please check my number.


Posted On: 2014-10-16 17:33:55
Dear Sir/Mam, I want to know the status of my prievous company amount is transferred into current account. Prievous account DL/17492/6761 New account KN/43976/124 Thanks&Regrads, Nityanand

Saurov Roy

Posted On: 2014-10-16 01:18:25
I am being unnecessarily harassed by Vodafone Delhi.My cell number is 9711688258.I had taken up a plan of Rs 149 plan on 9th September,2014 and I got confirmation message on the same on 9th September,2014 . I was specifically told that all India roaming will be free for INCOMING CALLS and Rs 100 will be present for outgoing calls.However, I have been charged for all my incoming calls which is absolutely wrong. I have pointed in my last bill of September,2014 but Vodafone as they are ,never cared. Even in my current bill of October, I have been wrongly charged through out. Vodafone customer service is pathetic -The customer care people do not talk properly, talk in a very rude , unprofessional,abusive way. They write in their tag lines that 'Happy to help' . But in the real sense, they are 'Happy to Harass'. I have written to the nodal officer and appellate authority - Neha. As usual and as expected, they have not resolved the issue and wasted my time by writing irrelevant emails.

Rohit Basfore

Posted On: 2014-10-15 17:06:12
Dear Sir/Madam, I am a Vodafone Postpaid customer ,Having corporate Plan , No is 8582886532 .I have received my bill where Rs 227 has been charged me wrongly for downloading some Wapvilla or NDTV apps . First would like to inform you that i am mature enough and well aware about the site which are chargeable or not . I have not downloaded the same so I am not going to pay at any cost. I have called up to vodafone customer care , first they are not professional enough and don;t know how to dealt with their customer . I have logged a complain and in reposed they have called m at in mid of conversation that lady has hunged up the phone and moreover without my intimation or resolution they have closed the complain. So not able to understand what they are doing . They are interested to serve us or not. Again i have tried to contact vodafone customer care through chat . Someone called Mr.Harendra joined me and in mid they have also disconnected me the chat . See how they are dealing with their customers. Please find the complain for the same , till now i have not received any resolution for that . Please do the needful and revert back to me as soon as possible as i have lot's of vodafone connection if you want I can switch to another service provider . Worst experience. I have also tried to contact to your nodal desk , but no one responding my call. Dipika Majumder +91 98304 10285 Name :-Rohit Basfore Contact no :-8582886532 other connection 8981797746. Complain no :-1598758840

Gursewak Singh Saini

Posted On: 2014-10-14 12:50:49
Dear Sir, I want to inform that I was using Post paid GSM telecom services of Reliance Telecom Ltd in HP circle. Due to poor service in the area, I have to switch to other operator. Also, I was not ok with reliance on the following grounds: 1. Poor data service in Parwanoo. 2. Wrong updation of payment receipt in database. 3. Even after change of data plan, reliance charged on wrongly. Request you to register my complaint. Regards, Gursewak Singh Saini

Sanjib Chowdhury

Posted On: 2014-10-13 14:59:46
I have not applied for new tariff plan, however today i received one SMS from VK-611112 about my revised plan and effective from next bill. This is not for the first time, its repeating for last 2 years and Vodafone have no explanation on the same. They are cheating to customers.

Atreshu Tripathi

Posted On: 2014-10-12 22:11:44
Respected Sir i have been using vodafone services from last last four years. i am facing the deactivation issue of my two Vodafone numbers very often from last Nine months, when i called customer care i got to know that someone else have got my registered information and deactivate my numbers over the call by verifying all the details. i think this is a very serious issue as anyone can get my personal information from vodafone and can use it to harm me. i recently faced this issue on 11/10/2014 on 9999133063number, someone deactivated my number over the call and when i called vodafone customer care. the executive told me someone called from 9873745147 and deactivated my number, i had to request for the activation of my number again. i requested the executive to block 9873745147 to deactivate or activate my numbers as well as block any other number rather than my numbers i.e. 9811239784 and9999133063 for the same but my request was not accepted by him. please ensure the security of my

Hrushikesh Jadhav

Posted On: 2014-10-11 08:39:51
Ive purchased blackberry Z10 mobile in july 2014. my mobile is in warranty period. it went switch of automatic due to software problem. this is the 5 th time mobile went switch off. Blackberry service centre solve my problem tentatively i want refund from blackberry

Ravi Rathi

Posted On: 2014-10-10 20:36:28
Hi , Vodafone has activated an internet plan by default on my account. Now they have made an extra amount of rs. 1000 because of that on my bill. I contacting nodal authorities , appelate authorities but no one is raedy to help. Everyone says will have to pay the bill. Don't know what to do ?

Vijay Tanwar

Posted On: 2014-10-10 17:48:09
sir, i i buy karbonn a27 + on date 4th march 2014 but after using this phone sometime phone is not working properly set to karbonn mobile service centre. i submit set in karbonn service centre 3 times but they don't repair my phone properly so i submit my phone again on date 9-9-2014 1 month complete after submitting date but they don't repair my mobile sir please help me. mobile company address:- 39/13,Appareddy payla Main Road, Off 7th Main, HAL 2nd Stage Indiranagar,Bangalore-560036 Job sheet no. KJASPHR158914K1017 IMEI No 911304200409468 IMEI No 911304200409476

zevar kreations

Posted On: 2014-10-09 11:57:30
we had bought a corporate connection from vodafone. The plan was suggested by the vodafone mini store in bansdroni, kolkata. For the past 4 days the outgoing calls of my phone is off. i have visited the vodafone store innumerable times, but i was not helped and instead i was only harrassed and screamed upon.i went to the vodafone garia store, which informed me that my plan was not activated by the vodafone. and now they are asking me to pay my bill for rs.1600. i have been cheated by vodafone and they have informed me wrong plan. please look into the matter.

Rohit Kumar

Posted On: 2014-10-08 23:59:46
This is Against bharti Airtel telecom service provider. I am getting service interruption every now and then in spite of paying the bill in advance. They system is not updated with the payment receipt. this has has happened almost 5-6 times and i am unable to use internet service. Internet is my way of earnings and this problem has caused severe damage to my financial health.


Posted On: 2014-10-07 17:48:40
Vodafone has wrongly billed me for some unknown international numbers. also the itemised bill claims that i have spoken for more than 20 mins to an unknown ISD number. whereas i only make international calls to united states only to my nephew. i called him on 10 august 2014 on rakshabandhan and spoke to him for 18-20 mins, but the itemised bill claims that conversation to be of 1 minute only. this is some kind of a fraud vodafone is engaging in. i a a vodafone customer for last 15 years and never have been billed for more than 800-1000 rs. please help.

sourabh modi

Posted On: 2014-10-07 14:04:38
Dear Sir, I have recharged my Rcom Prepaid Mobile (9352722282) (Rajasthan) for 156 Rs for Internet services. Instantly i got message from service provider that " RC Rs. 156 done. You get 1 GB 3G Data for 30 D" but i have got 600 MB only instead of 1GB 3G data and when i asked retailer he said that you have to check with 198 customer complaint forum in case of any issue. I had call for about 45 minutes and they denied to lodge my complain also stating that from 10th Sep 2014 tariff has been changed and now you will get only 600 MB as per new tariff but when i told them that why then i have received a message of 1 GB data, they said they don't care & no message has sent. I told them the time and date that is 3rd Oct 2014 @ 11:46 AM but still they denied and disconnected the phone after 45 minutes without lodging the complain. Same thing happened when i called rcom appellate authority and they also denied to register and complain and said me to visit rcom office and then call from there

Tarun Kumar Sharma

Posted On: 2014-10-07 09:19:24
I have port my no. 9810485837 and 8285197306 in Aug 2014 with the plan of 299+155 (600 calls + 1 GB data). Now i got the bills with unnecessary internet charges. so i called at customer care and they told me that internet pack is not activated on both no. Nothing is my fault in this case, But still i am suffering with the following activities which i did in last 20 days. 1. Registered the complain for the same with ref no.2489190238 on 16-Sept-2014, But No response till now. 2. Keep calling at customer care and requested to resolved, But No response till now. 3. Done the online chat on Vodafone official website, they suggested me to visit Vodafone Store. 4. Visited the Vodafone Store at Faridabad, Nehru Ground, they suggest me to write an email. 5. Write the mail to vodafone (,, 3 times for the same but no action has been taken to till date. and they also interupted my incoming and outgoing calls.

abhishek ghosh

Posted On: 2014-10-05 20:35:04
i have a complaint against airtel my telecom service provider against the number 9560093393. Despite of making the online payments the money is not credited into my account. despite of repeatedly calling the customer care and after registering to the concerned teams (appeliate teams) my worries was not settled and at the same time it was only directed to me that my complaint would get registered. they perhaps only inform me that some one is looking into this. but nothing is solved perhaps more than 15days old. please help me. my no is 9560991092

Rajiv Sharma

Posted On: 2014-10-04 20:52:14
wrong recharge of data pack of Rs.1499/= in 9018024215 instead of 9018124215


Posted On: 2014-10-04 14:03:03
My number(7206143000 barred from tata docomo without any reason.

Ninad Thakre

Posted On: 2014-10-02 20:06:50
I was an old subscriber of Idea and my number was 9552547092. I had activated a plan for Internet (limit 1GB) per month for Rs. 150. However, I stopped the usage of the plan in the middle of the month.To my surprise the amount charged to me for August for half the months was almost 5 times against the a few MBs of data. I tried calling the helpline on Aug 19 and Aug 21 2014 to understand and now it is being informed to me that I was charged on pro rata. However, at the time of deactivation the amount I would be charged on pro-rata basis in future was not informed. Nothing was told to me about the then existing outstanding.The exact amount for which I would be liable in case I was to deactivate then was not informed to me.I have made several complaints with the Idea but they have not responded whereas they disconnected my line.


Posted On: 2014-10-02 13:03:15
Sir / Madam, I am using two Vodafone Postpaid connections with a rental of Rs. 149/-. Two months back I got a call from Vodafone customer care, asking me to upgrade my plan to Rs. 399/-. I simply turned down the offer. But within few hours I received a message from Vodafone stating that Rs. 399/- talk plan has been activated. I immediately called Vodafone customer care to inquire about the same. They said they have received a request for talk plan change but as I have not given the request they will not make it applicable. But still for last two months I have been charged with Rs. 399/- rental for both of my numbers. Please resolve my issue as Vodafone in not ready to listen my complaint.

Sachin Verma

Posted On: 2014-09-30 18:09:31
Hi, I need to ldge a complaint against my previous employer "Apara Enterprise Solutions Private Limited #7,1st Cross, 3rd Main, Ashwini Layout, Ejipura, Bangalore 560047" They have keep showing me my EPF deduction in my pay slip for one year(2012) but now i came to know that they were not submitting my PF in my PF account for one year

manoj kumar

Posted On: 2014-09-30 11:04:59
I have summited my phone model micromax juice a77 in micromax service centre gurgaon shop no 1 devi place opp raj cinema old delhi road gurgaon 01234376451 last 3 month they are not giveing my phone please help my my complaint number is no60197071411034706.


Posted On: 2014-09-29 20:58:02


Posted On: 2014-09-27 22:14:39
Myself Nripendra madhab Biswas..from habra,dist-north 24 parganas,west bengal,purches a SIM card 13 days ago from a local was activated 3 days latter by varificaton...i give my voter ID card xerox as a photo ID. but after working for 7 day it certainly blocked...when i visit my near idea castomer care thay said I have alrady 9 connection in my it will not activated any time..i naver back my number anymore and the 5GB data that i get is total question is,1] how to deactivate those conection that is not mine but activated in my name? 2]why idea celluler activated by varification though thay are aware about that alrady 9 connecton is available? MY NUMBER IS 7074371345

om praksh

Posted On: 2014-09-26 14:31:02
i have purchased one international sim card from clay telecom ,bangalore region in the month of April 2014 includes my security deposit money of Rs 2500 and they said that such deposit money is refundable within 4 days from date of refund .on the other hand i returned back the sim in the month of may 2014 and still i am struggling for my refund money of Rs 2500. Kindly request you to please guide me to get my refund against my security deposit and also tell me the next procedure for this matter.

kaustav chatterjee

Posted On: 2014-09-25 22:01:16
I have been misguided and cheated by Airtel customer care representative. They have changed my tarrif plan without information and now i have to bare the cost of it.

Ravikant Vishwakarma

Posted On: 2014-09-25 14:49:00
i was purchased new reliance Sim card for portability of my old number from MSDM retails kart Pvt ltd, Noida Ph no-0120-4845500 on 9th sept 2014 and they said it should be stared with in 7 to 10 days but today is 25th sept 2014 and my new card not activated till now and my old number is also disconnected.. i am rally critically suffer with out my number... please i request you to do something in my favor ASAP... Regards


Posted On: 2014-09-24 13:19:44
I have submitted a micromax hand set on 26 august 2014 at hans service,sec-16 faridabad model no GC232.but yet handset is not repaired,when i call at service center,i din't get any positive respone from that side,i also call their zonal officer mr. amit & their manager mr manohar & mr. inder,but they said me that they did't know,call at customer care.nobody gave me positive response about my product. my job sheet no. is n050133081411760704,now they gave me new job sheet no on 16 september that is n050133091411900719.


Posted On: 2014-09-23 16:20:34
Respected sir/madam, I have vodafone POSTPAID no - 9671002227 from march 2014 to 22 Aug.2014. On 23 Aug. 2014, Migrated into PREPAID. On 25 Aug.2014, the PREPAID SIM activate till 15 Sep.2014. On 16 Aug. 2014 OUTGOING CALLS DEACTIVATED. My Vodafone BILL of Rs. 405/- dated-23 July 2014 was due upto 10 AUG 2014. I paid it on 12 Aug 2014. for an Amount of Rs. 1000/-. Vodafone Store has not given me any RECEIPT for this payment. I got SMS for the same on 12 Aug 2014 at 06:19pm, having TRANSACTION ID HR1400197770. Now, Vodafone executive says, the PAYMENT of Rs.1000/- was made WRONGLY in your Account.And, told to PAY Again for this, to STAY with this MOBILE NO. Sir/madam, please help me for this.

Mahender Dagar

Posted On: 2014-09-23 11:01:48
Dear Sir I am using idea 3G services from last 15 months & i am paying for the same but i never got 3 G services. Only 2G services are running & Idea company is charging me for 3G facility. At the time of connection , Idea representative confirmed that 3G services are running & you have to pay for the same but i never got this facility. Now i felt that Idea company cheated me & i want all money back at earliest. Thanks Mahender Dagar


Posted On: 2014-09-21 14:31:41
This is to inform you that I recharged my idea prepaid sim with Rs 190. The balance was deducted from my credit card. But I have received no balance till date. The information of my transaction are as follows: Transaction Id- MSMP3478001469 Idea Number- 9086180594 Transaction Date- 8/9/2014 Time-14:18 Amount-Rs 190/- I have also forwarded the e-receipt of my transaction on the above mentioned email id. Dr. Shaveta Kohli


Posted On: 2014-09-21 12:17:20
1 माह पूर्व मेरे मोबाइल से 228 रूपये काट दिया गया.मैंने 55MMS किये जिसका मूल्य 165 रूपये था.इसके बावजूद मेरे बैलेंस से 228 रूपये की काट लिया गया. अतः आप जल्द से जल्द इसपर न्याय करें.

mohammed akram

Posted On: 2014-09-20 15:56:20
Feximco gives advetisement of jobs abroad. It takes $750 as security deposit and asks to prepare documents such as ielts score card,medical,police clearance, ICAS copy etc. Its been 17 months now since they made agreement and till now they have done nothing. They dont respond now. what can i do to get back my money?


Posted On: 2014-09-20 12:37:25
Message from a very very ANOID/BETRAYED/UNHAPPY customer.My complaint is in regards to my TATA PHOTON MAX WIFI number 9212032926.Here is the story of how TATA has fooled me and I was betrayed every time I seeked help in last 6 days since I got connection.I paid 1999 for device,150 for adaptor,100 for activation.Guess what it is not working.The signals are very weak.It works for 2 minutes & then get disconnected.I have called TATA Cust Care 10 times & they say they will call me back & technician will help me.But no one called me.This is bluffing.I never expected this from a Brand like TATA.I feel cheated and humiliated.I have hardly used this service past 6 days.My work got hampered.I proudly say AIRTEL was there to help me.There connection works fine.I should have never gone with TATA.Will advice all my family members,friends never ever to go for any TATA Telecom service where ever you are in India.I WANT MY 2250 Rupees BACK NOW.COLLECT YOUR BILL,DEVICE,ADAPTER AND REFUND MY MONEY.

vineet kumar

Posted On: 2014-09-19 15:40:44
Harresment By Vodafone on date 19 Sep 2014 Dear Sir , My sister is facing Harresment by Vodafone officials Vodafone people are deducting money without any intimation which is wrong The customer care of vodafone also misbehaving very badly with me and my sister I am very depressed by it and my little sister feels very sad by the behaviour of vodafone I would like to to inform you r egarding this matter and take strict action against vodafone officals and do justice with mw me and my sister Thanks Vinnet kumar Second 46 GGN

K Murali

Posted On: 2014-09-19 12:56:58
I was having BSNL land line connection at my residence for past 15 years i was using phone 23523408 services and during May 2013, I was surprised to get BSNL Bill with excess billing amount. I approached concerned authorities at BSNL and no clear response on this excess billing.Few days ago BSNL has sent a letter to settle their dues. I also seen from thier account that my initial deposits are already adjusted without communication. Since I am not responsible for this usage of services. This problem remain unsolved. Now I request authorities to reopen and investigate in detail and help in coming out of this issue.

Prasad Prakash Jadhav

Posted On: 2014-09-19 12:49:14
Dear Sir, My name is Prasad Prakash Jadhav. I worked in Spanco Bpo Pvt Ltd as a CSA and My PF A/c No. is MH/118069/47613. 2 yrs passes but yet the pf balance not received and when if i check my balance throught online it showing setteled but yet balance not received. I dont know what to do? Now I am very much in need of money. I am just hoping that to get positive reply from your end. Thanking you, Regards, PRASAD Mob: 9664362890


Posted On: 2014-09-18 20:47:16
Respected sir I have a reliance prepaid sim ; but it deducted more unnecessary balance without any information .and I can not contact with costomer care with my sim....plz help me The number is 7668919476

Harsh Shah

Posted On: 2014-09-18 12:38:07
Respected Sir, I bought Tata Photon Wifi Max from R.S Enterprises with Mobile no. 9223557747 . The device did not worked properly, so they replaced it. The Replaced Device worked only for 2 days. It got malfunctioned again. They then told me that they cant replace again and it will be replaced at Service centre. I went to Kandivli (west) MG road service centre. They told the device will be replaced in 3 days.I went on the 4 th day, they said there are no device for replacement. It has been over 10 days now. Both of them pass the buck. The device has cost me Rs 2000 along with fixed monthly rental.

Harsh Shah

Posted On: 2014-09-18 12:34:57
Respected Sir, I bought Tata Photon Wifi Max from R.S Enterprises. The device did not worked properly, so they replaced it. The Replaced Device worked only for 2 days. It got malfunctioned again. They then told me that they cant replace again and it will be replaced at Service centre. I went to Kandivli (west) MG road service centre. They told the device will be replaced in 3 days.I went on the 4 th day, they said there are no device for replacement. It has been over 10 days now. Both of them pass the buck. The device has cost me Rs 2000 along with fixed monthly rental.


Posted On: 2014-09-18 10:40:18
dear sir, last 3 month onward problem in my Mobil billing, the service provider VODAFONE IN didn't respond my problem, and i also pay maximum amount of my user of ph bill. plz help me out of this,


Posted On: 2014-09-17 21:04:49
I am a TCS employee and I had applied for a corporate Airtel postpaid connection through your representative(Mr. Sunil Prasad, mob: 9903975010) who was representating Airtel in our office(Delta Park Lords,TCS,Sec-V,Saltlake) . I wanted to change my number(9007973173) from Tata Docomo to Airtel and thus applied for the connection on 04.09.2014 and the representaive assured me that the connection will be activated within 5 days. However, it is now the 14th day after applying for the connection.Moreover, My Tata Docomo number is also deactivated for the last 5 days in this course of porting and thus,people are unable to contact with me as this is my official number(9007973173). When I am calling Mr. Sunil Prasad(Sales Executive),he is assuring me that the connection will be active within the same day,and this event is happening for last 1 week.Recently,he has also stopped picking up my calls,and even not replying of the requesting SMS,which I am sending to know the status of the request.


Posted On: 2014-09-17 13:44:08
For mobile number 8553067219 they keep deducting money whenever i refill my account with 251 recharge. This is 3rd consecutive time that they have charged on their own without any confirmation for (1) Twice(Rs 75 each) for Tiny TV, name which i never heard of and (2) Twice for Video Talkies (Rs 50 each). Truth is night i recharge and the next morning when i wake up i got to know that "Thanks for your subscription.. 3 -4 messages". Even on calling customer care, firstly they don't pick the call or if picked they try to forward the call to right person which gets disconnected in the middle itself. Once i got hold of one executive on call and told her about all these unwanted services that they started without our confirmation and asked for refund.Rather than getting me to help on that they never agree for their wrongs and blame us for what we didn't do. Again i recharged and today morning when i woke up Rs 125 was stolen from main balance. Such a crap thatswhy people trust Airtel.

Samudra Dutta Gupta

Posted On: 2014-09-17 11:04:42
I was using Vodafone number 9874126302 for some time last year and then lost the SIM, and hence stopped using it for long, starting from December 2013 or so. However, the number remained ON for some time, till April 12th, 2014 and then they stopped my services on that phone as I was not paying up the bills and they claimed an amount INR 8626.49 as accumulated bills and I agreed to pay them that bill, provided they won't reopen this number any more. I paid that bill on May 9th, 2014 and sent them a message (as well as spoke to a lady, who wanted this bill to be paid) to close it as well. Unfortunately they themselves opened this account again on 10th of may 2014, without any notice to me, and now claiming another accumulated bill of INR 3600+, which I refused to pay up. As a result, they limited my currently used number 9836546302, 9830426302 (for my son) and 9830526302 (for my daughter) and caused problems for me. I wanted to discontinue all of their services and hold back dues.

Amit Garg

Posted On: 2014-09-16 18:29:00
I had applied for corporate connection in vodafone but they provided me general connection. I had clearly mailed that i need corporate connection only , now they are charging me for general connection for which i want to move into consumer court.

Bhaskar Barman

Posted On: 2014-09-16 17:08:47

Afjal Ali Ansary

Posted On: 2014-09-12 21:58:50
Dear Sir, This is Afjal Ali Ansary from durgapur. On 11th September'14 I have recharged my aircel no. +91-8759353590 with 3G pack of Rs. 275.00 through aircel's website. Rs. 275 was deducted from my SBI savings a/c. (A/c no. 20095064055) but on checking 3G data balance it is showing zero balance. On talking with aircel's customer care executive it was known that my no. was not recharged and the amount deducted will be again reverted to my account within 22 hrs of transaction. My transaction # is 09111109170. Kindly resolve this issue as soon as possible.

vikram pratap singh

Posted On: 2014-09-12 18:01:23


Posted On: 2014-09-12 17:29:29
I have used idea no.9717156867 this july company bill charged 598 i pay 500 rupes in 17/7/2014 but idea showroom its uptade 22/7/2014 but bill last date 18/7 again bill genrate 2/8/2014 rs 498 they charge late fee 60 rupees then i pay 300 but they are service closed and now 3/8/2014 again bill genrate company has closed my number sim disconnect but bill pay last date 18/9/2014

Gora Sen

Posted On: 2014-09-12 13:59:02
For the last 15 days our Bharti Airtel landline nos as well as broadband services are down. We have at least lodged 10 complaints to their customer care as well as sent regular mails to their Nodal & Appellate authority. Their engineers regularly visit us but the lines go down almost daily. Our business is suffering badly. Airtel for the last 3/4 days is not replying to our emails also. Our tel nos are 4006 1706/07/08/09 and 4006 1367. Please help us.

Joydeep Mukherjee

Posted On: 2014-09-12 12:57:42
I have bought a Nokia Lumia handset worth rs. 18,000. after using it for 8 months my phone is now dead, then i submitted my phone to Nokia Care (Arya Infotech) Kalighat branch they said it is a battery problem and it will take 3 days to get repaired,but even after 12 days no actions taken yet and now they want another 20 days or more for it. they are not even replacing it with a new handset. My phone is under warranty. whenever i am calling them they are giving me new excuses, then i asked them is there any higher authority where i can lodge complaint against this.. they said no there is no place where i can lodge a complaint. Today I went to there office to get my unrepaired handset but they said I have to come tomorrow to collect it. I am very much upset and helpless about it. they have wasted my expensive handset and time as well. I want justice, please see to it.

pritam chakroborty

Posted On: 2014-09-12 12:49:26
wrong amount of bill had been generated against my name.. 1st of all,their executives have always misguided me with wrong information. at last,they are charging abnormal bill amount. i eagerly took the post paid connection knowing i have to pay my real amount. i am happily ready for that. please help me. there is happening a dirty fraud business with simple innocent people like us. please give your concern to my request.waiting for your kind action.


Posted On: 2014-09-11 19:34:19
It was on june 6th that M/s Vodafone has terminated my connection for unrealistic reason (ie my address proof not clear - aadhar card). I sent a mail to the customer care dept of M/s vodafone and after two days received a call from a lady ( name not disclosed) telling that my connection has been disconnected, as they require my aadhar card again which i had produced at the time of taking the connection. It was a month after, and had cleared my first month bill also and then they want my address proof again. She said that my number will not be activated , if the doc is not submitted. I shot a mail on june 11th 2014 explaining the scenario to the nodal officer of M/s Vodafone asking why my connection was disconnected? I again got the same reply as above that connection deactivated due to negative verification at the time of Document verification from Mr.Vinay chandran on behalf of the Zonal officer, which i couldnt understand at all. Kindly do the needfull


Posted On: 2014-09-11 18:39:10
i have a landline connection of reliance . no 0771 3262034. the phone is dead since two months . even after complaining many times there is no respaonse from reliance communications .

Vikas Gupta

Posted On: 2014-09-11 08:13:06
Dear Sir, My phone is inactive since 1st September. When I contacted in customer care even with Nodal, appllete. They are saying I need to submit my document again while I replaced my SIM on 20th Aug and submitted my PAN card. Problem is I am not in India to resubmit my papers and I am missing my official calls. Nobody is listening @Vodafone. I got an SMS & Call from Vodafone but they never mentioned my document got missed from them. They mentioned to submit my document and if no need to submit if already submitted. Totally fade up from the services. Earlier I complaint for network around my residence. Nothing has happened till date. Please do the needful. I emailed my documents to vodafone all customer care many times.

Idea Cellular

Posted On: 2014-09-10 15:40:57
Dear Sir/ Madam, Name: Krupesh Kansara Account No.:100014020676 Number: +91-96247-10149 Bill Number:0184711039 Bill Date:25-Aug-2014 Bill Amount: 5164.06 I Would like to Complain against Idea Cellular Service and they give a such worst example with 10 years of customer. Idea: Please stop marketing like "No Ullu banaing no Ullu banaing" you are making ullu to all you customer stop these rubbish things. In a month of July 2014 I had change my PSB (N) CUG 149 (731) 249 to PMB CIG Grandeur 1.3 (1092) and It was activated from 30 July 14 from 12:00 am. Earlier i was having 300 mb 3G plan GPRS with100 inr tariff after activation of new plan that includes 1000 mb 3G GPRS, 1300 local/std min, 50 local/ std msg. I didn't get the benefit for 1000 mb 3G data and they charge me 5164.06 inr with 3900 charges of GPRS. Even I had conformed with customer care so many times and they said your plan is active but they are saying you have to pay. Please pass it to Idea Cellular. Regards,Krupesh

Praveenkumar Nagaraj

Posted On: 2014-09-09 15:41:54
dear all, this complaint is respect to a postpaid service by tata docomo and billing, the complaint i had mailed to them on 14.06.2014 and was awaiting a clear bill, but today 09.09.2014 i get a call that i haven't paid Rs.1700. The tata docomo postpaid at bangalore have not given any proper billing nor an acknowledgement. after a long time today i get a call from some unknown number and they ask me to pay a bill of 1700 Rs. This is completely attrocious they are taking the customers for granted, i had clearly sent an email to the country head of consumer affairs, Mr.elango. and all i get is an formal e-mail that they will take strict action. But i was personally humiliated and hurt. i am sharing the complaint 1.False billing- roamimg said free but not adhered. 2. when asked for details, the representative humiliates me at the koramangala center. Mail proof available.

Hiten Hargan

Posted On: 2014-09-09 10:59:19
I am using a Tata Docom number 9228881617 from last 10 yrs , TATA Telecom company suddenly disconnect my numbers and after complain about disconnectd of my number at TATA Docom store, amber cinema road, jamnagr for the same , their representative Ms. Punita ask me to submit again my KYC documents after submit the KYC documents , my number active, but after 3 days again my number was disconnected , I again inquiry for the same that why my number disconnect they told me that it was disconnected from the system , after i told them that this number is using from last 10 yrs and my mother is using and from last 10 yrs my mother given this number to all my relative and circles , the TATA tlecom representive Ms Priyanka and Ms Punita told me that they my number will be active till Monday i.e 08/09/2014 , still my number didnt activated and today as on 09/09/2014 they told me that still it will take time for the same to active


Posted On: 2014-09-09 10:53:18
WLL phone, in my father's name (L/Sri.R.Anantha Rama Iya)was surrendered on 26.11.2013 and applied for refund of SD. Followed up with AO & CAO (WLL) several times for past 9 months. Every time I am told that there is server problem & clearance is needed from Trichy. I was assured that refund will be made in a week's time. Refund not received till date but bills are raised. 2 such bills were paid thro' ECS & copy of Bank Pass Book was also sent to AO (WLL) with request to refund the amounts.

imran khan

Posted On: 2014-09-08 16:58:59
Sir my number is going to disconnected due to call on dnd number. Plz help me out to save my number

Pritha Gosai

Posted On: 2014-09-08 11:18:10
I am using this Vodafone number from last 8 years.But from last 1 month Vodafone has deducting charges without any reason and my concern.Some MY-Dala offer gets activated automatically and deduct charges of Rs 30/50/100 on a regular basis.It has repeated for 4 times.Instead of several complaints to customer care nothing has been resolved.It has become a daily headache for me and wastage of money too.kindly help me out.

satendra chaudhary

Posted On: 2014-09-07 12:31:55
sir in relince my surname is wrong 100 of time i had complai but no body helping me and 100 of time i summited my documnts and relince also physical verfiy my address from last 3 months passed daly i call to the coustemer care but no body helping me in fact i had also mail the 10 time my number is 9311837979


Posted On: 2014-09-06 23:14:03
Sr am relianc mobile customers Sr my incoming&sms services not working last3 day Sr no sultion my problem by relians communication

Amit Khatakar

Posted On: 2014-09-06 17:45:23
Web portal information for Airtel Internet recharge is completely wrong, Customer care is telling something different and they are making fool to comman public. Pls do some action on this. I did recharge on airtel web portal of Rs 125 having 30 days validity and I can see that on web portal and when I asked cust care they are refusing to take complaint on this.

Arun Kumar

Posted On: 2014-09-04 16:05:41
I bought a smart phone panasonic T21 in 5th May, 2014 after one month i faced lot of problems in smart phone than i go to panasonic authorised service center on 28th June, 2014. since three months service center not handed over my phone to me and again and again they are harass me and give me next date. so you are requested please help me to replace my phone at the earliest.

koushik dutta

Posted On: 2014-09-04 12:14:36
I'm a customer of Aircel mobile services. But now I'm scared of recharging mobile a/c balance. My mobile no is 9804211503. Just a message comes,"Thanks for using aircel services".and my main account balance goes down by 5 rupee.It happens time and again.when i contact customer care, they reply that i am charge for downloadig something on the truth is at the time of deduction i was may not using the phone at all.They gave the false promise of further it would not happen.But they continue their job of deducting balance. please help!


Posted On: 2014-09-04 10:03:39
My landline phone 0481-2523063 has not been working for more than a week and I made a complaint to BSNL on 27/08/2014, but the is no action from BSNL. Kindly take necessary a action to make the phone working.


Posted On: 2014-09-03 16:45:30
our Reliance wireless phone is not working properly since last 3 months and we have complaint through customer care on phone and even on email but our query is still not resolved and we have to follow up with customer care every week. KINDLY HELP IN RESOLVING THIS ISSUE, THANKS

pradeep paul

Posted On: 2014-08-31 11:36:55
i have been imposed upon a faulty bill by idea. on regular mails and calls , they do not come up with convincing reply . have sent me an inflated bill. plz help

Prateek Jain

Posted On: 2014-08-30 18:27:41
I have subscribe a service but company give me another service after deducting the balance from my account. When i have call to customer care executive they do not listen my problem and turn down. This was not for single time but again when i had called to them they again cut my call without solving my issue.


Posted On: 2014-08-30 16:07:43
Dear Concern, I have taken a Vodafone postpaid connection 7/8 months ago, wide mobile number-9932009465. Now my problem is that mobile service provider not providing my any bill of my usage. Earlier they told to me that they will sent to my residence address but i haven't received received any bill in my billing address, then again i complained to their customer care they assured me they will sent me on my registered email address, but they never sent any bill. I have complaint several times but not getting any valid information. Last month they have charged Rs-500/- unnecessarily in my bill. when i asked them they told that i have used that service so they have charged, but i know that i have never used any unwanted service. Again I asked for the bill they told me that i will receive the same on correct time. I requested them to please migrate my connection post to pre paid, still they are not co-operating with me. requesting your kind help in this matter,

Shama Chalke

Posted On: 2014-08-30 11:00:17
When I ported my number from Airtel to Vodafone, I was promised a different deal by the Vodafone employee who had called me. After three months, the deal was withdrawn and the Vodafone service agents are not ready to accept the fault. The deal was that I would get free data connection lifetime with three months renewal. However when I tried to contact the person, the person hung up on me and then refused to answer further calls. I have the phone number of the person who gave me the false details and also emails with the Vodafone complaint agency,


Posted On: 2014-08-28 12:13:50
A bill of rs163 against airtel number 984506467 has been generated by the venodr, AIRTEL. The number was assigned to me in August 1st week 2014. An airtel representative came to verify my address and took signature from me. But in 2 days, they deactivated this number quoting that address verification was failed. When I spoke to service executive over phone, they assured person will come for address verification again. When noone turned up, I requested cancellation of connection on 17th aug 2014. Again customer executive called and reassured me that their representative will come for verification and hence I should reconsider decision of cancellation. Still noone turned up and they generated a bill against the connection as rental charges! For a service that I never used! And for a connection that I had to cancel because of their fault to send an executive for verification. If my number has not been approved, why should I pay any rental for the same.


Posted On: 2014-08-28 10:50:21
Tarrif amount deducted but service not activated

souren roy

Posted On: 2014-08-27 21:05:15
i have charged the roaming pack of rs 75/- for which the incoming facility will be non charged in the roaming period. but i have charge rs 1820/- for the incoming call in the roaming period. .

Adwait Govitrikar

Posted On: 2014-08-27 20:00:05
I have a complaint against Idea Cellular. I opted for !Plan 299 with 1 voice pack and 7 data packs in Mar14. From the first bill itself I was being charged full data usage though the usage was always within the plan limit of 935MB per month. Every time I had to take trouble to interact with Idea customer care and get the same reversed. The same thing happened in the month of July and I started getting a message that I am using data connection without a data plan. Idea customer care advised to change bill plan to overcome this problem. I did so on their website and was given communication ID C1-30763513868 on 20/08/2014. The moment this was done my data connection stopped working. I have been following up with customer care daily since then and every day I am assured that services will be restored within 24 hours. But even after 7 days services have not been restored. I am losing out on important communication due to this and have got frustrated with the approach of Idea. Please help.

nitin jain

Posted On: 2014-08-27 13:06:05
Subject: Charged twice amount of Rs. 6,999 & Rs. 8,500 for different annual rental plans on my Vodafone connection. With utmost annoyance I am forced to file a consumer grief complaint against my mobile service provider "Vodafone". I have been a loyal Vodafone customer for the past 8 yrs. I have been using the Vodafone connection with the phone number 9873188118 with a rental plan of Rs.199. As per a recent change in the company policy, Id requested Vodafone to activate an annual rental plan for Rs.6,999 on my above mentioned Vodafone number in the month of March. Even after couple of follow ups, we did not receive any reverts/mails from the Vodafone executive (SPOC for Vodafone for our firm in this case). Meanwhile,assuming that there was no action taken with the last activation request, I enrolled for an alternate plan for my android phone with 3G services with an annual subscription of Rs.8,500. On March 20 , I was told that the plan for 3G couldn't be activated on my phone because I wasn't registered as a corporate user. Thus, I took the necessary actions to transfer my plan to a corporate connection. As a result in the next months bill, I was charged for both amount of Rs.6999 & Rs.8500 each. Upon several follow ups and mail exchanges, we were told by the executive that the Blackberry plan had been activated already in the month of March and that I was notified by text messages which were sent to my phone. My point is, as we all are aware there are not less than 4-5 messages / telemarketing texts that each one of us receives in the technology driven world today; who could keep a track of text messages being received from anonymous sources. Also, being a corporate connection, a formal notification/acknowledgement mail should have been sent to me regarding the activation of the plan. Additionally, as I had already been told that the plan for 3G couldn't be activated on my phone because I wasn't registered as a corporate user ;my concern here is, if my number wasnt registered on the corporate plan; how could a plan for blackberry ARP be activated while I was still a non-corporate user? After repeated follow ups with several agents & Sr. Managers now, weve been confirmed that the amount of Rs.6999 will not be waived off from my account; the services of which we did not use at all! Hence, considering a loyal Vodafone customer for the last 8 yrs. and paying the entire bill amount regularly in due time, I request you to take some action against it and help me with this concern. I require your cordial assistance from your end to sort out this huge amount bill and also request to contact competent authority of Vodafone in this regard. Please keep me informed the status of my complaint in my above address.I'll be happy to share the mail evidence for your kind reference. Best Regards Nitin Jain

sachin bidwai

Posted On: 2014-08-26 12:07:33
Hello, I am the user of Sony mobiles for more than 2 years , last year i bought two sony mobiles experia L and experia M , both having the issues and experia L is completely dead for last two months and service centre is taking me for a ride after lot of follow up it is asking me to spend Rs.10000/- to change the mother board. The handset cost is 18k which I spent last year.. Can I get a help from the forum in any ways...??? I want Sony to replace my handset or repair it in a legitame cost. Sachin.

Amresh Kumar Calla

Posted On: 2014-08-26 11:44:35
On my relaince mobile no 9529703066 co. debited Rs. 20/- in between 4.7.14 to 26.8.14. against vas, the vedio-store, which was never requested by me. Now they say it was by mistake but they are unable refund as The matter is old and they do not have old record, but for last three. day

chandra prakash dubey

Posted On: 2014-08-26 09:50:55
plz help me complain against homeshop 18

shivanand aundhakar

Posted On: 2014-08-25 12:57:14
I have 3 nos 9860355523 9860142420 9764960116 in 1 combo plan easy share 999 of idea maharashtra..docket C1-30743922481 . At the start in june i have told that after free uses in data charges wold be 1p/10kb and i cheked on website of idea for this plan so it was Data rates post free entitlement 1P/10KB and then i entered in plan.else i would have not entered in idea.u can also ckeck in ths link now they have charged 4p/10kb which is cheating and i have been missguided. they said data rates increased but i have not informed by any way..and costomer care representative saifuuddin quazi missguided me that thats why we exceed free data..please take action and help me.they are targetting me.they are trubling me.

Anupam Panja

Posted On: 2014-08-25 11:54:02
BSNL has auto renewed Broadband services for one year without any consent of us and bill has been sent to us. Please advice

Pritam Ghosh

Posted On: 2014-08-23 21:19:49
I had 64 rupees of main account balance on my 917278832268 phone number on 22.08.14. But suddenly it reduced to rupees 4 and when I first called to the customer care the agent said that they were not aware about the reduced balance of 60 rupees.And later when I called to the customer care they were saying that any service pack has been activated to my number which I never activated from myself.They unnecessarily have deducted my 60 rupees of balance and when I am telling them to deactivate the service pack which they have activated on my number without my permission,they are not deactivating it and not refunding my 60 rupees of balance.Even the customer care executives are not picking my phone call and not helping me. Aircel is harassing me now with the service and fraudulent behavior.Please look after the problem and help me to return back my 60 rupees of balance.

Vivek Verma

Posted On: 2014-08-22 13:04:19
One Data Card-303 EMI-86369013809361 purchased from Idea co. vide dt 15/05/2014 of M/s Madhav Enterprises, Jagadhri. After one month it stop working. After so many reminders idea representative visit and told we will replace the data card. After 20 days he returned back to me saying, cut your shop bill and then it will take 40 more days for replacement. Why I cut my shop bill when I has taken the same for my personal use. They r taking so long time for replacement. how one can wait even a single day without internet in business. Kindly look into the matter and oblige. Thanx & regards Vivek Verma

Dipika Mahesh

Posted On: 2014-08-21 15:18:35
Respected sir/ Madam, It is to inform you that on January, 2014, i have purchased Bsnl Penta 3G calling tablet through Home shop 18 and my order no. is 936753315 on the name of my wife Dipika Mahesh. After three months it was out of order due to touch pad not working. i talked to customer care executive of Home shop 18 and than to Bsnl Penta ( Ticket no. 109565). I continuously talked to customer care executive about my problem and one day i received a call from Mr Pankaj from the company that please give us a chance and than they send my tablet after two & half months. I collected the tablet from service center and check it again than i found that there was a network problem in that tablet. I submitted the tablet (ticket no. 114364) to the service center. I again talked to customer care about my problem and to refund my amount i.e Rs7999/-. than Mr Pankaj from the company request

Mahesh Chander Verma

Posted On: 2014-08-20 11:10:33
I have two vodafone haryana connection one is data plan for rs. 850 (8397974097) and other one is talk plan @399 (9992999925). Plans on both connections have been changed without any information in advance or any consent. Also, when i approached vodafone store they said they can't do anything in this matter. Please look into it. Regards, Mahesh Verma


Posted On: 2014-08-19 23:19:01
I gave a request for porting my sim from Reliance to Docomo at a nearby mobile retailer shop. The shopkeeper told me to wait for 1 weeks for new sim to get activated. I waited more than that and regularily visited him to ask how much time it will take further. There was no positive response from his side. He has also taken from me, Rs 20 for porting which should actually be free. And today he denied telling he doesn't know what happened to the activation and its company's matter. He doesn't know what happened to my documents and the company says they did not received it. The shopkeeper takes no responsibility and asks me to go and complaint wherever I want.

Vivek Jain

Posted On: 2014-08-19 13:17:11
Airtel has charged abruptly higher amount for installation of phone as oppose to other people in same vicinity for same services (I have been charged 4500/- as oppose to 1000/-) and on top of it Airtel is justifying the additional charges and charging even higher amount as rental as well. When I want express my desire to discontinue the service they said nothing would be refunded. Seeking your help in resolving this issue, their authorities have failed to resolve the issue


Posted On: 2014-08-19 12:34:12
Dear Sir, vodafone company taking me rs. 100 late fees charges from last 1 year & also activate my 2g,3g & giving me bill amt 1000,1240 than 3340 with out my concern . Dear Sir, i have\had went to vashi & lower parel office but noone giving me positive feedback & deactivate my out going. I have went in vodafone to change my due date but no one change change my due date ,dont activate my net servises & from last 2 weak call center people call me for payment & stop my out going from last 15 days. please help me ..............

Ansbert Dsouza

Posted On: 2014-08-18 13:25:00

piyush kumar

Posted On: 2014-08-17 18:56:19
I have activated the caller tune by dailling 55655 savan aaya hai (creature 3D) they played that song and i confirmed it by pressing 1 but they have set some other caller tune for which i have complain as soon as the tune was set ,they told me its default and my original one will be activated after 4 hours but after 11 hours also its not the correct one. For which i called again and Mr. Vinod has picked my call and when i explained him all the thing he didnt gave me any good reponse on that he is telling me he ll deactivate my service but i have to pay for it i told him to contact me with senoir manager but he didnt and kept me on hold for long time approx.30 min after that he kept me on mute option. this is what the service you people are giving ,not spending my sunday with family and friends i am behind this bloody caller tune ,please do this ASAP and this is really very worst experience with vodafone in my life my family is using vodafore so i came to you people but never thought ab

Manik Paria

Posted On: 2014-08-17 16:51:20
I Mr Manik Kumar Paria Informed to you that now I am using a vodafone connection and my Mobile No 8334903003. This is the kolkata Circle no. Just from few months I will seen that Vodafone unnecessary charged me some of Download containt. But I didn't dowload any kind of this. In this month also Vodafone charged me Rs 400 aprox again the download containt. For Regarding this issue Iwill send to a mail In Vodafone appellate. Appllate officer of the Vodafone informed te me this is the genuine charged. Appellate Officer force fully proof it its a genuine charge. I will request him how to say its a genuine charge he said its genuine charge only reason we will sent you a bill. As Per my concern Appllate Officer force to prove it that its a legal charge. So sir if vodafone frequently charge me month on month as of the company choice then how I will survive it. Every month I will extra paying so many amount. Its my painful request please take care of this issue and solve it permanently.

Deb Kumar Das

Posted On: 2014-08-13 22:34:43
This complain is against my telecom service provider Vodafone. Although I have paid all my bills in due time, a bill amount of Rs 981.13 for the month of march, 2014 have included into my bill amount for the month of April and all subsequent bills. I went to the respective service provider's office many time , submitted all relevent documents and requested them to correct the said issue. Although an assurance been given to me by an employee Mr. Jyoti posted at Sarat Bose Road (opposite Rabindra Sarobor) , nothing happened. Today they have disconnected my outgoing connection alleging the same reason. This has affected my profession and has incured financial losses. Please resolve the matter at the earliest.

anirudha kumar

Posted On: 2014-08-13 11:21:35
respected sir sir my name mob. aircel company ka hi.and dedected to valence 53 rs. they said that me you are load game .but i am not loaded any game.and i complain to customar care .but not return my amount

Avijit Ghosh

Posted On: 2014-08-12 10:46:59
I am using a Postpaid Reliance 3g Data Card. I Have recd the Invoice with full of discrepancy. They charge Rs.161/- extra, for which they give no explanation. After several request they adjust Rs.33/- only. They also confirm that that they will charge Rs.100/- extra if the bill is not paid within 14.08.14. I have proof of my actual usage during the billing period, which i got from Reliance website it self. Out of Rs.441/- I have paid Rs.300/-. Please help to sort out the matter.


Posted On: 2014-08-10 22:37:59


Posted On: 2014-08-08 15:55:01

Ram Krishan Sharma

Posted On: 2014-08-08 10:36:14
I had a connection reliance gsm. I had submitted my whole documents as per KYC. Even I cannot contact with the customer care. So I kindly request you to look after this and resolve my problem as early as possible. Even though I contacted customer care from my other they didnt even provided me the customer complaint number. So kindly look after the issue

Niraj Kumar

Posted On: 2014-08-08 10:06:06
Respected Sir, The below referred letter of Tata Teleservices Ltd Ps Srijan Tech Park, Dn-52, Floor-12th , Sector-V Salt Lake City, Kolkata- 700091 Ref No. NONRETVD/JULY14/2943 Ref:-i) A/c ID No 946932049, ii) Telephone Number 8961000254. Sir, I am disturbed astonished and stunned to read that I am using a post paid mob. no.8961000524 and Rs.897/- due outstanding it. But I never used such a post paid service or any other post paid mob. no. in life. Company sent me a legal notice through advocate Arun Goswami of High Court kolkata to force me to pay the due of Rs.897/-. But why I pay? Because I never used such service. I think someone using this no. in my name forging my signature and document. It completely company's fault that they provided such connection without proper verification and inquiry. Company forcing me to pay the outstanding bill. So please help me. Thanking you. yours faithfully Niraj Kumar.

Sachin Borghare

Posted On: 2014-08-07 19:35:28
I have purchased the Idea 3G Netsetter from Idea Cellular Company on 26 may 2014. the first month bill for the netsetter was Rs.300 which i paid without fail. after that because of no need of using it i removed the sim card from the netsetter and kept it aside till now, then also i am billed Rs.2600. eventhoug i have not used the internate they have sent me fake bill of amount Rs.2600 and harasing me to pay the bill which i have not at all utilized. they are not even helping me to disconnect the service and I am still continuously billed right now also. Please help me t get justice as this will effect my cibil history very badly.

Gaurav Tyagi

Posted On: 2014-08-07 15:49:09
Respected sir, i have a mobile handset of indian mobile company MICROMAX,which i bought in 2013. On date 08/07/2014,i submitted my phone to the authorised customer service centre of concerned company for repair and they gave me a receipt/jobsheet of approx 150 rs only as charge against repair.But now the service centre neither repairing my phone nor they are giving valid reason for it till now 07/08/2014(0ne month from the date of submitting).Even the reply of other side is very disappointing. I am suffering from their poor customer service from past 1 month and seems no solution without Consumer Redresssal Forum. Kindly Look into the matter. THANKINGYOU

payal gupta

Posted On: 2014-08-06 17:11:50
i had complaine in the bsnl office regarding the non activation of my number but they are not giving any feedback.... i m calling there from 5 days but no satisfactory response is being provided by them

Pinank Maru

Posted On: 2014-08-06 12:18:07
Incorrect data charge of Rs 1947 applied


Posted On: 2014-08-03 21:18:15
Sir, My landline and broadband was out of order from 18th june to 5th july 2014.I received invoice for whole month. I am yet to pay the bill amount. Please do the needful Thanks, Regards, Sivakumar.

Ashish Mittal

Posted On: 2014-08-03 13:34:19
Dear Sir, I have bought a post paid Tata Photon Max, Wifi Data Card no. 92127-97782, on 27.03.2014. which was activated after many days of repeated requests. Last month I got the service plan changed and my ordeal has started. I am not getting the connectivity as well as speed most of times. I have started complaining since 24.7.14 and repeated many times but in vain. 9212797782 425144971 2014-07-24 23:50:52.0 Slow Speed Closed 2014-07-27 15:15:47.0 2014-07-27 15:06:18.0 9212797782 425541925 2014-07-27 15:15:45.0 Slow Speed Open 2014-07-30 15:15:45.0 We regret the delay in resolving the complaint it will take 72hrs to Resolve your complaint 9212797782 426579697 2014-07-31 16:15:49.0 Open 2014-08-01 16:15:11.0 We regret the delay in resolving the complaint it will take 24hrs to Resolve your complaint. Kindly register my complaint against the company. I am going through much mental agony as my urgent works has suffered. I shall be compensated for Rs. 50,000/- Rgds


Posted On: 2014-08-03 02:13:26
I have recharged Rs29 night pack on 29th July at relience smart number that SMS it was said i that I will get 7days validity for recharge of29.the sms was "Recharge of Rs.29 successful.Enjoy Free Local R-R night calls 11pm 6am for 7days.Enjoy 200 MB 2G Data for 3 Days at Rs18"..but I have not get 7 days validity.from 3rd July they applied call charge as per call rate.I contacted customer care but they ignored to give me said validity.I want justice for this.thanking you Ritam Mandal

Ashoke Dey

Posted On: 2014-08-02 20:55:30
Fake Call From Vodafone Employee. And Cheat By Entering Wrong Information.

sandeep sagar

Posted On: 2014-08-01 18:24:22
i took a new airtel sim i.e. 8105424605 on 28 july,2014 with all valid id proof in banglore. but still it is not activated. when i asked the customer care the told me that they wont be able to activate it as i have 9 mobile numbers against my name already. but many of the numbers i have not used from past 1 year. they are already deactivated as per Unused number deactivation policy of TRAI. on that front i should not be denied a number. please help as this is not as per the rule or a customer friendly approach from airtel.


Posted On: 2014-08-01 13:17:52
Regarding Videocon d2h.they give only half month instead of full one month


Posted On: 2014-07-31 11:54:47
We have been charged incorrectly by Vodafone India in our June billing. There is a 5 MB data download 13 times due to server error. This is charged to us and billed to us. We have raised complaint with nodal and appellate, but they keep saying their billing is correct. It shows that 65 MB is getting downloaded in 25 minutes and that also split at 5 MB's. There is some flaw in the pattern which is clearly die to server error/ server trying to reconnect to download. Vodafone not ready to accept their mistake and reverse the transaction. regards Maithraye 9999035881, Complaint Docket number: 676589154


Posted On: 2014-07-31 11:48:13

Ankit jindal

Posted On: 2014-07-30 22:04:04
Hello sir/madam i m using aircel service and my no is 9563741811 . Yyesterday they had deducted rs 40 from my no without any reason . I had called them thrice , every time they said call after 2 hrs bt i didnt get any response .then i posted my complaint in this site. Today i received a call from senior executive but he also didnt gave any reason for deduction instead he again asked me to contact customer care after 6 pm bt now they had blocked my no , i called 198 from different aircel no but they again asked me to call later . Its very disturbing and depressing for me . Plz help me in this regard. Thank you


Posted On: 2014-07-30 00:15:49
Hello sir/madam i am using aircel no 9563741811 . They had deducted rs 22 and rs 25 , today on 29th july from my number while browsing net but i already had data pack and still had some mb left . I called them bt they r not giving any response . Its so disturbing as they also deducted rs 15 someday before for d same reason . Plz help me regarding the same . Thank you

Rameshwar Pande

Posted On: 2014-07-29 19:00:41
Bought videocond2h HD set top box on 7-6-14 and republic since day one.It stopped functioning on 27-7-14.Despite registering complaints and maikng frequent calls to their customer care centre.They haven't responded yet.Very poor after sales service. Customer name:-Rameshwar Pande Customer id of Videocond2h:-62398601 Workorder no. Given by videocond2h:-25697475

Sanjib Chowdhury

Posted On: 2014-07-28 11:45:40
I am using Vodafone connection for approx. 15 years now. This time I could see they degraded their services without the knowledge of customer. They changed my talk plan without any intimation or either by my request. I have identified Oct'13 and Mar'14 they changed my talk plan. Even when I requested how they change my connection plan? I got always reply that they have sole responsible to change any thing.. Really it surprised.. Please take necessary action on this. Let me know if I need to withdraw my existing connection.

Ashraf Uddin Ansary

Posted On: 2014-07-24 23:16:24
I am using two bsnl cellular number, both are DND registered. One is 9435002770 registered for DND dated 21st July, 2012 and another one is 9435002700 registered for DND dated 18th July, 2012. Both aare TRAI confirmed DND registration. For last 15 to 20 days , I am receiving some concurrent telemarketing sms to both of my numbers from a index number (sender) named as " BV-ONMOBL. . Without my permission and knowledge, it has deducted my balance also mentioning as monthly subscription fees, the balance deduction message was from the sender 57171. This is for your information that I neither have activated nor have permitted anyone to activate such stupid and rubbish services to both of my numbers. Therefore, I request your concerned authority to take action against the service provider and enable me to reimburse the deducted amount to my mobile account. Please take strict action since both of my numbers are DND registered. Regards Md Ashraf Uddin Ansary ashrafhealthscribe@gma

Prashant Madaan

Posted On: 2014-07-24 11:58:29
Dear Sir I want to file a complaint against Vodafone . I have taken a new connection and from the last one month they have not activated my connection.Everytime I call I get assurance of activitation on the same day. But yesterday they told me that there is no records with them and I shall repeat the same procedure again and also i was refused any refund of my money that i paid for the connection.I had taken the sim from the agent of vodafone : veracity networks. I wish to sue them for the inconvenience and the delay. Prashant Madan

Alok singh

Posted On: 2014-07-22 22:33:56
I had postpaid number 9034010737 with Tata docoma. I have requested two times to close this number and have settled all dues. But they ate nit closing number and sending bill regularly. It is requested to tellthem to close this number

pratyush kumar sahu

Posted On: 2014-07-22 20:30:07
am a reliance user from oriass my no is +918763522476 and i want to change to the docomo network but....when i send msg to reliance no from get port code ........the porting code msg will come but when i register to docom network by the help of port code .......thhe docom officially website say the port code is i am worried , so plz send me......actull port code to my mobile no.........plz help me sir.....

pratyush kumar sahu

Posted On: 2014-07-22 20:29:16
am a reliance user from oriass my no is +918763522476 and i want to change to the docomo network but....when i send msg to reliance no from get port code ........the porting code msg will come but when i register to docom network by the help of port code .......thhe docom officially website say the port code is i am worried , so plz send me......actull port code to my mobile no.........plz help me sir.....


Posted On: 2014-07-22 13:15:59
I recharged my Airtel mobile No. 9663236043 on 22-7-2014 for 199. using online Justrechargeit. It was shown recharge successful for 199. but I received a SMS on phone saying recharge succesful for Rs 199.00. talk time credited : Rs 1.00. Processing fee Rs 176.11 Service Tax 21.89 Current Balance 3.62. Validity Dec 37. Spending 199 Rs to get a recharge for Rs 1 talk time is absolute cheating. They have nowhere mentioned about service charge. It is a know fact that Airtel is a 420 company. Kindly render justice. Thanks. Yours faithfully, K.S.GURURAJA

Sandeep R. Gade

Posted On: 2014-07-22 12:28:02
I have Vodafone connect with me. The mobile number is 9892131344. I have opted for 3G internet services with Rental of Rs 450 per month. But I am not getting the facilities of 3G. Instead I am getting 2G services and I am paying for 3G. The areas where I am facing the problem are my residence place and my office place at Andheri. After lodging complaint with customer care of vodafone with complaint number 1555712810. Kindly help and take proper actions against Vodafone.


Posted On: 2014-07-21 15:13:28
Respected sir, Am G Rajesh Kumar when am working in Punjab National Bank at Sjce Mysore my Mobile is registred by Metlife agents for PNBMetlife alerts. I have resigned on November 24 2012 after that I called and said Please deactivate my number but no response till now. Pnb Is recharging for SMS alerts means am not related anyway as staff of it ,but pnbmetlife irritating me a lot sending alert. i sent mail to TILL NOW OF NO RESPONSE . KINDLY SOLVE THIS PROBLEM. THANKING YOU

Samarjit Roy Chowdhury

Posted On: 2014-07-19 22:12:16
Dear Sir This is bring your kind attention that I had surrendered my Reliance post paid land phone connection (No:32575600) in the month of Feb'2014. From April have been communicating with Reliance for refund of my adjusted deposit amount of Rs2616.00 and in spite of repeated assurance, Reliance did refund amount till date. Initially I was told that amount will be refunded with in two months from the date of surrender. Reliance is repeatedly giving me false commitment for last 4 months to refund the amount but didn't take any initiative to do so. This is a shear case of fraud & cheating. Hence I earnestly request you to kindly intervene into the matter and help me to sort out this issue with Reliance so as to get my refund of my deposit amount. Thanks & regards Samarjit Roy Chowdhury

Samarjit Roy Chowdhury

Posted On: 2014-07-19 21:59:56
Dear Sir/ madam I had surrendered my Reliance post paid land phone connection in the month of February, 2014. From April'14 I had been repeatedly requesting Reliance Communication to refund my deposit amount of Rs. 2616 and in spite of repeated written assurance by them Reliance didn't refund my money till date. Reliance is giving me false commitment for last 4 months to pay back the amount but didn't take any initiative to do so. This a shear case of fraud and cheating from their part Hence I earnestly request you to kindly look into this matter and help me to get my money back at the earliest. Thanks & Regards Samarjit Roy Chowdhury


Posted On: 2014-07-18 10:27:28
without any service request about 90 rupees we're deducted from my account my no 9034470078 network TATA DOCOMO

Subhanjit Debnath

Posted On: 2014-07-17 21:55:28
sir, Aircel telecom has deducted balance of 15.30/- and there customer care service is not answering my call. kinly look into this matter. my Aircel no 8013265340


Posted On: 2014-07-17 17:29:27
Respected Sir/mam I MR.ALAM HUSSEN an user of Relaiance no 9883670861 are fad-up with this company and now I am going to Port out from this company to another becouse I have recharged my number with Rupees Fifty Two (52) via online using Reliance communication on 11th July 14 on 03:45 pm. As per the plan I was entitled to enjoy All Local calls at 1.2paisa/2sec for 180 days. But after recharge I received a message from Reliance stating that " Enjoy R2R 1.2paisa/2sec n other 1.4paisa/2sec for 90 days only". As per Customer Care plan is revised but website is not updated. On same day I call to Appellate for proper resolution and they Raised a SR no-222535484 and assured me to help within 2 working days but after 1 day I got a SMS from company that SR has been closed. On same day I called to 198 for better information and they inform me nothing benefit provided by the company,again I called to Appellate for same issue and they also take a SR no-22263284

Somen Roy Chowdhury

Posted On: 2014-07-17 16:24:36
Hi, I got a call from a telemarketer (+911409802754) at around 3:30 pm on 17th Jul'14. The person stated that he was doing some survey for a DTH company and asked permission to get few basic information. Once I agreed he asked my name to which I asked him that how come he has called me without knowing my name. After this he started abusing me with slangs & disconnected the call. The whole conversation took place in Assameese language. Request the concerned to look in to the issue & punish the telemarketer

Sanjeev Tyagi

Posted On: 2014-07-17 03:05:02
Vodafone deactivated my number 9818620006 without my request , This is with my company corporate account TechMahindra . Vodafone agreed that they did a mistake , but reactivating my number I requested for my plan change on 12 May 2014 , and got the confirmation from on 15 May that my plan is changed now On 26 June when I called customer care, they told me that they have deactivated my account on a request received from a mail on 10 may How can Vodafone deactivate a number account without a mail received form registered mail id. I am not ankush , and that is not my registered mail id , then why Vodafone deactivated my number on receiving mail from anonymous mail id. I have all the mail conversation with Vodafone . Now Vodafone execute and nodal officer saying that this number have been assigned back to Airtel , and I cannot get this number again Below are my details Vodafone number : 9818620006

akash doshi

Posted On: 2014-07-16 19:45:07
in the past 7-8 months relaince has deducted my balance for the 6-7 times. i am unable to contact customer service people past 1 year.They have blocked my number past 1 year. My internte doesnt works many times. THere is no response from their side. i need a compensation of rs 5000 for my balance deduction .

swagato chowdhuryt

Posted On: 2014-07-16 17:30:20
I bought a Tata Docomo Walky cordless handset in early 2014. It had 1 year warranty written on it. After using it for few months, the handset started having some problems & finally it was not function ing at all. I complained to Tata Docomo & they came to my house & collected the handset & told me will return it within few days. Two months passed by & now they came back with an old handset which is not mine & pressuring me to use it. To top it now they are also asking me to pay the due amount for two months. I have not used the phone for two months & they know it very well, still they are pressuring me to pay the bill. Please help me out

Somaditya Kar

Posted On: 2014-07-15 23:25:51
Hi, On 07/06/2014 I have recharged with Rs-2300/- (Transaction id-101830) which includes Value Prime 10M+ 2M ARP Mar-14 with top ups New Bengali Free Lifetime Topup July-11 and Bengali 2 FOC Provisioning TOPUP Jan-14 for 12 months. I donot have any other top up. Now my subscription got suspended and I called up customer care and surprisingly got to know that I have other top ups for which I did not recharge and account will not be re-activated. Rakhal, the supervisor in the customer card mentioned that he will not activate my account as long as I am not recharging with atleast Rs-100/- I want to know, in what basis my account got suspended. Please find all the details attached. There is no extra top up I have. I want immediate rectification of the above fact or else I will go to consumer court against this and also I will give negative feedback in each and every forum and online community against Airtel Digital TV. My Account ID- 3009629385


Posted On: 2014-07-15 23:21:27
Plz help me mere belence mese mere jane bina 90 rupice kat liye gaye or bata rahe he ki koi web seva ka shulk he jiska mujhe pata nahi or mere duwara kabhi uska upyog nahi kiya gaya opretar sahi tarike se baat bhi nahi karte me kya karu 😭?

Sonali Sethi

Posted On: 2014-07-15 18:48:43
This is regarding the airtel network problem I am facing at my registered billing address since last around 6months. Although I made complaints to the voice customer care/ nodal officer but no result yet. I am using 4 postpaid, 3 prepaid and 1 data card connection on Airtel network. I could not change the operator as these numbers are corporate/CUG scheme numbers.

Mohit Thawani

Posted On: 2014-07-15 16:36:33
Hello I had bought MTS dongle and facing service issues regarding the same, i tried contacting the customer care for the same and got a certain response which did not resolve the problem and the problem still persist. I have mailed them again on 11th July 2014 hence not getting any feedback from the same. The issue is speed related as they said of 2 mbps and whenever i download anything i get a speed of not more than 50kbps. I want to file a complaint against them so as i can get my refund and do not want any further service from them.

Lalit kumar sharma

Posted On: 2014-07-15 09:49:56
My vodafone no 9719915600 & I have already done my port request in Uninor Company 08/07/2014 Till date 07 days completed but any status sms's was not received by me. Kindly do need full on urgent basis... Waiting or early reply.... Lalit Kumar sharma 09719915600

tirthankar roy chowdhury

Posted On: 2014-07-14 23:55:44
I bought a new aircel connection from a local dealer certified by aircel. He charged 100 rupees for the sim but the recharge and the sim cost sums up to Rs 70.He is saying aircel officer has instructed him to charge Rs 100 but aircel website says it should be Rs 70 which all other shops are quoting. He has told me to return the sim and get back 100 rupees. It seems he is charging extra amount from everyone. Please suggest what should I do to get justice. Aircel is not responding to my compalints.

Maclean Sorna

Posted On: 2014-07-11 15:12:27
My airtel number 9969570099 deactivated(deleted)without any intimation Hello, Sir My Airtel Mobile Number is: 9969570099 I am writing you today to complain about my prepaid sim-card which is giving me error "Sim-card registration failed" since July 2014. The number is really important to me as I have registered that number with my clients for 7 years so I don't want to lose that number in any circumstances. It is my primary contact number and if I can't get this number It will be huge loss as many contacts are there for it & even my banking part is linked with it. If there is any penalties or any kind of payment have to be paid to start my Sim I am ready to pay that but I need my number back. I hope you will understand my problem. Well, I recently had conversation about this matter with airtel executive at airtel store nerul but they tried but ended up saying that sim has been deactivated by airtel & has been recycled & they did not bother to respond on my query.


Posted On: 2014-07-10 16:46:38
सर मेरा नाम जवाहर कश्यप है मैं और मेरी पत्नी 04/07/14 शुक्रवार को शाम 04:10, बजे लुट के शिकार हो गए जिसमे 139500/- के गहने समेत नकदी लुट ले गए जिसकी जानकारी आप को नवभारत , नई दुनिया , हरी भूमि में 05/07/14के बिलासपुर संस्करण में देख सकते है,लुटेरे उस दिन मेरे दोस्त के गिरफ्त में होते लेकिन Reliance के कारन बच गए,मै मेरे दोस्त और रिश्तेदार सभी Reliance का सिम उपयोग करते है लेकिन हमारे यहाँ Reliance में पॉवर कट होते ही नेटवर्क गायब हो जाता है और कई घंटे तक गायब ही रहता है ये परेशानी कई महीने से है, अगर उस दिन घटना के समय नेटवर्क में प्रॉब्लम नहीं होता तो लुटेरे मेरे दोस्तों के गिरफ्त में होते क्यूँ की जहाँ घटना हुई उससे 2 किलोमीटर आगे 4-5 दोस्त रहते हैं और रिश्तेदार भी रहते हैं अगर उसदिन हम दोनों में से किसी के भी मोबाइल में नेटवर्क होता तो ये घटना नहीं होता आप से मेरा यही अनुरोध है की इस मोबाइल कंपनी के ऊपर कड़ी से कड़ी कार्यवाही करे ताकि ये पैसा लेकर भी सुविधा प्रदान नहीं करता मेरे साथ हुए घटना के लिए Reliance ही जिम्मेदार है उसके खिलाफ कड़ी से कड़ी कार्यवाही करे. धन्यवाद ..

Amit Mishra

Posted On: 2014-07-09 11:58:57
I had asked for a migration of my Airtel plan from self to Corporate. It has taaken good 3 weeks and not been done yet. But to my horror my sim has been deactivated since 5 days without any reason. No one from customer care nor Airtel Relationship center are helping. I have visited their store 6 times now. I am missing important calls because of this.

Amit kumar

Posted On: 2014-07-09 09:09:20
My order no is 2930. i hav ordered Lumia 525 orange through but it did not reached in 20 days then they cancelled my order and told that they are refunding my money rs 9250 but its 2 months now and I hav not received my money yet.

Vidhi Choraria

Posted On: 2014-07-08 17:20:53
I had purchased a data card from MTN, number : 9136039370. The data card never worked, yet I paid the bill and requested my account to be closed. Despite writing numerous mails, MTN refuses to give a confirmation on account status. Their call center employee- Deepshikha says that account has been closed. The same number has been allotted to someone else now. I requested for an NOC so that I had a proof of deactivation. She suggested I put it on mail. Despite having marked a mail to mts, they say that the account is showing in someone elses' name. I have been chasing them since 21st June 2014.

Anil kumar

Posted On: 2014-07-06 16:49:43
Sir I had recharged my airtel sim for 2G data plan of 153 rs by by online banking of sbi. My 153 rs had been debit from sbi account but transection was failed. Airtel and sbi, No one is responding about my 153 rs/- airtel said money will refund in 48 hours Transection detail of sbi is IGW3025540 for 153 on 02/07/2014 time 03:29:54

Anil Satya

Posted On: 2014-07-04 12:34:42
Dear Sir, I am usig coorporate connection with vodafone plan "E_Connect_3G_299" and this month billing dept. had charges of Rs. 99 in the name shotformat_dwnlp_9. I have not download anything like the name. I have taken unlimited download package as you know under E_Connect_3G_299 Vodafone plan.

Praful Devji Shethiya

Posted On: 2014-07-02 17:27:56
On 30th October, 2010, after being fed up with the service of MTNL Mubai Dolphin service, I surrendered my sim card at their Customer Service Centre at Dahisar. In this regard this is to inform you that in the month of Feb 2010 I had talked to their representative on Customer Care No. 1503 for deactivation of GPRS usage with immediate effect but they stopped the GPRS service from April 2010. In spite of this, I have been issued a bill for the month of May 2010 with GPRS Usage Charges. I had again talked to their representative regarding this and he assured me that we have deactivated the GPRS usage in February itself but we dont know how it is appeared in your Bill. I have told them that I will not pay unless and until the bill is corrected. But he told me to contact your office situated at Bandra Kurla Complex. Due to this, I am forced to spoil my whole working day and go to their office to save just Rs.30/= as GPRS Charges. In spite of surrender of sim card their office has not stopped harassing me by issuing bill every month till date. I request you to look into the matter and ask them to stop issuing bill.

Anush Karavadi

Posted On: 2014-07-02 13:06:14
I have been using TATA Docomo from 2011. I have upgraded to a 3G mobile in 2012 and have been regularly using their 2G and 3G services. There were no issues initially. However, recently, an amount of more than Rs.200/- was deducted from my phone in a period of 2 days. I have called up the customer care (CC) to find out the details of deductions and was informed that it was for my internet usage. I have a special 3G recharge pack (Rs. 251/253) and have been on the same pack for the last year. This pack gives 1GB 3G data and 200 talktime. When I informed the CC exec that this was the case, he has replied that i have used chargeable websites. I do not believe that for a second. The only websites i use were, google. irctc, etc. So I asked him to give me the details of the websites. He has mentioned that he could not see the websites but can tell that they are chargeable. I have explained that I still had free data left. Then he says that since I was using multiple applicatio


Posted On: 2014-07-02 10:37:38
every month 2 to 4 times my balance(Rs 5) is deducted for some unknown service which is activated by their system... and every time i register a complaint about it.. and i get my balance back.. but this month my balance is not refunded and it is illegally deduction of balance mobile number is 8898457107 so i want to register a complaint for it and service provider is Aircel plzzz help me to get my balance back... thank you.

Puneet Pal Singh

Posted On: 2014-07-01 17:24:07
Dear Sir/Madam, I want to complaint against C-105 Phase 7, Industrial Area Mohali, Sector 73, Sahibzada Ajit Singh Nagar, Punjab 098 14 012347 for not giving proper 3G services in Sector 44 B Chandigarh and I had called their Toll Free Number 198 and they are always saying our Customer care Executives are always busy and what these people do is that unregistering the signal from the server and put out the cable from the server.There is no signal of 3G in Sector 44 B Chnadigarh and most of their is no signal in sector 44 B Chandigarh.Please take a legal action against the Idea cutomercare who is not giving proper services 3G services as Iam paying them service tax also.Please take a legal action against the person who is responsible for not giving proper 3G services in sector 44 B Chandigarh.Thanks With Regards Puneet Pal Singh


Posted On: 2014-07-01 12:49:58
I have been using a Vodafone Number 9874547062 since May 2013. The number was taken against an Aadhar Card as a photo identity and address proof, and used daily. However on the 30th June 2014 at around 10:00 PM the number was disconnected from Vodafone's end without any intimation. On contacting Vodafone, I got to know " number is been churned due to non usage". On visiting the Vodafone Store, they told me that "the number was disconnected on the basis that the photo in the Aadhar Card was not clear and so it was treated as not valid". The Aadhar Card is a government document and if the photo on it is not clear it is in no way the fault of the consumer, and so they should in no way be held liable. I have resubmitted all the documents and I need the number to be activated on an urgent basis.


Posted On: 2014-06-28 14:44:15
I have raised a complaint to vodafone regarding the wrong plan sold to me which let increased my Telephone by 1000. I have send end number of emails to vodafone but there was no proper reply from their end. Issue was the customer support staff which given me wrong info and i have sms from vodafone in this regard and even vodafone has the details but they are not ready to reverse the charges charged to me wrongly


Posted On: 2014-06-27 23:22:05
vodafone comp, have charged extra rs. 218 to me on my May-2014 bill, by telling the reason that you have downloaded the shotformat_dwnlp_9 application. but i never downloaded this kind of stuff.

shijo t s

Posted On: 2014-06-27 19:50:55
On line recharge for Rs55 top up but credit given for special recharge rate cutter ,and that too more than my current package Cheating customers


Posted On: 2014-06-26 15:50:05
Dear sir, I am having a tata docomo connection which contact number is 9234455312. It has been about 2 years and 7 months the connection is with me. Now tata docomo has stopped it CDMA service in Bihar so there is lots of problem i am facing that is network and always if there is any repair work to be carried out no one is there to resolve my problem. I talked to tata docomo toll free number they mis guide me and tell that you cannot port CDMA number but according to MNP rule by tele department of INDIA I can port it. They always misguide me that you cannot port . Today i got a call from them that you can port but am not able the problem is When ever i Send PORT 9234455312 to 1900 the message does not go though . They told me that you are not having balance but i am having then also it does not go through I want to port my two numbers i.e 9234455311 and 9234455312. Please i need your help. Thanks

Nagender Singh

Posted On: 2014-06-26 12:46:39
I bought a Postpaid Vodafone sim on 10th may,2014 from VeraCity Vodafone contact # 01128114128. Their representative visited my home and collected 250/- and give me a sim # 185003229069 and phone # 9711603093. But as on 26 June-14, sim is not activated to make phone calls . I am calling them on daily basis but not getting proper response. Everytime they tell me that they have courier another sim will receive within 1-2 days and not providing tracking details of courier. Whenever I ask for refund of my money they disconnect the phone. Now I am fed up chasing with them and purpose of buying a new sim has diverted by chasing them too many times. So request you to take reasonable steps against them to recover my amount and penalty on them to harass me for the same. If any information required from my side please let me know so that I can provide you. Thanks. Regards, Nagender Singh


Posted On: 2014-06-26 10:01:55
Dear sir, My Customer id is 3001872563. I have been charged for the services which i have never demanded. Airtel DTH executive has been given insufficient information and due to which i have been suffering so long time. My monthly rental was Rs 220 or Rs. 230. But i have been charged at Rs 295 since long. Total extra expenses i have beared is Rs 560 which i have never demanded. They have refunded only Rs 200. I want all money back. Kindly do the needful.

Rajinder Singh

Posted On: 2014-06-25 21:29:50
Respected sir, i come here in karnatka for tourist purpose,i have a BSNL prepaid mobile no.9449358810.sir i want to complaint against wrong recharge by the retailer G B M enterprises,CMR collage road,chikka banaswadi,Banglore,560043 i told the retailer to recharge my no with 145 rupee but he wrongly recharge my no with149 rupees he shown me the massge he recieve that recharge is successfull,but sir i did not recieve any rechagre massage on my bsnl number.when i call customer care then they told me that there system is not updated now and there is not any recharge of 149 rupee is exsisting in bsnl and ask me to call after one hour but after that my call is not answered by customer care.when today i gone to retailer shop he told me that he is unable to do any thing for me,i told him that i will call to consumer forum then he openly speak me go and complaint .sir this is my humble request to the forum to do necessary action and help me to refund my amount.i m very thankfull to you.

Dr Bibek Roy Chowdhury

Posted On: 2014-06-25 20:35:15
I am an Airtel subscriber app 14 -15 years. First instance: About 2 -3 months back my mobile was disconnected without any intimation. The reason I was told that I had to re submit my credentials.I resubmitted the papers and my mobile was reconnected after a delay. . Second Instance: On 19.06,2014 without any warning I was again disconnected in the afternoon. On inquiring at the Gol Park Airtel office I was told that my connection was totally erased along with my balance ( Rs 170 app + Power pack of Rs 49). I had to again fill up the form anew on 20.06.2014. I was further informed that I would loose my balance and the re connection would take 5 -6 days! I am a doctor working in SSKM Hospital, Kolkata. My mobile is the only source of communication between the Hospital authorities, patients and myself. I feel that Airtel is harassing me and also inconveniencing and jeopardising my professional life. I am still without a mobile connection

Mithun Ghosh

Posted On: 2014-06-25 11:42:56
I have two corporate sim ending with 456 and 391.As per Corporate benefit,all calls between this two number should be free of cost. But in the month of april Vodafone have charged me RS:1006 for mob no# ending 456. I have been following up from 4th april 2014,after many more days past I got reply. 1st time they have given discount around RS:141 but discount should be more than RS400. I have given them the all the required proof but they are not ready to wave off the right amount

Posted On: 2014-06-25 10:43:18
Dear Sir/Mam, I had purchased Iberry phone from ebay on 17 th March 2014. From day one this phone is having problem. First time i made complaint to Iberry on 19th March 2014 about manufacturing defect, After keeping 15 days they have rectified and returned the phone. After 1 week again problem with phone. Since 50 days the phone is with Iberry chennai service center. As the phone is having problem ON arrival i requested for replacement. Till today i didnt get my phone. Even they are not responding to mails.Iberry complaint NO : 403037. Please do the need ful to get my phone back.


Posted On: 2014-06-23 13:19:25
I am reliance customer using number 7303785851. On 19.05.14 I have wrongly done recharge of Rs. 153/ vide reference number AXMOB/MBR/9NL05H4A1930 instead of Rs. 156/-. My net service was not working. On 26.05.14 I have recharge for Rs. 156/- & service got activated. I have spoken with Reliance Telcom customer executive Ms.Shaikh at 12.56 pm. She said it was not possible to reverse or give talk time for the same & disconnected phone without proper reply. till the date i have not received my amount Back.

Ankit BIswas

Posted On: 2014-06-23 10:13:35
my complaint is against aircel aircel is deducting my main account balance for quite some time i just want them to return my money and stop deducting it further.

Hemant Kumar Pathak

Posted On: 2014-06-21 18:13:42
I am not getting my refund of Rs.500/- Application money for connection from Airtel

Sudhanshu Jindal

Posted On: 2014-06-19 20:01:46
Sir I have been repeatedly sending complaints via email and complaint registration no. to mtnl from past 6 days but no one is fixing my broadband internet and earlier my land line was working now its dead too. No response to any emails and calls pls take some action to have my services fixed


Posted On: 2014-06-19 13:13:38
TO WHOM SO EVER IT MAY CONCERN, MODEL NO : XOLO X1000 IMEI NO : 911300450002276 JOB SHEET NO : 310000288000 I had purchased a brand new xolo X1000 . I started facing issues related to sim card detection and battery. I gave my cell phone at your service Center in Macromobile- (xolo Care) Mumbai. The time taken to service my phone was too long and the quality of the service was disgusting. I was given back my phone on two occasions and the phone was at both times dead and had to be returned to the service center. I purchased this phone trusting the reputation of intel whose processor is used in my phone. However, I am very disappointed with the quality of service and the product performance overall. More than 50% of my warranty period my phone was with your company at the service center. I had to purchase a replacement phone as this phone was not available for use for almost 4 months now. Why should anyone pay Rs. 19000 and by a xolo phone when the quality and service is so b

shivnth shankar pund

Posted On: 2014-06-19 09:35:26
I purchased mobile from Micromax estore but it has been laggy and overheated .so co gave me DOA letter but store can't contact there no is out of service I mail them but they don't reply

santosh jaywant jadhav

Posted On: 2014-06-18 20:36:57
hi sir as a customer of Tata Docomo A/c no 977768546 ph no-9222284318 i regularly pay my bills but from last two months they charge me some extra amount on the name of some SMS Pool and when i ask about the details for the last two months of bill for itemised bill the customer care people write that i want itemised bill from next month i went to the one of Tata Docomo outlet at Malad(e) but the lady executive didnt give me straight answers insted of giving me straight answers she ask me to go and complain to the 121 no or to complain to the appelate authority.I write many e-mails to there e-mail to and to the appelate authority also but still did't receive any reply from them.


Posted On: 2014-06-18 00:46:02
Dear Sir, I am using tata docomo mobile network for past 100 days and more,The signal is very weak in our locality except all other networks like reliance,airtel,vodafone etc etc.i am suffering from calls that never reaches me,if reached i can't hear the caller's voice properly and i have got much irritated due to this network.for this purpose i made a porting request on 31-5-2014 it was rejected by them and then for the second time i made on 16-6-2014 that too was been rejected by tata docomo. So Kindly take necessary actions against them and make my mobile no. 9738232455 to port successfully to reliance network. till now i suffer to attend calls from this idiot network TATA DOCOMO.please take action.not only me ,most user's of this network are facing the same problem. They are not fit to give good service,but who gave them rights to reject our porting request docomo damids,My many calls ignored due to signal absence and weak. Sir,readers of this complaint should take immediate act

Saumitra Dutta

Posted On: 2014-06-17 11:14:50
Airtel site shows that we would get 900 local airtel mins if we recharge with INR 199 for Kolkata circle number. But we did not get the same. While discussing with customer care service they informed that INR 199 recharge has been changed to some internet recharge for Kolkata circle and they cannot do any help rather than refunding INR 100 (Instead of INR 199) only to main balance. But in their site it is still showing the same. We feel cheated by the Airtel. Necessary action should be taken against tis kind of misguiding information in Official website. Note: We have evidence (Print screen) of the display that is showing in


Posted On: 2014-06-16 08:54:00
name of dealer- raman comunication, ganaur,sonepat. sub- samsung mobile's battery and chager are duplicate when i ask him to change both these he take my charger and refuse to return it

Akhilesh kumar

Posted On: 2014-06-14 17:13:59
I had recharged with Rs 156 for 1GB data on my smart number 9693463924 on 7th June but they had only given 512 MB of data till now.After talking to their Customer care representative they had assured me that within 48 hrs i will get remaining 512 MB of data but till now i didn't get that. Now I am unable to contact them.I had talked to them for more than 5 times. But still no result.I am extremely frustrated now.

Maruf ur Rahman

Posted On: 2014-06-13 21:58:00
I am using CCSI (smart pay-HDFC Bank)facility for payment of my mobile phone (Reliance communication)bills from Dec'2013. Due to technical failure of Reliance, bill for May'2014 was not sent to credit card billdesk and hence the bank could not able to make any payment. Reliance forces me to make this payment from my end without sending it to credit card billdesk. I made complain on 7th June, ref no. for the same was given verbally only as 221120140. And, on 7th June I was informed that, resolution made for complain ref no. 221120435. However, what resolution were made, was not been informed to me. And, the ref no is not even matching with what the customer care gave to me. I complain to the Kolkata circle appellate authority vide mail on 11th June. No resolution was made only an apology and request for making the payment were made. For recovering my incoming and outgoing call facilities (barred on 10th & 12 th)I was compelled to made the payment.I lost important calls & valuable time.


Posted On: 2014-06-12 12:17:14
I, Arindam Mallick, an regular Aircel customer with no. 07278621100. On 11/06/2014 I had recharged with 27 for pocket internet service as regular as I had done it before many times. It had an offer of 200MB 2G/3G (written on aircel website). But on 11 th June I had my main account balance appox. 150 +. After using internet for some times my balance showed 0.08 Rs and net disconnected. I had called customer care for this malfunction. But they refused to do anything. Hereby I am requesting you to do the proper action. Thanking You.


Posted On: 2014-06-11 22:45:18
I am using Airtel No 8427424366 since last 18 months and when i went to purchase another post paid under same corporate I was told by Airtel store at sec 22 that mine corporate mapping is wrong in system and i have to submit fresh documents and first purchase new prepaid sim and get it converted to post paid under same number and it was done on 09/06.On 10/06 i requested at call centre for change of post paid plan from 125 to 199 and it was done and confirmation message was recd. After this my number stopped working and i was informed by call centre that no. Has been converted to prepaid by airtel store.On visit to Airtel store they provided me with another sim but number could not be started. Today i was told that mine number has been changed to prepaid by parkash kaur at Call centre without pairing sim thats why mine number cant be started Today I was told by call centre that mine no.has been closed.I am surprised to know that how mine no is closed NO one is taking the responsibil

Anup Bhuvanan

Posted On: 2014-06-11 22:15:26
Sir/Madam, I am facing a problem that my mobile service provider (BSNL) deducted Rupees 5 from my balance from their news pack that valid for 5 days. I have sent unsubscription message but no use please deactivate the service and save my mobile balance from the unwanted Value added services

Anil Kumar

Posted On: 2014-06-11 07:21:37
I have a complaint regarding a bill I have received for the month of May 2014 to a tune of Rs.1.39 lacs. My monthly regular bill is b/w Rs.2500 and Rs.4000. I had traveled abroad b/w 16th May and 19th May and I accept that I have used data services on this trip but I am unable to comprehend why my bill is so high. My main issue is that my bill states that my credit limit is Rs.80,000 and if this is so, my data services could have been disconnected by Airtel upon exceeding my credit limit. I also don't understand why a customer who is billing less than Rs.5000 per month has been granted such a huge credit limit of Rs.80,000. If the telecom company has seen a big deviation in the usage, shouldn't there be a mechanism to warn the customer of such deviation and save him the trouble of such a massive bill? I am sure this is possible with the billing system all telecom companies have. I request you to look into this matter in the interest of many other customers who may face such trouble

Dr. M. B. Mallikarjuna

Posted On: 2014-06-09 10:41:15
BSNL landline (080-23723968) connection is frequently disrupted. No complaints given are taken seriously from the past year and a half. We are called to make the bill payments in spite of not using the phone. Refund complaints are also not taken seriously. They remind us to pay the bill promptly but they are not as prompt to provide proper service and refund. It has caused lot of inconvenience and unnecessary mental agony. Please look into this and provide us proper justice.

Vandana Yadav

Posted On: 2014-06-06 21:50:15
I had purchsed an EPABX , for the company from Satyam Communication , where in Mr.Amit shukla has assured me that he will give me FCD router along with the EPABX machine, and the price 25000/- is all inclusive of the EPABX machine, KTS phone and 3 FCD machines. but finally he took the money and gave us only the EPABX machine. He has cheated us by not giving what he promised

Francis Mathews

Posted On: 2014-06-06 14:43:44
With out any clause BSNL has deducted money from my Mob. no 9496114793 Rs.43,10,7,5 etc. When I made complaint , authorities said to give in writting then only the refund is possible. I replyed when BSNL is deducting the amount then why they are not asking for a written request from the consumer. If we are sending the SMS to deactivate then also they are not bother to see that & deduct the amout & send the SMS without our permission. Please look into matter at the earliest.

Sandeep M. Patil

Posted On: 2014-06-06 14:10:16
I am Sandeep patil , having Karbonn S1 Cellphone which under warrenty, has give to service center for repair Audio Problem, at Andheri CELL CARE POINT service center,at 25 days working period commitment on 7th april 2014. Till date I am not receiving any single call from Cell Care Point about my cell phone which are deposited to Cell Care for repair.Now Two months period is complited ,but there is no any reply from Karbonn Mobiles.Cell care is one Service job sheet no. KJASPMH484414K268 and told me to make direct communication with I already lost two months of warrenty period in this communication. I want to know, what is the status of my cell phone. Whether I am Get it back in working condition or Not. And what type of action is taken on Service center and Karbonn Mobile for providing this type of cheap level service and harrasing customer by angaging their product which are given for repair under warrenty period.


Posted On: 2014-06-06 11:16:57
No comments no suggestions... TATA DO CO MO guys are just ridiculous, 3 or 4 months back i subscribed re 1 whatsapp before it is 12 they deducted Rs 9 out of my main balance, hardly matters but this time they have crossed all their limits, yesterday at 13:20 i subscribed Rs 8 recharge for 50MB of usage which was valid till midnight... and they dumb people at 9 deducted rs 113 from my main balance even after my GPRS usage is 48.22 MB.. i am gonna sue them because of the messages i received when i was subscribed and the message that i still have GPRS balance before it is 12. Either they refund the whole amount or just face the upcoming difficulties. Help me to resolve these problems and i am not the only one many of my friends are facing the same problem. If here you can not help me suggest me another way but i just wanna go through these stupid people once.

Mahesh Prajapati

Posted On: 2014-06-05 21:05:01
Dear Sir, I purchased two sim card from Idea Cellular which was sold to me by one of their sales agent under the following conditions: 1. ₹200 per sim card cost, total of ₹400 2. ₹99/month billing plan 3. 200 mins free 4. The ₹200 I paid to him for the sim card will be adjusted in the first bill 5. After one month the sim card will be converted to prepaid After few weeks, not even a month, I received two ebills Bill No. 100015984419 - ₹256.95 Bill No. 100015986793 - ₹240.09 I informed Idea Customer via email and via call on 198 and was assured that they shall look upon it. My sim has been disconnected since the arrival of first bill, even then Ive been receiving bills with added amount every month. And now they have forwarded me a legal notice for payment of ₹529.82 I have been receiving harassing calls on my alternate number too. I request you to kindly look into this and help them pay me for the amount which I paid and also the compensation.Thanks


Posted On: 2014-06-05 19:57:12
povident fund not setteled, DETAILS OF MY P.TN/35791/116730

Shampa Dutta

Posted On: 2014-06-04 19:50:43
Dear Sir/Madam, I recharged my Vodafone SIM with phone no. - 9836330498, a few days ago with a top-up of Rs. 100 online but I still haven't received the corresponding talktime on my phone. I made the transaction through Internet banking (Axis Bank). The transaction ID was: INB/107159404/VODAFONE BILLDESK. I tried informing Vodafone where a complaint was lodged on 27/05/2014 against the complaint no. - 1526584132 but a week has past and still no action has been taken. I hope, you will consider my request for redressal.

Ravi Nandan Choubey

Posted On: 2014-06-04 18:27:46
Hi Sir/Madam As I have got a legal notice for my postpaid Tata Docomo mobile connection(Mob#81230184831). Whose dynamic limit was Rs. 1200/- and the plan was 199/- monthly rental. Instead I have got the bill amt 2000/- which was unexpected and I was unable to pay. Please help me out get relief from such concern.

Sudheer Shakya

Posted On: 2014-06-04 12:59:25
Dear Sir/Madam, I request to you that please resolve my complaint. i have reliance GSM connection , before few days i cant attend my incoming calls . i also complaint to Reliance Customer care to Mr Jay Prakash and Akhilesh but they did not give me proper response. i mentioned you my complaint details. Complaint No. 220948692 Date : 1 jan 2014 1:50 AM Mo No : 919312365491 Mr Sudheer Shakya Please do needful help thanks

Monojit Dey

Posted On: 2014-06-03 16:42:48
Hi Actually I am using Vodafone connection from around 6 years. From couple of month I realise that from their side balance has been deducted automatically and when I want to know about the purpose of deduction they just making some rubbish iisue like I have done some download from some paid site. Day before yesterday they made same thing again and when I called them last night they tolled me many excuse and finally said that they will not refund the money which is around 64 and after that last night they again deduct 15 rupees from my account and when I tried to call vodafone customer care they did receive my call.......please help me. Thank you

Manjunath J M

Posted On: 2014-06-02 18:12:52
Hi, With so much frustration & sad I am writing this mail to get the Clear & proper Justice for my case. I Manjunath work for one of the company in sales Job & travel around 10 days in a month to different states. I had a requirement of purchasing a Wi-Fi for my Company Laptop where I cant install any Dongles which asks for any Driver Installtion.With this I started the survey on various available products in Market & finally called a Airtel Sales guy.(Mr.Muniraju-9901597189,DSA for Airtel) When I explained my requirement he suggested me to go for 4G Wifi router which doesnt require any driver installation & also told this will work in all states with available Networks(3g-2g etc). Called him for the demo & he visited immediately within 45 mins & showed me the Router he bought & explained me the features & benefits. The sales person informed that there is a offer going on where a Rs.4000/- router was been offered at Rs.2500/- & there is a big demand as most of the customers are going for router when compared to a Dongel worth Rs.1500/-. As I was in bad need of the devise & also overwhelmed for the discount offered, I immediately booked the 4G-Wifi router on 10/05/14 & agreed for the price of Rs.2500/-.The delivery agreed by the salesman was 12/05 but he failed on the commitment of 12/05 but finally delivered the Router on 15/05 . The first day I connected was on 16/05 & was happy with the speed & connectivity it offered me. When I was in Mumbai on 22/05 for a meeting I decided to carry this Router with me. When I tried connecting using this Router to my Laptop I was not getting any Signal & tied resetting several times & even tried by removing & inserting the sim but there was no signal. Then decided to call Airtel Center to hear a Shock & to know that I was completely cheated. What I heard was that the Router I have was a Single mode & it will not work in any state except Bangalore. Then sent a mail to appellate team of airtel & they saif they will resolve but no resolutio till date,.


Posted On: 2014-06-01 23:06:23
Hi! I had purchased a Micromax Funbook P-362 tablet having IMEI No.V029301304130043364 vide Invoice no. 38344 Book No.192 dated: 09/06/2013 from Sai Electronics, Shop No.28, Pocket B&E DDA Market, Dilshad Garden, Delhi-95 @ Rs.7200/- Unfortunately just after some months, I started facing charging problem with it and I gave to an Authorised Service Centre of Micromax M/s Service City, Shop No. 167/17, First Floor, Part -A, Near Vijay Rattan Chowk, Ambala Cantt.,Ambala-133001 ; Mobile No.09996012643 & telephone no. 0171-2631071; on 29/01/2014 vide their Jobsheet No.N050113-0114-7834467 to get it repaired as it was having a warranty of one year. But, to my astonishment their service is so pathetic that they have not been able to get it repaired till date i.e.after four months. Firstly for two-three months the service centre staff told me that they are not getting the spare parts from the company to set it right then they said it will take more time but till date it has not been repaired.

A Lakshmi Narayana

Posted On: 2014-05-31 16:30:37
i am applied pf on Dec 28 2013,still i could not receive my pf amound


Posted On: 2014-05-30 22:41:03
My MTNL landline has been dead since two weeks. I have a triband-599 WiFi plan. The phone has been dead and the wifi as well. I complained numerous times, on internet, IVRS and in person as well, but no effect. They said the line is cut and they cannot guarantee when it will b fixed. While I still have to pay for the monthly plan. This is absolute negligence of their jobs. My hard earned money will go down the drain for nothing.


Posted On: 2014-05-30 18:37:32

raj sanghvi

Posted On: 2014-05-29 11:15:06
I did MNP from Reliance to airtel.for which i had requested via airtel website after which i received a call from Frontline services PVT limited.they send their person at my place and I paid them security deposit. They promised to get actived within 7days.but now it has been 25days.Sim is not been actived.On inquiring at airtel galary i came to know that security deposit which has been taken from me is actually wrongful.there is no security deposit for MNP customers and details of my cell no. are not shown at airtel galary. I want to file complaint against airtel as well as frontline services private ltd for wrongful commintment of activating within 7 days and even wrongly taking security deposit of 300rs and still not activating connection.

Manav Kumar

Posted On: 2014-05-28 15:14:15
Dear Sir/Madam, I am here to bring in your notice a serious issue concerning BSNL subscribers of J&K state . In a brazen violation of MNP regulations made by TRAI in 2009, JK BSNL is openly denying change of service provider to its customers. The helpline no. 1900 remains all the time in a default mode and doesnt answer to any of the calls. Moreover SMS sent via postpaid numbers to 1900 fails all the time without generating any UPC code. Please resolve my issue..

Yeasin Ali

Posted On: 2014-05-26 16:03:18
Many offer call is coming on my mobile phone. I have already activated DND. I called customer care three times. They told me that, problem will be solved within 24 working hrs. But I am still suffering.

Advocate Arpit Oswal

Posted On: 2014-05-26 11:14:37
Complaint regarding Tata Docomo Not Registering the complaint and not refunding the balance wrongly deducted nor crediting the balance of the recharge as per specifications provided.


Posted On: 2014-05-25 14:34:24
I have been facing a problem with the voice mail service (VMS). The representatives provided with the wrong information on 15 December 2013 (SAying that the service does not work on my handset. Following which i did not continue calling the care executive. now i have learnt that there is no such problem in my handset. Thus, i called the representatives on the following dates. 20 may ( 24 hours asked for solving the problem ) 22 may ( 24 hrs asked for solving the problem) 23 may (24 hrs asked for the solution) an And the 24 hour deadline does not seem to worry the people much.


Posted On: 2014-05-24 18:56:32
Dear Sir / Madam Re: My Airtel Connection No. 9748756569 This is to inform you that against my aforesaid Post Paid connection I was having your Scheme (Kolkata New Zero Rental Plan) earlier and I used to get your Bills within the limit of Rs.300.00 with Zero Rental Charges. All of a sudden I got a call from your customer care for a Scheme I-Phone Pad (within Rs.300/-) but I find that after my Bills are coming more than Rs.300.00 and upto Rs.800.00 per month with your New Scheme Plan ,iphone 600 offer Rs-or Rs600.00). Then I stopped using the SIM Card (I have taken out the SIM card from my Handset). After that I was getting your monthly bills without making any calls thru the said SIM (Mobile). After that I got your Bill amounting Rs.2365.00 and taken up the matter with your Customer Care (Mr. Iqbal) and he advised me to pay Rs.1365.00 instead of Rs.2365.00 vide your letter dt. 24.04.2014 (copy enclosed) and accordingly I have made the payment by cheque vide your Re


Posted On: 2014-05-24 14:12:17


Posted On: 2014-05-23 16:10:47
Dear sir This is to notify that I have been using reliance GSM number and very unhappy with the customer service and products. My number is 8468887028. I had my GPRS/ 3G pack activated ; still I was charged for internet usage. And most of all, this is not the only once. I have been charged for internet multiple times. This is happening very often now. And every time I call customer care , I get the same answer that server is down and we are unable to pull the details of deduction from your account. please call after 1 hour. I will keep calling customer care for 24 to 36 hours for the same issue and get the same answer. I was charged multiple times for vas services which i never subscribed. I contacted Reliance appelette via email. Reliance appellete refunded my money many time but my balance is still getting deducted . I hope u will take any action. Thanx Naresh

pramod kumar yadav

Posted On: 2014-05-20 09:06:00
Sir, A gaming service has been activated on my mobile by idea on 20/05/2014 at 12:32 AM, they activated it without my consent and charged rs 20 for it. On calling the customer care the person at customer care told me that it was a web service and they not handle web service related complaint, when i told her that how i register my complaint she told me this type of complaint not registered anywhere. Sir, because my balance was deducted by idea without my consent why idea not accepting this complaint. Please solve my problem and reverse my balance and do some action against irresponsible and unmannered customer care.

Nisha Bhatia

Posted On: 2014-05-16 20:15:43
I would like to file a complaint against Head Post Office, Hisar against its lackadaisical attitude. I had sent a parcel containing a product worth Rs 1700, through registered post vide receipt no. CH001580235IN to Wonder Chef Home Appliances Pvt Ltd, Thane on April 11. Since the parcel has not been delivered even after a month, I have been constantly asking the PO to look into the matter. I had also filed a complaint in this regard with the PO on April 25. However, other than saying that they are looking into the matter, the PO has failed to give me any satisfactory reply about the status of my parcel. I request the forum to kindly redress my grievance.

Sandeep M. Patil

Posted On: 2014-05-15 15:20:44
dear Sir, I am Sandeep patil , having Karbonn S1 Cellphone which was purchased on 19/08/2014 from Vijay Sales which was given to service center for repair Audio Problem,which is under warrenty,as per JOB SHEET NO. -KJASPMH484414K268. ASP CODE-KJASPMH484.on 07/04/2014 at Andheri CELL CARE POINT service center, on commitment of 25 days service period. Till date I am not receiving any single call from Cell Care Point about my cell phone which are deposited to Cell Care for repair. They are not giving proper respond to my complaint. the given Karbonn Mobiles customer care no. is also not taken my call.


Posted On: 2014-05-14 09:49:08
Dear Sir / Madam, I am harrassed from the past 1 year. In the month of November, 2013 all the 30 days of November my landline was dead and inspite of repeated complaints ( thru. internet and phone calls ) nothing was done till 30 days. I was made to visit the Mira Road telephone exchange even after lodging complaint. WHY ? Again after some months say 2 or 3 sometime around Fenruary or March , 2014 again my landline was dead and inspite of repeated complaints ( thru. internet and phone calls ) finally after some 10 to 12 days it was restored. Again now my landline is dead from approx. 10 days and nothing has been done inspite of complaints ( thru internet Docket No. 8795 see below ) Please look into the matter and do the needful, Yours faithfully, Allwyn Furtado.

Chirag Khaitan

Posted On: 2014-05-13 23:52:20
Dear Sir, I am having 2 connection of Reliance Telecommunication Limited no. +919830311001 and +919874211001. I am having bad network at my office address i.e., A4 Ground Floor Nilachal Apartment 118 Canal Street Shree Bhumi Kolkata 700048, I have been constantly submitting written complain at Reliance Store and over telephone to the Customer Care since January 2014 but the problem has not been resolved till date. I have been constantly trying to put across my point to the Reliance executive that I am incurring business loss due to network issue as in my cabin there is no network and if my customer or client calls me they can't get through me so they do not place order. I have also had to lose an export order as my client couldn't get through me. I had requested them that if they cannot resolve the problem they should return my money or install a network repeater to improve the network. Sir you are my last resort so I am requesting you to please look into this matter and HELP ME.

NEHA Christian

Posted On: 2014-05-13 15:06:04
vodafone company-I had done recharge of 249Rs of 1GB 3G.But they deducted my 800 MB ,even though i had not utilized it.I registered a complaint and even called customer care,met his manger but they are not willing to listen to customers view point and keep on reiterating their own position on the matter.On top of that they are misguiding customers and say that there is nothing called as registration number.And on calling appellate officer someone else spoke on his behalf and mentions nothing about appellate readdressal form.They stick to their position adamantly and conveys that nothing can be done from their side.They also added that you cannot meet the appellate officer and that we do not entertain customers personally.

Raj Kopade

Posted On: 2014-05-13 14:08:10
Airtel telecom deducted my ₹350 prepaid balance and not refunding it and giving reason I have used internet and I didn't used. I recharged and with 5 hours my balance becomes ₹0 ( zero). Please help

Sunil Jerald d souza

Posted On: 2014-05-10 08:44:05
Respected Sir, Our Land Line number 08242295711 out of order due to stolen over head cable from Nov 2013. We already informed to the JE of Kinnigoli exchange , GM of Manglore Telecom and CGM of Banglore. But still no positive action was not taken by anybody. We are getting monthly telephone bills in FEB 2014 and APR 2014 . Customer Id 4012557995 Account Number 9026399855 Phone Number 08242295711 Total Due amount 589 as on 05 Apr 2014 I sent so many e-mails to the BSNL officials and i got only 3 replies , which were not satisfactory.Instead of installing new O/H cable Kinnigoli exchange JE sent us a letter, that they were unable resolve our issue. we don't have any active mobile networks in our area and WLL also not reachable due to the lack of signal. My parents were senior citizens aged 65 and above.Instead of resolving the issue the JE of kinnigoli exchange pressurising to cancel the connection to avoid generation of monthly bills. Regards, Sunil Jerald D Souza ( S/O Raymond D Souza)

Anand Mahure

Posted On: 2014-05-09 14:03:30
Airtel has charged all my postpaid wrongly on 3 nos. I tried to contact them many times & in many ways but no use of it.

Ananya Chowdhury

Posted On: 2014-05-09 11:44:38
I'm a victim of fraud 3G mobile tower installation.tower company's name- Afcons Infotech ltd.Need urgent help.Kindly let me know what are your procedures to file the complaint.

chandramouli chakraborty

Posted On: 2014-05-07 22:37:47
This is to inform that an unauthorized call came on the following phone number: 9804796059 User:Mrs Pranati Majumdar and subsequently Rs.97 was deducted from her account balance.Called up Aircel customer care but no suitable answer was conveyed from their end.hence I would like to request you to intervene and resolve the matter at the earliest.

Melvyn B Thomas

Posted On: 2014-05-06 19:33:06
incorrectly charged for service not provided by bsnl.....repeated attempts at calling customer care go unanswered. The service which had been activated without any confirmation by me, has now been deactivated however executives say they cannot return the money cut from my account. Kindly help

Alok Bansal

Posted On: 2014-05-06 18:43:04
I am having a corporate plan on my number but vodafone had activited some other plan on my w.e.f Oct' 2013. I have complaint to their customer care and their nodal officer but they are saying that it is against my request through an SMS. But i have never sent any sms to them. This has happened previously also. They had activated some STD pack which i had never requested. They accepted their mistake and gave me a refund in early Oct' 13.

wasim sharieff

Posted On: 2014-05-05 19:23:03
Please see the chain of mails below. Again the same problem has happened and it is communicated to Airtel with the interaction ID 1494730587. But again I have been charged unnecessarily without using your 3G services above the free limits. Last time also same thing was happened and it is communicated to me that the mistake is from Airtel & it will not repeat in future. On 30 April2014 I have not used 3G above my 1gb. Look into it or I need to raise a complaint in consumer court. So that it will not happen in future. Also advice me how disconnect the your services. Thanks & Regards ______________________________________________________________________ S Wasim Sharieff Senior Consultant | Technical Illustrator Lead - Quality Team Capgemini "India" | Banglore Mob.: + 91 99 720 99775 Email: People matter, results count. _______________________________________________________________________ Hello, Can you please tell me what was th


Posted On: 2014-05-05 15:02:42
Dear All, I have reinquired at charkope web word.Now Mr.Nitin (8767376707) from Charkop reliance web confirmed me that my no. 7498538505 wont get convert to prepaid unless I pay my so called dues. Dues means amount which is pending & not paid is called Dues. From last 4-5 months I have been doing follow-up & paying all my bills on time & before due date. Every time I have paid bill amount I have been promised my reliance executive, that my postpaid connection would be cancelled immediately. This story was from last 4-5 continue, I have all the proof, also mentioned all your executive details whether from call centre or web world. I dont what type of service you have been providing to customer who is having relation with Reliance from last 6 yrs & with all bills from last 6 yrs paid on time. I have just thought of convert my reliance No.7498538505 from postpaid to prepaid as I was not using more than 3-4 hrs in a month due to my busy schedule. I have been using this connection from last 6 yrs & now continue with prepaid. I have been paying Rs.895/- every month average as its postpaid connection & I have to pay even though daily usage or not. So I have decided to convert this number from prepaid. I have tried my level best from last 4-5 months to convince Reliance communication just a simple request, which turned into complicated matter. Every time new story has come up with new issues. No senior person or concern person ever tried to know the reason & background. Rather Reliance official are busy in collection of money. Just imagine a person from reputed reliance communication assuring you to pay bill & services of postpaid will be stop immediately after payment. Till date my No.7498538505 not converted to prepaid even after paying all bills. Every time I pay bill my postpaid connection not stopped so not able to use prepaid also. I have been doing follow-up now very irritate with reliance behavior. I hope this mail will resolve my query & any educated reliance official whether senior or junior, understand my query & convert to prepaid. Why should I pay Rs.421/- amount as my connection not cancelled by reliance even after payment. Regards, Sachin Sawant 9819859540

Arpita Saha

Posted On: 2014-05-04 13:48:36


Posted On: 2014-05-03 21:46:32

Sweta Saxena

Posted On: 2014-05-02 15:11:50
I purchased a beetel 3G USB modem 7.2 BG64 in September, 2013. And since the day of purchase it is creating problem. Every time whenever i connect it, it shows different different error and gets disconnected. I have called customer care many times and every time they suggest me to go to service center and service center people say that there is no problem in the USB modem and i need to change the connection. I have tried using different different connections but the problem remains the same. I have tried contacting beetel through phone and email. once they refered me to service center but service center people said there is no problem but problem persisted and when again i tried to contact them over email or phone there was no response or i was said that they cannot help.

vineet kumar

Posted On: 2014-05-01 13:42:50
This complaint is against AIRTEL. Their collection agents are harassing me with disturbing calls and rude talk. I was wrongly billed for internet data usage and also Late period fee. Thr airtel appellate office said that they are sorry for the inconvenience and will wave off the amount in 24 hours. It has been 3 days and they havent waved off. I have paid my monthly bills regularly. Please help me. I am fed up of their collection agents and want to lodge a court complaint against airtel who are doing nothing to stop this non sense

Ajay Samudra

Posted On: 2014-05-01 10:33:16
Aircels inefficiency or carefully strategized methods to overcharge. Aircel does not provide any warning to consumers that they have exceed the free quota & being charged exorbitantly now. They do not give warnings such as Airtel, who warns even in free quota. 2.Aircel sends a warning only when the consumer is nearing his credit limits. When the shocked consumer demands to know Aircel personnel have no clue. They simply ask the consumer to wait for the billing and pay up without any clarity, to avoid disruption 3.When the hapless customer is confronted with a situation wherein he is charged seven times his usual bill he decides to wait for the bill to come even at the cost of not decides to wait for the bill to come even at the cost of not being able to make any outgoing calls because he wants to know what caused the excess billing. Then Aircel goes ahead and cuts the incoming services also ! Consumer then gets messages wherein he sees his UNBILLED AMOUNT actually increasing !!

Vishesh Lamgora

Posted On: 2014-05-01 05:07:17
Sir/Mam i was customer with Vodafone over couple of years and due to bad services i chose to port my no. to airtel now vodafone already accepted my porting request and i got a message from Vodafone that my porting reqest dated 21/04/14 has been approved and on 24/04/14 after 11 PM my services from Vodafone stopped then I replaced my vodafone sim to the new Airtel Sim and till date(01/05/14) airtel has not started providing me their services airtel vendor told me that there might be some problem with my sim card hence he issued the second new sim card to me but still its going to be more than two days i have not been provided with the airtel services this is extremely painful and a feel insult and disgraceful because i am not able to make call to any body about over a week my all office works are stooped my office cab is not able to pick me up i have to pay Rs100 every day to the autorickshaw to reach my office on my own, they have made my life hell,even airtel officers don't tell me


Posted On: 2014-04-29 18:48:10
i am having post paid number of vodapfone 09768167929 where i was using 1 gb internet package but i requested to upgrade this to 2gb for that i contacted vodafone on 198 and vodafone official confirmed me that it will charge me 700 only (250 for 1gb and 450 for 2gb) but in actual billing vodafone charged me Rs 2240 for 3GB internet charges under heading CAP_1050_30D_R_Promo_3G = Rs1050 CAP_750_30d_R_promo_3G = Rs 750 C_V_250_30d_R1gb_FU_3G= Rs56 C_V_450_30d_R2GB_FU_3G= Rs348.39

Abhishek Ghosh

Posted On: 2014-04-29 09:47:08
I'm Abhishek Ghosh from Kolkata. I knew that aircel is reputed telecom company. But Unnecessary deducted balance for value added services without my permission on 29th April 2014 my no is 8296855114.

Mohit garg

Posted On: 2014-04-28 20:41:57
R/Sir, I Mohit has purchased 2 postpaid conections with no. 9355151121 and 9355151120 from Reliance india Mobile last month. But this month when i received bill of that conection it found to be of 2 months. I went to reliance office tohana and enquired about this , they said that they can't do anything in this matter as the bill is sent by company,there is no role of local office in billing. Please take action regarding the company and solve my matter.


Posted On: 2014-04-28 20:23:45
R/Sir, With due respect I want to convey you that I am using a sim card of Reliance India Mobile with No. 9017361756 from last 5 years. Now i am feeling many problems in using this network so I want to port my number in another network, for this portability I need porting code from Reliance for which I am requesting from last 6 months but Reliance is not providing me such code and I had complaint regarding this to Reliance's customer care many times but no solution is done till today. Please help in this matter.

Barun Haldar

Posted On: 2014-04-28 12:25:54
I have some complain about vodafone company....i have two numbers of vodafone postpaid connection,9051806222,8017095444... (1) vodafone plan was of rs.99..and COMPANY CHANGES IT TO RS 149 WITHOUT NOTIFY ME NOT BY SMS NOT BY EMAIL... (2)....i rceived a call from9836152271 about activation of a intternet pack of rs.30(500 mb 2g data for 30 days)..i requested to activate it for 8017095444,,,BUT SHE ACTIVATED IT ON 9051806222...COMPANY DID NOT GAVE ANY DISCOUNT INSTEAD OF I HAD TO PAY IT FULL THOUGH I DIDNOT USE A SINGLE KB AND DEACTIVATED ON THE NEXT 3RD DAY OF ACTIVATION.... (3)....FOR ITEMISED BILL VODAFONE DIDNOT CHARGE TILL NOVEMBAR 2013 AND FROM DECEMBAR COMPANY CHARGE RS.50 FOR HARDCOPY AND RS.25 FOR EBILL...

Arnab Basu

Posted On: 2014-04-27 16:26:16
An amount of rupees 5 has been deducted from my Aircel number on 18.04.14 by saying that I have downloaded such HUNGAMA pack.But I did not do it.I contacted them again and again,but they said that they can not return the money. Same thing happened with me about 3 or 4 months ago i.e they said I have downloaded same HUNGAMA pack and 5 rupees was deducted. That time as soon as I informed them that I have to go to the Consumer Forum,they gave back the money. But this time they are saying that they can do nothing. Sir,I am not an uneducated,I am doing M.Sc from Jadavpur University.I know I did not downloaded anything.Moreover,last time they returned me the money though they said at first that I have downloaded.It is clear that they are doing such cheating with their customers. Rupees 5 is not the matter,but the harassment does. Same thing is repeating. I have faith on you,please do something.Thanking you


Posted On: 2014-04-27 07:35:59

Sanjay kumar

Posted On: 2014-04-25 11:11:18
Rspected sir/ madam I purchased a tata docomo dongle in advance rental from tata docomo store in sector 11,12. The person who was dealing told me dat u need to pay three month advance rental and after three month u can continue it or can close it. So as per conversation i told him to close my a/c after three month but the connection kept continued. I reminded him for the same yet it happened. Now after six months I am getting threatnjng call from delhi that a case has been filed against you will you deposit the bill or not .... Please look into the matter. Pradeep store keeper tata docomo - 9034188047 Unlnown person from delhi - 9958826958

anupma singh

Posted On: 2014-04-25 03:29:46
My vodafone num 8988029524 was charged incorrectly by rs 99 against the service SHOTFORMAT_DWNLP_99...first of all I have not downladed such service and second more intresting thing is that there is no such service available in my phone...Even I vave ao many timea to vodafone company rrgarding the incorrect charges but they are not able to justify yhe charges


Posted On: 2014-04-24 09:42:23


Posted On: 2014-04-24 09:34:05
Respected sir/madam Please help to solve my PF issue as I have rcvd 43169 RS (30234+12935) but deduction amount is different from rcvd . please check below deduction details & help to understand PF details. Hope you help to sort out this on urgent basis . Amount deduct in salary slip is 1599, but in PF passbook its showing 749.rcvd amount different from deducted amount. My query is just for the rcvd amount less then deducted amount . I have ask for all salary slips since last 6 month but nobody response from MAQUIRE. NAME-KAUSHIK BHATT PF NO- GJ/55987/0058 PAY ROLL -MAQUIRE HR SOLUTION Contact 8511547592 Period 02nd Feb 2011 to 08th May 2013 PERIOD DEDUCTION Mar-11 749 Apr-11 1444 MAY -2011TO DEC-2012 1599 JAN-2013 TO MAY-2013 749

Rajan Anant Malbari

Posted On: 2014-04-22 17:37:40
I am unable to send messages from my Vodafone Card bearing MSISDN No. 9172333786 of Mumbai Circle. I have complained on customer care but of no use. I want to port the said number to any other service provider but vodafone India is not allowing me to do so by putting restriction on me for sending messages. Kindly take appropriate action on the same.

Arvindkumar Nishad

Posted On: 2014-04-21 16:12:32
This is regarding receiving vulgar messages from 1st April2014 from ( AZ-NDAROT)Airtel Network. So far i have received more than 40 messages . i had inform airtel about the same . but they have not resolved the said problem in given period . and still am receiving this vulgar messages. Without my information they have activated this service on my cell network even after i have DNDC register on my network. i have made many calls to them to stop this messages but they have not done anything as yet.As i am married person its very difficult to even leave my phone at home as anyone can see those messages appearing on my mobile screen. requesting you to help me with the same. My complaint no to airtel -RDRGE 50404047330

manish pandey

Posted On: 2014-04-21 13:04:00
I chang port from idea to vodafone and pay all dues to previous operator but they disconnect my phone for balance bill. I produced slip of payment but they still not started my service.


Posted On: 2014-04-20 08:52:14

Ritwik Mitra

Posted On: 2014-04-19 22:06:49
I want to complaint against vodafone india. I do not get service for which i pay. But they continue to charge me for the same. I registered a complaint for them but no action was taken. I have been told to cooperate as they cannot provide for indoor network coverage at my location. But when i ask for discount i am being asked to cooperate. No action or service is being provided by them and they continue to charge me the same amount.

Tarun Ahlawat

Posted On: 2014-04-18 15:02:15
I have a Vodafone Postpaid number having fixed rental 199 + 250 (1GB 3G internet). On 23rd March 2014, I requested for an additional 1GB 3G internet worth Rs. 250 by sending SMS. But I got the following reply "Your request for ADON pack cannot be processed since you are active on Unlimited Internet pack". So, I had a talk with Customer care executive and got the same reply from him also. So, I got another ADON plan 300MB 3G internet worth Rs. 100 activated as suggested by customer care executive. But, in my current bill summary, I am charged for both ADON packs 1GB and 300MB. Now, the company is not willing to revise the wrong bill. I got the reply that the 1GB ADON pack was also activated on your number and you are billed correctly. If 1GB Adon pack was activated, then Why was I misinformed via SMS and by customer care executive and another ADON was activated. I do have the "Service cannot be activated" SMS with me as a proof. Please help me revise my billing amount.

Nihar Koner

Posted On: 2014-04-17 17:12:09
I am sene a mail to airtel for landline plan change. Airtel sent me about which plan we want then I reply mail with plan confirmation.But after changed my plan we showed that this is not the exact plan which we want. I am mail again but airtel not change my plan.Please take this case.


Posted On: 2014-04-17 11:50:25
I purchased 2 plans from Matrix Cellular from their Bangalore Airport point of sale. They obtained credit card copy and payment authorization signature from me. The tariff they told me at point of sale was very different than what they sent later in email. They are not confirming whether this is the best tariff they could have given for my country of travel. I traveled to Philippines and they gave me call rates of UK. Later they sent 2 different emails one with plan details of UK and other for 'confirmation'. Basically they gave different information on different sources and I dont think they applied the appropriate rate. Consequently I got bill of 10k which was 4-5 times of the call rates they told verbally me at the point of purchase. This is deliberate tactic to foll the customer and once they have 'confirmed' apply arbitrary call rates on international roaming.


Posted On: 2014-04-16 18:26:18
On 11 th April without my knowledge how can Vodaphone provide a new SIM to an unknown person of my running SIM n number? Mobile activity received call in my mobile 9830729700 which the registered mobile with 525321402 at 1:06pm received SMS regarding some service request number (which is NOT done by me or my family)SR1504382982 would be processed by SATERTURDAY 12 April 9am at 7:11:24 pm received SMS regarding SIM replacement request at 7:42:16 pm and it got inactive immediately Called 198 at 7:50:00 pm to stop the request and the Vodafone customer care also, but it has been replaced by that time already and provided to someone else without my identification / presence I am in Singapore and all the ID proof is with me only. My account has been hacked after this SIM change and within few minutes I Lost 7 lakh INR throgh mobile banking. ICICI BANK I want case against Vodafone for my loss. To compensate my loss of 7 Lakh with Fixed Deposite interest and compensation

Iswar Dayal Sagar

Posted On: 2014-04-16 14:27:35
Yesterday forty rupees has been deducted by AIRCEL from my phone balance. I called many times yesterday but each time they told that call after 24 hours. Today my call is not reaching upto customer care.

Udayan Ganguly

Posted On: 2014-04-16 13:47:22
Dear Sir/Madam, I regret my decision to get a cellphone SIM card and forex card from Matrix Cellular International for a US trip in 16-Jun to 9-Jul. As a summary, 1. On the forex card, my forex card with loaded with 50000 INR 2 weeks late (for my 3 weeks trip). This added a cost of 4392 INR extra as a direct consequence of Matrix negligence. The money was finally not returned in full even after 2 months (details emailed separately). 2. On the cellphone SIM card, I have an outstanding balance of 1696.51 INR after paying a total amount of 12000 INR. If I need to pay Matrix (1696.51+ fine=3091), I believe that Matrix too must produce the outstanding payments (4392 INR + fines) for non-service of contract to me. I hope you can help me. Please advise. Thank you! Udayan Ganguly Matrix Cellular (International) Services Pvt. Ltd. Kalpesh Tankaria ( Neeladri Dey www. Tel: 022 39520000, Mob: 9820081705

Bijay Kumar Biswal

Posted On: 2014-04-16 11:52:57
Dear MD.Imran, Received you mail regarding payment of Rs 767/-, but still I am not using that number since activation, So I request you , please de-activate my Idea Number -7694010611 with Immediate effect. The balance payment might be ignore.. Thanking you. Bijay Kumar Biswal

Rahul Mhaske

Posted On: 2014-04-11 14:41:45
Hello, I have purchase one mobile from shop called Kailshdeep communication, pune....The price they gave me at 8500. When i go there next day they told 6500 price for the same phone. they have almost cheat me for 2000 rupees. How we can go about this.

Rambabu bairagi

Posted On: 2014-04-11 14:08:03
My PF no and Name is missmatching in the record of EPF portal. To do correction it is not taking any responce from personal staffing solutions. plot no-160,c sector office ayushman hospital sahpura,Bhopal. Kind do help for the same.

vijay agrawal

Posted On: 2014-04-10 11:36:07
Sir/Mam, i am a regular user of tata docomo company &i was using a no. 8109311201 since last 5 years.. day before yesterday i.e. on 7/4/2014.. company has terminated my number and told that i was not using that number, in fact it was used get recharged of minimum 1500 in a month... and they are not accepting to swith it on again......even my sim is also of tata company from last 5 years,.... yesterday i was there to get a work of 500000 which i lost due companies fault... as my number was not in use....kindly file a complaint against tata docomo company for injustice done to me.....and save me.... thank you

Rohit kasture

Posted On: 2014-04-09 14:48:59
Hello Vodafone, Please let me know why am I being charged for this downloads?? I have not downloaded anything of this sort. Please address this on priority. download of shotformat_dwnlp_9, d2c_ndtv_valuepk_1 and animation_download which was downloaded through WAP on your Vodafone number has been levied correctly in your invoice dated 05/04/2014.

Suresh Gurule

Posted On: 2014-04-09 13:55:11
past two months I am unable to get the sim replaced and after paying my monthly bill for my mobile no.9819180707 . I had been to Vodaf Mini store at Mulund East during my first instance when I gave my ID proof the Agent told me that the printer is not working hence I could not get the sim replaced. Next week when I had been to the same store I checked whether his printer with scanner is working, the agent told me yes it was working so when I gave my id proof he asked me to fetch the photocopy of the same for which he wanted me to travel another km and thus I was refused sim replacement by the agent.Couple of days when I logged my complaint on 198 I was told that the SIM card would reach my home so I waited for 2 days but the courier never came. Again I called at 198 and inquired about the courier for which the agent said it could not be processes. This info was know only when I had called.Then it was suggested to go to other Vodafone store in Mulund East but could not get it.

Avijit Chatterjee

Posted On: 2014-04-09 13:17:31
Sir i was frauded by a leading tower company whose named is Sintex Infrastructure Pvt Ltd. Sir pls help me out what are steps for getting my money which i have give for the mobile tower installation in my land.

Linto VJ

Posted On: 2014-04-08 22:44:31
vodafone charging me Rs.99 for a content shotformat_dwnlp_9 which they claim I downloaded on 21.3.14. But I didn't downloaded any such item. Customer care is no help, and trying to justify unnecessary charges.


Posted On: 2014-04-08 17:01:58
Bsnl no 7588189592 Transaction Ref No IGS9050342 for Rs.109.0 on 08/04/2014 10:30:35 not balance


Posted On: 2014-04-07 15:06:18
8449717905 we close my number in dec-13 but not give my refundable amount till now this is IDEA number


Posted On: 2014-04-07 11:25:44
Dear Sir/Madam This is a complaint regarding Reliance Communication I had purchased Reliance Connection in the month of March 2014 in Ballabgarh (Faridabad).I am Coming From Airtel to Reliance for Better Service. After few days connection got disconnected, when I enquired with the customer care, they reported me that my address proof verification is pending. I have given My ID Proof 6 times. But our Retailers, Distributor and Reliance Regional Manager all Persons have not help me. I am Very disappointed about this. Plz lock my complaint and Do something against Reliance. My No is 9971807180 and its my Business Number. Subhash Yadav H.N-1259,Subhash Colony Ballabagrh,Faridabad Haryana-121004 Cont No-9971137144

Pragnya B

Posted On: 2014-04-03 02:21:31
I am using Tata Docomo telecom services on my phone, and I recharged my phone on 17/3/14 for Tata Docomo 3g Internet package of Rs128. My recharge was shown to be successful, but I did not get any 3G network on my phone. There is not even consistent 2G network. I called and asked their assisstance several times, even went to their service centre, but all in vain. They keep stalling my complaint, and whatever technical assisstance they have provided have been of no use. Its 3/4/14 today and my plan expires on 16th April, and till now I have not been able to avail any services. I am really frustrated and convinced that there will be no assisstance from the Tata Docomo, hence I am lodging this complaint. I request you to kindly look into the matter. Thankyou

Kishan Singh

Posted On: 2014-04-02 13:58:36
Dear Sir, I was using Vodafone Postpaid no. 8586076617 but now this no. is not in use. I requested several times to vodafone customer care to deactivate the no. permanently but they are not doing so. I am receiving monthly rental bill continuously. Without any use I paid today That Rs. 580/- on 02.04.2014. and again requested for deactivation. After requesting, I received a call from Vodafone. They informed me that they can't deactivate the no. permanently. They asked to go to vodafone store. That I also did earlier but no use. We request you to kindly look into the matter and get it disconnected. Thanking you Kishan Singh

Ram Avtar Gupta

Posted On: 2014-03-31 13:00:50
Dear Sir Earlier I was customer of Airtel since 1997 till Dec'13 then i port this no to Vodafone due to non availability of 3G facility with Airtel. I had visited Bangalesh on 28th Mar'14 on an official visit& activated International Roaming for which I deposited Rs. 3000/- as Security. on 29th Mar in the morning Rs. 5000/- also deposited. Then on 29th Mar evening in Bangladesh all my services were stopped by Vodafone bcoz till than my billing amount became abt Rs. 14,488/- by giving a simple sms. If they would have initimated me over phone call then i can make arrangements to deposit the money. Sir, I am working in a MNC as a Vice President & Rs. 10,000 - 20,000/- is not meaningfull for me when I am touring for such a big company. With such a long period with Airtel, I never faced this type of problem even when i travelled to many countries. Due to this i have incurred loss of Rs. 3 cr due to this bullshit service by Vodafone We request you kindly look into the matter & oblige.


Posted On: 2014-03-30 09:26:43
My self Akhilesh, I am user of reliance GSM postpaid Mobile No-9022342805, before 3 years. As per your information I have apllied on reliance gallery for migrate my this number post paid to prepaid, I have also paid total outstanding bill aginst this number. Still this is ten days over but they are not migrating my number in prepaid. They have told that it will take 5 days.Now they are also telling to pay 400/- Rs . I am disappointing from reliance service.Customer care service is also not replying properly. So kindly take strict action against this company.


Posted On: 2014-03-28 16:28:08

soneram dhakad

Posted On: 2014-03-27 20:33:58
mera tata docomo mob no. 8109910780 se 26.03.14 ko 12.o'clock per 237 rs deduct company dwara kat liye gay hai. jab ki mere dwara kisi bhi prakar ki service activate nahi ki gayi hai. plz refund my bal. Thanks

Kishor Bhomte

Posted On: 2014-03-27 15:20:38
Dear Sir Since last two months i have done recharege of Rs. 101 of Air Tel 3G twice in the same month that is on 25th February & 16th march i have even received the sms which i have saved in my mobile for refernce purpose & when the net was not working after recharge also i visited airtel customer care dept Borivli west to resolve the issue but Air Tel executive blame it on me only saying that the air tel recharge of Rs. 101 is not in use now and she told me that you should know before recharging your mobile that plan is working or not. I mean how would i suppose to know which plan is working or not. for both time i recharge it online through net banking and it got deducted also from my account. how is that possible if plan is not working then it shouldnt be on your website and if its there then while recharging it ther should be some error or the procedure should have stopped there only but inspite of that the money got deducted from my account. please lookin for your feedbck


Posted On: 2014-03-27 15:14:19
I am using vodafone 3g internet pack. In everymonth billing they charge Rs 99 and Rs 15 for shotformat_dwnlp_9 and animation_download respectively. When i called customer care they dont accept it as wrong billing, they force me to accept i downloaded. but i never downloaded any such items. please help me getting that money waived. Regards, Naveen

mamidi srinivas charan

Posted On: 2014-03-26 12:20:17
Dear CRF, as a tata Docomo customer i faced so many problems because of their bad customer care support. issue1:: they cheated and told lies about 3G internet in Mysore issue2:: requested for my plan change in the month of dec 2013.but they did't changed till i asked in feb 2014,they charged the same ammount for the month feb though it is their problem. issue3:: barred my out going because i used internet beyond the limit, with in minuts i paid the amount, but they took one and half day to activate my out going fecility. i contacted them more then 6 time with in these time. most of the times basic leval reprasentatives provide 99% false information and if i asked again and again they forward the call to next leval person, they simply start argument and finalizes that every thing is our problem. earlier i used BSNL, through the carrier idid't faced this kind of problems. because of this docomo my time and mony was wasted. please look into this and iam always ready to provide any kind of information at any point.

shubham sinha

Posted On: 2014-03-26 00:23:07
unusual charges by vodafone for downloading, well i have net pack activated. detail are as shotformat_dwnlp_99 rs99 d2d_mgossip_pack49 rs49 shotformat_dwnlp_99 rs99

Akhilesh Maloo

Posted On: 2014-03-25 16:47:10
Jian Collection,Shop near by Khar station. Shop keeper had sold duplicate charger(Iphone) which does not work and when i went to return it shop keeper refuse to take it back.He says our job is to sell things you should be aware if it works or not.He is a cheat and extorting customer.If he had told while selling that it will not work what he was aware while selling the product i would not have bought the produtct but he says you should be aware on this.

Gurucharan Aggithaya B

Posted On: 2014-03-25 15:49:08
Issue with Airtel Voice Service @ our apartments, No Airtel signal is most part of our apartments which is a deficiency of Service. I have been an Airtel subscriber for the past 9.6 years and my Airtel account details are as mentioned below: Account Name: Gurucharan AB Mobile No: +91 98804 11044 Relationship No: 105-100601821 Every time I need to make a voice call I need to come out of my flat and wait for the signal to catch up for making the call. Our apartment being in the center of Bangalore city, this kind of service from Airtel is unacceptable and need to be addressed. Regards Guru


Posted On: 2014-03-25 13:30:14
Please see the following SMS I continuously received by your side i.e from TA- DOCOMO.... SMS dated 12.03.14: "Your approx. unbilled usage till today is Rs. 1803.68 & unbilled data usage is Rs. 1800.68 excluding rent & discounts" (Pl see the following Email communication mentioning in { }) SMS dated 13.03.14: "Your approx. unbilled usage till today is Rs. 2375.7 & unbilled data usage is Rs. 2372.7 excluding rent & discounts" It means after giving alert email by my side dated 12.03.14 still I have been received SMS on 13.03.14 of usage of Rs. 572.03 (2375.7-1803.68= Rs.572.02) although the services of outgoing is stopped by you and moreover I also disallowing the Internet application from my phone. Now, this is sufficient proof for me that you and your technology really cheat with public.

Pradip Aich

Posted On: 2014-03-25 10:11:55
I had an Airtel number (9903978099) which I have ported out to Vodafone for special offers. The final bill for Airtel was pending and after receiving a call from them I have paid the amount. The Vodafone service was running fine and after sorting out few Credit limit related issues with Vodafone my number was disconnected without any reason. Vodafone is telling that it is not there fault as the number has gone back to Airtel and Airtel is telling that the number has been deactivated due to port out. None of them are now ready to reactivate the number as it has been left for recycling and I will have to visit a store to get the number if available which I am not willing to do as I have already wasted my time on this. Would request you to take an action as this was not expected at all from such big service providers.

Shibendra Deb

Posted On: 2014-03-24 22:02:40
I currently use tata sky as my television service provider,and my complaint is they keep adding extra features to my existing monthly plan and increase the bill generated at the end of the month.They have added a gaming application to my existing plan which I had not requested,they had repeated similar things in the past as well.Now when I try to cancel the application from the plan I am told that it is in a 180 days locked-up state.I have even talked to the customer care for solutions but they do not seem to be interested in solving the issue. TATA SKY Subscriber ID : 1111116354

Ashok Kumar

Posted On: 2014-03-24 12:50:44
I bought Karbonn A1 Star (IMEI No. 911241600809865) Mobile from KUMAR MOBILES. The invoice details are as follows: Invoice Date: 29-09-2013, I am facing one major problem in this Hand set: 1. From Last 4 month Its Front Camera not work. 2. Loudspeaker not works. 3. Earphone Jack not work. When I approached to your service Centre Shankla Telecom, Gurgaon, They (Costumer Care) told me that your phone will be reach next 15th Days. When My Mobile Already reached 1st times at service center but my phone not working properly. I told to karbonn Costumer Care on this matter many time but I am no satisfied from karbonn service center.


Posted On: 2014-03-23 23:23:10
I had ordered my datawind tablet 9ci on 07-01-14. The booking ID is PM3F38D7DC5C. I recieved the same on Jan 22 but it faulty piece. As per the discussion I had with customer service, I couriered the device on Jan 24th to their service centre which is in Amritsar. The comlaint number is 0122KT2171. I waited for 15 days, then I satrted calling them to know the satus of complaint. They don't recieve the call, neither they called me. Please help me to get me device or to get my money back

Deepak Potsangbam

Posted On: 2014-03-21 02:08:38
Today i called a vodafone executive to clarify some billing issue of a suspended vodafone number of my friend who has been transferred out of bangalore for work and could not take care of the issue. The executive named Praveen, not only refusing to send a duplicate itemised bill to solve the problem, , made a racist comment on my accent and said" please stop the american english and speak in normal or proper english".I am and indian and from the north east but i will not take any racial comment on my look or speech .This has mentally harmed me and i want all possible action taken against such company whose executive doesnt know how to talk to customer and fuel racist comments.This shows how poor the company reflects. I have been a customer of vodafone for last 6 7 years and this is intolerable action. Please assist in addressing this very common issue of being racially discriminated and abused that each northeastener face daily. Awaiting a prompt response. My contact no is9886332715

Shyam Narayan Rai

Posted On: 2014-03-20 12:49:34
Hello Sir/Ma'am, I have a mobile no. 9038025800. Earlier my service provider was TATA Docomo. I have opted for Mobile Number Portability and had ported out the service provider from TATA Docomo to Air-tel in January 2014. I had cleared all the dues of Rs 1111 , Payment mode Via credit card. I have the card bill copy to prove that. Now since 19th March 2014 my out going call facility has been barred by air-tel saying that I have a due amount of Rs. 1107 to settle down with my previous service provider, i.e. TATA Docomo. I had contacted to TATA Docomo via mail and got the confirmation from TATA Docomo that I do not have any outstanding amount which I need to pay. I have forwarded that mail to air-tel but air-tel is not activating my services. Pls look into this matter at the earliest as my work and my personal life is getting affected severely due to service disconnection of my mobile no 9038025800.

subodh kumar goel

Posted On: 2014-03-19 16:56:39
I have purchased a tata walky under life time rental paid scheme in 2007 but now company started a monthly rental of 25/-pm plus taxes. TATA walky number is 64561101


Posted On: 2014-03-19 16:27:01
I am holding two airtel numbers, in which for no-9989790035 I have used net connection for 5 days which costs more than 2500/-. If we use internet cafe daily for 2 hours also it costs not more than 1000/-


Posted On: 2014-03-19 03:00:55
As i am using touch screen mobile, thinking to cross the advertisement which appeared on my screen by mistake I clicked on it. I didn't get any prior notice that it is about some paid service, a message was sent to me saying: "Thanks for downloading Value Pack. You have been charged Rs 99.0 from your airtel mobile account. http://Thanks for downloading Value Pack. You have been charged Rs 99.0 from your airtel mobile account. From:AT-AIRINF" I want an urgent action to be taken on such website owners who are responsible for such actions where uselessly money is dedicated without any information. This is clear cheating by hiding the policies and terms from customers. Airtel customer, Amount deducted from mob: 9729535474

Pupai Bhattacharjee

Posted On: 2014-03-17 23:16:07
Balance from my BSNL prepaid number 9432110833 is being constantly deducted for the last 3 months without even making calls/sms. Presently a balance of Rs.49/- was deducted from my a/c though I am using special power pack of Rs.344/- for making unlimited calls to loacal BSNL Nos. on 17.03.2014.Please refund my balance immediately.

Chirag Bhatt

Posted On: 2014-03-15 16:25:27
I have been charged with Rs.99 for "shotformat_dwnlp_99" as a download charge in my Vodafone Mobile Bill. I also called customer care for more details but they could not help too.

Rohan Prasher

Posted On: 2014-03-14 11:16:17
I got a vodafone bill of Rs. 12600. Its shows data usage of 10000. Upon checking detailed itemized bill, it shows data worth 8500rs used in 1 day i.e. 8th feb'14. I never exceed my free consumption limits. Vodafone offered me 3000 discount as a goodwill gesture for something that I have not used. Please help


Posted On: 2014-03-12 14:36:13
I am having reliance wired landline from more than two years. Of last 8-9 months I donot receive the bill and receive a fraudlent mail claiming i have registered for Ebill. Every time i give a complain after which a duplicate hard copy is recd. I have told them in complaints that if i donot receive the copy then i will not make the payment which they accept. Recently they disconneted my line for the same. the fault being theirs. I have also complained to their appleate authority which also gives false assurances of non repeat of the problem. this time even their appl autho has given me a false email add to complaint : pls help

Abhishek Kumar

Posted On: 2014-03-11 23:42:56
Dear Admin, I am using a reliance cdma number - 9310434321 (Delhi), service provider deducted RS- 30.00 rupee since last six month without providing any information, when i called customer care they did not provide any reason for this. please take proper action for this issue. My alternate contact number is 9313480530. Thanks, Abhishek Kumar 09313480530

avinash mourya

Posted On: 2014-03-11 22:44:17
Mobile no 9028983375 I recharge my mobile with 499 on 24 jan 14 for 2gb 3G data. At the time my balance was 1596.but when I check my balance on 1/3/14 it goes to 0.08. After that I complaint to there customer care ( docket no PBR 12235704) They told me that I use more than 2 gb that''s why I charged from main account. But I still have 2.24 mb in my account (proof as sms and email from docomo) When I ask them if I have 2.24 mb in my account then why I charged from main account. Then they give me another reason -- when data is low then browsing is charged from main account But my simple question is if docomo show balance in gprs account then why there is need to charged from main account. First they have to make data balance zero then they have right to charged from main account. Hope I will get justice from you. Regards Avinash Mourya


Posted On: 2014-03-11 18:22:55
one of Reliance representative named Ravi Ranjan came to my home and offered me 999Rs/Month for 12 Mbps. I called him on 26th Feb for giving initial amount for new connection. at the time he declined to give 12Mbps connection and then i have compromised with 4Mbps.Now i am pissed off by calling him again and again and he will switch off the phone,etc. Now he again promised me that he will be there So i have taken Off from my office and I called him and 2 time and he told me that he will be at my place with in 1 hour. and from 01:00 PM he is not even picking the phone anymore. he has taken 1500 Rs from me on 27Feb.Now Can you take strict action against him. I am really unhappy with Reliance, Please Cancel my Request for Broadband connection and refund my money as soon as possible. Its a kind of Mental harassment and torture to stuck with this guy.

Akshay Agrawal

Posted On: 2014-03-11 17:36:29
I had requested for a change in address in the same locality for an existing internet connection in my name on the 14th of February 2014. This was first first done for an incorrect address despite my repeated mails specifying the exact address. Uptil now, this has still not been done and consequently I have not been able to use any of theor internet services for close to a month. On top of this , they have sent me repeated reminders for paying this month's bill which I have decided that I will not pay as I have not been able to utilise their services becasue of their pathetic service. Internet Connection Details: Name: Akshay Agrawal Request Reference Number: 401636603 Tata Docomo Number: 0200509380

sanjeev bhardwaj

Posted On: 2014-03-11 14:00:20
Sir, I have vodafone posstpaid number. And from last 5 months there is shotformat_dwnlp_99 charges are added in my account which is of 99 rs. and i am not downloading anything. And in one month it is added twice also. Besides it there some other downloads which cost 35 and 15 rs. Amd when i called in customer care they are saying that they can't help from last 5 months. And i have to pay the amount. Kindly help.


Posted On: 2014-03-11 12:34:56
Forceful balance deduction in the name of Video Talkies download by AIRCEL KOLKATA


Posted On: 2014-03-08 19:19:08


Posted On: 2014-03-07 23:52:22
Dear sir, i have vodafone postpaid no-9088186857 this particulars phone bill come unexeptly 1450 rs apparox when i see bill detail found wrong charged by vodafone in one particular no almost 600 to 700 aprox seceral times when i complained to vodafone they rejected(by mail) when visit vodafone store they assured me in solve this issue almost 24 hours but no action taken yet & my due date of payment come 08-03-2014 please help me about this matter regards, ASHWANI KANT JHA

santha kumar reddy.B

Posted On: 2014-03-05 18:23:00
Dear sir, We are a customer of vodafone and my mobile no is 9035033336, and it is the portability number from Tata docomo,and i have 8 serial nos Due to some problem my mobile no has been blocked and that no is our marketing no, there is no credit on the no and it is our important no both the telecom companies are playing with me for my no and iam following it up from one and half year but there is no improvement due to the mobile portability they are playing with me blaming each other now i want my number as it is one of the serial no, I have mailed to all the back end officers but no improvement they are just passing the message Please try to help me out i have lost so much business depending on that phone number as it is our familiar number Please do some thing to get my phone number

Rohit Mathur

Posted On: 2014-03-03 16:21:50
Reliance is harassing me and I am not able to close my numbers 8956025690 and 8055296711.

Octagon builders & Company

Posted On: 2014-03-02 21:17:30
2- Dear Sir/ Ma'am, You guys are taking Rubbish about OCTAGON Builder. do you really have booked a plot with them, I do, there 2/3 phases are Successful completed & delivered and I am one of them and if you people are delivering bad reviews are you getting paid for this Bullshit. Regards Ashish Chitranshi Sr. Engineer


Posted On: 2014-03-01 22:50:30
I have taken idea prepaid new sim card from idea show room (Marathahalli) on 25-feb-2014 by paying Rs.50/- and they given a new sim card pouch on it sim & mobile number mentioned but it not activated again on 27-feb-2014 visited show room then they are telling that which same number allotted to me activated to some other person by them and they are without intimating me anything another number activated to me. wantedly they sold my number and cheated me and they are not responding to me. i called to idea customer care 2 times they are also telling that "do whatever you want" i applied to below mobile & sim number 7026028858 & 8991441428007038245 Regards, v.srinivasa 9742443489

risham jaiswal

Posted On: 2014-03-01 17:32:16
I had purchased an xperia z mobile , model no. C6602, on 16th april 2013. A month back its gorilla screen what they say got damaged internally without my fault , when I went to the service centre at vasai road they just said it wont be covered under warranty and said it would cost rs.13995 after confirming from their system. I posted the problem on Facebook pages of sony india and a person from sony itself said it will be done in warranty free of cost and to go and deposit the product at the service centre but still these people did not agree . I had no other option and so somehow I gathered the said amount of rs.13995 after a month and after reconfiming from the centre I prepared a demand draft of the said amount on the name of sony india pvt. Ltd. And deposited my phone with all accessories and now when everything is said and done they call me up again saying the amount to be paid is rs.16995 . I have been in trauma since I heard the amount of rs.13995

Ajit Haridas Kadam

Posted On: 2014-02-26 16:14:20
I have taken a Airtel postpaid number 3 months back. First month the bill was correct. BUt last month they charged for some GPRS amount which I never asked for, when I launched a compliant they reduced the bill and correct bill was levied. But this month again they charged for some Value added services and GPRS charges, Which I have never used. They have overcharged me and I will not pay for what I have not used.


Posted On: 2014-02-26 13:10:44
I had bought a Mobile Samsung Galaxy S-Duos S-7562 along with an Airtel offer which is 1 GB 3G data for three month and 250 minutes talk time with 250 Airtel to Airtel Sms. I had bought the handset dated on 26th November 2013. But now till date onward i have not get the offer from Airtel. My Airtel Mobile Number is 85839 92179.Quite of time I had call at customer care executive but they had misguided me from the day first. when I had query in first time at Customer care agent they told me this offer activated within 72 hours but offer not been activated, when I made a call in 2nd time then they told me handset purchased 26th November so offer will be activated after One month that means 26th December. But the result is same offer not Activated.

harinder gupta

Posted On: 2014-02-25 16:43:38
i had worked in aircel pvt ltd 4 yrs through third party named evolve . they are not giving me p.f no . they said ur company hasbeen closed.

Priyank Kumar Shama

Posted On: 2014-02-25 09:11:48
The complaint against Spice Service. There is no updated afte 1 month on my phone. Eveytime they are making me fool.

Aditi & Parveen Kumar

Posted On: 2014-02-22 20:43:43
The mobile phone purchased from Karbonn Mobile is faulty and not working and lying in their service centre from more than four months during guarantee period.

jaipal kukreja

Posted On: 2014-02-20 07:49:35
My new MotoG switches off on itself-Moto care not available since last 18 Hrs

Amol A. Gadhave

Posted On: 2014-02-19 22:23:28
2-3 yrs ago i was using tata docomo prepaid sim happily. (9029788336) 1 yr ago company introduce me new plan and converted in postpaid. but didn't bill me as per committed tariff.(on tariff confirmation call i was not agree for said tariff but their executive confirm it and tell me that " you will get waiver for excess bill" for that i raised complaint to costumer care,they gave me waiver in 1st month and again charge me excess bill, i raise again complaint to customer care, online complaint also at (listen@tatadocomo, & alpalate@tatadocomo)but they didn't reply favorably or sumtime no reply was given. & force to convince me for bill payment. after that they disconnect my no also. and now irritating me by asking for bill payment. they call me and once their recovery executive uses abusive words to me. they were calling to my family members also for recovery. now recently i have received 2 times advocate notices. plz help.

himanshu agarwal

Posted On: 2014-02-19 16:04:33
mobile outgoing barred basis unusual inflated usage ,reliance didnt even generated the bill & barred the services


Posted On: 2014-02-19 13:34:10
my mobile no 9448956746 dissconected with out any information/ notice


Posted On: 2014-02-18 14:04:35
I got bill amount for downloads shotformat_dwnlp_9 for Rs 99. Which is wrong.

Amit Agarwal

Posted On: 2014-02-18 13:05:45
Dear Sir, On 6th feb 2104 i have recharged my number 9883388211 for Rs 156 for data pack at around 8.30 am via net banking. Same day at around 10 i called the customer care to confirm the same. The lady executive confirm the same and said i can use the data pack and she even gave me the number to check the balance for the same. Now on 7th feb i find that my main balance has been reduced to 36 paisa only from over 500 rupee balance as on 6th. i called the customer care but they straight forward denied that any recharge had taken place. I have lodged the complain with Reliance but they have taken no steps, even i had given them the transaction id (MSCB3247542935)provided by my bank Standard Chartered Bank. request you to take necessary steps so that i can have my balance restored. Regards Amit Agarwal 9830073400

M C Bhagyaraj

Posted On: 2014-02-18 10:53:35
My MTS No:9141900822 I took a MTS data card on Nov 2012, After this i disconnected the connection (Request no:R13-50218374) on After disconnecting the devise, from 01/02/2013 to 01/04/2013. Again MTS activated my device without my notice. No SMS has sent to my mobile no regarding the activation.They sent large bill of 864 Rs. They blackmailed me last year, now today 2/17/2014 they sent court notice saying i need to pay: 898 Rs Legal charges: 500 Rs Total : 1398/Rs I called customer care, i said, i will pay you following amounts, even though i have not used single time after 31/01/2013. 01/01/2013 -> 13.45 01/02/2013 -> 38.45(Feb due they are saying-- why?) 01/03/2013 -> 52.86(March due) I am not paying following bill. 01/05/2013 -> 712.36 --> do not know why i need to pay this bill i disconnected the devise on "1/29/2013 2:45:24 PM". They harassing me now. I called customer care, i said i will pay till 01/01/2013 to 01/03/2013. They are not responding.

Mohd Naushad

Posted On: 2014-02-17 14:31:43
Respected Sir, I am having postpaid no. of vodafone & my no. is 9990228236 A person reissued a SIM of my number from vodafone store and Vodafone didn't asked any ID proof of that person due to which a fraud of Rs.210000/- (two lakhs ten thousand) happened with me. Sir, how a SIM can be issued without being asked any ID proof of the person? Either some vodafone employee is also involved in this . I register complain on customer care & complain no. is 24585031079 Kindly look into the matter. Thanking you Sincerely, Mohammad Naushad

Sourav Roychaudhury

Posted On: 2014-02-17 14:29:10
I am postpaid customer of TATA DOCOMO(8884829650). I have taken the connection from the corporate stall in my office at Prestige Shantiniketan Building,ITPL,Bangalore. From the very day I am not getting network connectivity in 12th floor of my building. I have made repeated complaints and follow ups but everytime I didnt get any satifactory response.I am still facing the issue and my complaint is not being addressed. The Complaint No is 401021597.Kindly look into this.

Swati Shewale

Posted On: 2014-02-16 00:10:09
I wanted to file a complaint against Loop Mobile

Dipankar Dey

Posted On: 2014-02-14 20:56:35
Respected Sir/Madam, Myself Dipankar Dey, having vodafone postpaid number(9836865826). I got this bill of Jan, 14 of Rs. 1179.72 but when i got details there is some downloading charges 0n 01-17-2014 02:08:18 & 02-01-2014 01:28:27 - shotformat_dwnlp_9 total of Rs. 1980, on 01-30-2014 12:27:15 handygo_javagame_1 of Rs. 10, on 01-05-2014 23:42:25 pko_h1tvw_w_35 of Rs. 35 and few other items and even I don't know what are these applications. I have android phone so why i will download java games. I am totaly unaware about there downloads, company is cheating me. Response: When i called cc of vodafone, they told they cnt do anything, they blamed me that i am responsible for these downloads. these downloads are fake sir. Just to inform you that I've used different different service provider but never ever experienced this kind of bitter experience. So, expecting a good response from your side. want waveo ff of 391 rs, which is wrongly charged by company to me Complainant Information Name: Dipankar Dey

Rupal Pachisia

Posted On: 2014-02-14 15:22:08
My Bill payment of Tata Docomo Broadband internet was made on 17.1.14 , which till date has not been updated in their system and our internet connection has been deactivated.I have the bank e-statement as proof.I need refund for the period i have not used internet and also immeidate action on system updation as they have been repeatedly calling for follow ups


Posted On: 2014-02-10 10:06:34
I used 2G internet service on my mobile on 29-Jan-2014 at 22.00 hrs and close my internet then my main balance was Rs. 45 appx. , next day on 30-Jan-2014 in morning at 09.00 hrs I saw that my main balance was Rs. 8.00 appx. and I use Internet for 2-3 minutes and I saw that my main balance only Rs. 5.00 appx. I call to customer care number and IDEA customer care executive told me that I used internet service in morning on 30-Jan-2014 that's why they have deducted my balance Rs. 35.00. But its a wrong deduction, I haven't used any internet service other than that only 2-3 minutes for which IDEA already deducted my 3.00 Rs. I haven't used any internet service for which my Rs. 35.00 app. deducted.


Posted On: 2014-02-09 18:13:35
This is kamal kumar I am micromax phone user. Recently Ivisited to your service center located at munfali chowk, nit 5,faridabad to repair my mobile phone canvas 2 A110 instead of doing repair they guys changed my handset and gave Some others phone which is like similer to my phone. That phone also filled with some porn contents.I dont know what kind of services they are going to provide. I had a very bad experience from your service center from one month.With in one month I visited micromax service center more than five times and I do not get any solution about that. There are three guys to whomI talked about my problem they are from micromax care. Their name and contact names are below:- Shiv Prakash - 8287776777 Vivek Tiwari - 7503332244 Shiv pratap - 9711727576 Even these three persons are unable to provide me any kind of solution. Please help me out otherwise I will go to consumer court.


Posted On: 2014-02-08 01:52:28
I have internet plan for 2gb along with a addon plan for 2gb more.. still there are charges for internet usages on my phone for the usage of 3.71 gigs of data when total exempted data amount should be 4gb. Please help me in resolving this.. I have been complaining in vodafone since 2 weeks now but they havent resolved my issue but in turn they have closed my outgoing services

Koushik Chanda

Posted On: 2014-02-07 15:06:16
Dear Sir, Dated:07.02.14 I have received a message from Airtel Services on 6th Feb'14 that if you recharge Rs.20/- today I will get Rs.30/-.I have done the recharge.But surprisingly I have not received the benefit.When I mail it to the customer care they replied that no such offer was there.But I have the SMS. Details From TD-612830 RC20=Talktime Rs.30/-Ajj pan 30 Taka Talktime matro 20 taka recharge Kore.Recharge karar sathe sathe 15.80 Taka,bonus 14.20 taka 2 dine. After receiving this message I have recharge Rs.20/- The Details are: Trans Id: 1465964173 Recharge Amount:Rs.20/- Mode: Easy Also I have mailed them all the details of the SMS as well as the Recharge details I have done on 6th Feb'14. But still they are denying. Please look into the matter as I have not only harassed but also how they are cheating their customers. Please took necessary action so that I can get the benefit as well as I am not harassed by them in future. With Rgds, Koushik Chanda 9831973649

Sanjeeb Datta

Posted On: 2014-02-05 02:42:18
Sir, I am a subscriber of Vodafone Connection.I have 4(Four) CUG(Kolkata Police)connection,Plan Rs.99/-.Vodafone has charged Rs.49/- for Itemized Bill for January'14 for all my four numbers.I have never requested Vodafone to send me itemized bill.So I lodged a complain on 17/01/14 to waive the itemized billing charge(Ref.No.1462073592)by dialing 198.They informed that a SMS was sent on 08/01/14 to all my 4 numbers to inform me.But it is fact that I have never received any SMS regarding the same.Any way they didn't respond to the referred complaint.Again I lodged a complain on 20/01/14(Ref.No.1463538792).Again no response.On 21/01/14 I dialed 198 to lodge another complain,but they gave me a mobile no. of some Sayanti Roy(9830074251) to talk with her.Same day I talked with her and she assured to waive the charge.But after 7-8days charge was not waived.Again I talked & Once again she assured to waive the charge by 03/02/14 But till date the Itemized Bill charge not waived. Pl. take N/A.

Alok Kumar

Posted On: 2014-02-04 23:33:21
Sir am using BSNL landline phone from 6 year in same plan that was mainly for broadband zero rental ,but due to BSNL problem they are unable to provide broadband on same poor signal line and my phone was running on zero rental, only call charges aplied .But now BSNL disconnect my landline no. 0129 25601444 with out any notice and send bill along with Rs.200 disconnection charges also . I want to retain my no. and lodge a complain for harashment .

Alpa H Patel

Posted On: 2014-02-04 14:33:44
i am user of Idea prepaid since very long time. I have approached idea service center thrice but they refused to take my application to get the incoming and outgoing sms details for the period Jan-2013 to Oct-2013 and details regarding any service like diverting, call conferencing, gprs or other activated on my mobile no 9904081140 during the period Jan-2013 to Dec-2013. I need it to support the FIR filed with the police deptt.

Lavanya Srinivasan

Posted On: 2014-02-04 02:53:57
For Number 9600450748, tried net recharge (transaction id 122920778 ) on 22nd Jan 5.42am. Amt debited but recharge not done. Hence on 23rd jan raised complaint with airtel customer service. They said that amt would be credited in 5 days however that did not happen hence called and spoke with Diwakar in airtel customer service on 29th Jan at 2.51am and raised Complaint# 2012932214400 for crediting 126 to my account. He mentioned it would take 72hrs. Ideally amount should have been credited by 3th Feb. It is still not credited. It is only adding to our mental agony. Need this to be addressed immediatelyand penalty paid for all these.

Narsing Goud

Posted On: 2014-02-03 16:33:52
I recharged my mobile for rupees 124 for 2G data of one GB after consulting with customer care service of Vodafone on 27th January 2014. But i got only 525 MB data. When i raised a complaint with them relating to the same (complaint no. 1625927098) they are saying that the offer do not exist anymore. Since i checked with customer care service before recharging my mobile, it is not my fault, and i would request you to do the needful.

G Chandrashekar

Posted On: 2014-02-03 12:28:21
I had given a request for shifting of telephone from Yediyur exchange to IIM exchange on 27th Jan 2014. My old number if 26769206 and the new number provided is 26482562. However, even after 18 days the connection is yet to be done at the destination. I have called at least a dozen numbers provided by BSNL office with no resolution in sight. Every time I call the number provided I simply get another number to call. There seems to be no one responsible to address the issue in BSNL. I have called Mr. Shivashankar on 9449855590 who simply kept it on hold forever. I have called Mr.26466363 (IIM exchange) where no one seems to be attending to calls. I have called 9449081833 (Mr.Byataraya, the only person who has said something at all so far) who says they dont have cables and so nothing can be done. Is it my fault that they dont have stock of cable? A completely negative and I dont care attitude from a dying telephone company!!

Debojyoti Banerjee

Posted On: 2014-02-03 11:55:11
I am using a TATA photon Device for Net connection. Usually I got some bill of rupees 500 to 590. But from the month of Nov 2013 the price is coming 650 to 730. So many times I have called to customer care. But they didn't bother about that. I went to their retail shop and came to know that they change the plan. They didn't inform me about that and they denied to take complain. I am stuck in this situation. Monthly basis bill is coming with this gradually increased amount. I didn't paid a single penny. I have clearly told them that please send me the bill with my plan which I have signed with you otherwise I will not pay. From that time period I am not using that device. Please let me know what shall I do.


Posted On: 2014-02-01 21:59:52
Res sir/madam iwas deposited Rs3390/- for post paid conection vide cash receipt no 9112735 of 16/09/2013 for six months advance rental plan from 18 sep 13 to 17 march 14 at reliance web world opp axis bank g t road panipat haryana 132103 against net conection no 9354306539 but reliance cashier deposit said money in reliance a/c on 1st nov 2013 and net conection terminated nos of times oct and nov 13 so on 25 nov 13 on my request of 10 nov 13 conection was closed / terminated now reliance is not refunding balance money. regards DEEPIKA BHATIA B-351 N F L TOWNSHIP G T ROAD PANIPAT HARYANA 132106 9812067670

Hitesh Sharma

Posted On: 2014-01-30 19:41:05
I had made a payment against my dad's Airtel mobile bill on the 18th of January using Qiwi's services however it is still not updated and Qiwi's customer service team is indifferently handling this issues. I and my family members have called them more than 20 times in last 12 days. They behave as if they do not care about the issue. Right from the head to executives all behave the same way. Only fake call back promises and nothing else. Name of these officials are: 1. Abhishek Sharma 2. Aman Bhandari 3. Rinku Dahiya 4. Ritesh I need resolution and compensation for the same.

Prashant Kodre

Posted On: 2014-01-30 09:49:10
I have applied to MNP form Idea to Airtel on the month of December for mobile number 9766095002 and 9860628738 Among these ,my one number 9766095002 has port out from Idea on 29th Dec 2013 and still it is not port in on Airtel ! and Another number is still on Idea even after I have generated MNP code for more than three times and forwarded it concern person Regarding this I have many mail communication / phone communication with Aitrtel Authorities and Executives on following mail address but nothing worked out So please help me in this regards

Krishnendu Barman

Posted On: 2014-01-28 19:40:51
ami vodafone mini store theke amar bsnl no(9474564546) ta port kore vodafone postpaid service pawar jonno jai. (vodafone mini stor address-Diya Telecom Mechada;Vill+P.O Mecheda P.S Kolaghat Purba Mednipur-721137). okhane amake simer jonno aaj noy kal bole 4 din ghoranor pore amake sim deye. amake bolechelo j 399 takaye 2000min any network free plan activate kore debe. amar sim activation kara por amake 149 plan activate kore deye. tarpor ami jakhon oder k jani takhon ora bole akhon toh kechu kara jabe na. 3 month pore apni plan ta change kore naben. amake evabe diner por din harassment korche. amar request eai j mini storer licence batel kara hok r amake khotipuron dewa hok. plese sir bapar ta aktu care nea dakhben.

ashwin nair/Prakash nair

Posted On: 2014-01-27 21:58:11
Idea cellular no; 8652836341 no of mumbai lost in abroad along set.stopped the sim within specified period>. on confirmation from idea customer care mumbai I went to mumbai spending Rs6000. but they told it is inactive .they cheated me. and lost 3 days ,money spent,mental agony,data stored,customer insult made me to complain and restore my number8652836341


Posted On: 2014-01-27 18:00:22
Dear sir I Amit yadav s/o sh. jaikishan yadav at- roshan vihar najafgarh new delhi 110043, Telephone Number 25010733, I many times complaint to MTNL for my phone line do not work properly previous four months but no action has been taken till 1/09/13. After many times complain my problem doesn't solve, I complain telephone exchange officer , complain to S.D.O but the problem has not been solve.Now I am too frustraited about it service. every month some thing is happening with that land line. Pls do something. Regards Amit yadav

Sudip Sarkar

Posted On: 2014-01-27 08:20:40
Respected Sir/Madam, I am a BSNL user and I have recharged Rs 115 for blackberry BIS-C which was confirmd by customer care 18001801505, and ref no is 1327284415 recharged date 25/01/14. But the service is not active after 48 hrs over. I called 10 times within 48 hrs. But still same answer. Could you please help me out from this situation.

Navin B Jain

Posted On: 2014-01-23 20:11:48
Sub: Charged Extra for Internet Usage. I have a complaint on Tata DoCoMo Telecommunication company. I am a cdma postpaid billing user in this company from six month. In my jan 14 bill they charged me extra amount of rupees 1333/- for my internet usage. But i used just 2606 mb of internet in that month and for this i have activated one plan of rs 199/- 3GB internet for 30 days Pack on 14/12/13. and suddenly i realized that my use will be more than 3 GB so i requested company to deactivate the same on 21/12/13 and instantly activate RS 299/-internet pack of 6 GB for 30 days in my ac.on 21/12/13. they activated this pack but not benefited me.I got bil that showing no usage of any internet sevice from 22/12/13 to 14/01/14 and charged me for using of 2606 mb @ 0.50 MB. when i complain there they said in our system there is no any information of internet is displayed. and charged me exta amount of RS. 1333/-. they r ready to deduct Rs. 300 BUT i want full deduction in my bill. THANK YOU

Rajeev Sao

Posted On: 2014-01-23 14:23:41
amount of RS 120 deducted by Reliance Communication. i made more than 20 complaints for continuous deduction of amount in my account from 26th December 2013 to 21st January 2014 and all customer representative and executive never took the complaints seriously. some them said they filed complaints, some said Ur complaints has been passed to technical department, some say its processing. but till now my problems where not solved. n now i m not able to customer care for complaints. on 18th jan 2013 Rs22 was deducted and on 19th Rs95 was deducted. I made complaints regarding all deductions even their executive on 19th JAN 2014 said that Ur complaint had been passed to technical team and will be resolved soon.. n till date no refunds,neither my problem is solved regarding deduction. they keep making excuse that system is updating or their is some issue with our system so couldn't check Ur details so contact later. and even after 20 days i haven't got any details of account neither refunds.


Posted On: 2014-01-23 11:09:31
mentally harassmentdue to reliance company


Posted On: 2014-01-22 20:33:54
DEAR SIR, I am 78 year old senior citizen. my mobile phone no.9833773324 was stolen in feb'13 last year. i have complaint to borivli police station & requested vodafone stores at borivali to block the card but company demanded rs 1800/- as charges which were paid on 19/9/13 chq no. 690676 through icici bank.which is full & final payment for with the request to cancelled the sim card permanantly ,but now they are again started demanded money for the rental charges of rs. 1800.stating that your sim card is still active. please help me to resolve the issue at your earliest. nalin kapadia

Ganesh H Darekar

Posted On: 2014-01-21 16:33:29
Complaint against - Vodafone Wrong charges have been applied for Vodafone no. 9930584741 when checked the customized bill, it has been observed that on 30.11.13 at 05:46:12 call to no. 56789 charged Rs. 162 Let me clarify, 1. This number is being used by Mother (Age 53 yrs) and just using to receive & make a call. 2. She does not now this number & combiation 3. How she can make a call early morning by 05:46:12 when she use to get up by 06:45 hrs.

Mayank Sabharwal

Posted On: 2014-01-18 15:58:31
Tata docomo has cheated me. I got a connection on 16 Dec and was promised to give me an 8mbps plan. They later on discovered that i wont get an 8mbps connection because of some feasibility issues. They converted my plan to 2mbps but on the backend they were billing me for 8mbps connection and billed me 1966 instead of 999 which is the price of a 2mbps connection. Moreover the plan given to me was 2mbps@999 with 15GB FUP where as the plan on the website is 2mbps@999 with 40GB FUP limit. Why are you cheating your customers. This is really disgusting. I have called several people and no body cares for it. I am really frustrated and angry with this telecom company.

Mahesh H P

Posted On: 2014-01-17 20:39:53
i have been using reliance perpaid connection form last 1 and half months ..form the starting of my connection ....the reliance prepaid connection is deducting my amount .in few dummi reasons and the customer care exceutives or responding carelessly..hence i request to correct this .the currency of mine is deducted without reasons and this has been continued for 7 times and this week it has been detetced for 3 times in same weeks for no reasons

Jaffar Ali Khan

Posted On: 2014-01-17 18:10:47
I have requested for MNP from my BSNL prepaid to Reliance prepaid on 30-12-2013 with SSS telecom house K.R puram and on 06.01.2014 with Reliance Web World Indiranagar Bangalore. The UPC is BX477843 having mobile number 9738238486 the code is valid till 13-Jan-2014; there is no response from Reliance yet. I have submitted required fees and necessary Document with my PP size Photo. I have tried Rcom Customer care there is no proper response from them. They said that request has updated in system on 07.01.2014 and not yet process and they cant tell the reason why its not processed. Please help me to switch my number to Reliance

Sushanta Barman

Posted On: 2014-01-17 15:31:36
hi team tata docomo has barred my outgoing calls for more than 4 days. in spite of repeated request everyone is turning deaf ear to me. i have very good payment history and i am using it only for calls to family and frnds, but they are saying i am making commercial usage. i told them 1000 times, but they are still the same. fade up with their services. is there someone to help me????????????

Manish Kumar Dwivedi

Posted On: 2014-01-17 13:09:01
Sir/ Madam, Have paid online to Airtel on their website for a Broadband connection as per application no. ONGURGA00625601 on 9th January. The same connection is not yet provided even after more than a week. I tried reaching their customer care number and after repeated efforts raised a complain as per complain no. 42568262. The same was closed by airtel and they informed that they are not aware of online bookings. Also, on their online scheme they mentioned that a wifi router shall be provided free of cost and Rs. 500 shall be given as cash back for online booking. There is some one from airtel called from mobile no. 9992172737 and said that cash back scheme shall not be provided. Some other mumbai office of airtel called up from landline no. 022 41297575 and said that scheme is applicable and the connection shall be provided. But after 11th/12th Jan, no body contacted me to provide connection or refund money. Kindly look into for redressal.

Mohit Kumar Gangawal

Posted On: 2014-01-16 13:18:28
I have recharged my phone with 200 rs and i get the full balance, suddenly 124 rs amount is deducted from my account within 2 minutes when i called the customer care of reliance they told me that you have used internet for 2 min so 124 rs is deducted from your account. I have not used the internet but in case if some application is on which required the internet then also for 2 minutes 124 rs is too much charges and also they are not register my complaint against this. Please resolve this issue and help me to get my money back from reliance. My mobile number is +919019895799. Thanks Mohit


Posted On: 2014-01-15 19:08:46
Awailed SunDirect DTH Service though complained several times for not working the same, no technician turned up for repair. Complain 1-9649519228 of 09/01/2014 1-9663994605 of 12/01/2014 not yet resolved by company and its harassing on complaining again and again. The executives cut the call and not listen to the complain. Due to which i get mentally stressed though paid for 1 year service which will end on may-2014. I am incurring loss on not getting DTH service on Television. Its almost seven days though according to company policy the complain should be resolved in 48 hours. I havn't got any call nor technician turned up since 7 days and hence it embraces me and get stressed as am sr. citizen. Requested to do needful and get reimbursement of service charges paid along with validity and compensate for such stress.

ashish patil

Posted On: 2014-01-15 17:35:19
Samsung Galaxy Grand GT I 9082 mobile handset purchased on 28th November 2013. it had a problem from the day 1 itself for auto recharging and it cause sudden power off. it was informed to Samsung customer care office on same day. they advised to get updated for latest software version. on 5th jan 2014 they given the mobile back for update the same because the same was not avilable at the authorised service centre at boisar. even though the same problem exsist. so on 10th jan 2014 i handed over the mobile to the service centre. they told to come on 12th. on 12th they informed that the mother board has damagedand it needs replacemnet. i requested them to change the entire handset instead of replacing the mother board. but they refused. the whole incident causes lot of mental agoy. my mobile is still with them only.

upasana dua

Posted On: 2014-01-15 15:37:00
I have been harassed by Vodafone and despite many attempts to have my issues addressed they have done nothing!


Posted On: 2014-01-13 10:26:39
I have purchased HTC phone in March 2013, handset was working fine for 4 months then i had a problem with lock button. I called HTC customer care but didnt get any reply. just left it as it is, after some day phone was very slow it was hanging, auto restart again and again. Called HTC service some how got through, they asked me to submit the hand set for repair and got bank after couple of day still the same problem, again called customer care with the same issue and also network problem they asked me to again submit the handset for repair and before i gave. I mentioned that if this is not happening I cannot afford to give the handset to repair again. got repaired in couple of day immediately next day same problem and new problem which is automatically it will dial the number open mobile application send a messaged. I called customer care which is not helpfull just know to raise the voice. spoke to supervisor all were raising voice on me. I am very much dissatisfied customer.


Posted On: 2014-01-13 10:02:44

kaushal mehta

Posted On: 2014-01-12 19:24:24
balance deduction from my number and not getting any ans from reliance from last 3 days as they are saying our system is not showing data currently please call back again after some time


Posted On: 2014-01-10 16:48:43
I have recharged 198 unlimited 2G internet package 10 days back, on 9/01/2014 i have recharged RS.100 talk time, but on 10/01/2014 all my balance was deducted. When I call IDEA customer care to register a complaint in the morning, customer care executive accepted the problem and registered a compliant, but in the afternoon i have got a call from IDEA saying that i will not get back my balance because he said i have used Internet on Roaming. How i will understand that i should not use internet when i am in roaming? how it is possible that in IDEA sim I will get another network? If any charges is applicable in roaming, IDEA should give the information in terms and conditions, but i did not get any terms and condition. Through this letter I will urge, concerned department, this problem can be happen with any one and it is not at all tolerate, it is cheating.

Prabhakar Shelke

Posted On: 2014-01-10 14:40:06
I have ported my mobile phone number to one of the postpaid plan provided by Airtel.At the time of subscription they had promised me that with this plan i will be getting a bag worth Rs.999.They promised me that the bag will be delivered on my office address within three days of the subscription of the service.Its already been 15 days after the subscription & there is no response from them.Their Executive are not picking phone calls by me & in case tried from other number they try to avoid me by cutting calls or putting phone call on hold.

Garvit Garg

Posted On: 2014-01-08 12:13:30
I have been deducted amount from my account without any Benefits.

Sudarshana Gupta

Posted On: 2014-01-06 11:44:52
I had submitted my Micromax handset with authorized service centre the Authorized Service Centre:M/S ANANNAYA INFOTEL-44 (GF), SHYAMAPALLY, JADAVPUR, KOLKATA,POST CODE-700032 on 21st September, 2013 (Saturday).I had reported the problem I was facing with my then 8-9 months old handset:Micromax Smart Phone CANVAS1,Model #A100. Inspite of repeated complaints, I have not still received the handset from the service centre. It is 3.5 months now & still counting. Kindly take up this matter on priority as I had invested INR 10,000/- for this mobile handset & could not use due to Operating System problem. Expecting your help & co-operation at the earliest.

sunil vats

Posted On: 2014-01-05 10:27:02
I purchased HT newspaper on coupon basis. However coupon not delivred to me. They say company policy changed and not delivering coupon to customer. The vendor not supplying paper without coupon. After a lot comm with CC paper deliver for some month. after that i got paper for 2-3 months. Due to this prob my paper laps 2 months in 9 months. Now when i am talking to vendor, he says he will not deliver paper till he will receive coupon from my end or company end. I fadup with talking with CC of HT media with emails. i requested them to send coupon to me but they denied and told about company policy. Due to these all i am suffering not receiving of newpaper. Now i dont want to talk them in this regard.


Posted On: 2014-01-05 09:47:39
I have a BSNL prepaid mobile connection in my wife's name. They are charging 16 inr monthly for vas without our subscription. They donot discontinue service inspite of sveral requests to customer care. Plz help


Posted On: 2014-01-03 21:28:46

Iffat Ahmad

Posted On: 2014-01-03 18:06:41
I am using Reliance GSM network. I made recharge of Rs. 55/- on 30.12.13. I made 5-6 minutes call which cost Rs. 3/-. But they deducted all my money. Again I made a recharge of Rs. 55/- on 01.01.14. I made 3-4 minutes call which hardly cost Rs. 2/-. But they deducted all my money. I am following customer care for 60 hours. But they are not taking care of my problem. Kindly help me.

Simon Ronald Rodrigues

Posted On: 2014-01-03 06:44:50
Complaint against Mobile service provider: LOOP, regarding deficiency in service. Refund of excess payment taken by LOOP. Amount: Rs. 3056.00

Dinesh Jat

Posted On: 2014-01-02 16:03:37
Hi, I had an uninor sim card with number 7778012391 which has been barred by the company and re-activated to some other person. When I called the customer care to file the complaint and asked why this number is not working they replied me that your number is expired and given a very stupid reason like they do not have this number's entry in their software called AAWAM. I lodged the complaint then roam from store to store to get this resolved, finally went to nodal officer and I have been told that nothing can be done now as your number has already been allotted to someone else. After so many requests they are not even providing me the docket or reference number of my complaint. I was having balance of approx. 80 rupees and activated 89 rupees GPRS pack which I had not even enjoyed more than 2 days and sim was blocked. I did not even informed about anything is wrong with ID or Address. Need your help as I have already got lot of mental harassment, petrol and telephone expanses. Regard

Radhika Arora

Posted On: 2014-01-02 12:34:59
I got a Tata Indicom Wi-Max connection on 3rd June 2010 by paying an annual fee of Rs 14560/- via HDFC check #000000686525 The connection was installed on May 2010 but frequent drops in connectivity and connection problems (5 complains in one week) led me to request for disconnection. They disconnected the plan on 3rd July and took away the equipment. Despite repeated complaints and letters, they have refused to return my full year amount till date. I raised a complaint on but never got a response. I have written a letter to Mr. Rahul Khullar (Head, TRAI) in April 2013 and have not received any feedback or response. I am writing to you as a last resort. Please resolve the issue at the earliest.

Iffat Ahmad

Posted On: 2014-01-02 10:11:47
I have recharged my phone with Rs. 55 on 30.12.13 & again of Rs. 55 on 01.01.14. I have made around 7-8 minutes call which cost hardly Rs. 4. But they have deducted all my money. I am following them from 31.12.13 night. But they are not answering me. Please help

Amit Kesari

Posted On: 2013-12-31 13:57:48
Dear Sir, I am using Vodafone Number 9619950678 only for Mobile Communication Purpose and NOT for Internet, as I am already using other Vodafone Number 9167747668 ONLY FOR 3G Internet which I am using since more than last 10 Months. since last one and a half year, my Vodafone bill was between 200 to 300 rupees, and suddenly Vodafone has given me the bill for 1931=41 for the month of October and they are not ready to give details also, and threatening by calling and asking for Making the Payment. They are not ready to listen anything and only insisting for payment. I have also informed their executives and send the email to Nodal Officer also, but came to know that this executives and nodal officers reply will be the same from them only. I have also informed them that I am ready to make the payment for Mobile Service or any SMS service which is used, but not for Internet Service which I have not used, and they are not ready to give me any details, that where this internet was used


Posted On: 2013-12-30 17:30:20

Debashis Jana

Posted On: 2013-12-30 14:53:48
I bought a zte hand set model d 286 / sstl MODEL NO. A000003872A0ADfrom mts store at 620 diamond harbour road, commercial complex, stall - 40, behala, kolkata - 700034 on 20.12.2013. from the next day the speaker of phone was dead. i deposited the set on 23.12.2013 at the service center Redington india limited, 75/406 diamond harbour road, hindustan park, bldg name sagnik apartment behind behala blind school, kolkata 34, work order no. BEH/ZM/13/00108. TILL NOW I DID NOT RECEIVE THE PHONE. I COULD NOT ATTAIN MY IMPORTENT CALL OR I COULD NOT CALL ANYBODY. I ALSO COMPLAIN TO MTS APPELATE AUTHORITY COMPLAIN NO. 18388 ON 21.12.2013

krishna kumar

Posted On: 2013-12-28 17:19:32
I own postpaid airtel mobile connection number 9901400855 and my monthly bill plan was 199 and there was no ad-on on this number. Suddenly i receive bill for Oct and nov 2013 to pay 3600/- rs. I called airtel customer care and according to them, they observe few internet usages and they himself activated internet connection on this mobile number and didn't inform me also. When i call them nov 2013, they accepted and taken request to reimburse the amount. when i find amount didn't reimburse, i call customer care again on nov 2013 and now they are asking me to pay whole amount 3600/- rs. As per my mobile bill plan they are allowed to add any feature as and when they want. Could you please help me on this. It looks like there is no law an order and whetever airtel think they can do. I am keep paying my monthly rental and usages call amount.

krishna kumar

Posted On: 2013-12-28 17:09:57
I had airtel broadband and landline connection no (080-42136018) and I was paying 1100 rs. 23 Aug 2013, I requested to deactivate the broadband only, but they didn't deactivated even after registering complain 6 times Lastly Oct 2013, broadband got deactivated and changed my landline plan to 299. As per rule I was not supposed to be charged for the broadband from the day I sept and oct 2013 month, but they are asking charge and also landline plan they suddenly changed to 599 for sept and oct 2013 month and now changed to 299 plan. It looks like indirectly they are adjusting all the money including broadband. I am ready to pay whatever I have used for rest it should be reimburse in my account. Could you please look into this matter and everyday I getting tortured and harassed. I would like to resolve this problem, please help me.

Shomik Bhattacharyya

Posted On: 2013-12-27 22:33:28
I am an Airtel 4G LTE consumer in Kolkata West Bengal. My Device number is 8585814336 and account number is 1041626816. I am raising this concern with respect to irregularities that I have noticed in my account which suggests pilferage of internet data that is entitled to me on a monthly cycle. I have a monthly usage limit of 10GB of data and the billing cycle is on 11th of every month. Generally my average usage per day is around GB. On 23rd and 24of December my usage abnormally went up to 4.23 and 2.72 GB respectively. I raised two complaints thru Airtel customer service on Dec 25th and Dec 27th, complaint nos 54361731 and 54394868 respectively. They were closed without fixing my issue and notifying me. As a result of these two bulk usages my account balance shows used up beyond 10GB and my connection speed has reduced so much so that I cannot use the connection at all. When I reach out to Airtel customer Service they are telling me that they cannot help me before my next billing cycle as the usage details will be only visible then. Yet they closed my service requests and stopped my speed of internet service from now. Request your good self to take up this matter immediately as I feel that this is just not a problem with me as a consumer but problem with lot others who use this kind of service.

DK Singh

Posted On: 2013-12-27 18:18:21
I have take 3G connection from Tata DoCoMo vide connection No. 9039002168, Account No. 947670917, started on 23/Oct/13. The plan was 5GB unlimited plan and I paid Rs. 1000 as 2 months advance rental. The connection was used for 6-7 days within the zone only. I got a furious bill from the agency for Rs. 1760 even though I have not used the connection in roaming. I have written complaint to and asked for details of data usage in roaming. I have recd many calls with assurance that the details are being send but it is not provided till date. Also my connection is barred since 16/Nov/13. With assurance by the agency that they will restore the connection, I have also not taken any connection. I have lost heavily as I am unable to access the internet for which I took this connection. I request you to kindly intervene in this and arrange for immediate restoration of connection and suitable compensation for the losses incurred by me in the disconnected period.

Vineet Gusain

Posted On: 2013-12-27 16:58:25
I was the customer of TATA DOCOMO mobile no.9212674477 and inspite of my several request for disconnection of this number I am being billed regularly and asked to honour the bills by the recovery agents . The outstanding now is Rs 1245/- which I have paid the detailed reson may be explained later

Arif Mahmood

Posted On: 2013-12-27 14:07:48
sir,I have use tata Docomo number my numbre is 8981638881 in pre paid conection and in this month i convert to post paid conection company will stop my out going & incoming call for address veryfication i m submitted my address prof 4 time then again & again same problem piz help me

Girish Gowda B S

Posted On: 2013-12-26 22:19:59
Hi I had subscribed for Reliance broadband internet connecton from past one year.Recently one month back I changed to MTS Internet service. So I had called Reliance Customer care to cancel my Internet connection and plan for the device which I had. Now they have sent the bill for the previous month & when we called and asked the customer care they are telling its not there problem and we have to pay the bill. Also they have changed the plan of my Internet connection and they have billed for the same. So what can be further procedure for us to carry out ???

Srivathsa S

Posted On: 2013-12-25 11:29:50
Hi, I had my number 9886508785 in vodafone network. Recently i got my number ported to Airtel. I asked for a CUG plan, they told initially we cant directly move you to CUG, so first we will activate to myplan and then in another 2 days, you can change to CUG. After a week when i contacted them, they told once you are moved to MyPlan, your number cannot be moved to any other plan!!! I got a whopping Rs.575 as first month bill..! I paid it and asked them to convert my number back to Prepaid. They said it cant be done for 3 months. I threatened them saying I will raise a complaint in consumer court if they dont do it. For which they agreed to do it, and now my number is in prepaid. But problem continues... I am unable to recharge my prepaid number. When i